--- description: Learn more about Betterez pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Betterez Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Ticketing Software](/directory/30039/ticketing/software) > [Betterez](/software/144629/betterez) # Betterez Canonical: https://www.capterra.ca/software/144629/betterez Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/144629/betterez?page=2) > Cloud based, API First enterprise ticketing management platform for Travel \& Transportation. Venture backed. > > Verdict: Rated **4.8/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Betterez? Ground Travel, with a specialty in the Bus segment to include; intercity, commuter, airport, school and casino shuttles, dedicated employee transportation, parcel/freight-under the bus. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 24 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Betterez - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Contact sales@betterez.com for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands and 49 more ## Features - Barcode/Ticket Scanning - Booking Management - Booking Notes - CRM Software - Communication Management - Customer Data Management - Customer Management - Customer Support Software - Driver Management - Fixed Route Management - Multiple Route Support - Online Booking - Order Management Software - Promotions Management - Reporting/Analytics - Reserved Seating - Scheduling Software - Shipment Tracking Software - Shipping Management - Website Management ## Integrations (8 total) - Constant Contact - Google Analytics 360 - Mailchimp - ManyChat - Microsoft Power BI - Salesforce Sales Cloud - SimpleTexting - SurveyMonkey ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Software](https://www.capterra.ca/directory/30039/ticketing/software) ## Related Categories - [Ticketing Software](https://www.capterra.ca/directory/30039/ticketing/software) - [Public Transportation Software](https://www.capterra.ca/directory/30601/public-transportation/software) - [Transportation Management Software](https://www.capterra.ca/directory/30820/transportation-management/software) - [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software) ## Alternatives 1. [Optibus](https://www.capterra.ca/software/156197/optibus-onschedule) — 4.4/5 (16 reviews) 2. [AMCS Fleet Maintenance](https://www.capterra.ca/software/2072/amcs-fleet-maintenance) — 4.7/5 (26 reviews) 3. [TripSpark Fixed Route & Paratransit](https://www.capterra.ca/software/144674/tripspark-fixed-route-para) — 4.4/5 (8 reviews) 4. [Moovit MaaS Solution](https://www.capterra.ca/software/186029/moovit-maas-solution) — 4.6/5 (23 reviews) 5. [EYERIDE](https://www.capterra.ca/software/197038/eyeride) — 4.8/5 (20 reviews) ## Reviews ### "Review for Betterez" — 5.0/5 > **Anthony** | *September 19, 2018* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: The design is elegant, and is very easy to use the software. > > **Cons**: There isn't enough parameters that we can change. ----- ### "Great to use for Reservations" — 5.0/5 > **Laura** | *June 19, 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Great to use for reservations, This site is easy for our customers and helps us to keep the reservations rolling in. > > **Cons**: Not to sure, maybe the fact that the back end isnt so user friendly when it comes to making changes to your own account. It is kinda scary that one change can mess everything up. > > Love it, the experience has been great from start until now. All the team members are really helpful and the system is wonderful. Thank you ----- ### "Betterez bringing bus industry out of the dark ages" — 5.0/5 > **Kasper** | *September 16, 2022* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: The only dedicated intercity bus software based in North America that I found acceptable. Time zones are killer for international options, and it is nice to have daytime support, and our industry was so much in the dark ages, it takes time to develop this to what the airlines, are or uber is, but they are doing it, we are working with them on that, and our in house team innovates on what Betterez doesn't have time to do. > > **Cons**: Well, we have a way to go before we can say we are better than airlines uber, or other well-funded sectors. Maybe 5 to 10 years before the bus sector has a 100% capable fully developed software, we are just that far behind other sectors. Not Betterez fault, mostly greyhound fault, but Betterez is working to improve that. > > The average person has expectations that the bus sector is as developed as any other sector. Our industry is limited in size and limited funding, once you adjust your expectations that we don't have airline-level budgets or uber venture capital, you will realize that working with Betterez is frankly the only solution. But if you think that you can buy some buses, undercut your competition, and just get Betterez for bare bone price and take over the market, you have a big surprise and disappointment coming your way. This isn't high-volume software, It is about long-term relationships, and willingness to pay as your part of the investment into future development and evolution. This software won't allow you to be a fly-by-night operation, you still need to do things, right, and have IT, team, dev team, marketing, admin, and compliance, If you think the software is your entrance to competing with the existing players, your better off doing something else in life. Betterez is a good software partner, and you must be willing to work with them, and they will work with you, but this is a long-term relationship and you need to protect it and nurture it. You must be committed to operating and staying operational. Yes the software is a great foundation, and it has the option to grow, but we have a full-time dev team to evolve Betterez through API hooks even more. ----- ### "The Jet" — 4.0/5 > **Rob** | *November 21, 2022* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: Betterez has a ton of features and the team are great to work with. I particularly enjoy exploring the data, I just wish that some of the analytics were better presented. > > **Cons**: Aspects of the set up are not intuitive or seem to be pacing behind competitors. In particular, pre- and post-departure notifications and Terms o\& Conditions rely on html coding, and ad hoc customer messaging is non-existent. The software is set up to run a company, just not to market the company and elevate the guest experience. > > I'd stick with Betterez because because of the support offered by the team to address any issues. ----- ### "Betterez Ticketing - Crucial to Our Success" — 5.0/5 > **Owen** | *August 3, 2022* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: From a admin usability POV it is excellent. Customer UX also very good. Very mobile friendly and makes our operations easier to manage on a daily basis. > > **Cons**: Very little I could say I dislike about the product. > > Really helpful and responsive on the occasions required. Best thing overall is that it is a system that we use day in and day out to sell and manage our services and it makes that process very easy. It is a very reliable toll and great solution for what we need. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/144629/betterez?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/144629/betterez) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data