--- description: Learn more about Zoom Workplace pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Remote Work Software](/directory/31855/remote-work/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.ca/software/144037/zoom-video-conferencing Page: 1 / 582\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) > With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. > > Verdict: Rated **4.6/5** by 14528 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14528 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom Video Communications - **Founded**: 2011 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $20/month/host Business - for small \& medium sized businesses: $27/month/host (min 10 hosts) Enterprise - for large enterprises: $27/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - AI/Machine Learning - Activity/News Feed - Alerts/Notifications - Audio Capture - Auto-Dialer - Availability Management - CRM Software - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Generation - Content Management System (CMS) Software - Creative Design - Desktop/Browser Sharing - Document Management Software - Employee Directory - Event Management Software - Event Scheduling - Generative Fill - Image Editing - Live Chat Software - Mobile Access - Multi-User Collaboration - Natural Language Processing - Online Booking - Presentation Streaming - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Reminders - Remote Support Software - Scheduling Software - Screen Capture - Screen Recording Software - Screen Sharing Software - Session Recording - Social Media Streaming - Templates - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Voice Mail ... and 37 more features ## Integrations (58 total) - Absorb LMS - Acuity Scheduling - Asana - Bitbucket - Blackboard - Book Like A Boss - Box - Calendly - Canvas - Dropbox Business - Egnyte - GitHub - GitLab - Gmail - Gong.io ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Web Conferencing Software](https://www.capterra.ca/directory/30075/web-conferencing/software) - [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software) - [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software) - [Live Streaming Software](https://www.capterra.ca/directory/31755/live-streaming/software) ## Alternatives 1. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 2. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10941 reviews) 3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17484 reviews) 4. [Google Meet](https://www.capterra.ca/software/176572/google-hangouts) — 4.5/5 (12079 reviews) 5. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11525 reviews) ## Reviews ### "Zoom - good for personal use, not for big companies" — 2.0/5 > **Yurii** | *March 20, 2026* | Nonprofit Organization Management | Recommendation rating: 1.0/10 > > **Pros**: -Zoom is a very straightforward app that will allow you to do video calls. Video calls are high quality, can't complain about this. - Zoom portal administration is very intuitive and easy For me that's basically all the pros I have > > **Cons**: My company uses Zoom as a secondary app for video calls. As an Admin - I hate it. Let's start with Value for Money: Zoom is expensive. There are multiple tiers of subscriptions - Basic one is free but has lot's of limitations (40 minute calls, number of people who can join, etc.) - Paid licenses are very expensive and you will think twice before giving a license to a user. - Zoom is buggy. You can't imagine how many times something went wrong with it. Integrations work really bad with Microsoft Office apps. I have to reinstall it constantly. Zoom's interface is horrible. On a first look it's very simple, but there is no logic in it. - We are Microsoft 365 environment - we use Teams for collaborations and file management - Zoom wouldn't work for you if are M365 organization. - Can't say anything about customer support since we usually troubleshoot everything in house > > Zoom is a good app for personal use or for collaboration in a very small team (up to 10 people probably). I can't imaging using it for a huge company with several thousands of employees. ----- ### "Making remote work easier and better - Zoom Workplace" — 5.0/5 > **Yatra** | *January 5, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It works really easily/smoothly without any Bugs and Issues. I am using Zoom Workplace from a long time (almost 2-3 years now). It is a really good app to meet people anytime and anywhere. Work can be done remotely using Zoom workplace. The quality of audio, video conference and video call is fantastic. It is a good value for money and i really recommend it to everyone. The most important thing is customer service to me - they are really active and responsive. > > **Cons**: Honestly, I love everything about Zoom Workplace. The app is really good. I don't think there is anything that i dislike about Zoom Workplace. > > Overall i love this app. Good AI charts and summaries. Works smoothly and the quality is also good. Zoom Workplace is the best app for smaller or larger meetings. It can be used on any device and any where at any time. ----- ### "Zoom The Best Online Meeting Tool" — 5.0/5 > **Robert** | *June 10, 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: I use Zoom Work Place because it's easy and just works. Very few meetings get dropped. It records locally and into the cloud. > > **Cons**: Two things - it was would be nice if it recorded participants audio in seperate tracks and it can be considered expensive. > > It has been very good. This is my online go to product for meetings and podcast recording. Very rarely have I lost a recording using Zoom. ----- ### "Zoom - The Go To Video Conferencing Tool" — 4.0/5 > **Zach** | *March 9, 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: The simplicity of Zoom Workplace makes it ideal for workplace collaboration and video calling. The user interface is easy to navigate and well-designed and with the general public largely being familiar with how to use Zoom there isn't any barriers when inviting people to calls. I've never experienced any outage issues or major problems regarding access so reliability of Zoom is a big plus. There is also ease of access across the globe, making connecting with partners worldwide pain-free. > > **Cons**: In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds. Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or smaller group I haven't encountered these issues, but the choppiness and lag is particularly prominent in larger meetings. > > Zoom has proven to be an incredibly reliable and helpful tool for connecting with partners and colleagues across the globe. The ability to collaboratively work on projects and connect through Zoom makes teamwork a breeze. I plan to continue using Zoom for the foreseeable future and would recommend it to colleagues. ----- ### "To me this is the standard of video conferencing." — 5.0/5 > **Breanna** | *December 7, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I really like that it's free to use for the participants, and that you only need one paid subscription to have longer than 45 minutes. But if you really need it to be longer, you can just restart the video. Zoom is easy to use compared to all other video platforms. It's never had any bugs and they update it regularly. Never needed customer support because it just works. I like the features involved for video conferencing, makes it esay to participate and feel like you're there. Also, the email reminder are handy and links are easy to click and use and send. > > **Cons**: I think some of the views could be updated. Sometimes i just want to see the host and myself side by side. The chat is sometimes hard to use on mobile. I also wish it was easier to stream background music over your "class" without it messing with the audio. > > Very useful for teaching martial arts online and hosting game nights during and since the pandemic. I find it much more user friendly than teams or any other video call service. ----- Page: 1 / 582\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data