Zoom Workplace Reviews

Click & Join

Comments: Started using Zoom before Covid, and it's always been easy and seamless. We use it for internal calls, for client calls, for recurring standing meetings, and more. The AI transcripts are so helpful. We also use it occasionally for webinars. When a meeting has a Zoom link I know I can just click & join.

Pros:

Meetings are seamless with Zoom - we've never had an issue with someone not being able to join, like it often happens with Teams, Meet, and other platforms. It's simple, intuitive, and platform-agnostic.

Cons:

There's nothing I don't like. It simply works.

User friendly

Pros:

Interface is intuitively easy to understand and it doesn’t take too much time open the app

Cons:

I was not sure how to speaker mood when I am presenting something. Im

Poor customer service

Pros:

Video calls and phone when it works. Ease of use when it works

Cons:

Very poor customer service. Zoom phone line not reliable and not stable. Technical support unable to fix it. Don't use zoom phone ever. They could not organise beer for a BBC. This has been going on for weeks now and they can't fix it.

'A Virtual Go-to For Productive Collaboration'

Comments: Zoom Workplace is an excellent productivity partner for staff, colleagues and people everywhere. It's time-saving, real-time and very convenient indeed.

Pros:

I like how easily it facilitates virtual productive meetings, engagement, sharing, communication and collaboration. It's among the best-in-class. Super easy-to-use, good for remote connectivity as well.

Cons:

The only drag that happens with it as per my experience is when internet connections are weak as this hinders engagement and slows productivity. My only dislike.

Good and easy to use

Comments: Very good. A staple in my freelance business especially through covid.

Pros:

Everyone knows how to use it, it’s compatible with ticketed events and client calendars so really good for service based businesses.

Cons:

That it’s super expensive to do the webinar option

Zoom Workplace is best for virtual meetings and training

Comments: Love the new upgraded zoom workplace. New features and integrations make a big difference in running virtual meetings.

Pros:

Quick and clear connection, great features for productivity, very user friendly, smooth effortless connection to other platforms!

Cons:

Initial set up can be a bit confusing and interruptive for first time meetings.

An easy to use platform/video call service for even those are not tech savvy

Comments: Overall, very happy. Very easy to use and navigated. Cost is generally affordable compare to other options.

Pros:

Ease of use even for those are not tech savvy. Reasonable price for business needs compared to other programs.

Cons:

No cons noted for the most part. The only minor one would be Zoom video calls sometimes freezing on the rare occasion, which can be a bit inconvenient for business calls, however, this does not occur often. This also seems to happen the least with Zoom.

Zoom Workplace brings the world together

Comments: Love it! I have integrated Zoom Workplace into my education program

Pros:

Ease of presentation. My colleagues were able to give great feedback.

Cons:

Some audio had a lag time and was mildly confusing

Best tool for video collaboration

Comments: It is highly positive because of the ease of implementation and use. The quality of the video is very good.

Pros:

It is a very user friendly tool which helps in remote connection. It integrates with various other tools easily and it has features like screen sharing, document and live chat. It has also 24/7 customer support.

Cons:

There is no major setback about this tool.

Zoom is still the King of Virtual Meetings

Comments: In the early days of Covid, Zoom was the de facto goto for meetings. It was free and very easy to use. In the present day, my company's standard is Microsoft Teams/Meeting. I prefer Zoom to Microsoft but sometimes you just don't have a choice.

Pros:

Zoom makes it extremely easy to setup and conduct a virtual meeting even with a diverse collection of individuals.

Cons:

Very few Cons. All I can come up with, is that for large meeting, you must pay a subscription fee.

A great video conferencing/meeting platform....

Comments: My overall experience with Zoom Video Conferencing is amazing, I like everything about it if I talk about audio quality, video quality, adding multiple people and working on low-speed internet, I must say that it works amazingly on it.

Pros:

I like almost everything about Zoom Video Conferencing. Mostly I like its video quality and audio quality when I use it for conversation. The way it gives me access to add multiple people to a meeting is amazing and I also like this feature the most. Overall I can say that I am satisfied with this product.

Cons:

There is one thing that I want to highlight that I dislike about it and that is Zoom Video Conferencing is a little bit expensive compared to other tools, but it is worth to spend on it.

Great conferencing software, couple annoyances

Comments: Overall really positive experience with the software as well as the sales and support teams.

Pros:

I've tested a bunch of video conferencing options and landed on Zoom as the best. Quality is good (better than any other, but still could use improvement) and it has tons of features that I like. Really enjoy Zoom Rooms for conference rooms. I like that they are hardware agnostic. I got a Polycom Trio 8800 which acts as both the audio and the controller. Paired that with a cheapo PC from Amazon, an existing projector, and an inexpensive web cam to create a really nice solution. We add meetings to a conference room calendar and when you show up you can start the meeting with a single button from the Polycom. Very slick, although it took me a bit to get it configured properly.

Cons:

It's frustrating that I have to buy both a Zoom Room license AND a pro user just to setup that room. The pro user should be included with the room since it is necessary to make it work. I really wish there was an option to start meetings with the video in the corner instead of full screen when you are the only person in the meeting. Sharing video is a bit glitchy and the audio lags. Outside of those issues it is great.

Easy To Use With Consistent Performance

Comments: A great solution for calls with more than 2 parties. Screen sharing is easy to use and can be passed between attendees quickly and easily. Online chat lets you post links for everyone to find/follow. Software is fast and doesn't require constant updating/downloading. Launches quickly.

Pros:

Setting up a call is as easy as dropping your Zoom link into a calendar invite. Attendees don't need to download or constantly update the software on their end and join easily and quickly. The call quality is always good and screen sharing is very easy to use, even switching between multiple people. With the chat feature you can easily share links to let all attendees see what you're referencing.

Cons:

No complaints really. The only problems I've had stemmed from the internet connectivity on my end, which is inherent in any web-based tool. I don't often use the call-in feature so I can't speak to that.

Best audio and video conferencing we've used easily

Comments: We needed a reliable audio and video conferencing platform to use for small meetings, all hands meetings, and training, among other things. Zoom has always fit those needs perfectly. Meetings are easy to setup, record and the quality is always top notch.

Pros:

Zoom is incredibly easy to implement, use, and administrate. We've used all the major audio and video conferencing platforms out there, and Zoom is by far the best. The biggest thing is it just works and works in a repeatable manner. We used to always have issues with other software of changes we made not sticking, such as audio sources. Zoom just works.

Cons:

I honestly can't think of any issues we've had with Zoom or anything that I don't like about it. It's always been rock solid.

Zoom beats rivals with better video quality and individual preferences

Comments: We have remote team members all over the World and we have a standup everyday. Using good video really does make the personal connection stronger and the team works better with a stronger human bond. The Slack integration is great. On a whim, we can go from chatting to Zoom by using "/zoom" in the Slack channel. This takes an issue from email, tickets, and chatting to a shared video conference where we can share screens and see what people are looking at and get resolutions faster.

Pros:

This software is so easy to setup and use. Everything seems really well thought-out. The scheduled meetings give you easy calendar integrations for invitees. It provides a direct link to the meeting URL and all the phone numbers for dial-in. The preferences are easy to understand and provide way more than GoToMeeting, Cisco WebEx and BlueJeans. Meeting recordings locally or to the cloud are super helpful for group tutorials that you want to save or share. Multiple people can share their screen at the same time and you can request control of the remote shared screen. Very helpful with troubleshooting. You can change sound and video outputs straight from the software. Zoom is the best video conference software I have ever used.

Cons:

In sharing mode, the controls are stripped down and do not have text on the icons, so it can be difficult to know what they do. This goes away when you use the software every day and learn what the icons do, but this learning curve is steeper than it needs to be. The chat design it decent and doesn't cover the shared screen, like bluejeans does. However, it is just a simple chat and there could be more integrations here. We just resort to using Slack during the meeting to share links, etc. The chat is a bit hidden and not well integrated into the design.

Zoom make social distancing easier

Comments: I knew about zoom before this pandemic. However, I became a frequent user since the pandemic and the lock down. Apart from the few issues I had which most of them minor the software was quite useful and I benefited alot from using it.

Pros:

Being that our new normal at work is to work from home most days it made meeting much easier. I really love the fact that all we had to do is send a link for everyone to be joined without an hassle. Zoom can be used for multiple purposes and not just for meetings. It is used for online learning, preventing students to have to be face to face with their peers and their teachers. It is very user friendly. Another pro is that you can share multiple screens and it allows virtual background which is top tier. The virtual feature of hand raising is amazing Especially in schools and meetings.

Cons:

Even though this software is on it's way to top tier there is still some areas that could be improved upon and they are: 1) it should be clear on how you turn on your mike 2) you have to upgrade to a paid plan to use customer support and when you do (at least when I do) there is no customer support 3)there should be an option for you to share and communicate with persons you are waiting. 4)the virtual backgrounds could be a bit clearer or look a bit more realistic

Zoom Meeting Review

Comments: The business problems I have solved using Zoom include the safety of employees and employers amidst the current Covid-19 pandemic. The restriction of travel in order to have an online meeting in the sense of following the WHO protocols amidst the Covid-19 pandemic has saved many lives.

Pros:

Zoom has the capacity to hold huge meeting capacities and can be easily supported on Android, iPhone, Mac, iPad, and web platforms. Zoom has impressive features which enable the hosts and participants to effectively participate in the sessions especially the emojis which are required for the meeting interactions. Zoom has clarity of sound and image, the audio and picture quality features can be improved depending on one's personal preference.

Cons:

Zoom should make it easier for the main speaker to be the main "character" and the size of the screen for them to be bigger and not to be small like the rest of the attendees in the meeting. Neither the Speaker view nor the Gallery view does this. It is difficult to determine who is speaking. Zoom should have a brief "profiles" option showing the attendees' brief biography and contact information if comfortable sharing as a form of networking. It would be great to be able to click a button and switch between display names. The time limit for a meeting time (45 minutes) in one session for non-premium members should be extended.

From offline meetings to Zoom meetings!

Comments: We had to switch to video conferencing classrooms due to the covid-19 pandemic which gave us an opportunity to try out a lot of video conferencing applications. Zoom was simple to use, and offered desktop applications for Windows/Mac/Linux and a web-based platform for easy access to meetings. We could also host a webinar with a large audience using Zoom, making easy knowledge transfer amongst large teams.

Pros:

Breakout Rooms. I have never seen this feature in other video conferencing tools. Zoom offers a breakout rooms feature where we would split the participants into small different groups where they could work upon problems together, rather than listen to one instructor in the meeting. This makes interaction in the online classrooms more interesting and facilitates healthy conversation with their peers.

Cons:

There's no feature to request desktop control from the users who are sharing their screens. This feature sometimes becomes important when collaborating amongst a team. This feature is also available in other applications, but would be really good if Zoom includes the same.

Zoom Meetings - The Best Virtual Classroom

Comments: We have been looking for a software that will allow us to carry out our virtual classes and Zoom meetings just fit the description. So far twice a week we have interactive classes that carry over 100 students. Through this app, students can join via computers, tablets or even phones which makes it a flexible mode of learning. Through this, we have been able to even cater for the needs of the hearing impaired through spotlighting of sign language interpreters which was not possible via Microsoft Teams.

Pros:

I have been using zoom Meetings for my classes and webinars. I like it that I can raise my hand to object, ask a question or give feedback. Through the chat session, I have been able to connect with my classmates. Clarifications on class assignments have also been made via chats. I am also able to give my contribution in class through both audio and video which gives the real classroom feel. Through screen sharing the lecturer can be able to bring various issues to our attention. Break out rooms, help in intimate group discussions. With host being in control of the audience, they are able to mute and remove those who seem to contravene the rules. Given that we had classmates who were hearing impaired, spotlighting of sign language interpreters helps in making it easier for them to understand the class proceedings.

Cons:

It is very sensitive with internet connection, a slow internet connection leads to interruptions with audio and video. The basic subscription, which allows for 40 minutes is barely enough for a meeting. It reaches a time, when the app freezes, which makes it difficult to know if its the connectivity has issues or its the app. If at all screen sharing is happening, it leads to the audience lagging behind and missing out on important information.

Zoom is a must use for counselors and therapists

Comments: I love Zoom. It is the best program out there for the money. The quality issues are what they area, but the quality is improving monthly. Even Zoom could not have anticipated the demand triggered by COVID.

Pros:

Zooms breakout rooms, resolution selection, and video filters are outstanding. The video quality can go up to 1080p and allows you to confirm that you desire widescreen versus standard. Additionally, it has an outstanding blurred background feature, which reduces the annoying filtering issue of virtual backgrounds that can confuse a part of your face with the background and having you speaking with only half a face.

Cons:

Zoom really needs noise control. I have professional light and my camera on a low ISO, but Zoom still is noisy. Also, if I attempt to use Zoom at certain times a day, although I have a professional, paid account, it will default to 720p, which is annoying considering the expense I have go through to utilize a professional camera, HD capture card, and professional audio. Also, the audio function can be distorted during peak usage times.

One of the best software for collaboration, except when you need support.

Comments: My general experience is good until i have the issue/problem with zoom application for windows, the lack of a good customer support don´t help and i try some troubleshootings to solve the problem without results. I think that i will not renew my anual suscription for this problems and bad customer support of zoom.

Pros:

I really enjoy that have a lot features that increase productivity in remote work, i use every day for my meetings because its easy to use, the pay version includes security features plus no time limitation.

Cons:

I have the problem that i can use the application in windows since 2 months ago, i open i ticket and until now, the customer support don´t contact me to resolve this bug/issue. A lot of features only works in application, in web browser version only have the neccesary options so i prefer to use microsoft teams.

For my online class, the Zoom interface is really straightforward and easy to use.

Comments: Audio signatures and passwords can be used to protect my privacy. I can also lock a meeting as a host to prevent people who haven't yet joined from joining.

Pros:

I can get closed captions with Zoom by integrating third-party solutions to make sure the feature works. Zoom is a video and audio conferencing platform that allows users to record meetings. Zoom allows 100 or more people to participate in a video call. The app's gallery view allows for up to 49 players to be displayed on one screen. However, if I wish to add more users, the program enables for up to 500 persons to be added. A password, such as SAML, OAuth, or 2FA, can be used to verify your Zoom account. 256-bit TLS encryption protects your video meetings and chats using this app. To safeguard my connection, I can utilize AES-256 encryption or end-to-end encryption. Furthermore, Zoom's whiteboard features allow users to doodle on many slides and screens.

Cons:

Zoom does not support emojis, but it does support GIFs. Admins can turn on and off this video conferencing tool. The free bundle of Zoom virtual conferencing is limited. It can make an unlimited number of calls that are limited to 40 minutes in length. If I upgrade to a pro account, however, the time limit is extended to 24 hours. Free users can only save up to 1GB of recordings on their PCs, whereas all paid plans allow for cloud storage. There is currently no support for HD video.

Very useful for meetings and running online classes

Comments: Zoom allowed us to continue running classes during lockdown. We still use it now as it allows people who are geographically remote or who are self isolating or housebound to attend our classes. It has been a vital addition to our business. We also use it for many of our business meetings which saves time travelling.

Pros:

It is very easy to use, especially for participants and most of the time it works very well. Like any product of this nature, it is subject to having a good stable internet connection. We also like that it integrates with our line of business software, TeamUp. It was fairly easy to setup although we did need to do a bit of experimentation int he early days to establish the right settings, esp for successful sharing of sound.

Cons:

We mute & unmute participants throughout our classes, so they can give feedback. It is a little bit clunky to get everyone to unmute now, since Zoom lost the "Unmute all button". There is still a request to unmute but it is hidden away and it requires the participant to click on yes. Some of our participants are older or have long-term health problems and find it difficult to mute/unmute themselves.

Zoom is the way!!!

Comments: Zoom has become synonymous with video conferencing. I have use this software for a long time but never to the extent that I have during this pandemic. But the term "video conferencing" has been replaced with "Zoom" much like searching on the Internet has been replaced by the term "Google it". And for good reason. This software is by far the easiest to use. I have used this with very technically advanced individuals, all the way to the tech fearful and challenged... and the experience has been extraordinary. It has changed the way I deal with people. It has added an ease to the meeting process and has enhanced the relationships that I have with people who know longer live nearby. It has unified my practice and helped us get to the next level. It's unfortunate that it took a pandemic to get everyone up to speed on video conferencing, but it is a bit of a silver lining in the sense that now people know how to connect with others in a much more meaningful way. I see myself as a zoom user personally and in our organization for a long time to come.

Pros:

Ease of use. Implementation is minimal. Quality of audio is incredible. Noise cancelling is out of this world.

Cons:

I wish there were more camera controls. I know this may be a hardware limitation, but it would be nice to be able to adjust the appearance more.

Effective platform to conduct the virtual meetings and workshops with multiple participants.

Comments: Remote meetings , workshops and official dicussions are conducted easily from anywhere, and anytime. It is a great platform which fullfils the need of communications of various workplaces. It provides almost all the functions and options which are necessary to conduct the effective virtual meetings.

Pros:

We bought the zoom package in 2019 to continue the various communication process in our workplace that has been disturbed by the covid-19 pandemic situation. It is a great medium which help to facilitate the remote communication in an effective way. The user-friendly platform of the zoom let users to easily participate in the virtual meetings and workshops without having much computer knowledge via any devices which have internet access. Compare to other software, it is just a matter of few clicks to schedule and join to the online meetings. Even with the free version of the Zoom software, it is possible to host the meeting up to 40 minutes with less than 100 participants. Features and options such as chat box, breakout rooms for focused group discussion, screen sharing, taking & granting control of the computer’s screen with permission of the target participant facilitate the virtual communication just like the physical interactive meetings.

Cons:

Like other commercial products, significant amount of money and monthly or annual subscription fee has to be spent, if we want to utilize more functionalities and capacities such as hosting the meeting with more than 100 participants and extended time period with other benefits.