15 years helping Canadian businesses
choose better software
About Squarespace
Squarespace is the all-in-one platform to build a beautiful website, online store, or portfolio.
Easy to deploy and integrates (albeit not seamlessly) with GoDaddy, where we were previously hosting our website. Excellent customer service.
In my personal opinion, I think SS is lost with its minimalist phyloshopy and streamlined way of doing things.
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Filter reviews (2,865)

Can't Rave about Squarespace Enough!
Comments: Overall experience has been great! Only gripe is a file size issue, but other than I hope to continue using Squarespace in the future.
Pros:
I've used Squarespace to build my portfolio site for 7 years now! I was using it before it was popular, and it just keeps getting better. The features make it easy to build a functional website. Anytime I want to switch up the look, all it takes is some man-hours, but Squarespace is never the problem! Can't recommend this enough.
Cons:
One thing I'm not the biggest fan of is having to compress and shrink my file sizes for them to upload. I think the limit is 20MB, which I wish they would expand. but I understand the difficulties of that.
Alternatives Considered:
A powerful website building solution
Comments: Squarespace has been a strong tool for my photography business. It's allowed me to easily create and update a portfolio website. While there are some customization limits I've been happy with Squarespace overall for years;
Pros:
Squarespace offers great design templates, a user-friendly interface, and buit-in, reliable features. Gone are the days of dealing with plugins, updates and other headaches that come with some other tools.
Cons:
I've run into some customization limitations, their update to the most current version was far from seamless, requiring customers to rebuild their sites rather than be upgradeable. There are cheaper options out there for sure as well.
Alternatives Considered:
Squarespace, perhaps the best first-generation low-code website builder
Comments: Squarespace is our goto for standard business sites including our site; we run heavy ecommece clients on Shopify, and anything more advanced on Duda or WordPress. Squarespace does win the first-gen low-code war -- way ahead of Weebly, Wix, or some of the others. The platform needs to decide which next market to focus on to continue to be relevant as Duda, Versoly, and other 2nd-gen platforms emerge.
Pros:
Squarespace makes it easy to get websites up quickly -- we've built three, and all went from zero to launch within three days. If you just need some standard startup landing pages, Squarespace is for you. Their customer support is great if about the basic blocks.
Cons:
Squarespace has some gotchas that make for substantial challenges beyond the first few months of business unless you're willing to either pay for external plugins or write code, and that comes with several major caveats, such as: * weird things such as sliders for images simply don't exist * custom CSS only applies at the site and not the page level * spacing is somewhat odd with no fine-grain control * certain JS plugins simply don't work on the site * there is NO undo of any unkind except plaintext * there is NO copy/paste or page templating Perhaps the biggest issue is that it feels like Squarespace is trying to straddle the fence between being the leading CMS and the leading ecommerce platform and as a result it is neither. Frankly, the basic site experience is such that we'd be very reticent to ever deploy the ecommerce capability for a client, and so we use it for customers with mostly static content who blog a couple of times / week or less. The lack of premium support for code issues further hampers their market share -- adding that as an option might provide more revenue for them and a way forward, as few other platforms do.

Alternatives Considered:
We exclusively build on Squarespace
Comments: We build exclusively on Squarespace. Our clients LOVE how easy it is to learn to make quick updates themselves like text or swapping out photos.Not only is our team able to easily use the product, but our clients, too!
Pros:
Squarespace has powerful integrations that support the product/site. The update to Fluid engine has made design more effective. We also started using Acuity Scheduling -- game changer for complex scheduling!
Cons:
Every now and again there are a few features that require custom code.. otherwise, Squarespace is easy-to-use and a lot of flexibility without needing to know any code at all.
Alternatives Considered:
A great website design
Comments: I had never designed a website prior to building a website with Squarespace. The template was easy to use
Pros:
Building a website is easy on Squarespace; even without web design experience. They offer several templates to choose from with modern designs.
Cons:
Some of the features are limited but they are constantly adding new features.
With Squarespace, we can streamline the web design process
Comments: Squarespace is a crucial tool for in-house web designers since it streamlines the process of improving websites and generating custom pages for customers. This platform's drag-and-drop editor makes creating and updating web content easy, cutting down on web development time and effort. I strongly recommend using this tool because it helps keep a site looking friendly and working well. The system is flexible and provides powerful resources. There is nothing in the user's content that needs to be rephrased.
Pros:
With Squarespace, you can quickly and easily hire a talented site designer who uses cutting-edge technology. It offers various configuration options so that users may create websites tailored to their businesses' specific needs. The platform's many advertising tools let users promote their business to a broader audience and attract new customers. All of my questions have been answered, so thank you very much for your help. The graphical user interface is intuitive and straightforward to use.
Cons:
Securing a website certificate might be challenging, depending on the domain. However, assistance is available from the support staff.
Good all rounder q
Comments: Extremely good, very helpful customer service. Beautiful looking pages, landing pages, pop ups and emails…
Pros:
I like that Squarespace offers a whole business solution for my small business. I use its blog, e-commerce, website course builder and email campaigns. Everything works together extremely well . It looks beautiful and does t require much developer knowledge or coding.
Cons:
All good. There are only a few small niggles. I’d like to be able to bundle online classes sold via its Member Areas. I’d like to be able to offer products in multiple currencies… but other than that I really enjoy running my business via Squarespace.
The Ultimate Squarespace Website Construction Guide.
Pros:
Squarespace straightforward and user-friendly design, which makes it simple to construct and administer a website even for individuals with little technical knowledge.Squarespace offers hosting services, so you don't need to choose a separate hosting provider.Squarespace is well-known for its quick user service, which includes live chat and email support.
Cons:
Squarespace's pricing may appear to be quite costly to certain users, particularly those on a limited budget. There may be less expensive website-building options available.
Squarespace
Pros:
Seriously, the BEST application to build a small, personal website! I had no previous experience in website building but wanted to start my own blog. There was an expected learning curve, but Squarespace made it so easy. Not to mention, when I had questions - if I couldn't find the answer in their General Questions tab (which for once was actually helpful - I never get straightforward answers on other websites!), their customer service was easily accessible and helpful! And NICE!!! Love Squarespace and so happy I chose it over other options. Also, it was so great and FUN to be able to have already made but completely customizable templates to work with!
Cons:
Honestly, nothing I came across to mention at the moment. The most difficult thing or me was setting up an email list that I eventually figured out.
Squarespace reviews
Comments: Overall I'll give Squarespace 4 out of 5 stars, the price could be a little cheaper compared to other hosting company but the interface and easy to use website works great
Pros:
Easy to use and understand and customize your blog, their templates are well designed and can be editable, and have a lot of plugins
Cons:
I think for the hoasting the price migh be too high, and for the new features also you need to pay
Alternatives Considered:
Easy to Use But Often Limited
Comments: I had to launch a website—with scheduling and services—in a day, and Squarespace did not disappoint. I was able to do this quickly and easily, with little reference to the user guide. When it came time to launch my own site, I carefully researched and compared Squarespace to other all-in-one solutions, and it came out on top. Most other solutions required more work to build, and it was easy to "break" their templates. It's a real challenge to make a Squarespace template look bad. That being said, there are times where you want to change the color of a header, for example, and you find this is simply not possible. You then have to go on a Google search and find the hidden CSS code for that style and paste it into the custom code window. And most of the time, it doesn't work. So I would like to see them make changes colours more intuitive and easier to do. Another thing to know: you will likely have to pay to get a feature you need, at some point. I needed to have a pop-up email subscription form, and I had to upgrade to "Business" for that. So make sure you scan the features before buying.
Pros:
The best thing about Squarespace is that you can launch a simple website in a few hours; grab a template, tweak to taste, and go. The competitors still tend to need direct coding to make them look good, but not with Squarespace. The templates are tasteful and generally easy to edit, plus there is a rich backend with tons of analytical tools and e-commerce features for when you're ready to sell. The website editor is truly WYSIWG (What You See Is What You Get) and adding sections is as easy as a click.
Cons:
Squarespace's templates look nice, but there are surprisingly few of them. I've built several sites with Squarespace, but I always grab the same podcasting template because everything else it way too specific: restaurant! Vlogger! Fashion! But precious little for general-purpose sites, with a minuscule selection for a company that's been at this for over 10 years. The WYSIWG editor can be extremely annoying as well, constantly digging into to floating menus just to make simple edits, and it's unclear where things reside sometimes. It's hard to escape the feeling that there has to be a better way. But it is still easy to use.
Alternatives Considered:
Best in class product by far for several years now
Comments: I teach classes on digital marketing and entrepreneurship and ask my students to build a website without coding within a week that looks professional and generate sales from their website. SquareSpace has always helped them build a best in class product. The website we have built quickly to get our companies started have resonated well with investors and everyone always compliments the look and feel of our sites.
Pros:
I have used SquareSpace for over 5 years now, using the platform to build a minimum viable product before scaling to custom built websites, to putting up new websites that look extremely professional very quickly. Everyone who looks at the websites are impressed with how they look, not knowing it only took a few minutes to build. They continue to add functionality over the years. They have a great dedication to customer service as well that responds quickly.
Cons:
Moving some objects around was not always as intuitive as I thought they could be. If there are a tremendous amounts of data on a screen it may be slower to edit than it always was. Very minor bugs discovered on rare occasions. Just nitpicking, wonderful product.
Alternatives Considered:
Easy to Customize
Comments: Using Squarespace to relaunch our website was a time consuming process, but the system made it as easy as it could be. Someone with little web design experience can make a beautiful website and concern themselves more with the content than the design. There was a bit of a learning curve, but after trial and error we were able to navigate the system and learn as we designed new pages.
Pros:
The drag and drop features of the page designs were easy to navigate and customize. When deciding what pages to include in our rebranded website, functionality was our number one concern; we wanted to be sure our current and future customers could navigate our site easily and find what they were looking for. It is great to be able to adjust and customize pieces any time instead of having to wait for a developer to create a page for us.
Cons:
The forms can be finicky and sometimes don't work for users. Because there isn't a customer service rep with onboarding it can be difficult to navigate troubleshooting. Without much coding knowledge it can be difficult to customize the size of the header for the entire website, and I wish you could chose your own fonts.
Alternatives Considered:
Easy and Elegant
Comments: I love SquareSpace. I would really need to be wowed to switch to another company. This has everything I want (not just need) to create a great first impression
Pros:
I love how simple it is to create the aesthetic I want to share with the public. The customer support team was so helpful whenever I met a snag in implementation. That hardly ever happened though, because it is so straightforward to create my own website with gorgeous content thanks to SquareSpace and their templates
Cons:
There have been a few times where links have broken on my website and it has been challenging to get them reinstated.
Alternatives Considered:
A website-builder following the K.I.S.S. mantra
Comments: Squarespace can't do everything you might want from a website. Or... well... it probably nearly can. The devil is in "how" it accomplishes things. Essentially the whole product keeps you "on rails" as you roll out a website. Every element within the builder has maybe one or two customization options, but the rest is hidden behind an impenetrable interface. But, Squarespace isn't just keeping functionality out of your hands to be cruel, it is often saving you from yourself. By limiting the options available to you, they also limit the potential outcomes of your foray into web design / ecommerce / etc into mostly desirable ones. Sometimes, rules/restrictions can be good! In this way, I'd say they are kind of like the "apple" of website-building platforms.
Pros:
At one time, Squarespace's slogan was "build it beautiful." They take this mantra seriously, as the platform makes it almost impossible to NOT make a beautiful website. Can it be restrictive? Yes. But in limiting the user's options, it often is doing them a service. If you absolutely must have functionality or an type of implementation Squarespace doesn't support, then you probably need the help of an expert (either a dev agency or a marketing/design agency) or you are yourself an expert – in which case, you probably should have started with a more sophisticated tool.
Cons:
The one area where customization is often necessary is in CSS. A bit of custom CSS goes a long way toward making a site look less like a template. Just as having a clean crisp UI/UX is the bread and butter that makes Squarespace sites so attractive to small businesses, having a "one-of-a-kind" look can go a long way toward making those businesses look more credible. It is a delicate balancing act, which Squarespace usually nails quite well... but the lack of documentation on how the site treats custom CSS is a shortcoming. I basically end up anding "Important!" to everything, because it is impossible to tell what elements of my CSS Squarespace is going to arbitrarily overwrite with no explanation.
Alternatives Considered:
Allowing my nonprofit's website to stay adaptive and relevant amidst an ever-changing web.
Comments: Squarespace won me over after years of thinking I could do a better job "designing it" on my own with free templates for WordPress. Time and time again I would spend days or weeks on the site, be happy with it, and then months later it would all be out of date, look old, and not function in the ways that information transfer had shifted by internet users. I decided that a professional, clean and easy to use Squarespace site, with robust back-end capabilities is what I needed, and I have not been disappointed.
Pros:
Squarespace really has their act together in offering a clean, easy to use , beautiful web building platform. I run a media and video production nonprofit, and the needs and functionality of my site have evolved almost yearly since 2013. The way that people engage with content on the internet is always changing, and I got caught up in the flow of trying to always evolve the website to keep up. I used GoDaddy and WordPress for too many years, and eventually migrated them all to Squarespace because it was all just so much more streamlined, modern, clean and simple. I now have the basic website I need, and know that there are many many ways to customize it if needed without messing up the whole site (as happened many times on WordPress) I changed my entire .com and .org from a WordPress template on GoDaddy, and could not be happier with the customer service I received from Squarespace, they were so helpful in getting everything aligned for the transition.
Cons:
I wish there were maybe 15-20 more templates, and that a few of them were specifically meant for video galleries, as that is what my organization focuses on in our storytelling, videos. I would love a template tailor made for aggregating videos. For now I can use a photo gallery or blog and adapt it, which works fine, but my wish list would be a video focused and designed template.

Alternatives Considered:
The Best Website Builder for Simple Sites
Comments: I genuinely love this tool for creating websites. It is easy to use, cost efficient, and turns out a great end product. I have used it to make websites for photographers, restaurants, and sales businesses alike. It is so versatile and every site visitor thinks it's professionally done.
Pros:
This software is easy to use, intuitive, and when you can't figure something out Support is right there for you. They have tons of how to videos and instructions that make everything pretty easy to figure out.
Cons:
I dislike the spacer feature - it gets pretty annoying to use those instead of being able to snap an object to a grid and align that way. It works much like Microsoft Word in the sense that if you try to resize or adjust something, sometimes everything on the page moves.

Alternatives Considered:
Great design, great features, great support
Comments: I was first introduced to Squarespace when I hired someone to design the website for my business, and he showed me how to make changes myself. From there I started to play with it and ended up creating simple websites for several clients, many of whom were then able to take over their own upkeep and maintenance. And in the three years I've been working with Squarespace sites, the features and support have only improved. I also love that they're very attuned to what's trending in graphic design, so their templates never look dated.
Pros:
The aesthetic. Squarespace's design templates are fresh, current, and appealing to begin with, which provides a lot of options for customization.
Cons:
It's not the most intuitive interface ever, but that said, they provide outstanding how-to articles and videos and infinitely patient customer support, so it's not hard to figure out how to do what you want to do, even if you have no coding experience.
Love hate relationship.
Comments: It’s a good option for the price, but as soon as I can afford more, I’m personally going to move on to a better website builder with more customization ability.
Pros:
I love that it looks classy even if you’re not familiar with how to use website designing softwares. This is mostly due to the fact that they only allow certain liberties to the user unless the user knows code. In other words, they do not allow the user to make major changes to their templates, because they had professional designers put the templates together so they’d look great! And why let the user mess with a professionally designed look?
Cons:
The fact that the user cannot change much means that intermediate users are out of luck. In my case, I am very familiar with how to make an appealing design, and I am also familiar with website builders in general, BUT I do not know coding so I can’t change details that way. Because I know more than a beginner, I get very frustrated at the limitations in design that I am dealt by Squarespace. For instance, they only allow 3 font styles throughout the site, which I understand is a great design approach, but sometimes a different font size or color is NEEDED. Just saying! (Particular afternoon campaign you might want to feature on a particular page, a slight color variation so it shows up better on a photo, etc.)
Alternatives Considered:
Squarespace is my favorite web design platform as a boutique web designer
Comments: I love Squarespace. I've been using it for over 3 years and have been able to quickly produce several websites with it. I'm a little disappointed by how much Squarespace is limited on design, but the tradeoff is worth it with how easy their platform integrates e-commerce, email marketing, scheduling, and inventory management all-in-one.
Pros:
Squarespace is clean, sophisticated, modern, easy to use, and has built-in features such as domain purchasing, email marketing, scheduling, and e-commerce that make it easy to run a business. With Squarespace, I can trust that my clients will be able to manage their website 100% by themselves once I finish designing it for them. With other platforms (like Wordpress), I cannot guarantee the same. I also like how transparent Squarespace's pricing and plans are. It's so easy to upgrade or downgrade as your needs change. In Squarespace, I can design a high-quality website extremely fast and share the draft with my clients easily.
Cons:
Squarespace is the least flexible of all the web design platforms that I work with in terms of design customization. There are a lot of different types of widgets and ways to display content that simply aren't available on Squarespace because the platform limits what you can change in the design (probably to prevent websites from turning out bad). I've also noticed that Squarespace websites typically load slower than some of the websites I've built on other platforms like Webflow and Duda.
Alternatives Considered:
Perfect for Creative Professionals, Limiting for E-Commerce
Comments: Squarespace has allowed me to build an online space where I can sell my artwork and share creative projects. As my product line grows I will need to move the shop aspect to an alternative like Shopify. However, I will remain using Squarespace as the main website for my business and services.
Pros:
Squarespace is my favorite website builder for small businesses and creative professionals. I love that it is so easy to set up and customize to fit my branding and voice. Squarespace makes it easy for one person to create their own portfolio or website to promote their work or house their services.
Cons:
While Squarespace has been my favorite website host as a creative professional, it is lacking in e-commerce tools and support. Simple things like having a filtering system for a shop page require additional plug-ins, or coming up with DIY solutions (that will ultimately require more work long term). Squarespace's commerce functions may be appropriate for a shop with one or very few product categories. However, as the product line expands and falls under different categories, it becomes much harder for the user to sort through products and locate what they need.

Squarespace remains my top choice, but just barely.
Comments: I used to build my own sites - first manually then through Wordpress. I used to have a lot of security issues. Multiple hacks and breaches. Lost sites and downtime. I haven't lost a wink of sleep over a website since I signed up for Squarespace. For me, that's worth the money I pay. The software is beautiful, slick and simple (once you understand it - it's a bit quirky). But the cost keeps rising while other, cheaper options keep getting better. I still love Squarespace, but it's increasingly tough to recommend based on price.
Pros:
Squarespace is easy to set up (a site can be completed in an hour or less if you have all the info you need ready to go). Once a site is live, it rarely has any issues, becomes visible on Google fairly quickly, and there are no security worries to deal with as everything is hosted on THEIR servers, not mine. The templates are the best in the business and it's difficult to make a Squarespace site look ugly. Not impossible of course, but tough :) Drag and drop interface is great and integrations abound.
Cons:
Squarespace has become increasingly expensive, moving more and more features to higher and higher tiers. Their e-commerce options are great for a simple store with few product options, but you cannot change the image of a product when a customer selects a variation of that product - like a different colour of shift, for example. This was a deal-breaker on a recent project and drove us toward Shopify. Wix sites used to look terrible. They can now look pretty good (again, mileage may vary with templates and design skills). Bandzoogle has more features for bands at a better price point. Weebly has great design options. All claim easy drag and drop interfaces. All offer cheaper options than Squarespace for a similar feature set. Squarespace domains are free for the first year only. Then, thye cost more than many other options. I found that one out the hard way.
Nice software, but fragile and randomly freezes or glitches
Comments: Overall it’s a pretty good experience. Although there are glitches and times when it simply freezes for no apparent reason . This can be infuriating, especially after writing a lot of content, and it will not save or update the text (we pay for the gigablast fastest business internet our ISP sells). Sometimes it will save an old draft, not the current one, this makes me want to scream. Sometimes it will delete things I don’t want it to accidentally I’m not sure what the problem is, there needs to be a general undo button. Something that can protect you if the website is glitching or acting nuts..
Pros:
The stylish look of the fonts and web design. The styles look professional enough, the competitors looked too childlike or complicated to setup. I also like that you can do most of the editing from the app, not just the laptop.
Cons:
What concerns me about this software, is the lack of ownership over all the work put into the website. Software companies these days are becoming political and illogical at times. Although my team and company doesn’t deal with anything political like that, it’s in the back of our mind’s that eventually we will need to break off from Squarespace because they have too much power over our website and servers. All it takes is one new CEO who is ‘Woke’ or a Twitter tweet with no accountability or responsibility, to blow up and a company’s online presence can be severely compromised. Like I said what we do is not even controversial, but We have seen from other marketing firms, weird issues like that concerning square space and competitors. So as time goes on and we become more profitable, the goal is to eventually break away from Square space over lack of control over our own website and servers.

Alternatives Considered:
Beautiful websites!
Pros:
Before switching from Wordpress to something more contemporary, I thoroughly researched the offerings, and a lot of website-building platforms seemed to have little difference between them. But I trialed most of market leaders every since, and I can surely say, squarespace websites are the prettiest. For businesses that rely heavily on the visual element of their marketing, that is super important. And the recent update (the possibility to overlap blocks and place them anywhere on the grid, regardless of the page structure) is an absolute game-changer, and I am totally in love.
Cons:
The only thing that I am not entirely satisfied is how Squarespace approaches multi-language websites - I had to turn to a third-party plugin. It is not a deal breaker for me, but it was just strange not to offer this in the first place.
Squarespace is great for small businesses
Comments: My overall experience with Squarespace is that it has allowed me to increase my profits, I've had a better time at events when people want to make purchases, and in general it is a well run software, so I really appreciate it. It is very accessible, it has made me look more professional, and it rarely has any bugs. Good job !
Pros:
I have been using Squarespace for a few years as a working artist with a small business. There are a lot of events that happen for crafts and painting, and no one has cash, and I certainly don't have change to give them. When I got onto squarespace a few years ago I was amazed that they sent me a free sliding card chip reader, how easy it was to sign up, and I was a bit upset with myself that I hadn't signed up sooner. The amount of sales I missed before squarespace could probably have paid for a vacation or a big increase in my business, however all is well because I have it now. I really like that I can also keep profiles of different people, I can send people invoices, I can send people receipts, I can really make sure that I stay in their minds as a future place to buy from. I think that square space has also been successful for me because having a squarespace account has made me more professional with overseas buyers. Sometimes I get quite a bit of traction on sales through instagram, and paypal is not seen as the best route by these people, they prefer square space. It has given them ease of mind when they receive a digital receipt, when they see that i take my business seriously, and that has created a lot of good relationships for me in places like Australia, New Zealand and so forth. It has also allowed me to let people set up payment plans by tracking all their payments through square space and that too has increased a lot of business for me. Squarespace has helped!
Cons:
I think that I am always worried about losing the swiper. If there was a way where squarespace could get rid of that all together and yet allow a one go swipe I would be really grateful for that. The only other issues I have had is sometimes the software has frozen while I am in the middle of a transaction and that has made things a bit difficult for me in the moment, however, this is common for a lot of apps that have high usage, so I am not super upset about it. I think that in the moment you can hope that things will be perfect but they can't always be. Overall though I think the software has better positives than negatives. I think that it is very good software.