Arreya Reviews

Great, easy to use product!

Comments: I've really enjoyed using the Arreya Digital Signage Suite. It's easy to use, allows me to manage everything from one central location, and accomplishes my goal of broadcasting content to all six of our warehouse locations. Whenever a technical issue comes up, the Arreya team is quick to solve it. There's great customer service in addition to the product. I'm excited to use Arreya for years to come and I'd recommend it to everyone trying to achieve a similar goal.

Pros:

I like how this software is super user friendly and instantly updates to all of the TVs at our stores as soon as I push new changes live. I'm able to easily manage and update new content.

Cons:

There isn't an "undo" button if I by accident delete an image or text box.

Perfect Fit

Comments: When we first started shopping for a digital signage solution, there were many competitors to consider. Our top 3 needs were: 1) a system that works efficiently and reliably, 2) something that wouldn't break the bank, 3) reliable support. Arreya has fulfilled all 3 of these needs and more. Our concept is unique and if there was ever a road block or challenge that we faced because of our unique operations, the development team was super helpful and quick to find a solution.

Pros:

The software works perfectly, the Arreya admin panel is easy to use and you can quickly create channels, update content and deliver it instantly to all devices in the field. The process of adding a new device to the Arreya device management panel takes just a couple of minutes, which makes deploying our channels in the field a fast and seamless process.

Cons:

Our content is delivered 24 hours a day at exact specified times, every day of the week. When we first began our trial with Arreya, it was a bit of a process for us to schedule a channel to play a video every 15 minutes. However, the development team was extremely helpful when I called and explained our challenge to them and they found a fast solution to this problem. I believe they're actually releasing a software update to accommodate long-term scheduling in the near future.

Overall, we have been enjoying using Arreya. It gives us the opportunity to easily deploy info.

Pros:

Arreya is easy to use and deploy. It works excellently with the Chrome devices we have deployed in our factory. The ability to cast using Chrome box and cast and the dost per channel was the main reason we started using Arreya over other apps. Support and customer service have been great - often feels like we're right next door ;). We are looking forward to more refined backend features.

Cons:

We'd like to see the functionality on the backed be more smooth. Many of the transitions cause issues, adding a slide always adds it to the bottom of the list - maybe have a slide sorter screen on its own would be helpful so that we can drag and drop slides more easily? Features like using google slides is slow so timing how long the arreya slides last is tricky as we get a lot of black screen time and miss content - to avoid this we've now stopped using google slides which was a neat feature especially since we have others that contribute to content. We have 6 screens running but none of them sync / play simultaneously. When adding an image to the slide it doesn't place the correct size - too small and we have to scale them even though they are made 1920x1080 they come in very tiny.

Arreya at GMAC

Comments: Service top notch. Support blows brightsign (the incumbant) away and much better value proposition to other market offerings

Pros:

I like the intuitiveness of the software. It does a lot more than i need but for what i need i can do it quickly, efficiently and, best of all, remotely.

Cons:

this is not a function of arreya. My IT department wants to run the software off of a windows computer for security purposes. They don't want to use the chrome computer. If there was a windows computer that runs arreya, similar to the chrome box, i would buy it in a second. As of now, i manually have to reset the computer every time there is a chrome update or the laptop's Pw expires.

Donor Wall

Comments: They have been wonderful to work with. Their customer support has been impressive, they quickly get back to me and have helped me to fix any issues we have had.

Pros:

We wanted an easy to use and affordable product for our donor wall. This allows us to easily update information while following our brand image. The touch screen options allow our users to go even more in-depth to learn about a new service or to find a location in our facility. We are able to use both photos and videos to help get our messages accross.

Cons:

Not that I can think of. We have been very happy with this product.

Arreya: Great Signage Management

Comments: Great experience, particularly the tech support and training. I've dealt a lot with Josh who really knows the product and is clearly invested in making sure we get the most out of it. Sales iss also very helpful and responsive as well. Never feel pressured or "over-sold." Shout out to Jill who most recently got our order processed very quickly.

Pros:

This software was intuitive and easy to set up, especially with the fantastic support and highly responsive sales team.

Cons:

There are a lot of great stock media options, but I'm hoping they will make the media easier to sort and sift through in the future, and perhaps add a little more, as well.

Arreya is versatile and easy to use

Comments: We installed monitors throughout our high school to post announcements and videos for school and community events. The software has many options for displaying information, and an easy learning curve for users.

Pros:

I don't have a lot of time to spend creating signage and need something easy and intuitive. Arreya makes sense. I can easily navigate the dashboard and develop customized signage for our high school. When I have time to play with it, I am always excited to see there are additional options for creating content. Best of all, there is always someone on the other end of the line when I call for help, and they are always patient and positive.

Cons:

Sometimes my monitors go blank, and I have to troubleshoot the problem. Most often it's our wifi, not the software.

Absolutely what we needed, when we needed it.

Comments: We needed something that didn’t require a degree to use that can be easily deployed and require minimal maintenace but still had the features of the more complex systems. After evaluating almost every option out there we found Arreya to be the perfect balance of function and ease of use. The personal touch to the extremely high level of service is simply icing on the cake. From start to finish Arreya has been exactly what we needed; when we needed it!

Pros:

Easy enough to use that digital signage doesn’t have be to an IT burden and can be handed off to other employees to maintain; but still has the features and functionally of more complex options. Plus with no software to install and maintain it can be managed by anyone.

Cons:

The only negative I’ve come across so far is a lack of animation effects within the ineterface. But....(and this is really a pro I’m sneaking in) you can pick up the phone and *gasp* a person answers and can help advise on using Google Slides to animate certain functions.

Support staff is very helpful. Always on top of things when assistance is needed.

Pros:

Easy to upload new images and videos to the feed, support staff is very prompt in resolving issues and friendly.

Cons:

Software seems to be quite sensitive to any changes or blocks. I wish that the site could tell me exactly who has installed chromebit vs. who is online at the moment.

Sharing School Information

Pros:

We are able to share our school calendar, flyers, photos, and twitter account all in one place throughout the school.

Cons:

Often times I have to physically reset TVs.

Very easy to use, with some incredibly responsive support for any questions I may have.

Pros:

It is really easy to use and takes no time to set up something, If I need a feature I don't have to pay for it, it is usually just included unlike other signage software I have used. Any problems that arise are fixed quickly and have not been do to the software but hardware or other factors, even so, The team at Arreya will do their best to help me figure out to fix the problem quickly so I am up and running. I have had only 1 problem so far with my hardware not working but once I got a Chromebox instead of Microsoft, I had zero problems. I can also monitor the display from anywhere which is super handy.

Cons:

I wish there were a bit more tutorials online for it, but what they is helpful for getting started and any that don't exist can be answered one of the support people within minutes. I am also not the best with technology, But with that I didn't nearly as much trouble installing this and setting it up as I did with rise vision. It only took me about 15 minutes to set up initially, and after that the instant updates are a life saver.

Very pleased - the most bang for your buck sa

Comments: Very pleased with our purchase of Arreya and would highly recommend their products and services.

Pros:

Easy to use once training is completed. Easy to launch across multiple units Nice templates and overall features Great communication and customer service. Reasonably priced Zero sales pressure - just genuine people trying to help our agency reach our goals They helped build a robust custom template used for reporting agency stats Youtube vids to help with training plus formal training and walkthroughs with actual people Personalized approach to customer service

Cons:

They should publish a timeline that contains the new features they are working towards and perhaps provide a link for customers to formally suggest ideas and track the progress of those ideas.

Digital Signage in Schools

Pros:

Overall, it's been great. The improvements that the program has implemented have made the product so much more user friendly. The customer service has also been wonderful; whenever I've had an issue, I've reached-out for support and it has always been quick to being resolved

Cons:

Since originally subscribing, I've been super impressed with the features that have been added in-order to enhance the product

Stellar Product Support Reliability and Feature Set

Comments: Great support, pricing and transparency when it comes to troubleshooting.

Pros:

This software is fairly easy to use and is it's ability to be molded to near any project is fantastic. On top of that if you can't figure out how to get it to work with an idea you have the Arreya support staff is more than willing to help make your vision a reality. We had them use their system to help deploy some flight information to one of our displays which was out of scope of the usual product usage. But they were Johnny-on-the-spot about pulling the data getting it integrated into their system. I love how they use Chrome devices which means minimal price to get a new display up and running and management using the Chrome Management interface via Google is fantastic.

Cons:

Not their fault but something that should be noted. Google had an issue with their Chrome OS that caused some video crash/device freeze issues. Took quite a while to resolve and caused much frustration. However Arreya was quick to work with Google on opening up a trouble ticket and doing extensive troubleshooting and updating to them to help escalate and resolve the issue. In the meantime they found a workaround to keep our hardware up and running, kudos.

Great system and great support for the budget minded

Comments: Purchased system during Covid 19 pandemic. There were some supply chain issues getting equipment into the county but [SENSITIVE CONTENT] kept us informed and worked diligently to address problems and expedite delivery of hardware and development of screens to meet our timeline.

Pros:

Flexibility - a variety of presentation format options Great customer support during setup and also in day to day operation User interactive screen capability Easy to maintain/manage content

Cons:

There were a few presentation capabilities that are not offered

Excellent Review

Comments: The experience has been very good and our community enjoys what it has done for our program and our communications office appreciates the digital signage.

Pros:

I found Arreya hard to follow at first with a lot of intricacies on how to operate the system. However, customer support has been very helpful and supportive. I commend [SENSITIVE CONTENT] who is our customer support representative and he has been very responsive. We would not be as functioning with Arreya if it weren't for [SENSITIVE CONTENT].

Cons:

I found getting started to be a bit challenging. I am not confident we would have been able to function the program without the help of [SENSITIVE CONTENT].

Great for Digital Signage

Pros:

The ease of use of Arreya is great, staff here are able to easily pick it up and create digital signage with minimal training.

Cons:

Sometimes you have to manually refresh the connection between Arreya and Google Slides, but it's not the end of the world.

Higher Education Digital Signage

Comments: Our organization has utilized Arreya for over two years and we appreciate the responsiveness of Arreya support and sale representatives. We've had Arreya make a couple modifications to our channels over the past years and it's accomplished same day.

Pros:

Ease of use and reliability. We've found Arreya accommodating to importing organization content and giving us flexibility to design content as necessary.

Cons:

There are no specific cons for this software in the capacity that we employ.

You are going to love this product!

Comments: This has been top-notch across the board! Working with [SENSITIVE CONTENT] and customer support has been amazing. He has been very helpful in helping me learn more about the functions of the product whenever I had a question. He has always been available to meet. I am looking forward to many years working with [SENSITIVE CONTENT] and the Arreya team!

Pros:

From the minute one creates an account, the ease of use is apparent. During the trial, I tested it to determine if it was going to meet our specific needs. After testing multiple companies, Arreya is by far the most user friendly. I have easily integrated Canva design into it, and it works beautifully!

Cons:

One has to be aware that the program will kick you out if you are not constantly working on it. You must save frequently, and if you are busy and forget, then you are going to have to redo your work if you left without saving.

Arreya

Pros:

easy to use and post videos and signage.

Cons:

nothing i can say that i do not like about arreya.

Simple yet creative enough to achieve all my clients needs!

Pros:

With Arreya I am not limited to being creative! Another thing I love about Arreya is the fact that I can view the content ANYWHERE. I can just pull it up on my phone and just show it to anyone.

Cons:

I haven't ran into any cons with Arreya.

Donor Wall

Comments: We are currently working on our third donor wall with Arreya and they've been amazing! From drawings of ideas, to the build, trying to match stain that doesn't exist anymore to the install and after the wall is up and running. Any time I've had a question they've been right there with help and an answer. Highly recommend!

Pros:

VERY easy to use software. Especially if you're a graphic designer and/or are familiar with the Adobe Creative Suite. This software is similar is the way it works to those programs, but anyone could pick up using it with ease.

Cons:

I haven't come across any cons and we are working on our third donor wall with them.

Easy Remote Lobby Display Option

Comments: The team at Arreya knows my name and the business I represent. Working with a small team allows me to get answers quickly if ever needed.

Pros:

The setup allows you to create a classy template that is easy to use and adapt for several running campaigns. It looks extremely professional in our medical facility.

Cons:

I don't have any concerns with the software. They continually up date it so it keeps with the times!

Hospital History Wall and Donor Recognition Display

Comments: Our Arreya software is a portion of our donor recognition at our children's hospital. It affords us an easy way to recognize donors, share upcoming event information, recognize our Board of Trustees, share current healthcare/hospital stories and communicate the mission of both our hospital and foundation. The team at Arreya is incredibly helpful and professional and worked to meet all of our organization's needs in the set up and implementation process. Our overall experience with Arreya has been very positive and I would absolutely recommend it.

Pros:

Arreya software is easy to learn and use. After our tutorial, I found navigating the various parts of the software to be very intuitive. I love that I can log on from any device with internet access to view what's currently on display on our digital board and that I can update from my office, home, etc. No need to go to the hospital to do updates. The Arreya platform is highly convenient and the various widgets offered make updating content even easier.

Cons:

As of right now, there aren't any features that we feel are missing from the Arreya software experience.

It's about time...

Pros:

...that a digital signage suite lived up to the hype. Arreya does so in spades! Its interface is intuitive, customer service is on point, and the security level is military grade.

Cons:

We have literally found no weaknesses in either the hardware or software sides of Arreya.