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About ERPAG

ERPAG is an ERP cloud service that covers all business processes for small or mid-sized companies.

Learn more about ERPAG

Pros:

ERPAG has really made it easy for us to function like a big business with a small business budget. The service alone is priceless.

Cons:

It is sometimes difficult to undo some changes.

ERPAG ratings

Average score

Ease of Use
4.4
Customer Service
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.7/10

ERPAG has an overall rating of 4.6 out 5 stars based on 335 user reviews on Capterra.

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Filter reviews (335)

Laura
Laura
Owner in US
Verified LinkedIn User
Apparel & Fashion, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Victory Cheer Uniforms is using ERPAG to manage growth and manufacturing

5.0 5 years ago

Comments: So far we're able to create orders pretty easily. I'm not sure yet how to submit an invoice for online payment to clients.

Pros:

We like that this software allows for CRM, BOM and manufacturing planning.

Cons:

This software does not have a human resources feature. This may also pose an issue when trying to track individual job performance.

Aswin
CEO in Belgium
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Erpag Reciew

4.0 2 years ago

Comments: * Fast support* fast UI / Web interface / SAAS program* many hidden gems! many hidden features ! * it's made with passion, that's for sure. * Odoo can't compete with this inventory management !

Pros:

IF you are in need of a clear to use inventory management, without feeling like you are managing an amazon warehouse.. Erpag is just what you need, mobile app for your techs, multiple warehouse locations, everything you can think of is in the product. Just adore the PO status as the SO status. Ordered/Quantity AVailable/Partially available and so on.

Cons:

Still some minor issues."Warranty that belongs with a laptop, is not an inventory product, but also not to forget in the PO!" Can be I just need some education about the many types of products, but for now, I don't know how to handle "a warrenty item"no open API!Although everying to the last details is importable by excel, we would very much like an open API.

Subi
Sales Manager in US
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: Not provided
Reviewer Source

Nice package for small business applications.

3.0 7 years ago

Comments: I could set up a small business in a very short period of time (from quotation to printing packing slip).

Pros:

In an hour or so I could figure out how the software works. So it will good to train new people fast compare to big-name software like SAP or Oracle.

Cons:

There are still many features to be worked out. (a) The address fields in the forms do not follow the US address standard. I reported specific example via chat room, (b) I believe you are still changing the software on a daily basis. At some point you need to freeze a rev and come back late with a diff rev with consolidated updates (c) There should be more templates for quotation and invoicing. I could not find a template in quotation where I can quote tier-pricing to my customer. The template automatically sums them up at the bottom which is not right.

Aushim
CEO in Belgium
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very good software for manufacturing companies that sell hardware products

5.0 3 years ago

Comments: In general we are really happy with our license with ERPAG. Their customer support is very helpful, they are always friendly and can help your with everything no matter what. The software itself is also very powerful, we are not using all the features yet but are currently using more and more.

Pros:

- ERPAG has live agents (through the website) that can help very fast with all the questions we have - The link between Quotations, sales orders, invoices, etc is really well done. Very well linked to all the manufacturing project and the current stock - It is a very powerful software when you start using the blocky scripts to personalize everything you need - Clear overview of all the product and services

Cons:

- They don't have an open API yet (ongoing) so that we can link it to other software

Bob
OWNER in US
Mechanical or Industrial Engineering, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Highly Recommend! Great software, and you can't beat the pricing.

5.0 2 years ago

Comments: Used it at a previous company (found it, implemented it, admin'd it, and was a daily user. Now I'm using it as my own company and have recommended it to others.

Pros:

Initially liked the purchasing and PO functions the most...then I started digging into and learning more about multi-level BOM and love it. The new custom reports are great as well, and give the user more capabilities in designing the look and content of their documents.

Cons:

1 Day = 24 Hrs. While this is true in its simplest form, it is not true for how many companies work. I would rather see 48 hours on a time sheet instead of 2 days, which can be misleading depending on how your company operates.

Gregg
General Manager in South Africa
Industrial Automation, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Hidden Gem

4.0 8 months ago

Comments: Was hesitant as decision to go with ERPAG was made prior to being appointed manager. I have always worked with Pastel historically so it had it's growing pains. After pushing through my intial negativity on the wrapping on ERPAGs UI - I've found it to be exactly what my company needs. We are busy creating a new database as the initial setup of our current one was done in bad practice. I just need to change my employees mentality from working locally to cloud, and we will be flying!

Pros:

It's functionality against it's price point.

Cons:

The UI is a little janky, not very pretty. Prone to loading screens and as a result inevitable reworking. especially on unstable networks. Seems function was chosen over form which I'm all for, but a pretty platform does wonders!

Bryn
Owner in Canada
Wine & Spirits, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Wonderful Fully Featured ERP Package

5.0 5 years ago

Comments: ERPAG support is fantastic; they have been quick to respond to our questions making it easy for us to move forwards.

Pros:

ERPAG has been one of the easiest products we've come across to get started with. The menus are clear, everything is easy to find and mistakes are easy to fix. The data import functionality is very easy to use - just copy and paste from a spreadsheet and you're good to go. Sales tax handling was a big problem for us with several competing products; ERPAG handles the relatively complex tax rules here in Canada with ease, including different tax rates depending on the buyer's location, etc.

Cons:

Some pages are a little hard to work with on smaller screens

Ravi
Managing Director in Canada
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Excellent Easy to Use ERP System

5.0 2 years ago

Comments: We choose ERPAG after wasting our money in custom ERP system with other company and it took almost 1 year for them to figure out what we needed and it still did not work.ERPAG is so easy to deploy , anyone with basic ERP knowledge can start using in few minutes. And I have never seen ERP system with so much customization option in reports.

Pros:

It was so easy to deploy this software. We started using within 4-5 days and that include training to team.

Cons:

Only thing we did not like about this software is limited capability in accounting module.

Joy
Founder/CEO in US
Cosmetics, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Love Love Love This software!!!

5.0 3 years ago

Pros:

Amazing software/database! It seemed daunting at first, but that's the case with me and any new software, but if you can manage Excel, you can manage this! Not only is the database amazing, the customer service is OUTSTANDING!!! I have never experienced a superior level of customer service like this before. The ladies have me spoiled! They know me by name, always sound happy to hear from me even though I know I'm a pain, and they are sooo patient with me and never get frustrated when I need them to repeat something I don't understand. I love this team and the software and will never leave them! xoxo

Cons:

I honestly have found nothing negative about this software, it truly is amazing!

Verified Reviewer
Verified LinkedIn User
Food Production, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Perfect software for small companies

5.0 3 years ago

Comments: Material management, Inventory management, Production planning

Pros:

Bill of Materials, Integration with Shopify and quickbooks

Cons:

Nothing to be honest, our company is perfectly happy with this software

Bryan
Sales Manager in Singapore
Import & Export, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Great Product with a good price tag

4.0 4 years ago

Comments: So far ERPAG has met most or if not all my needs. We will be going live very soon.

Pros:

Adding additional fields is also possible for our business. Assistance from ERPAG on technical information has been prompt.

Cons:

So far the features are very functional for my company.

Gail
CDO in US
Medical Devices, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

The Trial Made All the Difference

5.0 2 years ago

Comments: This will be our first real manufacturing/inventory management system. It is a great product if you are transitioning from spreadsheets.

Pros:

We like ERPAG features in that many align with our needs now and there is lots of room to scale.

Cons:

A few functions are not intuitive, and I have had some issues with the search function for the Product list being inconsistent. One exchange with online help made me wonder if the agent actually understood the mfg/inv/purchase process.

Chance
Owner in US
Food Production, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Great software for the money

5.0 11 months ago

Comments: Great functionality for the price, and super easy to navigate the software.

Pros:

1. Lot traceability is super easy. 2. Product and inventory management is highly functional.

Cons:

1. So far, the financial piece seems insufficient for my needs. 2. Not sure how well it will integrate with my retail website, as mine is not Shopify.

Rajan
Managing director in Nepal
Building Materials, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Rajan Prajapati

5.0 6 months ago

Comments: It's been a very nice journey working with them. ERPAG has really transformed our organization from a manual invoice making form to digitized form . It has eliminated a lot of tasks and also gives the sales , purchase , inventory quantity and valuation instantly .
I very much recommend this software to all small and mid sized company looking for inventory management solution

Pros:

It was very easy to implement as we could import the data from old system very easily . The UI is very intuitive and easy . The process was very simple for all the users to understand. It was exactly what we had wanted. ERPAG has been a big boon for our inventory management. We have reduced our inventory level, obsolete stock and improved our profitability. With ERPAG our customers can also view the stock in our warehouse and make orders. This was also very helpful

Cons:

Their customer support is very responsive and reply very fast . But sometimes when we ask them complex or difficult things . They may not know .

Frank
CEO in US
Information Technology & Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

More features for less.

5.0 5 years ago

Comments: Most of the issues we had was collecting the right data and understanding the terminology of ERPAG as it compares to Quickbooks Online. Also, the sitch to QBO and implementation of ERP at the same time has added a degree of difficulty we wouldn't have if we had stayed with Quickbooks Desktop but the switch was needed. Being able to use ERP on android tablets like the ones we already use in production will save us a ton of money that we would have spent on scanners and other gadgets we won't need.

Pros:

The number of features included in the software and the pricing tiers are a pleasant surprise in the age of paid add-ons or poorly developed and overpriced software packages available for manufacturing and production control.

Cons:

The learning curve might be a little steep for a single person to est out all that the software has to offer and the documentation could use some detailed examples on how to use some modules and the sequence to follow when entering data manually or via import. But given all the things this software does right it is understandable that it would have a delay in the documentation for some modules.

Hung
CEO in Taiwan
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Operation is very human.There are support for Chinese, very convenient

5.0 7 years ago

Comments: Save a lot of time.

Pros:

The sales function can be used as a CRM system.After the shipment query sales record is very convenient. Sales reports can filter different sales data, it is easy to analyze. Manufacturing is very powerful.Set the assembly can automatically offset the raw materials, the factory management of the company is very convenient. ERPAG can save a lot of time, it is recommended small, medium-sized companies to use.

Cons:

No API and Order upload for EXCEL.When the amount of orders is growing, it is necessary to import customer information and order information.This can save a lot of time for customers who are engaged in online sales.APIs can be connected to their own website will become very convenient.

Jane
CFO in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Outstanding customer support

4.0 6 years ago

Comments: The software does what I need it to do for the most part and the company listens to my needs and will sometimes make the necessary development upgrades.

Pros:

The company was extremely responsive to my needs and even implemented some capabilities that I requested. They also helped me with some data entry in order to save me the time of doing it myself or paying an employee to do it. Although they are in a time zone with a 9-10 hour difference, they always respond to my emails right away. We have scheduled late night support sessions so that I can get help when email support isn't enough.

Cons:

The payment type of a sales order or invoice cannot be changed after it has been completed. Sometimes we make mistakes when entering orders, and I'd like to be able to go back and modify it.

Ghislen
Engineer in Panama
Design, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

We have two years with this product, it is very good product, but need better tropicalizacion

4.0 7 years ago

Comments: Centralize all information online anywhere

Pros:

Spanish Support, The Account Plan, has scheme, it is already built in and can't be changed. We need something modificable for our organizacio The Purchase Order, that you need to correct should be done via manual journal vouchers. The Notes in the purchase orders must be written manually, it does not allow copying and pasting. Sometimes it shows code and algorithms in the print format In the purchase orders, the calculation of the tax is not being done automatically

Cons:

It allows me to see in a single screen the financial behavior of the company Keeps track of all movements Allows me to periodically export the company summary Centralize all information online

Mohammad
Engineering Manager in Saudi Arabia
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

ERP for Manufacturers

5.0 last year

Pros:

- the level of control that can be made on each process.- ease of importing/exporting almost everything.- support is super quick.

Cons:

- quality control is missing. It can be done in alternative ways but it's better to have a QC module.

François
Président in Canada
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Straight to the Point

4.0 5 years ago

Comments: Great tool, great value for the money, a couple strings to attach and they'll be all set to win a lot of OpenERP/Odoo customers.

Pros:

GUI, speed, report template editing, **amazing** embedded support (videos, chat zone), XLS import/export. You can tell that they have real manufacturing experience.

Cons:

Lack of key CRM features (leads --> opportunities --> quotations, emailings), forcing the use of other third-party tools, which is a bit sad. Seems like it would be super simple for them to add.

Dan
Owner in US
Used the Software for: 2+ years
Reviewer Source

Excellent ERP solution for small & medium businesses.

5.0 6 years ago

Pros:

Production made simple, easily track raw material, bill and pack finished product, and look super professional the whole way. They are always improving the product as well.

Cons:

it takes some time to learn it, but this is the same with any ERP system on the market . It can seem a bit clunky at times, and production take a lot of work entering BOM's

Grant
Director in South Africa
Consumer Goods, Self Employed
Used the Software for: 1+ year
Reviewer Source

Fantastic ERP that is very scalable

5.0 3 years ago

Comments: a Super product that is real bang for buck!

Pros:

Ease of manufacturing, Order processing and how customizable everything is

Cons:

I wish there were a little more API customization and ability to auto call orders from marketplace platforms. Also the xero integration forces you to choose one selling COA so if you sell from multiple warehouse locations you cant separate what account it should push to so then you have manually change the sale account in XERO... that is a mission

Gonzalo
Owner in US
Food & Beverages, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Congratulations!!!!

5.0 5 years ago

Comments: Back-order (sales and Purchases) is very nice management

Pros:

The experience of using this system has been great. Congratulations to the entire team. The points or areas to improve would be in synchronization with banks and administration to store merchandise from other companies. (in & out)

Cons:

the point of sale application is very limited in functions, it needs more options for sellers who sell out of business

ramon
CEO in Chile
Food Production, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

CEO

4.0 6 years ago

Comments: in general my experience is good, we have two different account with erpag, for different area, so our experience is very good

Pros:

we select this software for functionality and very easy use for my employees

Cons:

for our company is necessary modify design the report for most clearance when reading

RICHARD
MANAGING DIRECTOR in Tanzania
Used the Software for: 2+ years
Reviewer Source

Fantastic

4.0 6 years ago

Pros:

i like the fact that the software is cloud based. it gives me flexibilty in where i can work. Cloud is the future.

Cons:

The fact that i can not customize some settings on demand gives me a headache since sometimes i need a quick change.