Grow your people pipeline, build authentic and long-lasting relationships, and source and hire the right people with LeverTRM.
It is extremely easy to use, and the customer support team is great.
Sometimes I get a little stuck and won't be able to find a person, or permissions don't seem equal across the board.
Filter reviews (583)
Filter reviews (583)
Amazing user experience from end to end with Lever !
Comments: Saving time on everything from applications review to interviews feedbacks, including sourcing and nurturing !
I really enjoyed discovering the Nurture feature that helps me save a lot of time. The team collaboration on hiring is really smooth thanks to Lever from reviewing sourced profiles and applications to completing interviews feedbacks. Using Lever really ease the implementation of new collaborative hiring process within GitBook. My experience with Lever is the first user experience I ever had that encourages me to recommend a product being 100% confident ! I enjoyed every step of my experience with Lever from the very 1st call discovering the product with [SENSITIVE CONTENT HIDDEN], all the way to the amazing on-boarding led by [SENSITIVE CONTENT HIDDEN] until being an actual power user of Lever.
There is not much things I didn't like about Lever. If I would think of one, it would be the grey UI that is not really appealing and sometimes the UX such as having to go back on settings part to update a template but those doesn't reduce the great user experience one should have using Lever.
Alternatives Considered: Greenhouse
Reasons for Choosing Lever: Missing a feature regarding sourcing and nurturing
Switched From: Workable
Easy to configure ATS that provides a great candidate, recruiter, and hiring manager experience
User interface is very intuitive and makes it easy to navigate. As a super admin, it's been very easy to configure/change/edit the settings in all facets. The global aspects of the company are very important from a data protection perspective along with the integration APIs. If you are a data person, you will love the visual insights as well. You can slice the data any way you need to and share automated reports on a cadence you define. The integration team was also incredible....they go above and beyond to figure out any roadblocks with integration and/or process specific needs that Lever doesn't readily support.
We are very strict with our security settings related to email and can't enable the approval processes just yet which is disappointing. Not Lever's fault, just the nature of our business setup. It has many features, but it could use a few more visual indicators in the candidate pipeline stages when multiple people are adding notes or giving a "thumbs up or down" while reviewing to make it easier to see if action has been taken on a candidate. It would also be nice to have sorting capabilities in the pipeline stages as well.
Alternatives Considered: JazzHR, Workable and Greenhouse
Reasons for Choosing Lever: We were using the recruiting module in ceridian and it was clunky, not very efficient, and didn't allow good workflow/visual insights.
Switched From: Dayforce HCM
Reasons for Switching to Lever: Contract terms, cost, customer service, configurability, ease of use
Excellent Onboarding Experience
Comments: Great experience at this time.
As a recent customer of Lever, we've just completed the implementation phase. It's been a very smooth onboarding experience, and we have received excellent support from [sensitive content hidden]. The posting and requisition process is simple, and we appreciate that custom fields can be created to support business needs and reporting.
As a new customer, there is nothing that we dislike about Lever at this time. One product suggestion is the ability to auto-email reports created through Data Explorer.
Clean Functionality, but Major Flaws
Lever has made a great many clever, intelligent design choices. For example, color coding makes for a clean UI with clear calls to action, so that when a candidate needs to be scheduled for an interview, a big blue "schedule" button appears next to their name.
Our company recently made a terrible discovery about some secret Lever functionality. It turns out that some our top executives have been somehow put on a secret "Suppressions List" which caused all of the messages being sent to them within Lever to be blocked. Many of these messages were time sensitive and mission critical. As a result of this "secret suppression", several top candidates bottlenecked at key points in the hiring process. After not receiving a response, many of them dropped out and extremely valuable talent was lost. So instead of accelerating our recruiting process, this suppression list functionality damaged our process. And the WORST part of all this is that Lever never once informed us about any of this. We discovered it ourselves. No one in our company was notified when our executives were added to this censor list No one in our company was ever informed that this could EVER happen No documentation or info was ever provided to us about this kind of "Suppressions List" functionality We still do not know how this Suppressions List is tracked or maintained This Suppressions List functionality is not covered in any of the Lever on boarding training with new clients This Suppressions List is not described anywhere in the Lever HELP documentation This Suppressions List is not accessible to our Lever Admins Why would any legitimate ATS company build such terrible gestapo like censorship into the bones of their product? We are still scratching our heads on this question, while we try to undo the damage that was caused
Does the job on the budget. If you have $ go with a more expensive one.
Comments: Overall 4/5. There are things that I would change but as I said it does the job. At the end of the day, it is all a question of your usage, your team, the scale of the business, and ofc your budget. Lever is a great solution if you have a small team under 10 recruiters, company size under 1k, and a small budget to operate with. If you know how to run scrappy and get things done, Lever is a solid choice.
Simple.Intuitive. Extremely easy to onboard new recruiters and get them up to speed. All the basic functionality to run a quick process is there. Not expensive - for the price point I would say delivers a lot of value.
Not innovative. They accept feedback - but nothing gets implemented. Even simple things that should take no time. I wish they were listening to the customers who are using the product every day - we want to help and make Lever better.
Alternatives Considered: Bullhorn ATS & CRM, Ashby, BambooHR and Greenhouse
Reasons for Switching to Lever: I am not the decision-maker for the implementation. When I joined the team - Lever was already there.
Good tool and great customer support
Customer support while setting up the whole system across 10 entities was superb. [SENSITIVE CONTENT] was, despite the time difference, very reactive and helpful. On the product itself, it has been design to recruit and it does just so.
Some things are missing like really customizable analytics and filtered export of opportunities. The product is still being developed but as of today it still needs extra development to meet all our needs.
Alternatives Considered: Greenhouse
Reasons for Choosing Lever: To go to a dedicated product for recruiting.
Switched From: HubSpot CRM
Comments: Very positive. Implementation was very easy and the support team was great.
I really enjoyed user Lever. It has tons of features for DE&I. Our managers loved using it as well and it really streamlined our recruiting efforts. Scheduling through the Office integration was also great.
Compared to others, Lever was pricey but we felt it was worth it. The software runs very smoothly, never had an issues, and was very easy to use. Top of our budget but we got what we paid for in my opinion.
Alternatives Considered: Breezy, iCIMS Talent Cloud, JazzHR and Greenhouse
Reasons for Switching to Lever: We liked the user experience best. Seemed like the easiest to use and it had the most robust reporting when we demoed the product.
ideal solution for searching the best talent & applying fair criteria to select the best candidates
Comments: Lever provided us with an effective strategy for recruiting the best talent. The automation of Lever made it easy to job postings and receive applications, while the sorting and filtering capabilities eliminated the need to manually review resumes and applications. Additionally, Lever documented all interview and evaluation procedures transparently.
Our organization has found Lever to be the perfect talent acquisition solution. Lever provides intelligent functionality and automation that simplifies its usage, allowing us to easily create, edit, and publish job postings and experiences across various social media platforms, notably LinkedIn. Lever's automation feature guarantees that no suitable candidate is overlooked by automatically sorting through applications. I especially appreciate that Lever allows us to manage all stages of recruitment, share feedback and ratings about candidates transparently, and automatically document all updates on the candidate's page.
It's not too complicated, especially since the customization capabilities are excellent. I just hope that some restrictions are removed so we can add grades/marks during the quick review process for a large list of applicants.
Amazing product for hiring
Comments: As a software developer I can only recommend this product as it is simple and focusses only what is actual needed in a hiring pipeline.
I like the simple interface it has because it does not have any clutter. You can easily see the details of the candidate, it was simple to change the candidate assessment fields to match the company's progression framework and I also like that it sends reminders about upcoming events.
I honestly cannot mention anything I would like to improve as it fully satisfies my needs. I am only referring candidates and interviewing them so I cannot speak about the price of the service or how easy it was to integrate it with other HR tools.
Great system and implementation
Comments: It has been great working with Lever and building recruiting workflow in the system. They have a very well planned implementation process.
I really appreciate the customer service. They take the time to learn your recruiting process and are very knowledgeable and stay up to date with new features.
It would be nice to see more scheduling tools added to what they offer.
Data driven and dedicated
We have used Lever for over 2 years, rolled out in countries across and globe and trained hundreds of hiring managers to use the system for feedback and reviewing applications. We initially chose Lever for its data and analytics, which have allowed us to automate reports and KPIs for teams in all our markets. The system is user friendly, and tools like Lever Nurture and Recommendations can help recruitment teams to find and attract more talent. Perhaps the best thing about choosing Lever is the team behind it. The system itself has rolled out many new features (requisitions, approval flows, restricting access to view sensitive information) after carefully considering feedback and suggestions, which are critical for scaling and management for large orgs. The support team is incredibly responsive to any issue and the product team is open to feedback and as transparent as possible about upcoming changes. The customer success team really goes above and beyond to understand and work through client concerns and helps to find innovative solutions to most issues. If you choose Lever and are lucky enough to work with rep - you've struck gold. I don't think I've worked with someone more focused on client satisfaction, able to make tough discussions enjoyable, and who really advocates for his clients.
While Lever is growing rapidly and adopting more large global clients, there still seems to be a dominance of focus on US tech startups - for example in the Partner Integrations or in offer templates (multiple options for equity and vesting options) but complex package structures can require significant customisations, which can require additional work for enterprise clients. The biggest hurdle to adopting Lever as a global enterprise solution has been concerns around data privacy of candidates and employees as it stores all data only on servers in the US. From a security standpoint, this is worrying, has made it harder to get buy in to roll out in other markets, and delayed several implementations. If you want to consider candidates outside the US, particularly in Europe and Emerging markets, it means significantly more time and checks with Legal, Compliance, and Security departments. There is also the fair concern that non US candidates may be discouraged from sharing their data if wary of surveillance and privacy rights - which are major concerns and considerations in other markets. Investing in data centres in locations that focus on protecting data privacy would make it easier (and safer) to roll out and use as a true enterprise tool.
Smooth, easy, and frustration free
Comments: I used Lever for years at RedOwl (but was not involved in the implementation) and implemented it here at Cybrary. It has had an immediate positive impact. I have recommended it to friends in the past from a user's perspective and now that I've gone through deploying/implementing it, I only feel that much stronger and more positive about your product and recommending it.
Having the implementation plan and scheduled checkins with cust support has helped a lot in getting me to focus on the right things at the right time. Lever does a great job at striking the balance between "highly configurable" and ready to use out of the box: most of what we need is pre-configured properly (making deployment easy) and the fact that most things are configurable/customizable is great (making it easier to tweak those things where we need to deviate from "norm"). Cust support rep was great and answered many questions that went beyond Lever features/functions/configurations. I enjoyed working with him and he was very helpful -- as the VP of Engineering, "HR" isn't exactly my wheelhouse. He took into account our specific needs and suggested best practices that took into account other considerations (e.g. legal).
As you are aware, it would be great if EasyBook was more of a global feature. It would be great if a coworker could use the links and email templates I configured. Also I wish schedules could be modified by the people being scheduled rather than just by the owner of the link. Finally, consider treating "Tentative" or "Maybe" as Accepted/Busy on calendars (or making that more configurable); there have been a couple of race conditions on scheduling phone screens: Developer is invited to a planning meeting but has not yet accepted and then gets booked for a conflicting phone screen. Archive reasons should have long descriptions/reminder text/instructions in the app. For example, we "stole" Lever's "Wrong Motivations" archive reason but I'm sure that folks are not clear on what that means and when to use it. It would be great to have reminders/instructions in-app to help folks pick the best one.
RLL = Recruiters Love Lever
Lever is a very intuitive product, and takes the recruiting efforts of any organization to the next level. The interface is extremely user friendly, and helps streamline candidate experience. Their Customer Success team is amazing, and they are always willing to go above and beyond for their clients. I first came across Lever when I was leading recruiting efforts at a startup called Bluecore. I was all but settled on selecting Greenhouse as our ATS, not because I thought it was better than Lever, but simply because Greenhouse was the ATS that I heard the most buzz about. Before pulling the trigger, though, I decided it would be a good idea to see what else was out there, and at least take a look at another option or two. I reached out to my Recruiter network, and my buddy at Foursquare mentioned to me that they were using Lever, and that he really liked it. I set up a demo, and the rest is history. Lever knocked the demo out of the park, and I have had an amazing relationship with the company since. When I eventually left Bluecore to become the Director of Talent at Docurated, I made sure during the interview process that I would be able to bring Lever with me. The product is continuously improving, and I look forward to being a part of the ride.
I don't really have anything negative to say about Lever, as I am a big proponent of all of it's functionalities. If I had to pick something, I would suggest that Lever start working with more job posting sites to enhance it's capabilities on the frontend. Blasting out job postings to Indeed and other top job sites, besides for just Glassdoor and LinkedIn (I think you can only do this if you purchase job posting slots from these sites), would be awesome. Right now I am using Built In NYC in additional to Lever to ensure I get the most bang for my buck in regards to driving inbound candidate flow.
Comments: This is a pro and a con - When processing a candidate for a role, it's good to be able to have visibility of what stages they're at with other roles they've applied to. But then it becomes a bit annoying when trying to process them for one role, but having to either decline or progress them for any other roles they've applied for, even if they aren't your roles.
- I like the way Lever processes candidates (pipeline). It's straightforward to use. - Great visibility of candidate notes. - It's fast at updating across the system, good synchronisation. - I like the way the feedback works between Outlook/hiring managers email. - New interview feature to show if hiring managers have accepted their interview invitations. - We like that it integrates with DocuSign and Outlook, and the chrome extension for LinkedIn. - It's cloud-based so we can log in from anywhere. - Evan is awesome
- We can't use bullet points in Offer forms because they don't format correctly in the final contract. - Formatting of job description (can't do bullet points) - It's challenging for hiring managers to find the 'approve' button when offer approval emails come through (it's at the bottom of the email and then it's not clear when they open the candidate's profile. - Could have more use of colour coding. - Hiring managers keep their access to individual profiles after their jobs have closed (then managers complain about receiving too many notifications) - There should be multiple Offer forms (for each of our locations for e.g.) -
As a solo recruiter for a rapidly growing start-up, Lever has saved me so many headaches.
Honestly, it was the calendar booking for a while, but now its 100% Easy Book Links. In the few week's that I've had it, it has saved me so much time in booking both my first round screenings and I've been able to work with hiring managers on their recurring weekly schedules so candidates can book their own technical interviews as well. Outside of that, I've been diving into building a much more structured interview process and Levers Feedback Forms are robust enough that I can create super thorough forms tailored to each hiring manager.
I wish there was more functionality that made liaising with recruiting agencies easier. Very few agencies ever use the "custom job application" link that I send them and the resume email import functionality is very basic. Ideally, I'd like the capability to automatically tag their source. Possibly based off of the email address of who originally sent it to me. (IE - Agency sends me 3 resumes and CC's the email I use for Email importing. Lever see that "[email protected]" email handle and automatically knows that it should mark the source as Agency and tag it as "Recruiting Agency" or w/e) Honestly, that's my only gripe, and it's not even a bad one. It's super niche for smaller recruiting teams like mine who use a number of agencies to help ease my work load.
Lever is the most intuitive tool I have used....
Comments: This was an easy survey tool to use.
Lever is an intuitive tool. The flow of work is thoughtful. I was able to self-teach my way through the tool and my hiring managers are also fluent in the tool with minimal effort. Lever enables me to be a great business partner to my hiring managers and to support finance and our business. I have had a team of 8+ and made a career switch and am supporting talent solo - it really enables me to use my time well. The scheduling feature is quick and easy for large interview panels. The tool to open phone screens with blocks of times saves me hours in scheduling. It's a live tool - anything I add it updated automatically. Lever gives you the ability to have contagious transparency with your hiring manager and other team members. This tool has all the features I need. It's priced very well in the market. Lever integrates with my other top partners. The support I have received from Lever is also like no other. Kudos to you, Lever.
So far the only thing on my 'wish' list is when we have pre-qualifying questions that if someone answers 'no' to something we need to be a 'yes' that it would send an automatic email. My support team takes this feedback and looks to incorporate it into their future roll-outs for the tool. Which I love... my voice is heard as a customer.
Love using this ATS
Comments: Overall, I have always enjoyed using Lever and have appreciated the feature and integrations updates they have continued to make over the years which has definitely improved the ease of use.
I have been a champion for Lever since I began using it over 4 years ago. It's an ideal ATS for small recruiting teams and has helped streamline the recruiting process while being the source of record for candidates. The platform has great integrations with sourcing tools, hiring platforms, and new-hire tools like background checks and HRIS systems. Overall, I have really enjoyed my time using this platform.
The cost can be pretty high for the basic software so I'm some smaller companies or startups would not be able to afford this technology. I've always struggled with the reporting section. I find it highly confusing and I don't always feel the data is 100% correct. This can be hard as reporting on data in Recruiting is very important, and you want that data to be correct if sharing it with the leadership team or hiring managers.
Lever - an ok ATS with some flaws
Comments: Lever is a good tool for the candidate journey. It is easy to use and helps you move through the recruitment process quickly. However, from a reporting and reliability point of view, there are better systems out there.
Lever is a recruiting tool that is strongest on the candidate side. It makes it easy for candidates to apply for roles, and the internal interview system is decent too, making it pretty easy to collect feedback from hiring managers. It connects with email and calendars well, and there are integrations for other recruiting and HR tools.
If you are looking for a great candidate database or an awesome way to track your reports, Lever is not the tool for you. The platform has reliability issues and terrible reporting functionality that makes it hard to get any meaningful data out of the system at all.
6 months ago
Thanks for the review, Richard! In August 2022, Lever released a product update making Visual Insights the default in-app analytics interface. Check out this new reporting!
Great ATS, very efficient customer support, and simple/user friendly tool for recruiters & hiring managers
Comments: When we screened other ATS vendors, before making the choice to partner with Lever, we sensed that Lever was the best team & had the best product on the market. Now that we've been using Lever for more than 8 months, I am confident it was the best choice, and they've been exceeded our expectations so many times!
Unlike other ATS that are cluttered / not logical, Lever is simple and makes sense! We've been using it for 8 months now, and our recruiters & hiring teams love it. From an admin point of view, I also value the great quality of the customer success team, and the implementation teams. They provide almost real-time support, are very efficient, and always friendly! Finally, the product is constantly evolving, and takes into account our own improvement requests, which feels like we're really partnerring with Lever.
Almost no access to reporting for recruiters, only 'admin' roles can access reporting, which had lead us to open the role "admin" to more people than what we initially wanted to. But the build-in reports are really useful. There can be some data inconsistencies when it comes to reporting. Some data don't stock memory of changes, which is a challenge when we want to look deeper into more advanced historical reports.
I had implemented other ATS in the past and my experience with LEVER has been swift and interactive.
Comments: As the lead HR person of this implementation - I found the transition and the different features of LEVER to be useful, up-to-date, and the thoughtful implementation project details that was being presented to me.
User friendly as both a user (testing the product) and a administrator ( migrating candidates from another ATS with good instructions) Did not experience any "system crash" during the transition - reliable system. Automation features have worked smoothly to ensure positive applicant experience and HR experience. Reporting ( data collection ) is easy to gather and serves the needs for presentation to our internal customers.
In addition to Google Chrome would like to see LEVER be able to optimize its performance using other platforms to for applicants who do prefer to use other search engines. From a presentation/ branding standpoint, prefer to have the logo appears in the resume received/thank you for applying emails to candidates. When migrating active candidates from the other ATS to LEVER, have to first saved the resume of each candidate before transferring them in groups to [email protected] Would be nice to click & print resume versus downloading the document prior to printing it when needed Under interview tag, the initials appeared next to the candidate name, belong to the owner of each job and not necessarily the last user who scheduled the interview. Have to flip down to the activity /transactions below the resume of the candidate to find out who is the scheduler of the interview.
Lever - Some Great, Some Not So Great
Comments: We were looking for an ATS that had a positive candidate experience, was accessible across all mobile devices, and was easily customisable for our needs. For the most part, we have achieved those goals by migrating to Lever.
I love the easy way that you can customise your recruitment process, application, and communication templates. The candidate experience is really smooth and easy.
If a candidate has submitted multiple applications while an active candidate, all hiring managers that have jobs that the candidate has applied to can see all active applications. This is not good from a privacy perspective, and also manager maturity (or immaturity) means that this information can count against a candidate. It also does not have traditional ATS functionality like automatically transitioning a job from "advertising" to "closed / not accepting new candidates", bulk pdf or print options, and you cannot easily view job details when you're viewing candidates. We also had some issues with integrations that Lever said could happen - but ultimately could not happen.
A good DB but nothing more...Already obsolete..
Comments: As my sourcing style is using more and more data scraping and mass integration, this tool is clearly not matching with my needs. So really frustrating situation because my challenge is to contact as many candidates as possible in a very short time. ( and avoiding time consuming 1by1 data entry.....) @lever : I was in Sourcing Summit Amsterdam 2 weeks ago, please throw an eye on this event => 50% of the the conferences and topics were concerning data scraping....and believe me these thought are shared from my pairs...
Auto-reminder to follow a big pipeline of cdtes Automatised e-mailing campaign Collaborative ATS : each skateholders can participate and give his feedback, follow up the itv process
Have to face the support on a regular basis concerning data integration : format issues with excel Non-responsive ( between 1h and more than a week ... ?) The support is absolutely chaotic, each request is a nightmare, because each support agent has his own process, so I have to re-explained again and again...what the previous one did to be successful. Support agent used switching every request and nobody is following up properly his client... clearly non-qualitative approach.
Excellent Recruiting Tool
Comments: The customer service is helpful and knowledgable. They helped me set up the account in a way that complements our existing business processes and this flexibility was appreciated.
Lever is very effective and efficient as a recruiting tool. It has features such as the ability to schedule an email to send later. This is very helpful with workflow and sending declines to candidates where they don't receive them right away.
If Lever extended to being an HR Management tool with the capacity for performance reviews, etc we would have stayed with them but ultimately switched. Since we are part of a smaller organization, it wasn't feasible to have different tools for these functions. If you are looking for a tool that is strictly for recruiting, Lever is excellent.
I like Lever and look forward to proposed improvements
Comments: I like Lever in general, somewhat expensive, but good feature integration with email and calendars. Easy to use, though some functionality still suffers. Overall I'd say 3.5-4 stars out of 5. Especially considering I have never created an ATS and likely don't know what kind of effort is required to have some of these features corrected.
UI is nice, scheduling, manager/candidate/recruiter communication platform, customization of stages and email templates. Candidate categorization ...it's a great platform for less technical roles and if you have all the questions, feedback forms, and email templates in place it works well. The feedback reminders can be a good thing, but like any good thing, too much of a good thing can become a bad thing.
Adding feedback takes a few additional steps if not there, very manual process if the right feedback is not attached. Should be allowed to add feedback straight from that area, instead you have to click buttons or add a note.
A solid value prop with the potential of getting better
Comments: As a firm, we are trying to get Lever to the point where it can be used as a comprehensive HR platform, including Recruiting, Talent Management, Performance Management and L&D. With that in mind, we are trying to integrate other relevant tools with Lever which would help achieve this goal.
Lever has a well integrated Candidate Managment platform whereby I can communicate with candidates via email, schedule interviews, capture feedback from the team as well as from the candidate, track the interview stages, and close/ archive candidates. I also like the "Recommendations" feature that selects similar candidate profiles from the database.
Until recently, I was having difficulty with generating offers from Lever. The process was a bit clunky and very manual. We had it automated and now it is much easier and faster. Also, the Boolean search could be improved.