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About Lever

Grow your people pipeline, build authentic and long-lasting relationships, and source and hire the right people with LeverTRM.

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Pros:

It is extremely easy to use, and the customer support team is great.

Cons:

Sometimes I get a little stuck and won't be able to find a person, or permissions don't seem equal across the board.

Lever ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.3
Value for Money
4.4

Likelihood to recommend

8.6/10

Lever has an overall rating of 4.6 out 5 stars based on 629 user reviews on Capterra.

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Filter reviews (629)

Paige
Paige
Talent Systems Specialist in US
Verified LinkedIn User
Facilities Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

A Game-Changer for Hiring!

5.0 3 months ago

Comments: Using Lever has been transformative for our team. It's not just a tool, but a comprehensive solution that has revolutionized our hiring process. From the moment we started using it, we saw a significant improvement in our efficiency. The features are easy to use and cover all of our needs, even addressing needs we didn't know we had! While there's always room for improvement, Lever has truly exceeded our expectations and made a positive impact on our talent team's day-to-day operations.

Pros:

Lever has been a game-changer for us! It’s like a one-stop-shop for all our hiring needs. From job descriptions to candidate data, everything is just a click away. And the best part? It’s got features we didn’t even know we needed until we had them!

Cons:

Well, no system is perfect. If I had to pick, I’d say Lever could do a bit more when it comes to user access customization. It would be super helpful if we could create access profiles for different teams. But who knows, maybe that’s in the cards for a future update!

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Lever is a great efficiency ATS for small-mid sized companies

4.0 4 years ago

Comments: I realized improved efficiency from day 1 with a high volume of candidates scheduled on our books for the same amount of effort.

Pros:

Very user friendly and features are thought through from the tactical recruiting side. I love easy book links, automated offer letter templates that actually work well, strong email template capabilities with email delay features, integration with slack.

Cons:

Few glitches with offer letters / integration with background check and HRIS system. I had to figure out some rules myself that weren't documented. Their support team is very fast and friendly though. The built in support articles are also very comprehensive.

Jessica
Talent Lead in UK
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Super Smooth Lever Implementation

5.0 last month New

Pros:

[sensitive content hidden] provided THE BEST implementation experience. Migrating over to Lever came at a time when there was not a lot of time to devote to implementation projects, but he made the work feel managable, possible, and always a team effort. The layout of the implementation was always concise and clear, with all questions always answered with confidence and context. He was also always a joy to speak to and I always looked forward to the meetings. I couldn't recommend him enough.

Cons:

If I had to nit pick, it would be the inability to customize interview buckets for each role.

Alexander
Lever Admin and Lead Recruiter in US
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Clean Functionality, but Major Flaws

3.0 6 years ago

Pros:

Lever has made a great many clever, intelligent design choices. For example, color coding makes for a clean UI with clear calls to action, so that when a candidate needs to be scheduled for an interview, a big blue "schedule" button appears next to their name.

Cons:

Our company recently made a terrible discovery about some secret Lever functionality. It turns out that some our top executives have been somehow put on a secret "Suppressions List" which caused all of the messages being sent to them within Lever to be blocked. Many of these messages were time sensitive and mission critical. As a result of this "secret suppression", several top candidates bottlenecked at key points in the hiring process. After not receiving a response, many of them dropped out and extremely valuable talent was lost. So instead of accelerating our recruiting process, this suppression list functionality damaged our process. And the WORST part of all this is that Lever never once informed us about any of this. We discovered it ourselves. No one in our company was notified when our executives were added to this censor list No one in our company was ever informed that this could EVER happen No documentation or info was ever provided to us about this kind of "Suppressions List" functionality We still do not know how this Suppressions List is tracked or maintained This Suppressions List functionality is not covered in any of the Lever on boarding training with new clients This Suppressions List is not described anywhere in the Lever HELP documentation This Suppressions List is not accessible to our Lever Admins Why would any legitimate ATS company build such terrible gestapo like censorship into the bones of their product? We are still scratching our heads on this question, while we try to undo the damage that was caused

Alex
Talent Acquisition Manager in Canada
Computer Software, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Lever for the Win!

5.0 3 months ago

Comments: Overall switching to Lever has made our TA Team more efficient and we couldn't be happier!

Pros:

Lever is a fantastic ATS and very easy to use. We love use automations to automate some of our manual tasks, it's very easy to set up interviews with Lever's interface. The many integrations help speed up our onboarding process as well! Implementation was a breeze, [sensitive content hidden] was a great implementation manager and was working along side me the whole way.

Cons:

Lever has a feature to book phone screens which is convenient but doesn't let you add buffer time between calls. I'm hoping they add this feature in a recent update.

Ian
Talent Operations Manager in US
Internet, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Implementation was too easy!

5.0 3 months ago

Comments: Tom was our implementation specialist and he was awesome to work with, made every step of the way extremely easy and we wrapped this up very quick.

Pros:

I have been using Lever for years and I wanted my new company to start using it instead of Greenhouse. The functionality is easier to use and it makes the day to day flow effortlessly with our TA team.

Cons:

There are some features it is lacking that I hope they release very soon, it would make our lives a lot easier

Irma
Irma
Talent Acquisitions in US
Verified LinkedIn User
Museums & Institutions, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

The Lever Team has created an efficient & user friendly ATS!

5.0 2 months ago

Comments: Great customer service. Great support! We were lucky with our implementation specialist, Tom Marino!

Pros:

The ease of reviewing resumes, rating applicants, communication with applicants and internal team members, and the reminders on pending tasks.

Cons:

Scheduling panel interviews. It is somewhat of a challenge in the sense that holding time on panelist calendars before actually scheduling the interview and candidates can be streamlined a little bit further.

Louis
Louis
Head Of Talent Acquisition in France
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Good tool and great customer support

4.0 2 years ago

Pros:

Customer support while setting up the whole system across 10 entities was superb. [SENSITIVE CONTENT] was, despite the time difference, very reactive and helpful. On the product itself, it has been design to recruit and it does just so.

Cons:

Some things are missing like really customizable analytics and filtered export of opportunities. The product is still being developed but as of today it still needs extra development to meet all our needs.

Wendy
Director of Talent Acquisition in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Finally.... an ATS built for the active sourcing recruiter!

5.0 3 months ago

Comments: Amazing!
Friendly and knowledgeable support team. Great product. They really get it!

Pros:

I always said I would build the perfect ATS someday as every system seems to be lacking something. Then I found Lever - it's like they read my mind every step of the way! What do I like? Ease of use - built from the perspective of a recruiter Fantastic implementation support (Mary is AMAZING and she knows her stuff!!!) Excellent and prompt customer service/support

Cons:

Nothing When I have felt something was missing, I submitted to request and was either shown how to do it or was told it is currently being worked on. very progressive and growing system.

Whitney
Global Senior Technical Recruiter in US
Marketing & Advertising, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Lever for the Win

5.0 2 months ago New

Comments: Our implementation and onboarding experience with Lever was fantastic. [sensitive content hidden] listened to everything that we had to say, whether it was pushing for updates, frustrations with understanding, or excitement around how improved our new system was. He was always willing to help us out, go above and beyond supporting us through emails, and follow up with items he didn't have an answer to right away. [sensitive content hidden] made the experience!

Pros:

One of my favorite features is the job posting template. It is so easy to add the pieces that are part of each job posting and only have to worry about updating the details for the specific role.

Cons:

Requesting candidate availability is not something that we can do (yet?) and it does make it difficult to collect that data. We are making it work the best we can until that is hopefully added to the roadmap.

Aaron
Principal Talent Acquisition Consultant in Canada
Retail, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Game-changing ATS for either Agency or Corporate Recruitment

4.0 5 years ago

Comments: I've been using Lever for nearly 11 months at two different companies - initially as a super-user, and most recently had the pleasure of implementing it from scratch at the latest organization I'm consulting to. While the full version of the software mostly works while browsing using tablets, support has indicated that they only support Windows or Mac platforms. I have used most features at ease on iOS on an iPad Pro 10", and 12.9" - but certain key features fail, and responsiveness lags despite it being about 80% workable. The sales process was consistently professional and personable. At no point did I ever feel pressure from anyone in the sales organization to make a quick decision on the product as it suited their month or quarter end targets - which spoke to their interest in securing long-term clients. The thoroughness in the implementation process, train-the-trainer, and direct support in hiring manager training further assisted greatly in increasing user adoption. This wasn't just a one-off sale for them, but a long-term partnership - and am grateful to have been able to work with such a superb ATS software vendor from the selection process through post-implementation. I have and will continue to recommend them unreservedly in the future.

Pros:

Intuitive workflows whether an expert or notice on the system. User adoption is high due to terrific UI/UX. Responsive technical support. Implementation leads that really care about the success of the implementation. Feature development and road-mapping that is responsive to end-users.

Cons:

Lack of calendar synchronization and room availability support for enterprise users not fully on G-Suite or Office 365. Lack of SMS integration. Lack of consistent bug resolution follow-through. Lack of full support for non-desktop/laptop browsers, ie: Chrome on iOS on a 10" or 12.9" iPad Pro.

Sydney
Senior Director, Global Talent Acquisition in US
Biotechnology, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Easy to configure ATS that provides a great candidate, recruiter, and hiring manager experience

5.0 last year

Pros:

User interface is very intuitive and makes it easy to navigate. As a super admin, it's been very easy to configure/change/edit the settings in all facets. The global aspects of the company are very important from a data protection perspective along with the integration APIs. If you are a data person, you will love the visual insights as well. You can slice the data any way you need to and share automated reports on a cadence you define. The integration team was also incredible....they go above and beyond to figure out any roadblocks with integration and/or process specific needs that Lever doesn't readily support.

Cons:

We are very strict with our security settings related to email and can't enable the approval processes just yet which is disappointing. Not Lever's fault, just the nature of our business setup. It has many features, but it could use a few more visual indicators in the candidate pipeline stages when multiple people are adding notes or giving a "thumbs up or down" while reviewing to make it easier to see if action has been taken on a candidate. It would also be nice to have sorting capabilities in the pipeline stages as well.

David
CEO in US
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great candidate-centric ATS.

5.0 4 years ago

Comments: Overall we're really really happy with Lever. It's a huge improvement to our last ATS and will be critical in our next stage of growth. It's really a well-designed system.

Pros:

Our company operates similarily to a recruiting agency, which means we tend to hire for the same job on an ongoing basis, as opposed to hiring one or two candidates, then closing the job. Because of this, Lever helped us understand that we need a candidate-centric ATS, as opposed to a job centric ATS. This is a critical distinction when evaluating ATS, and is why we selected Lever over other systems. The best feature is the global pipeline view that you see when you first log in. It makes understanding the pipeline really easy. And you can filter it down by job, recruiter, etc. which is also really helpful. It's really the best UI / UX of any ATS pipeline that we've seen. We also really like the tagging and automation tools. Also the tight linkedin integration is nice. Oh, and two-way email sync with gmail is a critical feature for us that not all ATS have.

Cons:

The reporting can be a little hard to understand at times. It doesn't have a direct integration with indeed, zip recruiter, or other job boards, so job distribution isn't as good as our last system (workable). But we're making it work.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great ATS for the value and does it's job with reporting/sourcing and candidate management

5.0 11 months ago

Pros:

I think the ease of use is great with Lever, able to have hiring manager review / move candidates along while using the reporting aspect of it to showcase your work.Also the integration part is great as it can integrate with various platform like Hired.com, HireEZ, and of course GEM for sourcing.

Cons:

Not much except there's too much updates or info coming from Lever. I wish they could lower their noise with updates and notification.

Jake
Talent Acquisition Associate in US
Primary/Secondary Education, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Intuitive, Effective, Innovative.

4.0 6 years ago

Comments: Bottom line: In my opinion, Lever is the best ATS out there. Beats its competitors by at least a mile. Keep up the great work!

Pros:

- Scheduling interviews have never been easier for our Talent Team. Our conference rooms are linked to Lever so we can do everything without checking Google Calendar! - Easy to use interface. Every tab, page, and profile is very user-friendly, with the recruiter/hiring manager in mind. - Sending candidates a link to schedule their phone interview cuts down on the back and forth. - Communication between approvers, hiring managers and interviewing team is ridiculously easy that even my mom can use Lever. - Automatic job posting to external job boards. Super easy to use for niche job boards as well! - The referral system is super easy for folks who don't use Lever on a daily basis. - Customizable application per posting. SUPER easy. I love this feature. - Reports are very easy to pull and read. - Recruiters have control over who they involve in the hiring process. Before when we didn't have Lever, all hiring managers had access to every single job posting and its applicants in front of them. Now, we assign them to specific jobs they own. They can't see anything else. - Lever Extension on Chrome is insane, in a very good way. Extremely helpful when you're sourcing candidates on LinkedIn! - Andrew is great. Always there when we had questions and always willing to hop on a call with us. - Implementation phase was super quick and simple. The Lever team did whatever we asked and in turn, we did whatever they asked.

Cons:

- Requisition approval needs fine tuning. When we decide to hire internally for a requisition that has already been approved, we have to delete the current req and add another one indicating it was an internal hire in order for us to report on the number of internal hires. There's very little you can do with a req once it's been approved without getting the approvers involved again. - Offer approval is backward, in my opinion. The letter should be drafted first, then sent out to the approvers for their review. Right now, it's approval first, then offer letter draft. - Referrals are counted as "applicants" and not "leads." That's crazy to me. - Once a lead has applied through our careers website, we have to manually move them from the lead bucket to the applicant bucket. There's no automatic transfer. No notification, either.

Sara
Sara
Operations Associate in US
Verified LinkedIn User
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The most cost-effective for nonprofit organizations

5.0 2 years ago

Comments: In short, I really enjoy Lever and all that it has to offer. While it contain a plain applicant tracking system and the HR functions are basic---it does what it needs to, is cost-effective, and that's why it's ideal for small businesses.

Pros:

I love that Lever offers our nonprofit organization a whole lot of recruiting and tracking opportunities without breaking our operational budget. Specifically, I like that we can add and remove teammates with ease to track specific job postings and view where the applicants are within the process. The templates for individual job creation are a huge time saver as well since we never have to reinvent the wheel each time a new position opens up.

Cons:

Unfortunately, Lever can be a bit confusing for new folks. I dislike that you have to toggle between tabs in order to get the whole picture (number of applicants & resumes per job opening) and analyzing the talent pipeline with Lever's self-generated information can be unreliable when compared to self-reporting methods.

Kyle
People Data Analyst & Project Admin in US
Banking, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Awesome ATS!

5.0 10 months ago

Comments: In our search to implement a new applicant tracking system at our organization, we came across Lever and were so excited about the platform and what we could do with it. One of our biggest wish list items was a system that not only would help us integrate different recruiting and onboarding processes for a more streamlined applicant journey, but also one that looked great and was easy to use. Lever had it all and the feedback we have received on it since implementing has been great! Lever helps us feel empowered to make changes as needed in the platform easily without getting lost in admin menus and various settings configurations that are so hard to replicate. It’s simple yet sleek and is honestly refreshing coming from our previous ATS. On top of all this, they have a wonderful team from implementation to support should we need to reach out on something. We definitely recommend Lever and hope you like it as much as we do!

Pros:

Lever is an easy to use platform with a fresh look and feel from an admin and candidate perspective. Streamlined integrations with numerous other systems and a sync with our internal communication channels.

Cons:

At this time there is nothing that we dislike about the platform.

Mary
Mary
Talent Lead in US
Verified LinkedIn User
Cosmetics, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Lever Changed My Recruiting Game For The Better - There Is NO Reason Not To Make This Your Go-To ATS

5.0 5 years ago

Comments: Lever has helped build + nurture talent relationships far better than any tool or self-imposed regime. It also helps streamline hiring for teams that are new to interviewing and educate at the same time. I love its ability to track and project manage, especially in multiple ways (analytics, visual staging, etc) and identity strengths/pain points.

Pros:

Nurture campaigns, the emphasis on candidates vs job, reporting capabilities, and hyper customizable Feedback, Email, Interviews, + staging. Additionally, Customer Experience is beyond excellent. Any support you need, it's there, responsive, solution-oriented, and faster than you can blink.

Cons:

I don't. I love Lever. I will name my firstborn after this robust product.

Maria
Sales Executive in Jordan
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

ideal solution for searching the best talent & applying fair criteria to select the best candidates

5.0 last year

Comments: Lever provided us with an effective strategy for recruiting the best talent. The automation of Lever made it easy to job postings and receive applications, while the sorting and filtering capabilities eliminated the need to manually review resumes and applications. Additionally, Lever documented all interview and evaluation procedures transparently.

Pros:

Our organization has found Lever to be the perfect talent acquisition solution. Lever provides intelligent functionality and automation that simplifies its usage, allowing us to easily create, edit, and publish job postings and experiences across various social media platforms, notably LinkedIn. Lever's automation feature guarantees that no suitable candidate is overlooked by automatically sorting through applications. I especially appreciate that Lever allows us to manage all stages of recruitment, share feedback and ratings about candidates transparently, and automatically document all updates on the candidate's page.

Cons:

It's not too complicated, especially since the customization capabilities are excellent. I just hope that some restrictions are removed so we can add grades/marks during the quick review process for a large list of applicants.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Love using this ATS

5.0 6 years ago

Comments: Overall, I have always enjoyed using Lever and have appreciated the feature and integrations updates they have continued to make over the years which has definitely improved the ease of use.

Pros:

I have been a champion for Lever since I began using it over 4 years ago. It's an ideal ATS for small recruiting teams and has helped streamline the recruiting process while being the source of record for candidates. The platform has great integrations with sourcing tools, hiring platforms, and new-hire tools like background checks and HRIS systems. Overall, I have really enjoyed my time using this platform.

Cons:

The cost can be pretty high for the basic software so I'm some smaller companies or startups would not be able to afford this technology. I've always struggled with the reporting section. I find it highly confusing and I don't always feel the data is 100% correct. This can be hard as reporting on data in Recruiting is very important, and you want that data to be correct if sharing it with the leadership team or hiring managers.

Jiyoung
recruiter in South Korea
Research, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Very good to find and manage candidate and the stage

5.0 2 years ago

Comments: Generally, it's very good

Pros:

I really like that I can search the candidates very easily and change the stage.

Cons:

- We probably can improve more language support like resume titles or secondary application submission. - Can I see that the NPS has been sent to each managers and candidate? I would like to remind them to sumbit but as I don't know when they get exactly, I have less possibility to track.- Also I wish I could see the candidates by requisition as well(not just merely with postings). - I do hope that I can have some filter options in the requisition section like hiring managers, dates, titles etc. - How the requisition update date is defined? seems any interaction is regarded as update so I do not know how to track exactly.

Michela
Senior Talent Partner in UK
Information Technology & Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Lever is a great ATS - functional and great value for money

4.0 2 months ago

Comments: [sensitive content hidden] was an amazing implementation specialist and project manager, he made sure that everything was smooth and answered all of my questions. It's been a really positive and enjoyable experience.

Pros:

I like Lever's scheduling tool the most. I also like the home page interviews, approval requests and feedback dashboards.

Cons:

I wish that we could buffer time slots between calls and limit how many calls can be scheduled in the easy-book link per day.

Magali
TA Operations Manager in France
Computer Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Great ATS, very efficient customer support, and simple/user friendly tool for recruiters & hiring managers

5.0 6 years ago

Comments: When we screened other ATS vendors, before making the choice to partner with Lever, we sensed that Lever was the best team & had the best product on the market. Now that we've been using Lever for more than 8 months, I am confident it was the best choice, and they've been exceeded our expectations so many times!

Pros:

Unlike other ATS that are cluttered / not logical, Lever is simple and makes sense! We've been using it for 8 months now, and our recruiters & hiring teams love it. From an admin point of view, I also value the great quality of the customer success team, and the implementation teams. They provide almost real-time support, are very efficient, and always friendly! Finally, the product is constantly evolving, and takes into account our own improvement requests, which feels like we're really partnerring with Lever.

Cons:

Almost no access to reporting for recruiters, only 'admin' roles can access reporting, which had lead us to open the role "admin" to more people than what we initially wanted to. But the build-in reports are really useful. There can be some data inconsistencies when it comes to reporting. Some data don't stock memory of changes, which is a challenge when we want to look deeper into more advanced historical reports.

Aimee
Recruiting Coordinator in US
Financial Services Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

So Easy to Use!

5.0 2 months ago

Comments: Overall happy with Lever. Seems to be able to do everything we need it to.

Pros:

Lever is extremely easy to use. I like that you can see which opportunities the candidates are tied to in their candidate profiles. Moving candidates between stages is a breeze. I like the Chrome extension which has been quick and easy to add candidates to the system.

Cons:

It seems more geared towards US hires and not international which is a bummer. I also don't like the fact that Lever doesn't have an electronic signing option for candidates. If you want that you have to add Adobe Sign or DocuSign which is another expense. Lastly, it would be really great if there was an option to have the interviews tab show all of the upcoming interviews that the Recruiting Coordinator has scheduled. Not just their own upcoming interviews.

Djoly
HR Generalist/Recruiter in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

I had implemented other ATS in the past and my experience with LEVER has been swift and interactive.

4.0 7 years ago

Comments: As the lead HR person of this implementation - I found the transition and the different features of LEVER to be useful, up-to-date, and the thoughtful implementation project details that was being presented to me.

Pros:

User friendly as both a user (testing the product) and a administrator ( migrating candidates from another ATS with good instructions) Did not experience any "system crash" during the transition - reliable system. Automation features have worked smoothly to ensure positive applicant experience and HR experience. Reporting ( data collection ) is easy to gather and serves the needs for presentation to our internal customers.

Cons:

In addition to Google Chrome would like to see LEVER be able to optimize its performance using other platforms to for applicants who do prefer to use other search engines. From a presentation/ branding standpoint, prefer to have the logo appears in the resume received/thank you for applying emails to candidates. When migrating active candidates from the other ATS to LEVER, have to first saved the resume of each candidate before transferring them in groups to [email protected] Would be nice to click & print resume versus downloading the document prior to printing it when needed Under interview tag, the initials appeared next to the candidate name, belong to the owner of each job and not necessarily the last user who scheduled the interview. Have to flip down to the activity /transactions below the resume of the candidate to find out who is the scheduler of the interview.