---
description: Learn more about Fresha pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Fresha Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Medical Spa Software](/directory/30582/medical-spa/software) > [Fresha](/software/142138/shedul-com)

# Fresha

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> Fresha is the world’s \#1 booking software for salons, spas and wellness &#10;businesses, trusted by 450,000+ professionals across the globe.
> 
> Verdict: Rated **4.8/5** by 1445 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Fresha?

Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 1445 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fresha
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $14.95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Software that grows with your business. Don't wait\! Start your 7 day free trial today and enter 2026 with the industry's best software.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Attendance Tracking Software
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM Software
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Confirmations/Reminders
- Customer Database
- Customer Support Software
- Customizable Branding
- Customizable Forms
- Customizable Templates
- Debit/Credit Card Processing
- Electronic Payments
- Email Marketing Software
- Email Reminders
- Faculty/Staff Management
- Fitness Plan
- For Barbershops
- For Medical Spas
- For Salons and Spas
- For Yoga/Pilates Studios
- Gift Card Management
- HIPAA Compliant
- Inventory Management Software
- Marketing Automation Software
- Mobile Access
- Mobile App
- Multi-Location
- Online Booking
- Online Payments
- Payment Processing Software
- Payroll Management
- Point of Sale (POS)
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Rescheduling
- Self Service Portal
- Staff Management
- Third-Party Integrations
- Website Integration

... and 2 more features

## Integrations (1 total)

- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Medical Spa Software](https://www.capterra.ca/directory/30582/medical-spa/software)

## Related Categories

- [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software)
- [Pet Grooming Software](https://www.capterra.ca/directory/30845/pet-grooming/software)
- [Yoga Studio Management Software](https://www.capterra.ca/directory/30755/yoga-studio/software)
- [Nutritionist Software](https://www.capterra.ca/directory/31301/nutritionist/software)
- [Personal Trainer Software](https://www.capterra.ca/directory/30807/personal-trainer/software)

## Alternatives

1. [Vagaro](https://www.capterra.ca/software/153752/vagaro) — 4.7/5 (3630 reviews)
2. [Goldie](https://www.capterra.ca/software/1036086/goldie) — 4.8/5 (1136 reviews)
3. [Acuity Scheduling](https://www.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5744 reviews)
4. [Doctoralia for Specialists](https://www.capterra.ca/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews)
5. [GlossGenius](https://www.capterra.ca/software/174830/glossgenius) — 4.8/5 (348 reviews)

## Reviews

### "Very neat Salon booking system" — 4.0/5

> **Veornica** | *June 10, 2025* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: I liked how easy it is to view which employee has which service and when, as well as we like how easy it is to move services over/ to a different time if needed.
> 
> **Cons**: We found Fresha a bit complicated to set up, as well as we found clients were not fully understanding how to book and didnt end up submitting appointment request.
> 
> We liked Fresha enough, at first the credit card for a no show wasnt usable for us HOWEVER they did make a change and in the end we could use it. We ended up changing simply because we got new management that wanted to use what they knew how to .

-----

### "Excellent product" — 5.0/5

> **Sonia** | *December 1, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use for both practitioner and client.
> 
> **Cons**: Soap notes are not available to write/chart.

-----

### "salon schedule you can manage from fresha" — 5.0/5

> **Verified Reviewer** | *October 16, 2024* | Arts & Crafts | Recommendation rating: 9.0/10
> 
> **Pros**: Fresha is really easy to use and easy to manage the salon schedules for employers
> 
> **Cons**: Sometimes if you need to update the price it is hard to update it takes long time to update and when you invite the others sometimes it reject. and little over price for updating the service
> 
> it is really easy to use but little over price

-----

### "Where is customer service as a business beware" — 1.0/5

> **Catherine** | *January 31, 2026* | Cosmetics | Recommendation rating: 0.0/10
> 
> **Pros**: right now I can’t think of anything that is a con that they’ve provided me with fresh unfortunately has really left a bad taste of my mouth as a small business owner
> 
> **Cons**: They like to charge a lot of extra fees on top of what you pay monthly fees wherever they can. You can’t cancel your own client appointments without them charging you.
> 
> The worst customer experience I have ever experienced as a business &#10;&#10;First of all, we already pay $72 a month just for an online booking system with four users -the system only emails And texts our clients we have no additional services so how a company charges that to begin is insane &#10;&#10;I called them today because we got a $15 fee for a customer booking through the fresha market marketplace app which I understand. They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently their policy is we need to ask the client to go and cancel online??? &#10;&#10;As a business owner, how do we just tell our client to do with themselves? The client calls for a reason something has come up there’s an emergency whatever the reason is we shouldn’t have to resort to tell our clients to go and do it Their selves. I called customer service and asked for a refund. They would not do it,  they told me that was their policy. &#10;&#10;I will be cancelling my whole debit system and booking system with my salon with this company they like to charge everything that they absolutely can and there’s definitely just as good other companies out there for booking systems besides Fresha that does just the same. Please stay clear of this company. The customer service is lacking.

-----

### "Terrible customer service, lots of hidden fees." — 1.0/5

> **Kathryn** | *March 3, 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: User friendly, lots of features for booking services
> 
> **Cons**: Lots of hidden fees. Over charges, shady sale reps. Terrible customer service.
> 
> Horrible, do not use them. They over charge for everything. I was given a processing rate but then they ended up charging me 0.5% more than what was supposed to be. I ended up paying double if not triple what I was paying with my old processing machine. They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your clients cannot book appointment online anymore so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment. They are so greedy they like to charge for services that they didn't provide. Also had a staff no longer working and I was charged for her because she used to be a bookable staff. Overall, shady and greedy business.

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