QuickBooks Online Reviews

Best Internet based Business The board Programming

Comments: I love the ease and the benefits that I get from the program and I wouldn’t trade it to go back down to paper and pen to manage this company

Pros:

The way that it gives me every one of the advantages and elements of a standard business the board programming program while not paying or have the PC space to have the whole QuickBooks program I love the way that I can likewise sign on PCs since I just need an And There every one of my documents are upheld on it.

Cons:

I disdain the way that I'm at Peril to Have every one of my records deleted or split the difference.

Convenient and User-Friendly

Comments: Overall, my experience with QuickBooks Online has been very positive. It’s a powerful tool that balances ease of use with robust functionality. The accessibility and integrations have significantly improved my ability to manage finances efficiently. While there are occasional challenges in navigating the reporting features, they are outweighed by the benefits the software provides. Over time, as you get used to its layout and features, it becomes an indispensable tool for financial management.

Pros:

What I like most about QuickBooks Online is its ease of use, making it accessible even for those who aren’t accounting experts. The fact that I can access it from anywhere is incredibly convenient, especially when I need to manage finances on the go. The integrations with other tools and services are also a huge plus, streamlining many aspects of my business operations.

Cons:

The downside is that sometimes it can be tricky to find the right report or to filter out the exact information I need. However, this does tend to improve as you become more familiar with the software. It’s a minor learning curve, but one worth noting.

Alternatives Considered: FreshBooks

Reasons for Choosing QuickBooks Online: Having remote access was crucial for us and the user interface was much friendlier.

Switched From: Sage Accounting

Reasons for Switching to QuickBooks Online: Quickbooks seemed like a much bigger platform with more support and integrations.

Owner, bookkeeper

Comments: I used this program for two years before I got fed up with their lack of support and switched to another company.

Pros:

I liked the most that this was available on line

Cons:

Customer Service and ease of use. Intuit's customer service for this product is almost non existent. They insisted I short paid them on payroll taxes. Charged me a late Fee only to have the IRD refund 100 percent ad an overpayment. Yet intuit pocketed the extra fee which was well over $100.

Alternatives Considered: Quicken

Reasons for Choosing QuickBooks Online: Lack is customer support. The new company is always available.

Switched From: Quicken

Reasons for Switching to QuickBooks Online: It was on line and was suppose to have more features

QuickBooks - A Self-Emplyed IT Guys Perspective

Comments: Overall, it has been a huge help to my business, saving me hours each month of having to manually check for paid invoices, and when sending them stragith from the site once created. The receipt tracker is great and was the main reason I chos QuickBooks as I tried others the weren't as fast, or good at extracting information from receipts correctly.

Pros:

The Receipt Tracker is great. I can upload/email receipts/invoices to my account or take pictures of them on my phone, and QuickBooks will extract the information in them for me saving me hours of time each month tallying up my expenses. Being able to link my accoun to my Bank Account is great as it helps when marking invoices as paid. I don't have to manually check my bank account t osee if each invoice was paid saving hours each month. The reporting features are great for quick looks at how your business is running over the month/months.

Cons:

The site is slow responding to clicks and loading. It does not allow you to use your own domain when sending invoices, which can cause issues as they can be blocked as spam on some clients filters. Some things can only be done on the website or the app, and not both.

Alternatives Considered: Dext Prepare and Zoho Expense

Reasons for Switching to QuickBooks Online: It was a great price. It had more of the features I needed than others. It was easier to use than others.

User friendly Quickbooks for Small Business

Comments: What really sets QuickBooks Online apart, is its array of video tutorials. Whenever I've hit a snag or needed a little extra guidance, the video tutorials have been a lifesaver. They're easy to follow, breaking down complex tasks into simple, step-by-step instructions. This feature has significantly reduced my troubleshooting time and helped me become more confident in using the software.

Pros:

I absolutely love Quickbooks for its user-friendly interface and extensive resources that make managing finances quick and easy along with a fantastic array of video tutorials

Cons:

I believe Quickbooks should create a few standard chart of account with sub categories to help new inexperience users get started in managing their accounts with ease.

QuickBooks Online I'd have it no other way!

Comments: I moved from running a rental business on a Desktop version to running Healthcare company on the Online version and its just so much easier and less time consuming - reports are easier to run and you can manipulate the data you need for what your business is for.

Pros:

With QBO you have the ability to have all of our data saved without the worry of losing everything from a crashed computer. Also, it's so much easier to log in and get all your Realtime reporting. Features are easier than the desktop version.

Cons:

Right now, I don't feel there is anything that needs improvement - possibly the ability for more different types of reports but even then, it could be there and I just have not found it yet.

QuickBooks Online does what it does well

Comments: QuickBooks Online helps us simplify our bank statements.KEEP IT UP!!

Pros:

I like that with QBO I can do invoices which helps to keep track of our records plus I adore it's features which allows us to import our banks activities and apply rules to properly code the transactions.

Cons:

Honestly I can't think of any cons,QBO does all that I yarn for KUDOS!!

Quickbooks does almost all

Comments: I would say its very positive, i use other soft ware that compete but not close enough to move away

Pros:

i like how easy it is to submit invoices, estimates and get paid. I do wish i can schedule jobs with it.

Cons:

I cannot schulde jobs, also it would be cool to see pictures of the products with the items in the estimate

Alternatives Considered: Jobber

Reasons for Switching to QuickBooks Online: I used it prior to considering jobber so did not change

One Line Accounts

Comments: My over all experience is very good because I am the working on it many years from more than twenty years of using quick book.

Pros:

its easy to use and easy to access from anywhere in the world with professional team available and users' friendly system for accountant.

Cons:

Online Quick book is only net requirement is needed

Honest Review

Comments: Overall QuickBooks Online is a great product with alot of helpful features.

Pros:

What I like most about QuickBooks Online is that I was able to get everything anytime on any device I was using at the time. I liked how many features that you could add for your setup.

Cons:

The cost is what I like least about QuickBooks Online. As well as each additional feature was additional fees. It was also very confusing to start using.

Alternatives Considered: Contractor+

Reasons for Switching to QuickBooks Online: Seemed to be more able to integrate with other products and so widely used

Too many problems with the Software and poor support

Comments: First, when I moved my business from Quickbooks desktop to Quickbooks Online, it cost me thousands of dollars in accounting fees to fix all the errors that QBO introduced. The transition was a nightmare, and took months to sort out. Inuit was ZERO help during this time. Since then QBO has gotten worse, not better. There are constant sync issues with bank accounts and credit cards, and QBO staff always recommend that you call your bank or credit card company. But these are QBO issues, and can only be resolved by QBO engineers, sometimes with the help of the bank or card company in question. It's ridiculous to ask a consumer to get involved in those kinds of issues, and a complete waste of time. I have had numerous times where a credit card purchase showed as being processed, but only months later we found it didn't and lost the money - thousands of dollars in total. QBO and Intuit Merchant services take no responsibility. Recently QBO forced Paypal as a payment option, and users cannot turn it off. But payments come in with no name associated with the payment. QBO insists this is a paypal problem, but it is not. A client receives an invoice online, pays it online, and then Quickbooks cannot match the payment to a name, but won't let you turn off paypal as an option. If clients pay an invoice just using your email, using paypal without QBO, then payments match. Clearly QBO has a big problem here.

Pros:

It is convenient when it works. You can theoretically sync your bank accounts, credit cards and client payments, saving time in accounting and eliminating a lot of data entry

Cons:

Merchant Services is expensive and unresponsive. The software has many bugs, and often won't sync with accounts for days or more. Tech support is hit and miss, and often I will resolve an issue before they can. In line ads are extremely annoying, and QBO treats its customers as a product, rather than a customer. There is no service level agreement and Intuit takes zero responsibility if they lose your data. They no longer have a phone number you can call. You have to wait for a callback, and many times they don't call back.

Alternatives Considered: Xero

Reasons for Choosing QuickBooks Online: We switched from Quickbooks desktop to Quickbooks Online so our accounting would not be tied to one computer.

Switched From: QuickBooks Desktop

Reasons for Switching to QuickBooks Online: I chose what I knew. I didn't understand at the time however that Quickbooks Desktop and Quickbooks Online are like two completely different companies. They don't talk to each other, and QBO is an inferior product in many ways. These two things are not the same.

Perfect for small business

Comments: Quickbooks is great because I don't have a pile of receipts to type in. I can upload my transactions directly from my bank and code them as they are uploaded. I use it for tracking income and expenses, sending invoices and running reports. I love the payroll function which saves me money because I don't have to pay the accountant to file my tax documents.

Pros:

I like being able to use the online service where I can log in anywhere I have internet access. This gives me the option to work remotely.

Cons:

The banking function is good, but it takes several days to sync up to my online banking balance (doesn't show charges until they are posting, and doesnt download pending ones)

Alternatives Considered: Gusto

Reasons for Choosing QuickBooks Online: My accountant suggested I use Quickbooks because they have capability to file state and federal forms.

Switched From: Xero

Reasons for Switching to QuickBooks Online: It was a great all in one product at a price that fit my budget

Easy To Use Accounting Software For Small Business Owners

Comments: My overall experience with Quickbooks Online has been positive. While there are some things that can be improved, it has served its purpose for me for the past few years. The price is fairly comparable to other online software. The only other one I have had experience with is Freshbooks but I switched to Quickbooks Online because of a promotion that gave me a much cheaper option.

Pros:

QuickBooks Online is a great accounting software for busy entrepreneurs who are looking for a centralized way to keep all their billing/invoicing/expense tracking/payment processing in one place. I find it quite easy to use. It allows me to forego the expense of a physical accountant and grants me the convenience of creating and sending invoices online, accepting payment, managing invoice history and tracking expenses. Instead of having to purchase software and being relegated to one laptop, you can access this software anywhere. In addition, if you have contractors/employees, depending on your plan, you can process your payroll directly from the software which is an added bonus.

Cons:

I like most of the features associated with Quickbooks Online, however, as a designer myself I think there could be a greater variety in the invoice template selection. It is very easy to brand their current templates, but as someone who values brand aesthetic highly, I would love to be able to cater the visual of the invoice to be more aligned with my brand aesthetic.

Essential Do-It-All Software

Comments: I honestly couldn’t be happier. Never thought I could come to enjoy keeping the books, but with QBO, I do. And the more I learn, the more I like. We’re all volunteers, with no professional accounting skills, at the non-profit I help administer. So QBO is a very cost-effective, efficient way for us to generate everything we need, while allowing for growth. I haven’t even begun to use the software to its full potential. Very satisfied here!

Pros:

We use QBO to run our small, all volunteer non-profit. So the things that matter the most to me are the ease of use with little to no training, being able to sync bank feeds to speed up the process, generating easy to read and understand reports, online access so we can keep the books anytime, from anywhere…the list is endless. I’ve also been thrilled with the extensive help library, the how-to videos, and the awesome customer support. I have no accounting or bookkeeping training and yet, thanks to QBO, I’m able to do everything we need to have accurate P & L reports, Balance Sheets and file our 990, as well as see which programs are costing and generating the most. I’m really grateful QBO exists.

Cons:

My main issue so far has been the trouble linking little known online savings account to our bank feed. And that the platform is a bit glitchy when I access on my tablet. But Customer Support has told me they’re working on both those issues, so not a big deal.

Makes my job a ton easier

Comments: I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had a single issue other than the invoicing problem. I did spend more than enough time with their customer service which was a pain in the butt but the rep was really friendly and helped me get it sorted out. If I could recommend Quickbooks to a new or seasoned business owner, I definitely will! It looks expensive and hard to learn but honestly, it's much easier to navigate than it looks!

Pros:

I was hesitant at first since I didn't want to go the everything electronic route. My wife was doing all of the tax stuff so I just gave her the okay and made the purchase. I now do everything minus invoicing through Quickbooks. Everything is streamlined for me and I realized how much time I was truly losing by doing everything through Excel and calculating by hand. My wow moment was watching my time being cut in half literally by just snapping a photo of a receipt after connecting my bank account then adding details on the purchase... that's it!

Cons:

Now... the invoicing part I'm just not fond of. There was an error with a payment and Quickbooks kept kicking back a payment a client had made. I ended up just going through Paypal Business and setting up my invoices through there and attached my Paypal account to Quickbooks to make things easier on myself. If invoicing was different, I would be 100% with Quickbooks.

Alternatives Considered: Reach Accountant

Reasons for Choosing QuickBooks Online: Streamlining and time

Switched From: Microsoft Excel

Reasons for Switching to QuickBooks Online: It just made more sense to use Quickbooks. There's really no middle man and the cost to me is far less than it would be had I paid someone to do what Quickbooks does.

Great within limits

Comments: The support team provided me assurances that the issue would be resolved but never was. I eventually had lower subcontractors after a few months so I stopped bothering.

Pros:

Intuitive and Powerful accounting tool. Also like the fact that our annual accounts generation is now extremely low cost, as we are able to outsource to UK qualified accountants who may be based abroad.

Cons:

You can outgrow it quickly. When we had 45+ subcontractors filling their timesheets on QB, the consolidated invoice generation at the end of month started getting problematic. Apparently there is a 1000 record limit to how many daily time records can be included into an invoice. Their support couldn’t help. I self diagnosed the issue

Alternatives Considered: Xero

Reasons for Switching to QuickBooks Online: Time tracking for subcontractors was included.

I LOVED THE OLDER VERSION. New version, not so much. So we switched.

Pros:

Biggest Pro: This is built for robust accounting. The older version of Quickbooks online for Mac included an app. That app was key because the browser version often took a long time to load. I could get in, out , and be done in minutes. There was even a time tracking technology that was integrated at the time that was included in the package for free. It was great... and then it all changed.

Cons:

I don't love the new browser only experience. It wasn't as seamless as the app. The time tracking is now $$$.

Great product for in-house or outsourced bookkeeping

Comments: I use the software every day for hundreds of clients across the country. Intuit is constantly working to improve the app and they are definitely the best company partner I have had.

Pros:

Fast, Secure, Easy to use software with a lot of features.

Cons:

It would be great to set default views of columns / headings on the basic GL report, or Profit & Loss - example to show debit and credit columns separately by default.

Alternatives Considered: Sage 50cloud Accounting and Xero

Reasons for Choosing QuickBooks Online: Technological advantage with QuickBooks' ability to integrate other cloud-based applications. No more worry about computer damages, upgrades, hard drives, etc.

Switched From: QuickBooks Desktop

Reasons for Switching to QuickBooks Online: Ease of use for both client and bookkeeper

The top-rated accounting program for SMBs!

Comments: Since I'm also an accountant and bookkeeper for a few other small firms, I use it for their payroll and financial records as well. Regularly, I utilize the whole software for my company's payroll, time tracking, and accounting needs. To streamline accounting, I recommend that all of my customers switch to QuickBooks.

Pros:

All of our financial records, including bookkeeping, accounting, payroll, and budgeting, are maintained in QuickBooks Online. The program's principal user is me, but I've also sent copies to the company's grant writer, accountant, treasurer, and auditor.

Cons:

Cleaning up the books is a fantastic idea in theory, but the execution fell well short of expectations. It would have been better if they had questioned my role in the organization more thoroughly before making the changes.

Efficient and User-Friendly: A Game-Changer for My Business - Quickbooks Online Review

Comments: My overall experience with Quickbooks Online has been extremely positive. It has streamlined my financial management processes, allowing me to stay organized and gain better insights into my business's financial health. The platform's integration capabilities with other business tools, such as banking institutions and payment processors, have made my workflow more seamless. The ability to generate professional invoices, track expenses, and run detailed reports has been invaluable in making informed decisions for my business.

Pros:

Quickbooks Online has revolutionized the way I manage my business finances. One of its standout features is the ease of use. The intuitive interface makes it simple to navigate through various financial tasks, even for someone like me who isn't a finance expert. The platform's user-friendly design ensures that I can quickly access and update my financial data without any hassle. It saves me valuable time and allows me to focus more on growing my business.

Cons:

While Quickbooks Online offers a range of powerful features, the pricing structure can be a drawback. The subscription fees can add up, especially for small businesses or startups operating on a tight budget. Additionally, some advanced features are only available in the higher-tier plans, which may limit the functionality for those on lower-tier plans. It would be great if there were more affordable options or a flexible pricing model to cater to businesses of all sizes.

QuickBooks is a great remote accounting solution

Comments: QuickBooks Online has been crucial in our company's expansion because it allows for several individuals to view the data at once. When we were still using the desktop client, we had to be extra vigilant about who was making changes and at what times. The following day, you can find that everything you've done has been completely overwritten. We've got that sorted up now thanks to QB Online.

Pros:

It's great that we can sign in from any of our devices, wherever in the world. The ability to collaborate in the software at the same time without accidentally erasing one another's changes has been crucial to our development.

Cons:

The only drawback, in my opinion, is that it is available exclusively online. If you don't have internet access, or if your connection is unreliable, you might as well be out of luck. At times, the system appears to be slow, but this isn't a problem we can't solve.

Accounting at your fingertips anywere

Comments: My experience with Quickbooks online has been mostly positive. I find the best thing is that I can just pull up the software on the web, or in the app on my phone and take care of business while I am out on the road doing service calls.

Pros:

I like that I can access my information while I am out on the road. It's also a bonus that it integrates with my ticking software so that I can just export the information from that and it syncs right into Quickbooks online. I also depend on the ability to input and scan expense receipts so that I don't have to do it when I get home.

Cons:

The price is a little hard to swallow when coming from the desktop version of Quickbooks for so many years. Also there are some features that is in the Desktop version that hasn't been implemented yet.

Alternatives Considered: FreshBooks and Xero

Reasons for Choosing QuickBooks Online: I made the switch to Quickbooks online to help with not having to come back to the office after a long day and still have to input stuff into the desktop software. Now I can just go home with peace that the information is already there.

Reasons for Switching to QuickBooks Online: I chose Quickbooks Online over the alternatives because it was supported by my other software as well as I was familiar with Quickbooks desktop already.

Great accounting software for small & large businesses

Comments: I use QBO for my own tax practice bookkeeping as well as for my clients. I use it daily to keep up with my firm and my clients. We all use the bank feed to facilitate automatic entry of as much data as possible.

Pros:

QBO allows users to easily enter their financial transactions. It even has the capability to enter most transactions for the user from the bank feed. You can let QBO import your bank activity and use rules that you set up to code the transactions appropriately. It makes reconciling your bank statement a complete breeze!

Cons:

There are some issues with payroll that can only be corrected by calling in to Customer Support. I find this annoying when I personally know and understand how the correction needs to be made. I do, however, understand that not everyone understands the ramifications of making corrections.

Lesser of two evils

Pros:

I am not an accounting professional but with a basic understanding of accounting principal, I have been able to use this software to organize my company for the last 10 years. I have made the switch in 2014 to the online version of it. It lets me to use the software anywhere including mobile device and I have been very happy with all the updates Intuit has been making last 3-4 years.

Cons:

Everything about customer service. As a long time user, I know the infamous reputation of Intuit at every level. This is one of the SO MANY experiences I had: I had one issue that persisted since 2014. It was a simple issue, but it also caused me some great inconvenience. So I had been contacting them every now and then and the issue was not resolved until recently in 2018. It turned out to be it was as simple as clearing cache. However, every time I called, I had to explain the situation as if it's never been recorded, follow their instruction to do the troubleshooting, then they were puzzled how that happened, and then say that 'someone' will follow up. And THAT NEVER HAPPENED. I got so fed up and had to be on the phone more than 4 hours to a point that the issue was escalated to the presidents' office. I was told that there was a glitch in the system that I had to move to a new account. As they moved my data to a new account, I found out that it won't move credit card or social security info. As I was preparing for the final move, I realized that they have been charging me double. I requested to refund or extend the membership, but they did it again - made me wait for 1-2 hours, told me that I'll speak to a floor manager, then just transfer to another dpt- ALL THE TACTICS TO DISCOURAGE TO find the solution for the issue. Finally, they 'concluded' not to extend the membership with an excused made up they cannot provide in written permission. NEVER HAD SUCH BAD EXPERIENCE.

Quickbooks and Intuit are no longer the company they used to be. BEWARE.

Comments: Sad to see a company stop caring about their customers and look at how they can charge the customer more at every turn. Loyal customers like myself have helped support this company during its growth and we have stuck by Quickbooks during its growth and its challenges but now they are too big and they do not care about customers. We have to make a stand and support another company in hopes they will be better.

Cons:

I have been using Quickbooks for over 10 years. I pay for a yearly subscription to update my software to the newest version, payroll software and pro-adviser support which Quickbooks themselves sold to me. Now when I have a problem, they tell me my files are corrupted. Also, they say I corrupted the files and it was not their system even though the files are on a secure server only running Quickbooks. Instead of fixing the problem their technical team wants to point fingers and is trying to charge me for more support. They do not care about the customer. They only want your money, and in today's world there are too many other options with companies who care about their bottom line AND THEIR CUSTOMERS. Also, I failed to mention their system did not update for the last few years since 2014 to the newer versions as it was supposed to and they tell me that is my fault as well but they gladly charged me every year for the new versions. I am a loyal quickbooks customer who uses both their online version and their desktop versions for over 20+ companies. This year I am transitioning every single company out of Quickbooks to a company that actually stands behind their product rather than points fingers and is always trying to get more money even after I purchased additional support which they advised me to buy.