About iAuditor

SafetyCulture (iAuditor) is a mobile-first application that digitizes processes and streamlines your operations to get better everyday.

Learn more about iAuditor

Pros:

It is easy to use and very customizable. The reports that are generated are great for field guys and management alike.

Cons:

There are a few little bugs that show negative values on answers and findings.

iAuditor ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.8/10

iAuditor has an overall rating of 4.6 out 5 stars based on 189 user reviews on Capterra.

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Filter reviews (189)

Caroline
Caroline
WHS Advisor in Australia
Verified LinkedIn User
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

iAuditor Review

5.0 4 years ago

Comments: Awesome Awesome Awesome

Pros:

This system is amazing. So easy to create and customize audits and checklists and get exactly what you want. And the analytics all you to see your results without having to do it yourself via spreadsheets. Great system!!! and customer service is second to none.

Cons:

I struggle to find anything wrong, except for my personal dislike of the new report format, but i have the option to use the classic one so i can't really complain there either!

John
Owner/Inspector in US
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

An Audit/Inspection Tool With Brains

5.0 4 years ago

Comments: The iAuditor customer service is exceptional. They were very responsive to my questions, when I was a newbie. That alone, was pretty impressive. But where they really came through was when they recently updated their template editor. As mentioned above, I have become an iAuditor power user and I was told at the time of that editor update that my motorhome template was one of the largest templates in their system. When they updated the editor, they have not allowed enough storage space in the editor for such a large template. I should mention that I could still open and edit a new inspection, on either the Mac or iPhone. I just couldn't open the template, to make changes. I told them which template it was and within a very short time they got back to me and told me that it was in the memory allocation and they were working to resolve it. Within less than 24 hours from the time the issue was reported, they had resolved the problem - this in the middle of a major roll-out of a new tool. Wow! That's when I was really impressed. This is customer service that compares favorably with AppleCare. The product just works. But when it doesn't, like during that editor roll-out, they get it working in short order. Best of all, iAuditor works flawlessly on iPhone. I have tried other tools that were less than reliable on iPhone. In particular, HomeGauge crashes, on average, three times during every inspection and always with a loss of the most recent data (1 to 15 minutes).

Pros:

LOGIC: Most audit/inspection software functions simply as a (dumb) check list. By that, I mean that there is no associated logic. iAuditor give you "IF" statements. I inspect motorhomes and there are dozens of options in such vehicles. With other software, I am asked questions about every option, even when that option does not exist. With iAuditor, my template asks if the coach has propane. If the answer is "no", then about 40 questions are not asked. This capability speeds up my inspections tremendously. The template editor is easy to use. But it does take a little experimenting and getting used to. After that, tailoring a template to your specific needs is easy. To give you an idea of what I mean, my motorhome inspection template is about 7,000 items long (OK, I'm an iAuditor power user. But the point is that's possible.). A large part of that 7,000 items is logic. But the bulk of it is my own statements about each potential issue that might be encountered. There are only around 300 to 330 inspections items on a motorhome, but more than 2,000 possible issues to be found within those 300+ inspection items. So my iAuditor template includes every statement that has ever appeared in any of my inspections, going back years. Which specific statements show up is determined by which buttons or boxes are clicked. 98% of my report is done, when I leave and lock the door. That's a major time saver and it all comes down to one word - "LOGIC". It also works flawlessly on iPhone!

Cons:

There are only two things that I wish iAuditor had: 1) An "AND" statement. They have what amounts to an "OR" statement. But they are missing an "AND" statement and I would personally find that to be very useful. Their options are "IS", "IS NOT", "IS SELECTED", "IS NOT SELECTED", "IS ONE OF", and "IS NOT ONE OF". They could use two more options, which would be, "IS ALL OF", and "IS NOT ALL OF". 2) "PERSISTENT VARIABLES". Currently, variables only apply to the most recent question. For example, if the coach is all electric, it means that many questions my inspection template don't have to be asked. It would be really nice to be able to have at least a few persistent variables, that would be available throughout the template. That way, if I were to determine, early in the inspection, that the coach is all electric, the template could include various "IF" statements in various places later in the template, that would bypass all questions about a propane stove, propane oven, propane furnace, and propane refrigerator. In fact, the lack of persistent variables is one of the primary reasons why my motorhome template is more than 7,000 items long. With persistent variables, that number should be able to easily be cut in half or better. But these are wishes for something that no other audit/inspection software has, either. In other words, they would make the best, even better.

Alternatives Considered: Spectacular

Reasons for Choosing iAuditor: HomeGauge crashes regularly on iPhone. iAuditor doesn't crash on iPhone. Big, BIG, *BIG* factor. HomeGauge has NO LOGIC, meaning every question must be answered in some way, even if that answer is "IGNORE". iAuditor employs "IF" statements. It's rudimentary logic. But it's logic, so a template can be designed to bypass questions that do not apply, based on the answer to previous questions. In other cases, an iAuditor template can take the user down a completely different set of questions, based on previous answers. For example, the question "Is there propane on the coach?" leads two directions. If the answer is "Yes", then the template asks questions specific to propane stoves and other appliances. If the answer is "No", the template asks questions specific to halogen or induction stoves and other electric appliances. The end result is that there are many questions that I don't have to answer, during the inspection, because the template LOGIC allowed those questions to be skipped. This is a major time-saver.

Switched From: HomeGauge

Reasons for Switching to iAuditor: LOGIC. See the section on logic, regarding HomeGauge. With exception of HomeGauge crashing on iPhone, the same issues apply to Spectacular. I don't recall for certain, right now. But I think the iAuditor price was better, too. But that was not a major decision point.

Christian
News Editor/Journalist in Denmark
Newspapers, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Comprehensive and Versatile Audit Software

5.0 2 months ago

Comments: Overall, I have had a great experience with iAuditor. It is comprehensive and versatile audit software, with a great user interface and excellent reporting capabilities. The only downside is that it can be costly and the learning curve can be a bit steep.

Pros:

iAuditor is an incredibly comprehensive and versatile audit software. It offers a variety of customizable options for creating audit checklists, and its user-friendly interface makes it easy to quickly configure and complete audits. The reporting features are excellent, providing detailed insights into each audit.

Cons:

The price of iAuditor can be a bit expensive for some users, and the learning curve for the software can be a bit steep for those who are not familiar with audit software.

Emma
Works Support Officer in Australia
Utilities, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Mixed feelings

3.0 3 years ago

Pros:

Once forms at set up, using the app is wonderful. Less paper and instant reports done straight away

Cons:

Every time I log onto web version all files that have been archived reappear in the inspections tab. When support was contacted it revealed that issues were from a user unarchiving files which were done out of business hours. Clearly, something iAuditors end as no one had access after hours. But yet as no other issue like this has been reported by other customers support didn't really help me at all. With over 1000 forms done weekly archiving was the reason why we choose this product as we could review as needed. As soon as long term contract was put in place these issues all of a sudden come into play. I feel it cant handle several forms being used daily.

Paul
Operations Manager South in UK
Building Materials, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Quality Product

5.0 2 years ago

Comments: It allows us to carry out Audits while we are moving around site and is a superb tool to work with, totally flexible and adaptable to our business

Pros:

Allowing you to assign actions to another user, including details and time scales. Email notifications

Cons:

Actually there wasn`t anything that I disliked, I think it is one of the best work tool software programs that I have ever used.

Alternatives Considered: EHS Management Software

Reasons for Switching to iAuditor: It offered the most flexible options for our business

SafetyCulture Response

2 years ago

Hi Paul. Thanks for the review and feedback. Really happy to see you are using and assigning Actions.

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Pretty good but lacking in key areas.

4.0 9 months ago

Comments: Support staff is good, but cannot always solve the issue.

Pros:

It's pretty easy to create a template and customize for your individual needs.

Cons:

Back office the software is clunky and not very intuitive. Sync and uploads are minor league and frustrating.

Erik
General Manager in New Zealand
Facilities Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Highly recommend this software

5.0 3 years ago

Comments: Since I started using iAuditor, I have never looked back. The customer service is astonishing, the software is outstanding and the app itself is easy to use for anyone from Senior Management through to the ground staff.

Pros:

The iAuditor Software is by far the most comprehensive all-in-one compliance system I have used thus far. The ease of use, thousands of templates and real time uploading is outstanding.

Cons:

The only minor downside is that it takes a fair bit of effort to download your created templates to a PDF version.

Alternatives Considered: simPRO

Reasons for Switching to iAuditor: iAuditor provides all the services we initially required from the above systems, and combine it into an all-in-one, easy to use system.

Julian
QHSE Manager in Saudi Arabia
Food Production, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

I loved using iAuditor

5.0 2 years ago

Comments: I loved it

Pros:

Easy use and instant support available. Both web based and mobile platform available. Me and my team enjoyed it.

Cons:

Multi document management not available

SafetyCulture Response

2 years ago

Thanks for the review Julian. Love hearing you are using the web and mobile platforms.

Daniel
HSSE(Q) Advisor in UK
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

IAuditor

4.0 2 months ago New

Comments: Very positive and highly recommend to anyone and any organisation, small or large

Pros:

The easy to use system, flexibility in building your own reports and audits, linking in schedules and assigning actions to people

Cons:

Not found anything that's a negative with this software, easy to use and when I needed customer services they were helpful and knowledgable

Prerana
Analyst in India
Banking, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Good service

5.0 4 weeks ago New

Pros:

It is easy to use

Cons:

May be user friendly and easy usage and bariety of optione can be provided

John
HSE Expert & Coach in Switzerland
Chemicals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Review iAuditor

4.0 2 years ago

Comments: User friendly, easy to teach and not time consuming. Easily to generate reports.

Pros:

The item is exceptionally simple to utilize and gives an extremely decent, proficient looking report. I've been utilizing it for around 2-3 years effectively and trying to implement on a larger scale. The API is genuinely finished and takes into consideration simple reconciliation with my different applications - making this an important part of my item suite.

Cons:

The gathering likes to add new provisions to the product - which is extraordinary! Nonetheless, this appears to reliably be to the detriment of standard elements/bugs being fixed. A portion of their "upgrades" can be seen as a total misuse of advancement time. All things considered, simultaneously you can't open report joins as they break, and there are synchronization issues when utilizing the application disconnected that take a sideline because of "absence of assets." Now, this is only my discernment, however it appears as though assets are not being designated where they should ensure that the main item is unshakable prior to adding highlights that have little worth.

SafetyCulture Response

last year

Hey John. Thanks for the feedback and review. Love hearing you are making use of the API.

Mike
Metering Quality Specialist in New Zealand
Utilities, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Quality Templates and Customization At Your Fingertips

5.0 2 years ago

Comments: Getting auditors from different companies to use the same application has made it very easy to roll out and train so that when it comes to comparing results, the old addage 'apples for apples' is true because you are comparing like for like.
The level at which compliance is met is and can be set and aligned to your organsiations goals and objectives is easily captured when customizing templates and the use of scoring and how you can set it easily through this customization ensures quality, compliance and enables learnings and improvement from the results and subsequent reporting tools within the application.
Highly recomend this application

Pros:

With iAuditor ready made templates and customer shared templates you don't have to re-invent the wheel. you can take these and customize them to make them relevant to your organisations needs to capture the data you want and provide the anlysis you need. Its control at your fingertips. The best thing about it all is that it so easily integrates into mobile platforms without the need for expensive addons, and very user friendly and easily trained out.

Cons:

The fact that not everyone uses it! - We wish everyone would

SafetyCulture Response

2 years ago

Thanks Mike for the feedback. We love hearing that you are using it on your mobile platforms.

Randy
Lead Trainer/Safety Manager in US
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Very effective app

5.0 2 years ago

Comments: Having IAuditor has been a super successful product. I am now eliminating so much paper work. The ease of creating templates makes it so easy. The transfer of vital information is what is needed and this app makes it very easy.

Pros:

This app is very easy to use. From making a template or finding one that suits your type of business. Rolling out was as easy as 1-2-3. If you want to stay minimal you can always select a certain amount of seats and have those people be held accountable for downloading and sending information through a PDF when needed. Being able to capture pictures helps when explaining things.

Cons:

The only thing I would say that would make this better is to have some way to integrate a video part to the app

SafetyCulture Response

2 years ago

Hey Randy. Thanks for the review. Good to hear it was easy to roll out!

Glen
Regional Property & Facilities Manager in UK
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

GL Review

5.0 2 years ago

Comments: We use the App to conduct a host of safety and compliance audits across a large and diverse national portfolio. It's easy to photograph issues and highlight areas for improvement and the reports are all stored for future reference. The dashboard is also useful and allows us to track our audit programme

Pros:

Easy to use for auditors. Great range of templates on public library that can be used as a starting point for creating our own audits. Easy to set up scoring matrix and weighting for key issues. Great support

Cons:

Can't think of any negatives to highlight

SafetyCulture Response

2 years ago

Hi Glen. Thanks for the review. Love the concept of a 5 min trial and that we passed the test!

Matthew
Process Engineer in US
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

iAuditor after 5 weeks

4.0 6 years ago

Comments: Our company has been working on building a built-in-quality system to meet our customers needs. We have explored a number of options and have found iAuditor to best suit our needs out of the many products we have tried.
The initial set up was a little cumbersome but mostly due on our part. Once we understood how things worked everything seemed to flow together better. The iAuditor team must be commended for their availability and their responsiveness to issues we have discovered. We utilize the windows and web platform mainly, and the windows platform is the newest so finding a few bugs was bound to happen. The iAuditor team was quick to respond though and was able to fix most of our issues within a week, one even the next day.
There are a few limitations to the platform, but the issues we have had are specific to our needs. Some of the issues are slated to be addressed and some may not make it off the drawing board, but even still in its current form it does what we need it to do.
We are happy with the product, it could be more suited to our needs in some respects but overall it works.
We like it.
We use it.

Pros:

The versatility of the platform, being able to work with a web portal and windows platform is a benefit for us. The ease of use of setting up audits and being able to review the data we have entered.

Cons:

Some of the features we would like to see are not fully implemented as of yet.

Phil
Safety Manager in US
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Must have for any compliance audit

5.0 2 years ago

Pros:

IAuditor was extremely easy to incorporate into our company. I use it for safety audits on all of our sites. It is easy to use and very customizable. The reports that are generated are great for field guys and management alike.

Cons:

When the audit is completed, I log onto the Safety Culture website. I have not figured how to delete partial audits from my dashboard.

SafetyCulture Response

2 years ago

Hi Phil. Thanks for the review and happy to hear you are making use of our reporting system. In regards to removing incomplete inspections please reach out to [email protected] and we'll be happy to assist. Thanks again.

Ben
Garden Care Coordinator in Australia
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Record keeping at its best

5.0 4 years ago

Comments: iAudit is an easy and professional looking audit tool that can be adapted to suit your business needs. Overall the product is very user friendly and produces great reports that will impress any internal or external auditors who are reviewing your business. I would highly recommend investing in this tool as it will not only provide you with some peace of mind but also highlight areas for improvement.

Pros:

easy to use and professional results. Multi platform access

Cons:

unable to extract a csv file on all completed audits

Heidi
Quality Lead in Australia
Telecommunications, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

iAuditor for Quality systems

5.0 2 years ago

Comments: We were looking for a new system to manage quality assurance activities for some major clients. From the beginning, including the RFI process, Safety Culture were easy to deal with, not pushy like some, and supported us.

Pros:

The ease to set up the program, forms and reporting

Cons:

I haven't found anything I don't like about this software

SafetyCulture Response

2 years ago

Hi Heidi - Thanks for the review. Happy to hear you are finding it easy to setup the templates and reporting.

Dave
Integrated water coordinator in Australia
Utilities, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

I auditor - customer information

5.0 2 years ago

Comments: Love it. Makes the updating of information on the project I am working on easy.

Pros:

Ease of use and accurate recording of information

Cons:

Nothing, I am happy with everything and no complaints.

SafetyCulture Response

2 years ago

Thanks for the review Dave. Glad you are finding it easy to use.

Brian
Facilities Manager in Australia
Facilities Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

1st time user of electronic auditing program.

5.0 2 years ago

Comments: First experience with such a tool. Great for portable applications. Easy to use.

Pros:

Easy to use, simple to monitor audits. Great way to record and files audits.

Cons:

When adding a 2nd asset audit on the one form, the text field scrolls out of sight and has to be scrolled back into field of view.

SafetyCulture Response

2 years ago

Hey there Brian. Thanks for the review. Really happy to see you are using iAuditor on mobile devices.

Christian
Executive Advisor in Australia
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Business / Operational Executive Advisor

5.0 2 years ago

Comments: Very happy with iAuditor it's taken Australian Bus and Truck Care to the next level enabling us to outperform the competition.

Pros:

Ease of use, functionality, and Reporting

Cons:

Setting up and sharing templates can be difficult and time-consuming

SafetyCulture Response

2 years ago

Thanks for the review Christian. Great to hear that this has given you an edge over your competition!

Craig
Project Manager in New Zealand
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good to go

5.0 2 years ago

Pros:

Ease of use to get across the requirements

Cons:

Offline use and loading reports is slow

SafetyCulture Response

2 years ago

Hi Craig - Thanks for the review. Glad you are finding it easy to use. With the Mobile App, you actually are able to conduct inspections offline, but if you are having trouble doing so, please reach out to [email protected] and we'll gladly clarify anything.

David
Manager, Operational Compliance in US
Mining & Metals, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great for Monitoring Compliance Easily

5.0 2 years ago

Comments: Very Positive! We are trying to use it where possible in our assessments these days.

Pros:

The most outstanding feature is, when used on an ipad, with a pre-established audit checklist, it is very easy for the user to quickly complete an audit simply by touching the appropriate answers on the ipad. One can document a long, in-depth audit and send a report in less than 30 minutes. It is this feature that has us trying to implement iAuditor wherever we can to simply process assessments, especially when they need not meet elaborate formal requirements.

Cons:

I just built my first template, and while the software is powerful and flexible, I personally found the layout and functions somewhat confusing at first.

SafetyCulture Response

2 years ago

Hi David. Thanks for the review and feedback. Really happy to hear you are making use of our reporting system.

Chris
Principal in US
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Saves a lot of time when completing site reviews

5.0 4 years ago

Pros:

- Customizable audit reports that we can brand and format however we need, with various types of question/answer fields (radio buttons, drop downs, text fields, etc.). - Our field review teams can upload pictures directly from their mobile device while on-site to ensure there is no confusion. - When back in the office, our office staff can export the report to word and fine-tune as needed.

Cons:

- Even though we can insert pictures, the picture index at the back of the report is a bit cumbersome to constantly scroll back and forth and copy paste the better quality pictures. It'd be nice if there was a simpler way to do this.

Jonnie
Human Resources Manager in US
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

So much better than what we had

5.0 3 years ago

Comments: We use this product for conducting multi layered audits. Multiple employees can conduct their audits at the same time, the analytics are easy to understand and reporting is easy. Easy to review by product line to see if there are reoccurring issues and how they were solved.

Pros:

Easy to use, provides detailed reports, easy to train new employees on how to use.

Cons:

We previously conducted these audits using punch cards that had to be organized by someone. It was very tedious.