--- description: Learn more about TouchBistro pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TouchBistro Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/30603/restaurant-pos/software) > [TouchBistro](/software/140677/touchbistro) # TouchBistro Canonical: https://www.capterra.ca/software/140677/touchbistro Page: 1 / 18\ Next: [Next page](https://www.capterra.ca/software/140677/touchbistro?page=2) > TouchBistro is an all-in-one, cloud-based POS and restaurant management system that enables operators to grow their businesses. > > Verdict: Rated **3.8/5** by 412 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TouchBistro? TouchBistro's all-in-one, cloud-based POS is perfect for any Full Service or Quick Service restaurant looking to lower costs, increase efficiency and enhance their customer experience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 412 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.4/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: TouchBistro - **Location**: Toronto, Canada - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate - **Pricing Details**: • Solo (1 User License) - $69 per month • Dual (2 User Licenses) - $129 per month • Team (Upto 5 User Licenses) - $249 per month • Unlimited (Unlimited User Licenses) - $399 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Accounting Integration - Alerts/Notifications - Billing & Invoicing - Cash Management - Customer Accounts - Delivery Management Software - Discount Management - Electronic Payments - Employee Management - Gift Card Management - Inventory Control Software - Inventory Management Software - Kitchen/Menu Management - Loyalty Program - Mobile Access - Online Ordering - Online Payments - Order Entry Software - Order Management Software - Point of Sale (POS) - Receipt Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Restaurant POS Software - Returns Management - Sales Reports - Separate Checks - Table Management - Tips Management ## Integrations (17 total) - 7shifts - Craftable - Deliverect - EVO Payments - MarginEdge - Marketman - Optimum Control - Ordermark - PayPal - Push Operations - QuickBooks Online Advanced - Sage Intacct - Square Point of Sale - Square for Retail - WISK.ai ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant POS Software](https://www.capterra.ca/directory/30603/restaurant-pos/software) ## Related Categories - [Restaurant POS Software](https://www.capterra.ca/directory/30603/restaurant-pos/software) - [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software) - [Bar POS Software](https://www.capterra.ca/directory/30897/bar-pos/software) - [iPad POS Software](https://www.capterra.ca/directory/30915/ipad-pos/software) - [Food Delivery Software](https://www.capterra.ca/directory/30861/food-delivery/software) ## Alternatives 1. [Epos Now](https://www.capterra.ca/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [Restroworks](https://www.capterra.ca/software/142877/restroworks) — 4.9/5 (568 reviews) 3. [Toast POS](https://www.capterra.ca/software/136301/toast-pos) — 4.2/5 (549 reviews) 4. [SpotOn](https://www.capterra.ca/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 5. [Lavu](https://www.capterra.ca/software/118828/lavu) — 4.2/5 (257 reviews) ## Reviews ### "awful service" — 1.0/5 > **Cathy** | *July 30, 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: not much to like about it. It got worse and worse over the years. They want you to buy all new equipment > > **Cons**: in and out service. The ipads are down A LOT. Way too expensive for what you get. I strongly suggest going with someone else > > very poor for the cost. Was with them for 7 years and then they said we had to buy everything new because equipment was outdated. ----- ### "DO NOT PUT YOURSELF THROUGH THE STRESS" — 1.0/5 > **Mckayla** | *April 9, 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: 6 months of on boarding with nothing but confusion and frustration. None stop calls and harassment about things that went important to the point of me having to block the rep and request a new one. We’ve lost thousands of dollars over the months of waiting to have it started. They say they handle EVERYTHING AND PROMISE THE WORLD . What they mean by that is you better like learning over zoom and be prepared to wire and do everything yourself over video. > > **Cons**: TERRIBLE EXPERIENCE. There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first > > ABSOLUTELY TRASH Do. not. Do. It. Unless you want to poke your own eyeballs out with frustration ----- ### "Shady sales practices, bad service" — 1.0/5 > **Stephen** | *December 20, 2024* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Sales team works fast to get you signed up > > **Cons**: Sales team lies about the abilities of the software to get you to sign a contract. They will do anything to keep you locked in even if you didn’t use the service or service up. > > We were mislead by 2 key things during the sales process. First being, we can use Moneris for table side payment. This was untrue as you have to initiate the payment from the tablet before proceeding to the table. No sit down restaurant would want to do this and it’s not how it was described to us. We didn’t determine this until the hardware installation stage after we had ordered different compatible terminals from Moneris. The only solution was to switch to chase payments, which we couldn’t do with all our outanding gift cards from the previous POS. Secondly, we were told our printers would work after giving them model and serial number, this was before signing up. Also upon installation they had firmware from squirrel systems making them incompatible with touchbistro. When we altered them to the issues and told them we would stick to our current POS due to them not being able to do the key thing we needed they threatened us with the agreement and said we would have to continue to pay. The company sends daily threatening emails to us and we had to get a lawyer involved. ----- ### "The Worst Company\!" — 1.0/5 > **Daniel** | *May 26, 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: I have nothing positive to say, their product is substandard, but their customer service is the absolute worst I have ever experienced\! > > **Cons**: shady business practices from the start\! Aggressive sales pitch, we brought in the system on a trial basis, told we could cancel at any time. Wanted to test it out first with our staff, do some training, see if it was right for us; wouldn't let us do anything without being fully on board. Tried the system for a bit, quite underwhelming, decided to go back to our former POS, asked to cancel. Was told that someone would be in touch with me, and then they have ignored all attempts to communicate, and have billed me for 2 months after the cancellation\! I am currently waiting on my Credit Card company fraud department to hopefully resolve it, or I will have to cancel that card so that these scammers can not continue to steal from me\!\!\! ----- ### "Get rid of touch bistro while you still can" — 1.0/5 > **Mike** | *February 2, 2026* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: It was a very good system while in use, the ease of adding chairs to tables, and the simplicity of swiping left to remove items was great. > > **Cons**: I just recently closed the doors to my business and wanted to let you all know that, although I used TouchBistro, it has been a nightmare trying to close my account. I called early December, before we closed our doors, to let them know I was closing my account with them. I then called them January 17 asking why they were still charging me, a manager escalated my case. Woke up this morning, another charge. Called again, found out that I’m still 3rd in line to have an agent assigned, which means even though I “closed my account” it’s still considered active and I have to keep paying them until they get off their lazy asses and actually close it. THEN after they do an investigation, they’ll decide whether I get refunded or not… > > I did enjoy using the software, but dealing with tech support and closing my account has been absurd ----- Page: 1 / 18\ Next: [Next page](https://www.capterra.ca/software/140677/touchbistro?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/140677/touchbistro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data