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About Social Marketing Suite
Social media promotions software designed to run contests and sweepstakes on the web.
Easy to use for quick creation and execution of campaigns. Content management also easy and efficient.
Not always as flexible in application and appearance as we needed.
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Filter reviews (10)
the best program to scale in our content marketing
Comments: thanks to Social Marketing Suite I manage and program my content marketing better
Pros:
Social Marketing Suite I like it a lot because it helps us to better manage our content marketing, it is easy to integrate with all our social networks improving our engagement campaigns. What I like most about this software is that we do not need to use codes for the design and optimization of mobile devices
Cons:
all the functions of the program easy to use, I find nothing wrong
Overall we had a very positive experience with Votigo, especially the personnel.
Pros:
Easy to use for quick creation and execution of campaigns. Content management also easy and efficient.
Cons:
Higher price point when compared to some better known competitors. Not always as flexible in application and appearance as we needed.
Overall, this has been a good experience, but we have reservations about it's reliability.
Pros:
The setup of campaigns comes pretty user-friendly. I'm happy with that aspect of the software and the responsiveness of the team.
Cons:
We had a negative experience with a campaign we ran that had some fraudulent voting that apparently is more likely to occur with the vote totals displayed. We were not warned that this could be more likely to create fraudulent votes in the setup stages prior to the contest launch. After the voting fraud took place, we were then informed that this is one thing that can happen when vote totals are displayed. This has left us with a bit of hesitancy and lack of trust for using the software.
Votigo Response
7 years ago
Thanks for the feedback Nick, and we're sorry that you had a less than positive experience with your campaign. We would like to clarify, however, that what you experienced was not a bug in our system that resulted in fraudulent voting activity. We tend to see that when votes are displayed, people become more inclined to try and find ways to `game the system¿ and increase the vote counts on their entries. However, please rest assured that even if people try to do this, our system is equipped with anti-fraud measures such as IP address detection, timestamps, and email collection, to protect the integrity of all campaigns.
The Votigo team has been extremely attentive and supportive during all campaign execution.
Comments: We have a lot of flexibility on how we run our social campaigns as stand alone and integrated comnponents of our social media strategy. The product suite is diverse and constantly being innovated based on the changing channel trends and client needs.
Pros:
There's flexibility; out of the box solutions and full serve options depending on the scale and objectives of our campaigns.
Votigo Response
7 years ago
Thanks for the wonderful review! We're thrilled to hear the positive feedback.
Votigo is a simple to use contest platform that makes my life much easier.
Pros:
It's easy to use and since I work at a radio station, we do a lot of contesting. I like how the rules are built into the set-up and how we can do many different types of contests across many social media channels.
Cons:
Not enough templates. It would be nice to have season and holiday templates. I would also like a better description of all the different options. For example... how does the trivia function work? And support that is easier to contact.
The best when running sweepstake promos
Comments: Very good would like to have more languages included.
Pros:
The software is incredible, we ran it on our social media pages like Facebook and Twitter and the feedback using this social marketing suite was informative. Also it helped us engage better with out clients
Cons:
The languages are a bit limited hence may not be appropriate for a native campaign i.e a campaign being run in your mother tongue.
Votigo Response
5 years ago
Thank you Lilian! Much appreciated.
Deceptive, marginal product
Cons:
I thought the program was pretty easy to use, all things considering. The functionality was somewhat misleading. The tiered pricing really makes this a pay-to-play model. If you want customer support, you have to upgrade, if you want to restrict foreign votes, you have to upgrade. None of this is explained in the demo.
AMAZING CUSTOMER SERVICE
Pros:
full functionality, customization, and support. Most of all the customer service was absolutely outstanding.
Cons:
It cost money to white label... haven't noticed any other problems. Currently trying to combine entries from both French and English campaigns.
Votigo Response
7 years ago
Thanks for the kind review! We truly appreciate your business.
Votigo helped us seamlessly run an online voting campaign.
Pros:
It's very user friendly and easy to integrate with Facebook and our website. Customer service was also incredibly helpful.
Cons:
The more advanced features were a little out of our organization's price range so we weren't able to customize as much as we may have liked.
Great for creating a LEGAL facebook contest
Comments: I used this product to create a facebook contest. It was nice that they had already done the hard part (making it legal and abide by facebook policy) so that I could focus on just the design aspect. Very easy to use, only took a few minutes to have my first contest set up.