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Social Marketing Suite Reviews

About Social Marketing Suite

Social media promotions software designed to run contests and sweepstakes on the web.

Learn more about Social Marketing Suite

Pros:

Easy to use for quick creation and execution of campaigns. Content management also easy and efficient.

Cons:

Not always as flexible in application and appearance as we needed.

Social Marketing Suite ratings

Average score

Ease of Use
4.4
Customer Service
4.0
Features
4.2
Value for Money
3.6

Likelihood to recommend

9/10

Social Marketing Suite has an overall rating of 4.2 out 5 stars based on 10 user reviews on Capterra.

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Filter reviews (10)

Juan Cesar
Juan Cesar
Freelance Programmer in US
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

the best program to scale in our content marketing

5.0 6 years ago

Comments: thanks to Social Marketing Suite I manage and program my content marketing better

Pros:

Social Marketing Suite I like it a lot because it helps us to better manage our content marketing, it is easy to integrate with all our social networks improving our engagement campaigns. What I like most about this software is that we do not need to use codes for the design and optimization of mobile devices

Cons:

all the functions of the program easy to use, I find nothing wrong

Drew
Internet Marketing Manager in US
Used the Software for: 1+ year
Reviewer Source

Overall we had a very positive experience with Votigo, especially the personnel.

4.0 7 years ago

Pros:

Easy to use for quick creation and execution of campaigns. Content management also easy and efficient.

Cons:

Higher price point when compared to some better known competitors. Not always as flexible in application and appearance as we needed.

Nick
Social Media - Specialist in US
Used the Software for: 6-12 months
Reviewer Source

Overall, this has been a good experience, but we have reservations about it's reliability.

3.0 7 years ago

Pros:

The setup of campaigns comes pretty user-friendly. I'm happy with that aspect of the software and the responsiveness of the team.

Cons:

We had a negative experience with a campaign we ran that had some fraudulent voting that apparently is more likely to occur with the vote totals displayed. We were not warned that this could be more likely to create fraudulent votes in the setup stages prior to the contest launch. After the voting fraud took place, we were then informed that this is one thing that can happen when vote totals are displayed. This has left us with a bit of hesitancy and lack of trust for using the software.

Votigo Response

7 years ago

Thanks for the feedback Nick, and we're sorry that you had a less than positive experience with your campaign. We would like to clarify, however, that what you experienced was not a bug in our system that resulted in fraudulent voting activity. We tend to see that when votes are displayed, people become more inclined to try and find ways to `game the system¿ and increase the vote counts on their entries. However, please rest assured that even if people try to do this, our system is equipped with anti-fraud measures such as IP address detection, timestamps, and email collection, to protect the integrity of all campaigns.

Paulina
Manager, Social Media in Canada
Insurance Software, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

The Votigo team has been extremely attentive and supportive during all campaign execution.

5.0 7 years ago

Comments: We have a lot of flexibility on how we run our social campaigns as stand alone and integrated comnponents of our social media strategy. The product suite is diverse and constantly being innovated based on the changing channel trends and client needs.

Pros:

There's flexibility; out of the box solutions and full serve options depending on the scale and objectives of our campaigns.

Votigo Response

7 years ago

Thanks for the wonderful review! We're thrilled to hear the positive feedback.

Diane
brand manager in US
Used the Software for: 2+ years
Reviewer Source

Votigo is a simple to use contest platform that makes my life much easier.

4.0 7 years ago

Pros:

It's easy to use and since I work at a radio station, we do a lot of contesting. I like how the rules are built into the set-up and how we can do many different types of contests across many social media channels.

Cons:

Not enough templates. It would be nice to have season and holiday templates. I would also like a better description of all the different options. For example... how does the trivia function work? And support that is easier to contact.

Lilian
Lilian
Digital Marketing in Zimbabwe
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The best when running sweepstake promos

4.0 5 years ago

Comments: Very good would like to have more languages included.

Pros:

The software is incredible, we ran it on our social media pages like Facebook and Twitter and the feedback using this social marketing suite was informative. Also it helped us engage better with out clients

Cons:

The languages are a bit limited hence may not be appropriate for a native campaign i.e a campaign being run in your mother tongue.

Votigo Response

5 years ago

Thank you Lilian! Much appreciated.

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Deceptive, marginal product

3.0 7 years ago

Cons:

I thought the program was pretty easy to use, all things considering. The functionality was somewhat misleading. The tiered pricing really makes this a pay-to-play model. If you want customer support, you have to upgrade, if you want to restrict foreign votes, you have to upgrade. None of this is explained in the demo.

Zach
Digital Catalyst in Canada
Used the Software for: 1-5 months
Reviewer Source

AMAZING CUSTOMER SERVICE

4.0 7 years ago

Pros:

full functionality, customization, and support. Most of all the customer service was absolutely outstanding.

Cons:

It cost money to white label... haven't noticed any other problems. Currently trying to combine entries from both French and English campaigns.

Votigo Response

7 years ago

Thanks for the kind review! We truly appreciate your business.

Mitchell
Senior Communications Manager in US
Used the Software for: 1-5 months
Reviewer Source

Votigo helped us seamlessly run an online voting campaign.

5.0 7 years ago

Pros:

It's very user friendly and easy to integrate with Facebook and our website. Customer service was also incredibly helpful.

Cons:

The more advanced features were a little out of our organization's price range so we weren't able to customize as much as we may have liked.

Keith
Founder in US
Human Resources, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great for creating a LEGAL facebook contest

5.0 8 years ago

Comments: I used this product to create a facebook contest. It was nice that they had already done the hard part (making it legal and abide by facebook policy) so that I could focus on just the design aspect. Very easy to use, only took a few minutes to have my first contest set up.