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About Sage Accounting

Sage Business Cloud Accounting is a simple yet powerful online accounting solution designed for small business owners.

Learn more about Sage Accounting

Pros:

Nothing, hard to use, does not integrate with other programs.

Cons:

In the end I had to make the decision to let it go or loose my productivity.

Sage Accounting ratings

Average score

Ease of Use
4.0
Customer Service
3.9
Features
4.1
Value for Money
3.9

Likelihood to recommend

7.4/10

Sage Accounting has an overall rating of 4.2 out 5 stars based on 385 user reviews on Capterra.

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Filter reviews (385)

Phil
Phil
Managing Director in UK
Verified LinkedIn User
Management Consulting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Accounting For The Small Business

5.0 9 months ago

Pros:

Easy to use, intuitive and with great reporting tools that allow me to keep on top of my business performance. Invoicing to clients, profit and loss reports, VAT returns, keep up to date on cash flow and knowing how my business is performing every day

Cons:

I want to be able to compare this YTD performance with LYTD performance and that isn't possible to do

Alternatives Considered: Xero

Reasons for Switching to Sage Accounting: Easy of use and the simplicity of installing it for the first time

Sage Response

4 months ago

Thank you for your review, Phil! We're thrilled that Sage Accounting's intuitive design and reporting tools are helping you manage your business effectively. We appreciate your feedback on year-to-date comparisons and will consider it for future updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Kirsty
Director in UK
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Fabulous and efficient.

5.0 3 months ago

Comments: I have used Sage for three companies previously and chose tonuse it for my own company.

Pros:

Its very to use and very thorough, it also has helpful cues if you get stuck.

Cons:

Not everything makesnit through to the bank reconciliation page.

Sage Response

3 months ago

Thank you, Kirsty, for your fantastic review of Sage Accounting! We're thrilled to hear you find it user-friendly and thorough. We appreciate your feedback on the bank reconciliation page, your insights are invaluable to us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Denise
Director in UK
Wholesale, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Accounts with sage

5.0 2 months ago New

Comments: Have had no problems with this set up but I personally feel it could be a bit more developed

Pros:

Liked could connect to clients device so no need to go on-site could work from home

Cons:

I do think it could be a bit more clearer and shorter to use

Sage Response

2 months ago

Hi Denise, Thank you for sharing your thoughts on Sage Accounting. We're pleased to hear that you found the remote connectivity useful. We appreciate your feedback on clarity and usability, and we're committed to making continuous improvements. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!

Carl
Director in UK
Security & Investigations, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Gliches

3.0 3 months ago

Comments: Sage has a few glitches. It pulls through transactions twice from my account. Transactions that have been already reconciled suddenly re-appear. It has also put a transaction both in the income and outgoings. I find creating rules particularly difficult. Sometimes it works and sometimes it doesn’t

Pros:

I find navigating the site quite easy. Invoicing is easy.

Cons:

I find it hard to find help in the help centre. If you don’t put in the phrase it likes it can be quite difficult to find the answer to your question

Sage Response

3 months ago

Hi Carl, We appreciate your review and feedback on Sage Accounting. We're glad you find the site navigation and invoicing easy. I'm sorry to hear about your issues with the help center and transaction glitches. Please reach out to our customer support team for assistance in resolving these issues. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

Victoria
Director, Co. Secretary in Ireland
Architecture & Planning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Sage Ireland small professional business review

4.0 3 months ago

Comments: Positive, although one is slowed down slightly online waiting for pages to load.

Pros:

The product is has a country version specific to Ireland. The payroll and accounting are linked.

Cons:

Editing after payments is not allowed and when reconciling, if a payment for the next month is reconciled, you can’t roll back to the end of the last month to do a reconciliation to follow your printed monthly bank statements, and the bank column shows transactions but no balance column.

Alternatives Considered: QuickBooks Online and Xero

Reasons for Choosing Sage Accounting: Quickbooks Pro Desktop was discontinued in the UK, and do not tailor payroll to Ireland

Switched From: QuickBooks Desktop

Reasons for Switching to Sage Accounting: Perception of reliability, initial phone supports, specific Irish tax accounting function

Sage Response

2 months ago

Thank you for your detailed review, Victoria. We appreciate your feedback on the specific Irish tax accounting function and the linked payroll and accounting features. We acknowledge your concerns about editing and reconciliation. Your insights are valuable to us as we strive to improve. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

Keith
Director in Ireland
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

MY Sage and ME

5.0 3 months ago

Comments: Great as they are only a phone call away.

Pros:

Sage helps my business and I don't need to worry about downloading updates

Cons:

Some features I asked for have not been added

Alternatives Considered: QuickBooks Enterprise

Reasons for Switching to Sage Accounting: More fitting for my business. I also did my accountancy exam using Sage

Sage Response

3 months ago

We appreciate your review, Keith! We're glad Sage Accounting helps your business and that you find our support accessible. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Daniel
Accountant in Poland
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good online solution especially for Sage desktop software users.

4.0 2 months ago

Comments: The overall experience with Sage Accounting has been good, ability to work on the data by a number of people at the same time and the increased security of data has been a great improvement over a desktop software

Pros:

I like that this software is an online solution.

Cons:

It is quite complicated to use, not as straightforward as their competition.

Sage Response

2 months ago

Hi Daniel,thank you for your feedback! We're glad you appreciate the online solution and improved data security. We're continuously working to make Sage Accounting more user-friendly and appreciate your input on its complexity. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Steven
Accountant in UK
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage online - Good and needs improvement

4.0 3 months ago

Comments: It's decent. Not as good as Xero & Quickbooks yet, but a vast improvement from when the online software was initially launched.

Pros:

The online nature of the sftware makes it easily accessible to multiple members of staff from multiple locations. Also, being able to see live data is a big help

Cons:

The software is not particularly friendly for accountants to use. The lack of an option to input opening balances does require several work arounds

Alternatives Considered: QuickBooks Online

Reasons for Switching to Sage Accounting: The functionality is better for many aspects, especially from an accountants perspective

Sage Response

3 months ago

We appreciate your review, Steven! We're glad you find the online accessibility and live data helpful. We acknowledge the challenges with inputting opening balances and are working on improvements. Your feedback is valuable to us! Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

Josh
Director of Operations in Canada
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Intuitive and easy to use even for an amateur

5.0 last month New

Pros:

Intuitive even for someone who is not a bookkeeper, connects to bank accounts to make reconciliation easier

Cons:

Takes a lot of resources and slows my computer down

Sage Response

last month

Thank you for your review, Josh! We're glad to hear that you find Sage Accounting intuitive and easy to use, even for non-bookkeepers. We appreciate your feedback on the resource usage and are continuously working to improve performance. Your insights are valuable to us as we strive to enhance our product. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

Cassie
Account assistant in UK
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Happy With it

5.0 last month New

Pros:

great integrations and does everything you need.

Cons:

small and complicated to use for beginner.

Sage Response

4 weeks ago

Thank you for your review, Cassie! We're glad to hear that you're happy with Sage Accounting and find the integrations useful. We understand that it can be a bit complicated for beginners, and we're continuously working to improve the user experience. Your feedback is valuable, and we appreciate you sharing your thoughts. Thank you for choosing Sage Accounting!

Matt
OWNER in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ITA A GOOD PACKAGE

5.0 9 months ago

Pros:

ONLINE MEANS I CAN USE ANY COMPUTER UNLIKE SAGE 50 WHICH WAS COMPUTER DEPENT

Cons:

NOTHING ITS A GOOD PACKAGE I CANT FAULT IT

Sage Response

4 months ago

Hi Matt, thank you for your review. I'm pleased to hear you find Sage Accounting a good package with no faults! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Peggie
Resolution Analyst in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Technical but Practical

4.0 4 months ago

Comments: I use it everyday, and as my experience increases I am learning about more of what we can do in it.

Pros:

Fairly Easy to use. The Software obviously has a lot of capability.

Cons:

Multiple invoice payment...not sure if it can grab a selected range to pay instead of typing them in one by one.

Sage Response

3 months ago

Hi Peggie, we're thrilled to hear you're finding Sage Accounting practical and increasingly useful. For multiple invoice payments, we're always looking to enhance our features, and your input is crucial. We'll explore ways to streamline this process. Thank you for choosing us and for your valuable feedback! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Andrea
Accountant in South Africa
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Accounting for every day

5.0 7 months ago

Comments: I use sage for my own practice, for my husband's business and I have 34 clients where I am the invited Accountant. This system is well designed to make accounting easier.

Pros:

It is easy to set up and use. Because it is an online system it can be accessed anywhere anytime.

Cons:

They do have some issues with slow or degradation but have been working on this. Also billing department is not easy to contact so have had issues there

Sage Response

4 months ago

Thank you for your feedback, Andrea. We're glad to hear Sage Accounting is accessible and user-friendly for you and your clients. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Steffon
Accountant in Trinidad and Tobago
Food Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good software whit good functionality

5.0 5 months ago

Comments: Overall, great product. This has alot of functionality, including tracking expense, accounts receivable, inventory, etc.

Pros:

The tracking mechanisims and integration into banking.

Cons:

The financial reports such as balance sheets and P&L can be developed or customized to be more user friendly.

Sage Response

4 months ago

We value your feedback, Steffon. It's great to hear about the positive impact of Sage Accounting's tracking mechanisms and banking integration. Your suggestions for report customization are noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Marco
Accountant in Canada
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Sage Accounting

4.0 3 months ago

Comments: Overall experience of Sage Accounting is positive. It is a reliable and comprehensive tool for different business scale.

Pros:

The interface is very user friendly and straightforward. New user is easy to pick up the use of software. It also provide comprehensive features like invoicing, payroll and inventory management.

Cons:

Even the tool is user friendly, some features could be complex for users without accounting backgrounds.

Sage Response

3 months ago

Thank you, Marco, for your positive review of Sage Accounting! We're glad you find the interface user-friendly and appreciate the comprehensive features. We acknowledge your feedback on the complexity for non-accounting users are working to improve this. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Matthew
Owner in UK
Environmental Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Sage review

4.0 9 months ago

Comments: Good so far, easy to set up if the time is put aside

Pros:

I like the simplicity to use but professionalism of the output & easier than a spreadsheet

Cons:

Sage, for me, is missing automatic chasing of overdue invoicing like you can do with other software for the same purpose. Unfortunately, it’s this element that is missing which is making me consider one of the other software available until safe catches up and introduces this feature. I also think it’s missing an easy way to put a part payment against an invoice unless I just haven’t figured it out yet

Sage Response

4 months ago

Thank you for your feedback, Matthew! We're glad you appreciate the simplicity and professionalism of Sage Accounting. Your suggestions for overdue invoice chasing and part payment features are valuable and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Beverley
Hairdresser in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good experience

5.0 3 months ago

Comments: Good experience and easy to use once set up correctly

Pros:

Easy to use and good guides for beginners online

Cons:

Set up needs to be explained in more detail

Sage Response

2 months ago

Thank you for your positive review, Beverley! We're glad to hear that you find Sage Accounting easy to use and appreciate the guides for beginners. We will work on providing more detailed setup instructions. Your feedback is valuable to us. Thanks for choosing Sage Accounting! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!

Gene
Owner in US
Renewables & Environment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Peachtree to Sage...A long history!

3.0 9 months ago

Comments: In the end, we sold the business and Sage was discontinued.

Pros:

Sage was Peachtree Accounting software at the beginning. No internet available. Many startup accounting packages becoming available and we picked Peachtree on belief that it was a good starting company and would succeed. We used Peachtree and later Sage for some 20+ years.

Cons:

Sage was a drop in service from Peachtree. Afterwards, it was always decreasing in support. Hard to discuss any topic or correct software problems. Lack of service and support.They were all about charging you for any conversation... insensitive till it got to the point of their interfering created more problems on their mission to boost revenue. We used the same package every year for stability!

Bridgette
owner in US
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A wise decision for my business

5.0 3 months ago

Pros:

The website is user friendly. One of its best features is its integration systems. I can easily connect Sage Accounting with other software such as Quickbooks. It also connects with Stripe. This feature allowed my business to qualify for funding because it showed an overall history of my payouts and business stability.

Cons:

Some of the more advanced features are included only in the more expensive plan which might not be affordable for every small business.

Sage Response

3 months ago

Thank you for your positive review, Bridgette! We're thrilled to hear that Sage Accounting's user-friendly website and integration systems have been beneficial for your business. Your feedback on the advanced features is valuable, and we'll consider it for future improvements. We're glad Sage Accounting helped you qualify for funding and appreciate your recommendation! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Ridwaan
Manager in South Africa
Mining & Metals, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Do not use SAGE if you value your business

1.0 3 months ago

Comments: Terrible!!! Will not recommend this software to anybody.

Pros:

Standard software for accounting purposes.

Cons:

You do not get what you pay for as they are constantly offline. Their site is constantly inaccessible leaving you stranded with your customers stuck at the counter. Pathetic excuse for accounting software. Support team are useless.

Sage Response

2 months ago

Dear Ridwaan, Thank you for taking the time to share your feedback. I am truly sorry to hear about the issues you have experienced with Sage Accounting. Your experience is not reflective of the high standards we strive to maintain. I would like to understand more about the specific problems you encountered so that I can connect you with the right support team to address these issues promptly. Your feedback is invaluable to us, and we are committed to resolving these issues to improve your experience with our software. Please reach out to me directly at [email protected] Thanks, Bethany McDermott Customer Marketing Manager

Haba
Content Manager in Romania
Newspapers, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good and easy software.

5.0 9 months ago

Pros:

Very easy to setup and use it. Nice and intuitive UX. A lot of good and useful features "ready at your fingertips"

Cons:

Sometimes the loading speed is very very slow.

Alternatives Considered: Accounting Seed

Switched From: Sage 50cloud Accounting, eProcessManager and Wave

Sage Response

4 months ago

Thank you for your review, Haba! We're delighted to hear that you find Sage Accounting easy to use with a user-friendly interface. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Lauren
Senior Accounts and Audit in UK
Accounting Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

LOVE sage accounting

5.0 3 months ago

Comments: I really like the software. It is user friendly and easy to pick up. More of our clients are using this software and we are using this software more and more and each time its a breeze to use.

Pros:

The reports and how easy they are to edit and personalise. We use the software for some audit clients and its very accessible and adaptable. It is good to always have a live, up to date version of our clients records, the online version of Sage tends to be better as you can login from anywhere.

Cons:

I prefer the view on Sage 50 desktop of customers and sales and suppliers and purchases. I think it is easier to drill down into transactions, errors, and issues on the desktop version.

Sage Response

3 months ago

Thank you, Lauren, for your positive review of Sage Accounting! We're glad you find the reports easy to edit and personalize. We appreciate your feedback on the desktop view and I'll pass it on internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Christopher
Director in Portugal
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Market Leadrer Is Still The Best

4.0 9 months ago

Comments: Love it, so inexpensive for what you get

Pros:

Ease of use and great support and ability to give input on development

Cons:

Inability to repeat lines of data with F keys

Sage Response

4 months ago

Thank you, Christopher, for your high rating and kind words! We're delighted that you find Sage Accounting user-friendly and value our support. Your feedback on data entry is noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Matt
Agricultural contractor in UK
Farming, Self Employed
Used the Software for: 2+ years
Reviewer Source

An excellent product

5.0 8 months ago

Pros:

An easy to use system for a novice computer operator

Cons:

I've been using sage for 2 years and have no complaints

Sage Response

4 months ago

Hi Matt, thank you for your review. We're delighted that Sage Accounting has been user-friendly for you. We're here for any future needs or feedback.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Catherine
General Manager in UK
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to Use, easy to understand and overall beneficial to the team

5.0 last year

Comments: Easy to Use, easy to understand and overall beneficial to the team

Pros:

Easy to Use, easy to understand and overall beneficial to the team

Cons:

None, we love the new system it has been an easy transition