--- description: Learn more about Cognito Forms pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cognito Forms Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Cognito Forms](/software/138990/cognito-forms) # Cognito Forms Canonical: https://www.capterra.ca/software/138990/cognito-forms Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/138990/cognito-forms?page=2) > Free online form builder with advanced capabilities that are sophisticated enough for power users, yet simple enough for beginners. > > Verdict: Rated **4.6/5** by 141 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cognito Forms? Businesses and teams who need an easier and more efficient way to collect information and payments from their customers or employees online. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 141 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cognito Apps - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Individual plan is free for one user and 100 entries/month. Pro: $19/month for 2 users and 2,000 entries/month. Team: $39/month for 5 users and 10,000 entries/month. Enterprise: $129/month for 20 users and unlimited entries. Additional users for $5/user/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Business Process Automation - Collaboration Tools - Compliance Tracking - Conditional Logic - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Connectors - Data Import/Export - Document Management Software - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Information Governance - Mobile Access - Multiple Data Sources - Process/Workflow Automation - Role-Based Permissions - Task Management Software - Template Management - Third-Party Integrations - Workflow Configuration ## Integrations (173 total) - AWeber - Accelo - Act\! - Act-On - ActiveCampaign - ActiveTrail - Acuity Scheduling - Agile CRM - Airtable - Asana - Avochato - Basecamp - Benchmark Email - Bird - BombBomb ... and 158 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software) - [Data Management Software](https://www.capterra.ca/directory/31003/data-management/software) - [Data Collection Software](https://www.capterra.ca/directory/32475/data-collection/software) - [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software) - [Data Entry Software](https://www.capterra.ca/directory/30543/data-entry/software) ## Alternatives 1. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 2. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews) 3. [Zoho Forms](https://www.capterra.ca/software/172452/zoho-forms) — 4.5/5 (147 reviews) 4. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) 5. [Microsoft Forms](https://www.capterra.ca/software/1025299/microsoft-forms) — 4.6/5 (320 reviews) ## Reviews ### "Cognito forms for survey" — 4.0/5 > **Shubhra** | *July 12, 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The forms come handy for survey and data collection. It is easy to integrate with website > > **Cons**: The forms look and feel cannot be changed ----- ### "Smooth form creation experience" — 5.0/5 > **Babatunde** | *May 4, 2025* | Market Research Software | Recommendation rating: 10.0/10 > > **Pros**: One of the free, no fluff online form builder I have used in a long while. > > **Cons**: Competitors were reporting my forms and it went offline, I had to explain to them to check that the form was not Spam, would have been nice if they checked first. > > Great and powerful form, integrates with zapier and i can track visitors with google analytics. Smooth experience ----- ### "Cognito - Pros & Cons" — 4.0/5 > **Kelcy** | *March 13, 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: AI assistance; features; integration to Sharepoint; ability to prefill fields; table fields; low cost; frequent updates and addition of new features; user friendly > > **Cons**: layout (unable to use customise fonts and limited selection of formatting for content cells); file size limitation when integrating to Sharepoint (it is not something that Cognito can do though); interface can be nicer; unable to copy \& paste fields from one form to another; no bulk send from the platform; reminders cannot be sent to public users > > when you require support, you always receive useful prompt response, solutions and workaround from them in a timely manner. ----- ### "🔴 I strongly advise against using this company." — 1.0/5 > **Alex** | *September 19, 2024* | Logistics & Supply Chain | Recommendation rating: 0.0/10 > > **Pros**: It worked fine till it did not. I used them for years > > **Cons**: 🔴 I strongly advise against using this company. If your business relies on functional forms, it's crucial to have real-time customer service to address any issues that may arise. It's unacceptable for a company to operate without this support. In today's competitive business environment, companies with good customer service thrive, and I hope businesses like this one realize the importance of providing real-time support before they become obsolete like Blockbuster. > > It was horrible. I had an issue with their login, so I could fix an issue, but no one could help me. I was losing money by the minute. ----- ### "Cognito is the best\!" — 5.0/5 > **Kieley** | *March 26, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: ease of use - I feel like I learned a lot of different ways to use it in a very short time flexibility - I've been able to use the forms for a lot of different tasks that needed to be automated > > **Cons**: I would like to be able to copy information from one form to another form without having to copy the whole thing. I'd like the security options to apply to all possible categories instead of just a select few. > > I love cognito - it revolutionized the way I'm able to operate my organization and streamlined formerly arduous tasks. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/138990/cognito-forms?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/138990/cognito-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data