---
description: Learn more about Motive pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Motive Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/10048/transportation-dispatch/software) > [Motive](/software/138669/motive)

# Motive

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> Cloud-based fleet management and driver safety platform designed to enhance safety, productivity, and profitability for organizations.
> 
> Verdict: Rated **4.5/5** by 1687 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Motive?

Fleets of all sizes across industries such as trucking, construction, field service, agriculture, passenger transit, and delivery, the tool manages assets, simplifies operations, and reduces costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 1687 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Motive
- **Location**: San Francisco, US

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Motive for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, Mexico, United States

## Features

- Activity Tracking
- Alerts/Notifications
- Asset Tracking Software
- Audit Trail
- Budget Tracking
- Carrier Management
- Compliance Management
- Customer Portal
- Data Import/Export
- Delivery Tracking
- Dispatch Management
- Document Management Software
- Driver Management
- Electronic Signature
- Employee Management
- Expense Tracking
- Fleet Management Software
- For Freight Operations
- For Oil & Gas
- Fuel Cost Management
- Fuel Tracking
- GPS
- Geofencing
- Historical Reporting
- Incident Reporting
- Inspection Management
- Inventory Management Software
- Live Driver Tracking
- Maintenance Management Software
- Mobile Access
- Performance Metrics
- Preventive Maintenance Software
- Real-Time Updates
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Route Optimization
- Routing
- Safety Management Software
- Scheduling Software
- Service History
- Shipment Tracking Software
- Spend Analysis
- Technician Management
- Transportation Management Software
- Vehicle Information
- Vehicle Management
- Vehicle Tracking
- Warehouse Management Software
- Work Order Management

... and 24 more features

## Integrations (92 total)

- AUTOsist
- Arrivy Field Service Management
- AscendTMS
- AssetWorks
- Avaal Freight Management (AFM)
- Axis TMS
- Axon Trucking Software
- BOLT
- BeyondTrucks
- BridgeHaul
- ClearTrack GSM
- CoPilot Truck
- Datatruck
- Descartes MacroPoint
- DriveCam

... and 77 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Transportation Dispatch Software](https://www.capterra.ca/directory/10048/transportation-dispatch/software)

## Related Categories

- [Trucking Software](https://www.capterra.ca/directory/30085/trucking/software)
- [Spend Management Software](https://www.capterra.ca/directory/31817/spend-management/software)
- [Safety Management Software](https://www.capterra.ca/directory/31299/safety-management/software)
- [Logbook Software](https://www.capterra.ca/directory/30916/logbook/software)
- [Fleet Management Software](https://www.capterra.ca/directory/20007/fleet-management/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.ca/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Samsara](https://www.capterra.ca/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews)
3. [One Step GPS](https://www.capterra.ca/software/197399/one-step-gps) — 4.8/5 (261 reviews)
4. [CalAmp](https://www.capterra.ca/software/1029815/calamp) — 4.3/5 (77 reviews)
5. [Verizon Connect](https://www.capterra.ca/software/124641/fleetmatics-work) — 3.2/5 (940 reviews)

## Reviews

### "Motive to Move" — 5.0/5

> **Justin** | *February 22, 2024* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: Great customer support 24/7. They also have a community board where other users can discuss issues or concerns that they ran into on Motive, and how they solved the issue. Motive is active on this as well, answering any concerns as well as they can.
> 
> **Cons**: The only concern i would say about motive is that it is not a satellite telematics service. In long haul trucking we travel to a lot of areas where there is no cell service, and this leads to issues/concerns with tracking the unit.
> 
> Motive was easy to set up with our client specialists, and great support during the set up of the program for our company. Any questions or concerns they answer as best as they can, and if it is a new issue they work on resolving it ASAP.

-----

### "Do not use this company- They are useless" — 1.0/5

> **Sonny** | *August 5, 2024* | Legal Services | Recommendation rating: 0.0/10
> 
> **Pros**: The staff has no idea what they’re doing. They have no knowledge of their own system. Complete waste of money and time
> 
> **Cons**: Staff Knowledge of Devices&#10;False assurances&#10;Their own team doesn’t even know what devices they have&#10;Took me six months to let them know or for them to figure out which device that they need to send me
> 
> Horrible, horrible horrible use so many options. These guys will take your money and never call you back again and then give you random calls acting like they are following up on customer service.

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### "Horrid Experiences for last 2 years" — 1.0/5

> **Bawnie** | *August 8, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10
> 
> **Pros**: used to be good customer service in tech support Now 24 hrs to get any solutions if that happens at all... Only good if in cell service email ranges
> 
> **Cons**: now all the departments dont talk to each other. Price gouging&#10;Managers dont do anything to help the problem  they only do NEW pricing
> 
> horrible experiences.&#10;2 accidents (motive said didnt happen) one head on and one rollover&#10;pricing is 500 more to use your old equipment that didnt show the accidents

-----

### "Charges for services not provided" — 1.0/5

> **Justin** | *January 10, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing worst company i have dealt with. The account manager (\[sensitive content hidden\]) would not help or put us through to somebody that could she claimed she was the only one that couldn't help us
> 
> **Cons**: The account manager in the billing department. the employees that we dealt with did not help in any way once they steal your money the are done with you and will not help
> 
> Horrible we sold a truck 2 weeks after our renewal and they will not refund the charges on the remainder of the year the eld is not being used

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### "Poor customer service" — 1.0/5

> **Raychell** | *October 18, 2024* | Automotive | Recommendation rating: 0.0/10
> 
> **Pros**: Works when it works good, however the customer service is terrible. They will not help you cancel boxes you no longer use
> 
> **Cons**: Would not cancel boxes we don’t use, surprise billing. Read up on BBC about them. Awful
> 
> Multiple people pro active calling to sell you what you don’t need but won’t help you when you need to cancel what you don’t use

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## Links

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