--- description: Learn more about Motive pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Motive Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/10048/transportation-dispatch/software) > [Motive](/software/138669/motive) # Motive Canonical: https://www.capterra.ca/software/138669/motive Page: 1 / 69\ Next: [Next page](https://www.capterra.ca/software/138669/motive?page=2) > Cloud-based fleet management and driver safety platform designed to enhance safety, productivity, and profitability for organizations. > > Verdict: Rated **4.5/5** by 1688 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Motive? Fleets of all sizes across industries such as trucking, construction, field service, agriculture, passenger transit, and delivery, the tool manages assets, simplifies operations, and reduces costs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1688 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Motive - **Location**: San Francisco, US ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Please contact Motive for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, Mexico, United States ## Features - Activity Tracking - Alerts/Notifications - Audit Trail - Carrier Management - Customer Portal - Customizable Reports - Data Import/Export - Data Visualization Software - Delivery Tracking - Dispatch Management - Document Management Software - Driver Management - Electronic Signature - Employee Management - Expense Tracking - Fleet Management Software - For Freight Operations - For Oil & Gas - Fuel Cost Management - Fuel Tracking - GPS - Geofencing - Historical Reporting - Incident Reporting - Inspection Management - Inventory Management Software - Live Driver Tracking - Location Tracking - Maintenance Management Software - Maintenance Scheduling - Mileage Tracking - Mobile Access - Mobile Signature Capture - Preventive Maintenance Software - Real-Time Analytics - Real-Time Updates - Repair Tracking - Reporting/Analytics - Route Optimization - Routing - Scheduling Software - Service History - Shipment Tracking Software - Spend Analysis - Technician Management - Vehicle Information - Vehicle Management - Vehicle Tracking - Warehouse Management Software - Work Order Management ... and 24 more features ## Integrations (87 total) - AUTOsist - Arrivy Field Service Management - AscendTMS - AssetWorks - Avaal Freight Management (AFM) - Axis TMS - Axon Trucking Software - BOLT - BeyondTrucks - BridgeHaul - CoPilot Truck - Datatruck - Descartes MacroPoint - DriveCam - Elite EXTRA ... and 72 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Transportation Dispatch Software](https://www.capterra.ca/directory/10048/transportation-dispatch/software) ## Related Categories - [Trucking Software](https://www.capterra.ca/directory/30085/trucking/software) - [Spend Management Software](https://www.capterra.ca/directory/31817/spend-management/software) - [Safety Management Software](https://www.capterra.ca/directory/31299/safety-management/software) - [Logbook Software](https://www.capterra.ca/directory/30916/logbook/software) - [Fleet Management Software](https://www.capterra.ca/directory/20007/fleet-management/software) ## Alternatives 1. [Elite EXTRA](https://www.capterra.ca/software/131389/elite-extra) — 4.7/5 (388 reviews) 2. [Samsara](https://www.capterra.ca/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1031 reviews) 3. [One Step GPS](https://www.capterra.ca/software/197399/one-step-gps) — 4.8/5 (264 reviews) 4. [CalAmp](https://www.capterra.ca/software/1029815/calamp) — 4.3/5 (77 reviews) 5. [Verizon Connect](https://www.capterra.ca/software/124641/fleetmatics-work) — 3.2/5 (946 reviews) ## Reviews ### "Poor customer service" — 1.0/5 > **Raychell** | *October 18, 2024* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Works when it works good, however the customer service is terrible. They will not help you cancel boxes you no longer use > > **Cons**: Would not cancel boxes we don’t use, surprise billing. Read up on BBC about them. Awful > > Multiple people pro active calling to sell you what you don’t need but won’t help you when you need to cancel what you don’t use ----- ### "Horrid Experiences for last 2 years" — 1.0/5 > **Bawnie** | *August 8, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: used to be good customer service in tech support Now 24 hrs to get any solutions if that happens at all... Only good if in cell service email ranges > > **Cons**: now all the departments dont talk to each other. Price gouging Managers dont do anything to help the problem they only do NEW pricing > > horrible experiences. 2 accidents (motive said didnt happen) one head on and one rollover pricing is 500 more to use your old equipment that didnt show the accidents ----- ### "Charges for services not provided" — 1.0/5 > **Justin** | *January 10, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Nothing worst company i have dealt with. The account manager (\[sensitive content hidden\]) would not help or put us through to somebody that could she claimed she was the only one that couldn't help us > > **Cons**: The account manager in the billing department. the employees that we dealt with did not help in any way once they steal your money the are done with you and will not help > > Horrible we sold a truck 2 weeks after our renewal and they will not refund the charges on the remainder of the year the eld is not being used ----- ### "Company employee" — 5.0/5 > **Jaspal** | *March 19, 2026* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Easy to understand and easy to use. Good app for both drivers and companies.Value for money as well. > > **Cons**: Something we have to face network issues. Eld device glitch. Rest of the features are working perfectly. > > We are using motive for my than six years. Highly recommended.Live GPS is very useful feature.must for all. ----- ### "Can’t get my money back. Horrible service. Horrible people" — 1.0/5 > **Makhmud** | *April 8, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: It was all good until the price increase. Was not happy about it and decided to cancel but can’t refund. > > **Cons**: Horrible customer service. Trying to cancel the subscription and they won’t refund me for the months that I won’t be using their service. > > Had motive for many years. Few months before 2025 got an email saying there will be price increase. Wasn’t happy and I replied to the same email saying do not charge me because I won’t be renewing my subscription I no longer will be using motive. Ended up still getting charged with the price increase. Used it for couple of months now trying to cancel and they won’t refund me for the months that I won’t be using. ----- Page: 1 / 69\ Next: [Next page](https://www.capterra.ca/software/138669/motive?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/138669/motive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data