--- description: Learn more about Gingr pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gingr Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Pet Grooming Software](/directory/30845/pet-grooming/software) > [Gingr](/software/136469/gingr) # Gingr Canonical: https://www.capterra.ca/software/136469/gingr Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/136469/gingr?page=2) > Less busywork, more tail wags. Manage your business with an extensive suite of features your staff and pet parents will love. > > Verdict: Rated **4.5/5** by 214 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Gingr? Made by pet lovers, for pet lovers. Gingr is the top pet-care software. With industry-leading performance and powerful features, Gingr works 24/7 to help pet-care professionals thrive. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 214 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Gingr - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$95.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: All of our plans include customer support, a pet parent mobile app and customer portal, pet report cards, automated emails, vaccination management and more\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Client Database - Client Portal - Confirmations/Reminders - Customer Database - Customer Management - Customizable Forms - Employee Management - Inventory Management Software - Mobile Access - Online Booking - Online Payments - Pet Birthday Tracking - Recurring Appointments - Reminders - SMS Messaging - Scheduling Software - Service Catalog - Staff Management - Website Integration ## Integrations (7 total) - Broadly - CardConnect - IFTTT - Kisi - Meta for Business - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Pet Grooming Software](https://www.capterra.ca/directory/30845/pet-grooming/software) ## Related Categories - [Kennel Software](https://www.capterra.ca/directory/30574/kennel/software) - [Pet Grooming Software](https://www.capterra.ca/directory/30845/pet-grooming/software) - [Appointment Scheduling Software](https://www.capterra.ca/directory/30757/appointment-scheduling/software) ## Alternatives 1. [Pet Manager](https://www.capterra.ca/software/150536/pet-manager) — 5.0/5 (61 reviews) 2. [BusyPaws](https://www.capterra.ca/software/1014353/busypaws) — 4.7/5 (79 reviews) 3. [Paw Partner](https://www.capterra.ca/software/203713/paw-partner) — 4.9/5 (59 reviews) 4. [RunLoyal](https://www.capterra.ca/software/219841/runloyal) — 4.8/5 (27 reviews) 5. [Kennel Connection](https://www.capterra.ca/software/102808/kennel-connection) — 4.4/5 (79 reviews) ## Reviews ### "Gingr has made my life as a pet parent 10x easier\!" — 5.0/5 > **Louisa** | *August 18, 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Highly organized profiles with lots of ways to customize and store information, great in-app reminder system, simple design which makes use efficient > > **Cons**: There needs to be an easily accessible, and detailed user help page > > I have been SO happy with Gingr\! As a busy pet parent I need my pet's information to be stored in order to quickly book grooming, daycare, etc. and Gingr makes this all possible. ----- ### "Gingr requested review" — 4.0/5 > **Jodi** | *September 22, 2024* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: The report card features are what our clients rave about the most. > > **Cons**: The newsletter and marketing needs more flexibility and options > > We have had some high and lows with the application and people who are extremely knowledgeable and others who are not. But overall we just want them to make it right when mistakes occur and they have consistently done that for us. ----- ### "Don't use this software\!\!" — 1.0/5 > **Ed** | *December 31, 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: They are good with billing businesses for their service. Software has many service features...some even work. > > **Cons**: This software is owned by a venture capital firm. They \[vc firm\] don't care about the software or service and are very arrogant. They just buyout other better softwares and make them disappear. Revelation Pets is their UK counterpart, owned by the same firm. It's fairly well known that the support staff ignore calls and other communication. Impossible to speak with support and/or sales\! Most of the available features don't work properly. Very complicated system to setup and maintain. The software is full of software bugs. They don't ever tend to fixing the software\!\!\! Our customers find the portal and phone app very difficult and confusing - they HATE IT\!\! We have lost business as a result of this garbage software. > > BEWARE\!\!\! If I could give negative star rating, I would. Gingr and it's venture capital \[sensitive content hidden\] blatantly ignore their clients. The only reason my business is with them now, is because they buy other software companies and force you to switch. I have spent decades in the IT and computer software industry before changing to the pet industry. I strongly recommend you do your best to avoid Gingr\! Do some homework and research. Search the user groups. They have a private group on Facebook. There group members have the same complaints about this software. ----- ### "Customer service is horribly lacking" — 1.0/5 > **Kara** | *January 7, 2026* | Consumer Services | Recommendation rating: 1.0/10 > > **Pros**: We love how customizable the grooming calendars/appointment set up is. We have multiple groomers and they all take their dogs at different times, some in blocks, some not. This was the only software I could find at the time we were looking that would accommodate our complex scheduling choices. > > **Cons**: The customer service has degraded to the point that the software cannot be recommended. We cannot get a person to help with even urgent matters and support tickets seem to be going unanswered. Currently our system SMS messages are not consistently being sent and there is no way to know which ones actually went to the customer. The Communications portion of owner records show the message as having gone but nothing is shown as sent in History, even if it was sent. It is a total mess that has undermined our customers' trust in us. > > The first two years were pretty good. That last year has been a series of issues that go unresolved. ----- ### "I wouldn't rate this software in the top ten" — 1.0/5 > **Tiffany** | *November 4, 2025* | Veterinary Software | Recommendation rating: 1.0/10 > > **Pros**: This software should not be in the top ten. As a customer, I can tell you that something has seriously shifted in our experience using this product. Please read on. > > **Cons**: Customer service was eliminated, only AI chat bots now. Customer portal is very disliked by our clients; is clunky and non intuitive. Gingr behaves as a merchant card (swipe fee) middle man unfairly adding costs to your business. > > Did this company sell to the dark side\!? What happened\!? Customer service is now at the bottom of their list (one can only draw this conclusion; they have become entirely unreachable-- I mean, you can't even reach their sales team\!). If you are looking for pet industry software, I recommend looking elsewhere as Gingr's fees keep going up and service has drastically declined to pretty much non-existent. And the worst part--they have a behind-the-scenes handshake with a couple of merchant card companies (Cardpointe, and I think Stripe). Gingr will impair your level of software performance if you don't use one of their partners (Gingr won't push invoice transactions to your merchant card machine anymore unless you use one of their partners). So you keep paying more in subscriptions and they add a little pad for themselves on the merchant card side. They make decisions to add/subtract onto your swipe fee percentages; yes, I know because I called to complain a couple of years ago and they so-called negotiated with me to bring down our percentage,. . . because I'm a good customer and we had a lot of transactions . . . imagine that? What? Is this legal? This doesn't feel like the pet industry software we originally signed up for three years ago, it feels like it has become more of a greedy corporate shell of bots, feeding off of increasing your subscription fees and carving off merchant card fees. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/136469/gingr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/136469/gingr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data