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About JobAdder

JobAdder is the recruitment CRM and ATS you'll love to use, with all the power of legacy systems minus the complexity.

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Pros:

The customer support is nice and they try to be helpful with a very poor product.

Cons:

It is impossible to tell which candidates are on which job. The UI is inconsistent and there are constant updates that make the product so difficult to use.

JobAdder ratings

Average score

Ease of Use
4.5
Customer Service
4.5
Features
4.2
Value for Money
4.3

Likelihood to recommend

8.6/ 10

JobAdder has an overall rating of 4.5 out 5 stars based on 157 user reviews on Capterra.

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Filter reviews (157)

Lina
Lina
General Manager in Australia
Verified LinkedIn User
Human Resources, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Brilliant Job Adder !

5.0 last year

Comments: Absolutely Outstanding!The team at Head Office was incredibly pro-active and helped me at every step, responded to all queries very quickly.Excellent Sales and Support staff.I have used a number of competitors, JobAdder is the only software program to use for Business Development, Client Management, Labour Hire and Recruitment.

Pros:

Where do you start - Everything including, Candidate Management, Business Development, Finance and Costing, right through to Advertising.

Cons:

The Price - Its going to hurt when I have to buy more licences.

Aaron
Managing Director in UK
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

An excellent choice for most recruitment agencies

4.0 2 years ago

Comments: It's been a positive experience - we like using the software and wouldn't hesitate to recommend it to others.

Pros:

The product has vastly improved our levels of efficiency and rate of work; functionality is strong and well thought out - the support team are helpful and proactive at all times. A number of highly useful integration features are available, with new ones being constantly rolled out. A wide range of reports, including customisable ones are on offer.

Cons:

Whilst the UI is generally very good, sometimes there are a lot of extra clicks needed and a few further improvements in the user experience could make the product even better to use.

Job Adder Response

2 years ago

Improved efficiency, yay! So good to hear that you've had a positive experience with us so far, Aaron, and that you'd recommend us to others. Thank you.

Keeley
Managing Director in UK
Staffing & Recruiting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great system but major flaw with Job Board integration

3.0 5 years ago

Comments: If you don't need to integrate with UK Job Boards, JobAdder is a very good system. The Support Team respond quickly and there are lots of training videos to help.
Unfortunately as we are struggling greatly with uploading applications, it is wasting us a lot of time. The alternative is to switch the application form back on however we risk candidates not applying for vacancies if they are not able apply easily via the Job Boards. For this reason, we are having to look for an alternative system. If we would have known about this feature during the demo, we would not have chosen JobAdder. As a recruitment company, we need the candidates experience when applying for jobs to be as easy as possible.

Pros:

JobAdder is an all in one system which makes it easy for multiposting adverts onto Job Boards through to managing vacancies and candidates. It is very customisable and is great as a CRM as well as a recruitment management system for both Temporary and Permanent placements. It integrates with MailChimp and Xero which is also useful for us.

Cons:

The major flaw we have found is when applicants apply via the main Job Boards in the UK (TotalJobs, Reed, Monster and CV Library) they are diverted to an external application form where they have to reattach their CV. It doesn't pull the CV the candidate has in the Job Board. This means that candidates abort their application half way through which is putting a barrier in the way. As many applicants apply for jobs on the move, it's not likely they will have their CV to hand and saved on their phone. Most candidates will not come back later, they will just move onto the next vacancy advert. We turned the application form off, which means that we receive applications by email but we then have to manually upload them. If you regularly receive 50+ applications per role, this is then very time consuming. At this stage (Sept 2019) there is no update from JobAddder as to when they will be able to integrate with the UK Job Boards in the same way as Broadbean etc

Kirsty
Talent Manager in Australia
Staffing & Recruiting, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Get your time back!

5.0 2 years ago

Comments: Great - we have our team using it and everyone is on the same page, great for candidate management and helps to save time!

Pros:

Ad scheduling & being able to post on multiple platforms at once has been a major game changer for us. Being able to get a ton of time back not having to post ad's at random times during the week on all different platforms - can now do it all at once!

Cons:

I am unable to easily see when first looking at the candidate profile which platform they applied to the ad, I need to dig to get the info.

Job Adder Response

2 years ago

Thank you, Kirsty, for the awesome review! We're so happy to hear you've got that extra time back in your day.

Trevor
Partner in Canada
Human Resources, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Never been more efficient and timely

5.0 4 years ago

Comments: Conversion over to Job Adder from our previous ATS was straightforward, we had to some database clean up, but nothing that was a challenge. The usability, search function and the amazing customer support staff have made this product exceptional. After experiencing four other ATS systems for a year each in our search for the right one, I can say unequivocally that Job Adder has made our organization stronger, our company deliverable more consistent, and our output more efficient. It's an amazing product.

Pros:

I love the ability to quickly update information on candidates pulled into the search long list. Managing candidates is a piece of cake through their search function, every single candidate I speak with believes I have known them for years. Also the ability to update candidate information on the fly, while one the phone easily has made for a database richness that we haven't had before.

Cons:

As the new software upgrades take place you end up working between the old and the new interfaces which operate slightly differently. No big deal, but it will be nice when it is all consistent. Would also be nice to be able to set the default number of candidates in a long list to a number higher than 20.

Andrew
Recruiter in Australia
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The go-to software for recruiters

5.0 2 years ago

Comments: Very good experience, with ease of use. Critical to day to day life recruiting.

Pros:

Everything you need is all in one place with clever integrations that keep on being developed, with new ones being added regularly. Good customer service with limited drop outs.

Cons:

Not that I can easily think of. Strong CRM system.

Job Adder Response

2 years ago

You've made our day, Andrew! Thank you for your positive review.

Scott
Director in UK
Staffing & Recruiting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great software it has revolutionized how I work!

5.0 2 years ago

Comments: Exceptional

Pros:

Support, ease of use, unlimited email templates, gmail for jobadder plugin

Cons:

Can't easily change a job from contract to perm, for example. Cannot make HTML emails

Job Adder Response

2 years ago

What a review! This makes us super happy. It's awesome to hear that JobAdder has made such a difference to your work day. Thanks, Scott.

Joshua
Client Manager in Australia
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Software - Can't get anyone on the phone to help?

4.0 4 years ago

Comments: Excellent, except for being able to call someone and get assistance

Pros:

This software is brilliant for all things recruitment.

Cons:

I used this software for 2 years about 3 years ago and it changed the business I was working for in so many positive ways. You used to very easily be able to get someone on the phone for support but now, no one even picks up the phone! Every time I call the support team, I have to leave a message and it is just radio silence. One of the best softwares on the market but I am completed baffled at how hard it is to get someone on the phone. I'm sure their messaging support is good but I don't want to shoot 100 messages back and forth to get information on something that would take 5 minutes over the phone.

Kim
Sr. Account Manager/Recruiter in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy to use!!

5.0 4 years ago

Comments: I use the candidate search on a regular basis, I find it saves me time searching for candidates with specific skills. Overall I think JobAdder is an excellent tool! I'd love to continue to learn more ways to use it!

Pros:

JobAdder is so easy to use, it's pretty self explanatory, you can figure things out by searching around. I love the simple layout. I also that it has helped me become paperless. All notes are in each candidate file, I have access to information at all times. I also love the mobile app.

Cons:

Sometimes I think going through applicants is cumbersome and time consuming. On the quick view of an applicant, I wish I could easily look at the resume, and mark them reject. Or delete them from that screen, as in out of site, out of mind.

Vanessa
Founder | Chief Executive Officer in US
Human Resources, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

We Love Job Adder

5.0 4 years ago

Comments: The people that we engage with at Job Adder are exceptional. They offer hands on support and are an absolute pleasure to deal with. They have a great approach to client service and their Helpdesk is efficient and effective.

Pros:

Ease of Use, Ample Integrations available for automation, candidate experience and hiring manager portal features are great. Integration to GSuite and social pages. User friendly and implementation is easy and cost effective.

Cons:

The basic recruitment dashboard could be enhanced. Multiple Currency Reporting and Locations should be improved to cater for global recruitment agencies with branches in multiple countries.

Aishwarya
Recruitment Professional in India
Staffing & Recruiting, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Best review of JobAdder

5.0 2 years ago

Comments: The overall experience with JobAdder is very much good and I am satisfied using JobAdder.

Pros:

I like the resumes searching facility and database management of JobAdder. Also the usage to find candidates and check their status.

Cons:

There is nothing such cons of JobAdder for now. We can have the effective use and it is very easy to use.

Job Adder Response

2 years ago

Thank you for your 5-star review, Aishwarya! We are so pleased to hear that you're taking advantage of our proactive sourcing features and are satisfied with our product overall. The JobAdder Team

edward
MD in UK
Financial Services Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

JObadder a good choice

4.0 2 years ago

Comments: very good

Pros:

the support is excellent the system itself is good

Cons:

better intergration with linkedin without the recruiter license would be good

Job Adder Response

2 years ago

Delighted to hear that you are happy with our support and product. Thanks for taking the time to write us a review!

Natalie
recruitment consultant in Australia
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent recruiting software, easy to use, very functional and lots of customisation available

5.0 2 years ago

Comments: I have customised it so I can recruit really efficiently.

Pros:

features easy to use, easy to see candidates in a list OR individual files, can open links always in a new tab, its very very smooth to use and very nice to look at, Makes me motivated to work!

Cons:

some small areas don't talk to other areas, I really need some changes made so the system can be more well rounded. I also have a glitch in my system so you cant amend activity sheets without calling on JA support.In placements, you cant email / SMS both candidate and clients from the placement tabs, this can be annoying as it is not synced up with similar functions.

Job Adder Response

2 years ago

If we've made you feel motivated to work, then our job here is done! So good to hear, Natalie. Thanks for providing your valuable product feedback as well.

john
Director in New Zealand
Staffing & Recruiting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great Management tool

5.0 2 years ago

Comments: Great tool for keeping abreast of candidate movements, applications and job monitoring

Pros:

The ability to easily oversee candidates and monitor job progress.

Cons:

No comment really enjoy using it as it is easy to keep track of candidate movements and job progress.

Job Adder Response

2 years ago

It's really great to hear that you've enjoyed using JobAdder in multiple roles. Thanks John!

Agnes
Human Resource Advisor in Papua New Guinea
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Job Adder is a very user friendly system and can give all the information needed.

4.0 2 years ago

Comments: Very beneficial and an excellent tool for use.

Pros:

The links attached to the advert placement. Notes where the candidates are able to answer questions in order for the recruiter to make assessments based on their expectations/responses.

Cons:

All features are very good and I have no negative comments on this software.

Job Adder Response

2 years ago

Thank you for your feedback, we're glad to hear that JobAdder is benefitting you and your business!

Catarina
Compliance Team Leader in Australia
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Efficient and easy

5.0 2 years ago

Comments: Love it, no complaints at all.

Pros:

It's very user-friendly and well organised, we very rarely think of a feature that could make it better.

Cons:

That there isn't a quick view of someone's compliance status.

Job Adder Response

2 years ago

We're glad to hear your feedback, Catarina! We have big plans around compliance, which we will notify you about once released.

Nirmal
Managing Partner in UK
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great CRM and Recruitment Database System

5.0 2 years ago

Pros:

JobAdder is easy to use, intuitive and has a user friendly interface.

Cons:

Not a lot, it's generally very responsive and rarely does the system go down.

Job Adder Response

2 years ago

Thanks, Nirmal!

Verified Reviewer
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A Powerful Tool for Applicant Management

5.0 2 years ago

Pros:

As a scaling business, JobAdder plugged seamlessly into our existing infrastructure. Easy embed options enabled us to brand our posting on our existing site, while managing the data in their platform using powerful tools like a Natural Language Processor to be able to search through resumes and other applicant data.

Cons:

There was a bit of a learning curve for our users / administrators of the system to navigate through the various pages/listing/options. However, once folks were sufficiently trained and got the hang of it, they were able to use it more comfortably.

Job Adder Response

2 years ago

Thank you for your feedback, it's great to hear that our JobAdder Academy helped your users navigate through a new system more comfortably.

Sue
Director in Australia
Accounting Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent product very user friendly

5.0 2 years ago

Comments: Exccellent

Pros:

Really easy to use especially from Outlook attaching emails and creating applications

Cons:

Just when you use a function it should opens tabs at the side so we have multiple windows and not go back

Job Adder Response

2 years ago

Thank you, Sue, it's awesome to hear you're enjoying using JobAdder, especially the Outlook plugin. We'd love to help you with some tips and tricks to reduce the need for multiple windows. Our Support team is available 24/6 via the 'Help' button in your account to assist further.

Sharon
Director in Australia
Human Resources, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

JobAdder review

5.0 6 years ago

Comments: Great firm, evolving and leading product

Pros:

Hi have been a customer of Jobadder for over 5 years Support has always been responsive and impressively no glitches even though we are in WA Also when I was working with NFP Disability Services, I reached out and there was offer of support I love how Jobadder is now being more intuitive like when moving contacts to other companies it makes the comment, removing the requirement to make the record card note

Cons:

And whilst Im sure there is lots of content and video on help would be really good for refreshers like most used functions perhaps? Who has the time to self navigate? Perhaps yearly webinars these are the not to be missed new functions

Jesse
Owner in US
Staffing & Recruiting
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Perfect for a small agency!

4.5 9 years ago

Pros:

I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.

Cons:

There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional email addresses, twitter feeds, Facebook, GitHub, Stackoverflow, etc..) to enhance the record. It looks like you can add a picture to your candidate records, but you have to do that manually. Workable does all of this automatically. Lastly, I wish I could create a record from the clipboard as oppose to creating a .pdf or .doc to import a resume. Sometimes I find a resume on a blog and I just want to copy it and paste it into Jobadder. And if I had to nitpick... I wish it was a little bit faster.

Verified Reviewer
Verified LinkedIn User
Outsourcing/Offshoring, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Very powerful software!

5.0 7 years ago

Pros:

I was able to get a lot of responses from my job posting and has also great amount of quality leads.

Cons:

I can't think of any cons every since I used this software. There maybe some occasional slowdowns probably because of the computer hardware, but is overall a great system.

James
CEO in Australia
Verified LinkedIn User
Staffing & Recruiting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Great app with awesome customer service

4.0 7 years ago

Pros:

The workflows and set up is very easy to understand. They have walkthrough guides for almost everything and if something doesn't work or is missing the customer service team are very fast to respond using the chat feature.

Cons:

Some more integrations would be good. Especially with CRM systems. The marketing functionality is somewhat limited. There is an integration with MailChimp which is good.

Tavis
Manager in Australia
Verified LinkedIn User
Human Resources, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

JobAdder Review

5.0 6 years ago

Pros:

Ease of workflow makes the recruiter able on with their job

Cons:

Nothing, if we find an issue it fixed almost straight away / next day

Martin
Office Manager in UK
Staffing & Recruiting
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Great product with great support

5.0 9 years ago

Pros:

JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions. What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.

Cons:

Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.