--- description: Learn more about Service Fusion pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Electrical Contractor Software](/directory/31006/electrical-contractor/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.ca/software/135788/service-fusion Page: 1 / 14\ Next: [Next page](https://www.capterra.ca/software/135788/service-fusion?page=2) > Service Fusion is field service software that helps businesses schedule jobs, create invoices, and manage customer details. > > Verdict: Rated **4.3/5** by 308 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Service Fusion? Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 308 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: EverCommerce ## Commercial Context - **Starting Price**: US$259.00 - **Pricing model**: Flat Rate - **Pricing Details**: Add-ons available on all plans: Profit Rhino (Flat Rate Pricing) $199/mo, Job Photos $55/mo, Custom Docs $45/mo, eSignature $45/mo. Pricing effective August 1, 2026. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Audit Trail - Availability Management - Bid Management - Booking Management - CRM Software - Calendar Management - Calendar Sync - Client Management - Contact Database - Cost Database - Cost Estimating - Customizable Reports - Data Import/Export - Document Storage - Electronic Payments - Electronic Signature - Employee Scheduling Software - For Commercial and/or Industrial Electrical Contractors - GPS - Inspection Management - Inventory Control Software - Inventory Management Software - Invoice Management - Job Costing Software - Job Management - Job Tracking - Mobile App - Online Booking - Online Time Clock - Payroll Management - Preventive Maintenance Software - Project Management Software - Purchase Order Management - Real-Time Data - Real-Time Updates - Real-time Scheduling - Reporting & Statistics - Reporting/Analytics - Routing - SMS Messaging - Scheduling Software - Service History - Status Tracking - Takeoff Software - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ... and 24 more features ## Integrations (15 total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.ca/directory/30673/plumbing/software) - [Work Order Software](https://www.capterra.ca/directory/30785/work-order/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1479 reviews) 2. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5309 reviews) 3. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.4/5 (177 reviews) 4. [ServiceTitan](https://www.capterra.ca/software/150053/servicetitan) — 4.3/5 (339 reviews) 5. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (492 reviews) ## Reviews ### "Love the system as a whole, but the app and text functions are frustrating." — 4.0/5 > **Heather** | *January 6, 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The Customer Support team. The agents are friendly and knowledgeable. It never takes long to get through by phone, by email or by chat. When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions. Wonderful Customer Service at Service Fusion :) > > **Cons**: The field app and the texting functions. Our senior team members are frequently on the road without access to a laptop. There are far too many functions the app cannot access. The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. The texting needs major improvements. > > I am a big fan of Service Fusion having worked with it at two different employers. As I learn more from Customer Service I like it more and more. Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app. ----- ### "The good, the bad, and the ugly" — 3.0/5 > **Stacey** | *October 30, 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 4.0/10 > > **Pros**: I love that they have a phone system that works over the internet, loads of additional features such as inventory tracking, capturing photos directly into the platform and the ability to have clients sign forms right in the field. > > **Cons**: Difficulty in implementation, the speed of moving everything from our original CRM to the new platform. On month four and it's still not completed, so we haven't yet been able to make the move to the new platform. > > At first we were excited about the new platform, but after four months of paying for our current platform (Jobber) and Service Fusion and not being able to implement it, the shine is wearing off. The breaking point came yesterday when we discovered much to our chagrin that the job history could not be migrated. We're talking 8 plus years of photos, job notes, everything. We understood from the first meeting that this would be taken care of and during all these months of setup, we come to find out that won't be happening unless we do it ourselves manually. We don't have the time or resources for that kind of thing and at $833 a month after exchange, I would think this should have been done for us. Even their website states the following: As we start importing in the types of data (customers, equipment, job history), we will reach out to you at the end of each day and let you know the imports that have been completed. If you have any questions or concerns, feel free to reach out to us, we will work with you to make any adjustments you see fit. Between this and other issues we've run across - such as clients with multiple properties not being migrated correctly (one property management company had 62 clients and only 1 was shown and no job history) it's been disappointing. Rather than throw good money after bad, we're pulling the plug. We've spent a lot of time working on getting it set up but can't continue investing time and money into a program that doesn't deliver what its own website states it does. I've emailed customer service and our onboarding specialist, who by the way was professional and kind, but I have yet to hear back from anyone. I'm really surprised by this and disappointed. Even last week when they charged our card for $2500 with zero explanation (I can only assume it's for the next three months) and I emailed them asking about it - radio silence. Really disappointing customer service and trying to cancel is turning out to be incredibly difficult\! Even more disappointing that they have no way to migrate job history and it took us four months and so far about 4k to find out. ----- ### "Service Fusion a A-plus" — 5.0/5 > **Cyndi** | *January 6, 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The program is very user friendly an it offers all that we require for our business. Customer support is always very helpful and knowledgeable when ever i call in for assistance. > > **Cons**: The sync with QBO is not always perfect. i find it does not always work with receiving payments and sometimes for whatever reason the customers do not sync over. > > I have been using the program since 2022 and i find it to be a great dispatch program for our needs. As an electrical contractor it is important to have a reliable dispatch program that also has a great mobile APP ----- ### "Happy Customer" — 4.0/5 > **Sharon** | *January 7, 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Service Fusion provides good value for money, easy to use for the entire team, prompt and helpful customer support, and employee management for quick and easy payroll. > > **Cons**: I would like to be able to invoice for deposits on estimates created in Service Fusion. I would also like to be able to create statements for customers using Service Fusion. > > Overall I am very happy with Service Fusion, I have only been using the system since June and so far I have found it easy to use and I am able to find everything I need. ----- ### "Fantastic experience, amazing support, so glad to be back on this platform. Service Fusion \> Others" — 5.0/5 > **John** | *April 18, 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of depolyment; specifically the training modules, impeccable customer support, flexible schedule layout, ease of employee management, customizable features, truly a one stop application. it is Quickbooks certified; we know our data security is top notch. With an expanding team we are experiencing good value for the money we are spending. > > **Cons**: App features could be expanded, management will benefit from more options allowing extended abilites for scheduling, invoicing, reporting, estimating, printing to pdf etc remotely. Realtively simple commands as the framework is solid. > > Latest updates to the app and backend have resulted in a smoother operating experince, this app is definetly on the right track. The current experince does exactly what it is desgned to do, a couple of mino0r tweaks could make this suite level up\! ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.ca/software/135788/service-fusion?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/135788/service-fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data