---
description: Learn more about Service Fusion pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Service Fusion Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Electrical Contractor Software](/directory/31006/electrical-contractor/software) > [Service Fusion](/software/135788/service-fusion)

# Service Fusion

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> Service Fusion is field service software that helps businesses schedule jobs, create invoices, and manage customer details.
> 
> Verdict: Rated **4.3/5** by 308 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Service Fusion?

Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 308 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: EverCommerce

## Commercial Context

- **Starting Price**: US$245.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Alerts/Notifications
- Audit Trail
- Availability Management
- Bid Management
- Billing & Invoicing
- Booking Management
- CRM Software
- Calendar Management
- Calendar Sync
- Client Management
- Contact Database
- Contract/License Management
- Cost Database
- Cost Estimating
- Customer Management
- Data Import/Export
- Document Storage
- Electronic Payments
- Electronic Signature
- Employee Scheduling Software
- Equipment Maintenance Software
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Inspection Management
- Inventory Management Software
- Invoice Management
- Job Costing Software
- Job Management
- Job Tracking
- Mobile App
- Monitoring
- Online Booking
- Online Time Clock
- Payment Collection in the Field
- Payment Processing Software
- Payroll Management
- Photo Capture
- Photos/Images
- Preventive Maintenance Software
- Purchase Order Management
- Quotes/Estimates
- Real-Time Data
- Real-time Scheduling
- Reminders
- Reporting & Statistics
- Scheduling Software
- Takeoff Software
- Third-Party Integrations
- Time Tracking Software
- Work Order Management

... and 24 more features

## Integrations (15 total)

- Clyr
- Coast
- Customer Lobby
- Dispatch
- Google Calendar
- Microsoft Outlook
- Nexa Virtual Receptionist
- PaySimple
- Podium
- Profit Rhino
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- Sameday
- pulseM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software)
- [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software)
- [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software)
- [Plumbing Software](https://www.capterra.ca/directory/30673/plumbing/software)
- [Work Order Software](https://www.capterra.ca/directory/30785/work-order/software)

## Alternatives

1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1463 reviews)
2. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5301 reviews)
3. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.4/5 (177 reviews)
4. [ServiceTitan](https://www.capterra.ca/software/150053/servicetitan) — 4.3/5 (336 reviews)
5. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (471 reviews)

## Reviews

### "Love the system as a whole, but the app and text functions are frustrating." — 4.0/5

> **Heather** | *January 6, 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: The Customer Support team.  The agents are friendly and knowledgeable.  It never takes long to get through by phone, by email or by chat.  When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions.  Wonderful Customer Service at Service Fusion :)
> 
> **Cons**: The field app and the texting functions.  Our senior team members are frequently on the road without access to a laptop.  There are far too many functions the app cannot access.  The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there.  The texting needs major improvements.
> 
> I am a big fan of Service Fusion having worked with it at two different employers.  As I learn more from Customer Service I like it more and more.  Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app.

-----

### "Overall Feedback" — 5.0/5

> **Henry** | *April 15, 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: The all around features.&#10;It's a one stop for everything.&#10;I have my phones scheduling invoices all in one place.
> 
> **Cons**: Our recommendation don't really get implemented. I have suggested changes on the idea portal multiple times.
> 
> The software is super user friendly.&#10;It is quiet expensive and it would be nice if smaller company could have a cheaper option.

-----

### "General manager" — 4.0/5

> **Leah** | *January 19, 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Easy scheduling. User friendly. Navigating is easy. I like the formats and how it looks. Setting up prompts.
> 
> **Cons**: Multiple visits.. doesnt allow to skip over the weekend. Having to make multiple site visits. Timesheets could use some work
> 
> Great\! It’s eased our scheduling/timesheets/ invoicing immensely. Definitely recommend to others in the field

-----

### "Service fusion helps us run our business." — 5.0/5

> **Chelsea** | *January 7, 2026* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: I like the customer support, and that our technicians can add notes and photos in real time. Invoicing directly from the software is great
> 
> **Cons**: Sometimes it’s complicated to get an invoice to display properly the name and location with parent accounts.
> 
> Overall I like service fusion and it helps us run our business. It keeps us organized and keeps tract of daily information.

-----

### "Fantastic experience, amazing support, so glad to be back on this platform. Service Fusion \> Others" — 5.0/5

> **John** | *April 18, 2026* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of depolyment; specifically the training modules, impeccable customer support, flexible schedule layout, ease of employee management, customizable features, truly a one stop application. it is Quickbooks certified; we know our data security is top notch. With an expanding team we are experiencing good value for the money we are spending.
> 
> **Cons**: App features could be expanded, management will benefit from more options allowing extended abilites for scheduling, invoicing, reporting, estimating, printing to pdf etc remotely. Realtively simple commands as the framework is solid.
> 
> Latest updates to the app and backend have resulted in a smoother operating experince, this app is definetly on the right track. The current experince does exactly what it is desgned to do, a couple of mino0r tweaks could make this suite level up\!

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## Links

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