--- description: Learn more about Service Fusion pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.ca/software/135788/service-fusion Page: 1 / 14\ Next: [Next page](https://www.capterra.ca/software/135788/service-fusion?page=2) > Service Fusion is field service software that helps businesses schedule jobs, create invoices, and manage customer details. > > Verdict: Rated **4.3/5** by 308 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Service Fusion? Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 308 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KickServ ## Commercial Context - **Starting Price**: US$245.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Audit Trail - Availability Management - Bid Management - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Calendar Sync - Client Management - Contact Database - Cost Database - Cost Estimating - Customer Management - Document Storage - Electronic Payments - Electronic Signature - Employee Scheduling Software - For Commercial and/or Industrial Electrical Contractors - GPS - Inspection Management - Inventory Control Software - Inventory Management Software - Invoice Management - Job Management - Job Tracking - Mobile App - Monitoring - Online Booking - Online Time Clock - Preventive Maintenance Software - Project Management Software - Purchase Order Management - Quotes/Estimates - Real-Time Data - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Scheduling Software - Service History - Status Tracking - Takeoff Software - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ... and 24 more features ## Integrations (15 total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.ca/directory/30673/plumbing/software) - [Work Order Software](https://www.capterra.ca/directory/30785/work-order/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1456 reviews) 2. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5213 reviews) 3. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.4/5 (177 reviews) 4. [ServiceTitan](https://www.capterra.ca/software/150053/servicetitan) — 4.3/5 (332 reviews) 5. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (445 reviews) ## Reviews ### "Overall Feedback" — 5.0/5 > **Henry** | *April 15, 2026* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: The all around features. It's a one stop for everything. I have my phones scheduling invoices all in one place. > > **Cons**: Our recommendation don't really get implemented. I have suggested changes on the idea portal multiple times. > > The software is super user friendly. It is quiet expensive and it would be nice if smaller company could have a cheaper option. ----- ### "Good system for the early-growth contractor" — 3.0/5 > **Steven** | *October 23, 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 4.0/10 > > **Pros**: Easy to set-up, maintain and use. Good basic system overall. > > **Cons**: Not full-featured. Customer support was not very responsive. > > Not full-featured. Customer support was not very responsive. ----- ### "Fantastic experience, amazing support, so glad to be back on this platform. Service Fusion \> Others" — 5.0/5 > **John** | *April 18, 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of depolyment; specifically the training modules, impeccable customer support, flexible schedule layout, ease of employee management, customizable features, truly a one stop application. it is Quickbooks certified; we know our data security is top notch. With an expanding team we are experiencing good value for the money we are spending. > > **Cons**: App features could be expanded, management will benefit from more options allowing extended abilites for scheduling, invoicing, reporting, estimating, printing to pdf etc remotely. Realtively simple commands as the framework is solid. > > Latest updates to the app and backend have resulted in a smoother operating experince, this app is definetly on the right track. The current experince does exactly what it is desgned to do, a couple of mino0r tweaks could make this suite level up\! ----- ### "Love the system as a whole, but the app and text functions are frustrating." — 4.0/5 > **Heather** | *January 6, 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The Customer Support team. The agents are friendly and knowledgeable. It never takes long to get through by phone, by email or by chat. When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions. Wonderful Customer Service at Service Fusion :) > > **Cons**: The field app and the texting functions. Our senior team members are frequently on the road without access to a laptop. There are far too many functions the app cannot access. The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. The texting needs major improvements. > > I am a big fan of Service Fusion having worked with it at two different employers. As I learn more from Customer Service I like it more and more. Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app. ----- ### "Service Fusion a A-plus" — 5.0/5 > **Cyndi** | *January 6, 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The program is very user friendly an it offers all that we require for our business. Customer support is always very helpful and knowledgeable when ever i call in for assistance. > > **Cons**: The sync with QBO is not always perfect. i find it does not always work with receiving payments and sometimes for whatever reason the customers do not sync over. > > I have been using the program since 2022 and i find it to be a great dispatch program for our needs. As an electrical contractor it is important to have a reliable dispatch program that also has a great mobile APP ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.ca/software/135788/service-fusion?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/135788/service-fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data