--- description: Learn more about Service Fusion pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [HVAC Estimating Software](/directory/31012/hvac-estimating/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.ca/software/135788/service-fusion Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/135788/service-fusion?page=2) > Service Fusion is field service software that helps businesses schedule jobs, create invoices, and manage customer details. > > Verdict: Rated **4.3/5** by 290 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Service Fusion? Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 290 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KickServ ## Commercial Context - **Starting Price**: US$245.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Audit Trail - Availability Management - Bid Management - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Calendar Sync - Client Management - Contact Database - Cost Database - Cost Estimating - Customer Management - Dispatch Management - Document Storage - Electronic Payments - Electronic Signature - Employee Scheduling Software - For Commercial and/or Industrial Electrical Contractors - GPS - Inspection Management - Inventory Control Software - Inventory Management Software - Invoice Management - Job Management - Job Tracking - Mobile App - Monitoring - Online Booking - Online Time Clock - Photo Capture - Preventive Maintenance Software - Project Management Software - Purchase Order Management - Real-Time Data - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Service History - Status Tracking - Takeoff Software - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ... and 24 more features ## Integrations (15 total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [HVAC Estimating Software](https://www.capterra.ca/directory/31012/hvac-estimating/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.ca/directory/30673/plumbing/software) - [Work Order Software](https://www.capterra.ca/directory/30785/work-order/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5060 reviews) 3. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.5/5 (151 reviews) 4. [ServiceTitan](https://www.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (412 reviews) ## Reviews ### "General manager" — 4.0/5 > **Leah** | *January 19, 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Easy scheduling. User friendly. Navigating is easy. I like the formats and how it looks. Setting up prompts. > > **Cons**: Multiple visits.. doesnt allow to skip over the weekend. Having to make multiple site visits. Timesheets could use some work > > Great\! It’s eased our scheduling/timesheets/ invoicing immensely. Definitely recommend to others in the field ----- ### "Okay product. But need to speed the loading time of pages" — 5.0/5 > **pavan** | *January 11, 2026* | Construction | Recommendation rating: 6.0/10 > > **Pros**: Connects everything easily. i can order Po's and put them under different jobs. also i can track jobs from dispatch to completion in different phases. > > **Cons**: Extremely slow. When i add multiple site visits or the job batch becomes bigger, it takes ages for the page to load. sometimes its really frustrating > > Over all its good. but if you can speed up the pages opening time, that would be great. Also, we noticed its been hanging up a lot these days. It says 'hmmm' and page breaks. ----- ### "Love the system as a whole, but the app and text functions are frustrating." — 4.0/5 > **Heather** | *January 6, 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The Customer Support team. The agents are friendly and knowledgeable. It never takes long to get through by phone, by email or by chat. When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions. Wonderful Customer Service at Service Fusion :) > > **Cons**: The field app and the texting functions. Our senior team members are frequently on the road without access to a laptop. There are far too many functions the app cannot access. The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. The texting needs major improvements. > > I am a big fan of Service Fusion having worked with it at two different employers. As I learn more from Customer Service I like it more and more. Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app. ----- ### "Service Fusion a A-plus" — 5.0/5 > **Cyndi** | *January 6, 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The program is very user friendly an it offers all that we require for our business. Customer support is always very helpful and knowledgeable when ever i call in for assistance. > > **Cons**: The sync with QBO is not always perfect. i find it does not always work with receiving payments and sometimes for whatever reason the customers do not sync over. > > I have been using the program since 2022 and i find it to be a great dispatch program for our needs. As an electrical contractor it is important to have a reliable dispatch program that also has a great mobile APP ----- ### "Happy Customer" — 4.0/5 > **Sharon** | *January 7, 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Service Fusion provides good value for money, easy to use for the entire team, prompt and helpful customer support, and employee management for quick and easy payroll. > > **Cons**: I would like to be able to invoice for deposits on estimates created in Service Fusion. I would also like to be able to create statements for customers using Service Fusion. > > Overall I am very happy with Service Fusion, I have only been using the system since June and so far I have found it easy to use and I am able to find everything I need. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/135788/service-fusion?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/135788/service-fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data