Glue Up Reviews

"All-in-one Membership/ CRM/ Event Management Platform"

Comments: That's seamless. The automation programme helps to save paper, and can enable the system to send auto-email to the members/ attendees with customisation function. Love the convenient set up a professional webpage in 10 mins.

Pros: Integration with Membership, CRM, Events, Marketing and Finance altogether, and it could be the only platform to support the organization's operations. Value for money and great customer success team to answer any kind of questions to accommodate our business needs.

Cons: It can beef up a little bit of the campaign module to have more targeting and re-targeting functions to leverage the all-rounded marketing efforts.

"Eventbank were our ticketing partner for the 2018 St Patrick's Day Irish Ball"

Comments: The software made the sale and management of tickets and financial reporting incredibly easy and straightforward.

Pros: The software was easy to use, provided up to date information, allowed for the creation of reports with detailed information and the Customer Support provided by Eventbank was great, all queries were dealt with in a timely and professional manner.

Cons: The only con was the inability to create tickets for a full table as a back end user. This is an event specific con as creation of individual tickets is a very easy process

"SwissCham Southern Africa"

Comments: GlueUp has changed our life and assisted in keeping our image professional and fresh looking, Great support from the GlueUp team too.

Pros: Through EventBank (now GlueUp) we professionalised our database as well as our event management, which includes invitations, RSVP tracking, payments, etc. Mailings are quick & easy, Membership renewal process in GlueUp is streamlined, and with limited resources the the most efficient way. Strong protection of Members' data.

Cons: Some bugs are still in the system; templates often change colours, payment option via USA not a good solution for South Africa; need local payment option. Interface to SAGE would be brilliant.

"Ideal for Chambers and membership organisations"

Comments: Took a while to get used to all the controls and features. Once familiar, is rather intuitive. Customer support has been very helpful throughout.

Pros: EventBank has most of all the features that you'd need, and even the features you never thought you'd need. A good all in one CRM, event and comms platform.

Cons: Automated emails or notices being sent to our members without our control / ability to customise or prevent. Eg. When importing new members to company memberships. We need to be able to control this urgently.

"ECCP - Membership's Eventbank Experience"

Comments: Data management and efficiency had been embraced well since we used EB.

Pros: Very convenient tool to maintain and acquire members. That's crucial for our business so this has been a great help

Cons: There are certain areas for the membership application that can't be modified, which is a big factor to us.

"Best tool for event management"

Pros: Very ease to use for all the components in event management.

Cons: Few more features could be added in the future.

"User friendly platform."

Pros: Members can edit there details directly instead of sending it to us, online registration is also being done. Membership has increased.

Cons: Our finance department wants a specific tax invoice, which is not available in the platform. It would be good if that is looked into.

"Robust, reliable and user friendly."

Pros: Campaign and Event management features are absolutely easy to use with ready templates.
Dashboard & filter features are also useful for real time analysis.

Cons: The support provided is limited.No training document /video provided.
Users have to contact the support manager for answers on "how to ".
The payment gateway for Credit Card payment is hefty

"Simple but pain-staking"

Pros: Easy customer management.
Having an event management together.

Cons: Events and Newsletter created with the template that are not the latest design trend.
Editing your event and Newsletter are limited with built in function.
Function that are free with others CRM are a paid service such as API integration and Google Analytics tracking. It like having an excel file with customer information in it and you need to add in a customer one by one.
Server are slow and sometime will stuck and would resulted loss of work.

"Empower Your Events with Eventbank"

Comments: As an organizer of numerous events every year, we have used the Eventbank for more than a year and really like it. It is a true breakthrough app which greatly improves the efficiency of the whole team. By providing many ready-to-use templates, the software allows us to plan and promote our events online over in a short time. It also offers all important information attendees need weeks and months ahead of the events, such as schedules, maps, contact persons, speakers bios, and more. Meanwhile, the mobile Eventbank Manager is often used as a supplement to the online event management platforms. It makes it possible for every team members to keep updated the event progress and manage the event anytime and anywhere. It is definitely worthy to have a try!

Pros: Easy-to-use Templates, Online Payment, Management Android/IOS Apps, Email Campaigns.

Cons: Level of Customization.

"The complete event management tool"

Comments: I am very pleased with the experience with Eventbank. From Willis, their representative in Indonesia, to the support team, the service is very strong. The software is very versatile and has replaced three different softwares (CRM, E-mail marketing and event landing pages) that we were previously using.

Pros: The ability to seamlessly organise our events end to end. The event pages that get created automatically are very useful.

Cons: Some event pages are not very mobile friendly.

"The event is large or very small? with EventBank it does not matter."

Comments: I study it with my students as a tool of knowledge in the subject Management and Organization of Events of the Hospitality Career of my university.

Pros: It makes it very quick and easy to sell tickets for an event, as well as the creation and consultation of the financial reports that are generated from those sales. It is versatile, because it can be used in a large community of people, as well as in a small community and even in different events simultaneously. It's great.

Cons: I am studying it with my students and I still have not found any aspect that can be said is not suitable.

"Using EventBank Resource"

Comments: The membership management software allow makes it easy to track a members payments, activities, contact details and market to a member.

Pros: It's really easy to use makes you feel like an expert.

Cons: I have not had any issues with the resource to like anything least about it.

"Great event software"

Comments: Nice event software. I had very good experience of using Eventbank for about a year now. It helps to manage the events and registrations easily. The staff is also great - whenever you had a question, they just happily offered to help. Great team!

Pros: Easy to access attendee, speaker, sponsor, and other details thanks to integrated CRM. Registrations and their tracking are customizable and working seamlessly too.

Cons: Just some small details - like the map of the location of the event sometimes wasn't displaying properly.

"Eventbank is the best all-in-one solution! EB has amazing features like CRM, Event Management, etc."

Pros: 1. It is very easy to use
2. The feature to send out campaigns is awesome
3. Language options in Mandarin, English and Spanish
4. Available on Mobile Phone (Apps)
5. Checking In Attendees during events are super convenient, scanning QR codes, search by names, etc.

Cons: Sometimes the detailed information of the checking in status isn't synchronize. So it creates confusion on how many people have actually checked-in or not.

"Indiattitude"

Pros: Overall the software is very functional, user-friendly and easy to set-up. Customer support is very responsive and provides full assistance. Registrations forms are simple and quick to set-up because of its drag and drop features and we have largely used it for registrations of our conferences and events

Cons: Well some of the features may not have been relevant in case of virtual events however going forward, we would need accommodation or travel modules in-built in to the process for our events, which i presume is on the cards..

"Easy to use"

Pros: User-friendly. The sections like workflow manager are well organized. You can easily sort out things using Eventbank.

Cons: Just the frequent update of the software but nothing big.

"Indispensable in China"

Comments: Yale Center Beijing hosted hundreds of events and managed tens and thousands of contacts using this platform. Better than Eventbrite for China because of its China-friendly functionalities. Nice interface and easy to use.

"This is truly an app for Chambers of Commerce"

Comments: working tool

Pros: The creators seem to know what is essential for a Chamber of Commerce. Posting events for example is very easy with the given templates and directions. Just the ease of use makes me happy. Simply an excellent tool for any chamber.

"Good all-in-one platform for event professionals"

Pros: I found that it's really easy to design and build a custom event webpage. It's intuitive to use and requires very little training to get up and running. The email marketing functionality also makes it really easy to market and promote upcoming events, especially if you need a last minute push. It's also easy to add sub pages such as sponsors, partners and maps etc.

Cons: I don't have many complaints about this platform but I would like to see more features designed to help encourage and increase event attendee engagement.

"Functions running very well. Great customer service."

Pros: Great customer service. Very quick reply. Technicians help me with every step before the event start.

Cons: Would be better if can send SMS message.

"Best on the market"

Pros: I have demoed over 20 similar solutions. The software has all our required functionalities. The UX/UI is clean and elegant. The customer service is exceptional (special thanks to [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]). The value for money is unparalleled.

Cons: There are a few functionalities that could be made more user friendly. For instance, it would be great to have more options to customize the invoices or automatic emails sent. The system sometimes lags a little; it could be faster. These are all minor details. The software is overall very good.

"Putting the service in 'Platform as a Service'"

Comments: I've been working on implementing EventBank as the primary platform to organize, manage, and execute group exercise events for FitFam Shanghai - we're a very active and consistent fitness community and volunteer organization based in shanghai that organizes and runs completely free outdoor and some indoor workouts. The volume of workout 'events' that we do per week has increased drastically, and with EventBank we've been able to go from a rag-tag group of volunteers to a much more organized and efficient planning group. As a grassroots movement, this kind of tool is amazing and essential for us to be able to keep doing what we love, but do it better and better. The platform not only allows us to organize teams, plan events, and disseminate information to our community in a much more efficient and organized fashion - it's allowing us to finally put together data on how large our community actually is, who our core participants are, and their motivations for coming out to exercise with us. Our organization really emphasizes the idea and practice of community, including when deciding which partners and sponsors we choose to work with. EventBank is an excellent partner for us in that regard because of the support and technical teams behind it. We feel very strongly that we aren't simply using their platform, but that we're working with a team that is both part of and supporting our community. While the platform hasn't been without some minor bugs/issues, the responsiveness of the support and technical teams to every issue is amazing, and the speed with I'm seeing issues be responded to and resolved is superb.

Pros: It's functions are very apt to fulfill many needs of our organization, and the team responsiveness is great.

Cons: There are minor issues with some of the registration functions.

"Very effective platform, with more to come"

Comments: EventBank has some excellent features that make the chamber's work much easier. Their background is with events, and their platform provides a lot of features to help make the set-up, promotion and registration easier for us and the participants. For me, the e-newsletter system stands out - it used to take us weeks to put together a new email newsletter, but now we can do it in an afternoon. It also helps us collect a lot of data about the effectiveness of campaigns. Database management has been the biggest struggle, but their customer service is very responsive and, despite some hiccups, it is now handling new memberships and renewals well. They are continuing to provide new features, and are very responsive to suggestions on how to improve their service, especially in extracting useful information from the database.

Pros: The look and feel, and the potential to manipulate the data.

Cons: It has been a struggle to iron out the complications in the CRM, but it gets better all the time.

"Simple and user friendly CRM System"

Comments: I appreciate the customer support [SENSITIVE CONTENT HIDDEN], who always in timely manner response on any given time of the day and week. He always follow up and is extremely helpful. Wish [SENSITIVE CONTENT HIDDEN] was the one, who had been the first project manager, so it wasnt so delayed. But [SENSITIVE CONTENT HIDDEN] is super competent and understand his customers.

Pros: The software is very user friendly and not complicated and perfect for event and membership management.

Cons: Some features and the structure not so flexible. Still feel room for improvement to enhance the features. And many extra features is a different pricing contract.