--- description: Learn more about SmartFile pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartFile Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [File Sharing Software](/directory/30909/file-sharing/software) > [SmartFile](/software/134146/smartfile) # SmartFile Canonical: https://www.capterra.ca/software/134146/smartfile Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/134146/smartfile?page=2) > SmartFile allows you to securely manage files, control access, and restrict users through granular permissions. > > Verdict: Rated **4.3/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartFile? SmartFile excels in serving midsize businesses focused on growth and large enterprises that are in regulated and compliance focused industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 55 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartFile - **Location**: Indianapolis, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Business: $50/ month or $500/year for 1TB storage. Additional users $10 Business Plus: $150/ month or $1500.year for unlimited storage. Additional users $15 Business Unlimited: Contact SmartFile for pricing information for unlimited storage and unlimited users - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Drag & Drop - Encryption Software - Mobile Access - Search/Filter - Version Control ## Integrations (1 total) - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [File Sharing Software](https://www.capterra.ca/directory/30909/file-sharing/software) ## Alternatives 1. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28427 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12623 reviews) 4. [Dropbox Business](https://www.capterra.ca/software/143068/dropbox-business) — 4.5/5 (21682 reviews) 5. [LimeWire](https://www.capterra.ca/software/1073008/LimeWire) — 4.8/5 (448 reviews) ## Reviews ### "Quality FTP for your Business" — 5.0/5 > **Jesse Paul** | *February 1, 2019* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I really enjoyed almost every feature provided by SmartFile, including the easy to use interface that can be customized to emulate brand look and feel and the ability to create a hub for my clients to use. > > **Cons**: The only piece that I didn't appreciate was the price. My business is fairly small so the costs can quickly add up but I know SmartFile is the best solution for my business and clients and that is whay matters most. ----- ### "Willo Review" — 5.0/5 > **David** | *September 1, 2020* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Cost efficient, easy to deploy and use with our customers, fast > > **Cons**: Mostly a few UI/UX implementations regarding managing users, groups, shares. Some small attention on this front could yield goodness. ----- ### "Terrible" — 1.0/5 > **Verified Reviewer** | *January 17, 2020* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: Ease of use. > > **Cons**: No customer support. No web previews. Speed is so slow - its almost unbearable in this day and age. Everything about this FTP service is just below par for the amount of money. ----- ### "Review of SmartFile" — 5.0/5 > **Verified Reviewer** | *January 25, 2019* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: First and foremost, I like the fact that this service exists. I needed a place to backup files via ftp, and there are few places that allow for using ftp and allow this much file storage. There are a lot of features offered that I was not looking for, but they sure do come in handy. It is nice to have a web based interface and to be able to quickly generate and share a link with an expiration date. > > **Cons**: We have had some issues with a false message saying we reached our limit. I have been working with tech support, and they are assisting with the issue. Tech support responds quickly, and I really do appreciate that. > > The business problem that SmartFile solves is allowing lots of file storage which I use for daily backups of mission critical files. ----- ### "An easy to use FTP file management with powerful features" — 5.0/5 > **Verified Reviewer** | *February 1, 2019* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: What I like about SmartFile is that is easy to use and provides powerful features for companies that rely on FTP as part of their business. I like how we can organize everything and specially how we can give access to clients to upload the files needed to work on their projects. The main reason we had chosen SmartFile is that we do business in China and the US and file transferring is a problem due to China's security wall. SmartFile manages this very well and it was the best service we tried uploading files from the US to download them in China. More than 5 services tried, some of them more expensive, and SmartFile was the fastest. > > **Cons**: The software provides us with what we need. If could improve something, it would be the interface. It's easy to navigate but needs a revamp to make it look more up to date. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/134146/smartfile?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/134146/smartfile) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data