17 years helping Canadian businesses
choose better software
About TalentLMS
TalentLMS is the LMS built for training success. Easy to manage and a joy to use, teams embrace training from the very first click.
Anyone with a little knowledge of LMS functionality can easily set up their school. Love that it integrates easily with Shopify and ZOOM - our two most critical features.
All products have limitations and will go thru improvements. My very real concern is there complete lack of empathy with a start-up and poor customer service.
Filter reviews (541)
Usage
Sort by
Filter reviews (541)
TalentLMS is a great learning management system
Comments: It is a fantastic low cost solution to getting online learning experiences to customers.
Pros:
It is very easy to use and configure I was able to configure most of the system in only a few hours. The FAQ support is fantastic.
Cons:
If I had to pick anything it would be the limited customization on the course catalogue page. It shows everything a potential customer would need but you have no control over how it displays the course lists, especially the bundles.
Alternatives Considered: Class for Web (formerly Blackboard Collaborate) and Brightspace
Reasons for Switching to TalentLMS: The other systems where very expensive and didn't offer any features critical to our needs.
Epignosis Response
4 years ago
Thanks for your review and valued feedback, Colin!
TalentLMS helps me keep track of training courses easily
Comments: TalentLMS allows me to keep a record of my training courses, training hours, evaluations, and test results so that I can easily conduct an audit. It's great for getting acquainted with or relaying the organization's standards, and it helps sustain an effective rewards system.
Pros:
Excellent resource for reusing existing information into new educational resources; It can be picked up and used in less than an hour. Excellent service is a hallmark of this company. They are easy to contact, respond quickly and are open to suggestions for improvement. Their location in Cyprus scared me in terms of communication, but even with our own account representative, everything was fine.
Cons:
Unfortunately, when training materials are generated in Microsoft PowerPoint and submitted to TalentLMS, the software removes all animations and page transitions. The visuals are dull and unchanging.
Epignosis Response
11 months ago
Hi Courtney, thank you for the glowing review! It’s great that you’ve found setting up TalentLMS and working with our customer support team so easy (we’ll let them know!). You’ll also be happy to learn that we’re working on a new way to create your course content and even use AI to generate new texts, images, and other materials. Here’s how you can check out TalentCraft by switching to the TalentLMS+ Beta interface on your portal: https://help.talentlms.com/hc/en-us/articles/10927713481884-Getting-to-know-TalentCraft It’ll give you more freedom to craft the content you want and make it more visually engaging and interactive for your learners.
Lacking Features as Advertised
Comments: Very poor customer service, see above over six months or trying to work out issues with customer support, next step is Better Business Bureau.
Pros:
The software is said to have many features at a low cost, this is clearly false advertising.
Cons:
The software is advertised and marketed as a platform for selling online courses. For many issues users are required to enter CSS or Javascript for simple issues like a social media link. For over six months I have been trying to work with customer support, today I gave up. My next step is to report the company to the Better Business Bureau. As the [SENSITIVE CONTENT HIDDEN] wrote me: Hi Mark, Thank you for contacting me and for sharing your concerns. I can understand your frustration. It is true that our product development team has decided to focus more on Enterprise features, rather than e-Commerce related ones. We offer some integrations with payment gateways and specific eCommerce features allowing our customers to sell their courses through their TalentLMS portal but it is not our main focus. As far as your specific requirements are concerned, our support team offered you advice on how you could use our CSS / Javascript editors to achieve what you are looking for. We have decided to offer these editors (CSS / Javascript) to give our customers more freedom. Using these editors you have more options, but CSS and Javascript knowledge is required. We cannot provide customization services to our customers, according to our policy, but our software support engineers are always available to advise and guide you through. Please let me know if you need any further clarification. [SENSITIVE CONTENT HIDDEN] Pioneer in eLearning solutions TalentLMS
Epignosis Response
5 years ago
Dear Mark, we're sorry to hear that the follow up provided by our customer support team has not met your requirements. As mentioned in the email you shared, our team is on-hand should you wish to seek any further assistance. We wish you all the best in your future business endeavours.
Good Courses Assignment Tool
Pros:
"The report-generating function provides all the records I need for users' completion of course assignments. As for data analysis, it helps a lot to track records and participation rates.
Cons:
It would be better if the platform provided more 'mass selection' options for different purposes. If they allowed multiple selections for the same action, such as resetting user course assignments, it would be more efficient.
Epignosis Response
3 months ago
Hello Ping, Thank you so much for your glowing review! Your feedback keeps us going, and we want to help all of our customers achieve their training goals with TalentLMS.
Great platform to get your teams trained!
Comments: So far it's been great. We're already getting feedback from our users (sales people mostly from our customers) and regardless of the quality of the content, their experience compared to our previous platform is already better
Pros:
How easy and simple creating courses and enrolling people really is. I honestly believe that any platform that benefits the user experience is good enough to give it a try but I was blown away by how simple getting things out there was.
Cons:
Customization is a bit hard for beginners like me. This is the first time I'm the admin of a LMS, and they do have a great help / knowledge base system and sometimes I need to do some digging to get to the right answer. Luckily there's a very active community that usually points me in the right direction when I miss some of that help.
Alternatives Considered: Moodle and Docebo
Reasons for Choosing TalentLMS: We needed a better customer/end user experience for our learners and TalentLMS is delivering.
Switched From: Moodle
Reasons for Switching to TalentLMS: It's ease of setup and use, it's price point and the overall feedback we got from different people we consulted with just made it obvious that was the right platform for our customers and our business size.
Epignosis Response
3 years ago
Thank you for a very insightful review Alejandro. We love hearing that you find TalentLMS easy and simple. If you ever need extra help, don't doubt in reaching out to our top-notch support team!
TalentLMS
Comments: Overall it is good. Content creation pages is basic and could use more elemental tools to make them more appealing (like Word formatting)
Pros:
I is very easy to use and to create basic content, and the working area is large which I like more than other alternatives. For beginners is quite easy to start creating content and courses. Has the ability to integrate more advanced external html and external resources
Cons:
Lacks features in the design area. Integration of questions, test and graphic material could be easier. Needs more organizational tools. Needs more tips to integrate advanced html commands
Alternatives Considered: LearnWorlds
Reasons for Choosing TalentLMS: Price, interface and ease of use
Switched From: CANVAS
Reasons for Switching to TalentLMS: I did not have time to test Learnworlds because we were on a time limit to launch a course, and I had already practiced with Talent
Epignosis Response
4 years ago
Thanks for your review and welcome to TalentLMS! Thanks for choosing us as your new LMS. We're glad to hear that you're finding TalentLMS easy to use and we've shared your feedback with our team. If you need any assistance when using TalentLMS, check out our extensive knowledge base or feel free to reach out to our support team. Thanks again for choosing TalentLMS!
Exceptional Learning Management System for Global Training Needs
Comments: TalentLMS has been an indispensable tool for our organization. Its robust features, user-friendly interface, and exceptional support have not only met but exceeded our expectations. We wholeheartedly recommend it to any organization seeking an efficient and reliable learning management system for their global training needs. Five stars without hesitation!
Pros:
We've been utilizing TalentLMS for a considerable period now, and it has been an absolute game-changer for our team. This platform has revolutionized how we manage and conduct training sessions across our partner sites worldwide. One of the standout features of TalentLMS is its unparalleled ability to organize and facilitate seamless training sessions. The user-friendly interface makes it incredibly easy for us to create, distribute, and track training modules efficiently. This has significantly streamlined our processes, allowing us to focus more on the content and less on the logistics. Moreover, the global reach and accessibility of this system have been instrumental in our success. Being able to provide consistent and standardized training material to our partner sites worldwide has strengthened our operations and improved overall performance. The support and responsiveness of the TalentLMS team deserve special mention. Any queries or issues we've encountered were promptly addressed, showcasing their commitment to customer satisfaction.
Cons:
The only con I experience is that we cannot add pictures to surveys. But that's about it. Not a big deal.
Alternatives Considered: Lessonly
Reasons for Choosing TalentLMS: We transitioned due to several crucial factors that impacted our training efficiency. While Cerego served a purpose initially, its limitations became increasingly evident over time.
Switched From: Cerego
Epignosis Response
7 months ago
Julie, thank you so much for such a well-thought out and generous review, we're really happy that you've found so much to love with TalentLMS. We've also passed along your special praise to our support wizzards, they're always eager to hear from people who found their assistance helpful. Thanks again and happy learning!
TALENT LMS - The best in class
Pros:
I like that it's available on mobile devices and can be easily accessible when you're on the move. The interface is user friendly and it encourages learning. Interaction between learners and the tool are easily tracked and recorded.
Cons:
I have not yet encountered any features that have been unfavorable
Alternatives Considered: Moodle
Reasons for Switching to TalentLMS: Price. Design. Functionality. User friendly interface
Epignosis Response
2 years ago
What a fantastic review! Thank you so much. You're right about the mobile app, it's a great feature for learners that prefer to take their training on the go!
Great option for scaling and control!
Comments: Exceptional. I love the platform and how easy it is to use.
Pros:
That it's easy to scale along with your business growth and that you have so much control over how the courses look and feel to the user.
Cons:
It took some getting used to the dashboard functions and features. It can sometimes be difficult to navigate to certain features, like the timeline.
Epignosis Response
4 years ago
It's great to hear that you're enjoying the TalentLMS experience!
Good startup option
Comments: Overall, this has given us an easy platform for new employee training as well as Course training and purchasing options for freelancers.
Pros:
Very easy to build, user-intuitive, and quick to deploy
Cons:
Some options for training modules are limited, such as video embedding options and document embedding options.
Epignosis Response
4 years ago
Thanks for your review!
Talent LMS
Comments: One of the advantages is to train multiple people at once with sometimes different training modules. With the fast turnaround of employees it is difficult to think of other ways to keep up. Also recruitment of employees is made easy and fair.
Pros:
Easy of use, support and reasonable cost.
Cons:
During the training some trainees managed to use the "Incomplete" Button and then Resume to retry the question many times until pass. It was in a way resolved by opening the course in a new window but some find it difficult to manage.
Alternatives Considered: Docebo
Reasons for Switching to TalentLMS: I liked talent LMS due to the ease of use and technical support right from the start. Not that we needed a lot of support as the software help is useful and the system is easy to understand.
Epignosis Response
2 years ago
Andy we couldn't be happier to hear that after trying Docebo, you chose to deliver your training with TalentLMS because you found it easy to use and reasonably priced! Thanks also for your kind words about our support team; they will appreciate it!
TalentLMS - a great solution for bringing learning online to customers
Comments: It's been excellent overall and it has helped us to build a successful online business and respond quickly to our clients' needs.
Pros:
The software is easy to work with and simple to deploy. One of the most important features for us was the ability to create separate branches for our clients. We can customize the branches to our clients' needs and it is fast and easy to set up. This enables us to be very responsive to our clients. The customer support has been excellent throughout our two year experience of using this product.
Cons:
It's hard to find anything to add here. A small thing is that we'd like to be able to turn off or on the gamification feature at the branch level.
Alternatives Considered: Docebo
Reasons for Switching to TalentLMS: Simplicity of use, customer service and value for money.
Epignosis Response
4 years ago
Liz, it's great to hear that you've been able to use TalentLMS over the past 2 years to respond to your clients' changing needs and consistently delivering solid, customized experiences for your clients.
TalentLMS is simple to use and will assist your management team in developing an eLearning strategy.
Comments: It was easy to use and useful for creating our training modules, roadmaps, and progress tracking.
Pros:
The TalentLMS software is simple to use and will assist you in managing learning and development. Our entire company works from home, making it difficult to send updates and trainings to specific employees and assist them in becoming more engaged and knowledgeable about our products and services. We use TalentLMS to create courses, assign them to employees, and track their scores and progress. Very straightforward and efficient.
Cons:
The interface for creating your own courses is basic. It requires significant improvement. There aren't many editing tools. I strongly recommend that you use Canva for your slide, course design and content in order to make everything look pretty, colorful, and engaging.
Alternatives Considered: BizLibrary and Microsoft PowerPoint
Reasons for Switching to TalentLMS: Pricing and it can be integrated with BambooHR which we use for hiring new employees.
Epignosis Response
2 years ago
Hi Jade, thanks for your insightful and honest review. We're glad you find TalentLMS to be easy to use and manage. Your feedback really means the world to us as we strive to improve TalentLMS. Keep an eye out because some exciting new elements will be coming soon to make your experience on the platform even more enjoyable!
Everything you want for a reasonable price
Comments: It has been super easy to get my staff on board and set up. I have worked with our success manager and utilized the help desk as well and have had wonderful experiences each time. You couldn't ask for better service.
Pros:
Right off the bat, I liked the look and feel of the UI. It was easy to use and customize. Once we purchased the product, the customer service was outstanding!! They are so responsive and easy to work with. Not to mention all the onboarding support you get. You can't beat the price either. As a non-profit, I searched over 20 different systems and could not find one with this many features, support and customization for the price.
Cons:
It's honestly hard to find a con, but I do wish we could change the categories for the badges.
Alternatives Considered: NextThought, Accord LMS, Absorb LMS, Microsoft 365, Trakstar Learn, LearnUpon, Litmos and Relias
Reasons for Switching to TalentLMS: Because they has the best price to features and support ratio for the number of learners we had.
Epignosis Response
3 years ago
Marshall, thanks for your review of Our Customer service team appreciates your positive feedback! They are indeed a great team, and you can be sure that they will always be here to back you up when needed. Speaking of which, regarding your desire to change badges, here is an article to guide you through the customization. We hope it will help :)
Has been great experience
Comments: I'm developing courses to be licensed to facilities for them to deliver to their own clients. The dedicated support has been invaluable for helping someone with no previous experience take on this rather large effort. They always have good solutions for when I run into hurdles as I've been beta-testing this with prospective customers.
Pros:
I entered this world with no experience in online training, and started at ground zero in just researching different options then learning how to create courses. I have no idea how it compares to other options, but the bottom line is I've been able to create a platform that impresses people. The word that comes to mind frequently is that it's "robust." The under the hood capabilities seem to be really good as far as administrative stuff that I heaven't even scratched the surface of yet. As far as a few particular things I like: The test options include attractive features like drag and match, fill in the blank, and ordering. The user's interface is fun and attractive for tests. The other thing I really like about it is the support. For the plan I have, I have a dedicated support person who works with me as closely as I need in helping developing courses, etc. And on weekends/off hours I email support and they always respond within a few hours and are really good about helping me solve any issues.
Cons:
Every once in a while I bump up against a feature it doesn't have, or the text editor can be a little funky to get used to. The other thing is being based in Europe, the hours of availability with my dedicated support person is a bit limited—7am meetings. But there hasn't been any question that the pros outweigh the cons.
Epignosis Response
5 years ago
Jim, for a first-time LMS user, it sounds like you have mastered TalentLMS pretty quickly and you're already impressing your clients! Thanks for giving our quiz/test functions, user interface and admin functions an extra thumbs up. Our Support team is also super pleased with your feedback, they really do make it their business to give customers the best support possible, regardless of the time zone. As always, our Support team is there to help you if you face any future hurdles. Thanks for leaving us a review!
Excellent Customer Service
Comments: Absolutely a pleasure! I only converted my business over so that I could remain operating in response to the health and safety concerns related to COVID 19. I was absolutely terrified by converting my business over and was not sure how this would work. It has been a business saver! I am not a technical person the support available has been the best.
Pros:
The absolute best customer service- most answers can be found in the help search, however all questions I have had sent via email have either been answered the same day or at the very latest the next day. Quick tracking of what training each "user"- my care providers have completed, documentation, and verification of each of their training, ensuring quality assurance. Training- the ease of creating specific training for each of my careproviders- the ease in creating courses with the flexibility to easily switch from either uploaded video training/ to uploaded documents/ powerpoints- endless possibility to help in the creation of course training. Branch/ group trainings- an excellent feature for a business like mine that supports numerous clients from different agencies this allows you to share course trainings specific to each agency (branch) and each department (groups)
Cons:
I want to be able to have my care providers to repeat their course training annually. The only option available is to either reset their original progress (deletes it) or create all-new courses (clone). I wish there were a way to reassign the course annually. Electronic signature option- there is no option to integrate/ add on- electronic signature to the test. For quality assurance and compliance, I would love that as add on to the tests. Mobile App- is very limited in features, for both user and administrator, which defeats the whole purpose of the mobile ease. The inability to add any content, including a video with the mobile app, is a real bummer. I wish the administrator had the ability to add in a mouse hover or hover infobox- the site is easy to use; however, there are areas this would be greatly beneficial for a new user.
Epignosis Response
4 years ago
Angie, we're so pleased to hear that TalentLMS has enabled you to quickly and easily pivot to training your care providers remotely! Thanks for your feedback which we've shared with our team.
Scalable from Free to Enterprise with support at every step
Comments: We have only been TalentLMS customer’s for a short time but the personal support is. Right from the initial system demo that convinced me and my partners that this was the eLearning platform for us. The fact that we could start for free with support and have the potential to expand to an enterprise-level solution was exactly what we were looking for. The Platform is very intuitive, the initial video tutorials and the in-platform knowledge base are all very concise and helpful. Further. the personal support from a nominated individual that gave us the demonstration has really elevated the service above my expectations. Knowing that, when i hit a problem that i can’t solve, i can email and thet will have a personalised solution that works for me within 24 hours is phenomenal customer service. In less than 2 weeks we have uploaded some of our content and shared with of our partners. The feedback has been that the platform brings our content to life in a way that we simply could not have achieved on our own. We will soon be linking to the e-commerce element and hope to be processing payments early in the new year. We plan to scale very quickly and i know that with the the TalentLMS support team, the technology will not be the barrier to expanding our business. Thanks again and please keep up the excellent support.
Pros:
Loved the usability and time to implement. We are content creators and within a 2 days we have uploaded our content using nearly all of the features. Love the look and feel and simplicity. The different content types keeps it fresh and interesting and keeps learners engaged. As the admin i have great visibility of who is doing what on the system and that is excellent for tracking and audit trail of the learning journey. We provide compliance training so the certification is really important and it is simple to customise your certificates to your brand and words.
Cons:
Sorting out fonts and pasting text into the system can be a little fiddly to start with. That being said the support is excellent and it appears the system is completely customisable. Other WYSIWYG systems i have used at a similar price point simply say 'you can't do that' and you have to accept the limitations. So far, every problem i have encountered or request i have made, has been met with a custom piece of code to paste into system within 24 hours. I did not expect this level of service at $120 a month!
Epignosis Response
4 years ago
Chris, thank you for your warm words of praise and encouragement for the TalentLMS support team! It's true, they do go above and beyond to provide solutions for customers, wherever possible. We'll be with you every step on the way on your business' growth journey!
The ultimate platform for online knowledge dissemination
Comments: Today, after more than a year of using the TalentLMS platform, I have the duty to underline its multiple advantages that it has offered us in terms of digital training of researchers and employees of some companies in the process of data collection and processing. The platform allows to create and manage efficiently multiform online courses (videogrammed, textual or oral courses). With its three interfaces (administrator, trainer and learner), courses can be set up according to the desired options and uploaded according to the objectives set over time. In addition, the TalentLMS platform has a very well-designed and sophisticated interface in terms of course presentation. TalentLMS allows, thanks to its combination with Gotomeeting or Zoom, to provide very high quality videoconferenced courses. In addition, its combination with Salesforce makes it possible to better manage its courses in online sales.
Pros:
Simple, easy and very practical site to use for online training. It is more flexible and more adapted to professional training models for all categories of targets to be trained.
Cons:
We have not yet found any shortcomings in the use of this site for creating digital courses, although the general criticism of this site is that it does not perform well in terms of customisation.
Epignosis Response
4 years ago
What a great review Thomas, thank you so much! You really made our day. It is amazing to hear that you find TalentLMS flexible and easy to use thanks to its vast array of features. Knowing that you switched to TalentLMS after having tried CrossKnowledge training Learning Suite because we have advanced customisation possibility is a great reward to us!
Great LMS!
Comments: Excellent. Sadly, mid-2021 we switched to a comprehensive Coalition Management System which includes and LMS among other management systems. We are phasing out of TalentLMS and I'm sad! Many features in TalentLMS have spoiled us for other LMS's where features and flexibility are lacking. Our customer support at TalentLMS are phenomenal!
Pros:
TalentLMS is easy to use for learners, instructors, and admin alike. The ability to import not only users to TalentLMS but also to import user changes and assign courses, groups, branches, etc. by import is excellent. The user-interface is top-notch as well. Navigation throughout is smooth and intuitive. Creating course certificates was clunky at first, but compared to other LMS's TalentLMS offers more flexibility. Data and summary graphics are great in TalentLMS, too. A deciding factor for us was also no minimum annual membership. I also must say customer service was great -- both when we had the basic 500-user plan and when we bumped up to the 1000-user plan. Always professional and friendly and knowledgeable.
Cons:
We preferred user registration for courses external to TalentLMS and importing learners as opposed to direct registration by users to a course in TalentLMS. One reason for this was a user creating an account and filling in loads of custom fields only to be told at the end their email/userID already existed in the system. Branches were a bit confusing to learners and others. Certificates being tied to courses without the ability to tie a certificate to a learner was frustrating for us because various learners completing online learning might each have various output for their certificates. We ended up with loads of courses just for the purpose of certificate issuance. Event automation and notifications was somewhat complicated to learn and many an automatic email was sent in error.
Epignosis Response
3 years ago
Lisa, thank you for taking the time to review TalentLMS. We are glad to read you found the user experience on the platform to be a smooth one. We are sad to see you go due to your company's switch to a CMS, but you can trust that TalentLMS and it's top-notch support team will be here for you if you decide to come back to us!
TALENTLMS is a combination of simplicity and genius. We found it great, had no doubts about using.
Pros:
Simplicity and user friendly environment, possibility to add content in different formats, simple administration no special skills are needed to work with the software. When logged in, one can find a lot of methodological information on how to work and how to create training programs, which really facilitates the work. Although at the very beginning it seemed like we can create a training program quickly (in 2 months) ourselves, but the first program, which will be soon tested and presented on the Lithuanian market, took us half a year. It turned out that the methodological recommendations provided by Talent LMS are relevant and useful. We still did not try many things on the system (e.g. reports, massive user registration, gamification and other great tools), but we know that we will find the guidance on how to work with them in the recommendations. From the technical side the management of the system is very simple, there is no need for any special IT knowledge what is huge advantage.
Cons:
The majority of our clients read and write in Lithuanian. We have noticed that Talent LMS system language in web browsers is Lithuanian but in other devices, e.g. IPad and phones, it works in English only. Hopefully it is just a temporary challenge until we have the Lithuanian language on all devices. Since this is our first online training program, we are still learning many things and it is hard to make key observations. For example, we are currently thinking how to register 200 users at once into one training program if a client provides a list of student contacts. Not all of our clients will be able to register themselves on-line, therefore we will have to do this ourselves. Of course, we found an excel document on how to include students, but we haven`t tried it yet. Also, before we start, another issue of concern is the protection of personal data in accordance with EU directives. We will have to prepare legal descriptions by ourselves and give them for students to sign so as not to violate the EU law. It would be very helpful if we could get help from Talent LMS for such legal issues. This help could include the prepared and validated descriptions that must be automatically signed by the student who joins the system. We work with a variety of systems, such as ProsperWorks. It has a convenient integration with G-Suite. Maybe in the future something similar could be done with Talent LMS.
Epignosis Response
6 years ago
Hi, Gediminas! We¿re grateful for your positive review and the comprehensive feedback. TalentLMS is built to be simple, user-friendly and feature-rich. As you dig deeper we¿re sure you¿ll discover many ways our LMS can make your life easier. As for the app, it¿s not yet translated in Lithuanian. We¿ll be adding more languages with upcoming releases, so stay tuned. Thanks again for the thumbs-up!
Good Customer Service
Comments: The product works, customer support is great. There are some rough edges that could be improved, but some of those will only apply to specific use cases.
Pros:
The team at Epignosis have been great to work with over the year that we have been using TalentLMS. Our pricing tier doesn't give us a dedicated customer success manager, so all our support queries are handled by their general support team. Both their frontline and technical support staff have been amazing at helping resolve any questions that have been raised. As an LMS, TalentLMS does the job. As an organisation, we didn't know exactly what we wanted and so picked TalentLMS initially on price point from a shortlist of other much more expensive systems that offered similar functionality. We particularly wanted a multi-tenant solution. We don't see ourselves changing in the short term. The LMS is super easy to get started. The free option lets you get started and evaluate whether it will work for you, and there is no time limit on this. I also loved the fact that you can just get in and do things - so many vendors insist on demos before they give you access to a system and layer on the hard sell in that process. The team at Epignosis are not like this, they are not in your face at all. Set up your domain and try it, so much more simple and easy. In terms of the features of TalentLMS, I particularly like how much customisation you can do with Javascript and CSS. I understand that the TalentLMS+ system that is being developed won't have that same degree of customisation - I understand why, but it will be a real loss for teams like ours that have very specific requirements that are not easily met without writing customisations. Overall, the system is easy to set up and use. The learner experience is perhaps not as slick as it could be out of the box, but we have addressed that with our customisations. There were some challenges getting SSO set up, it wasn't quite as easy to do as the TalentMS knowledge base suggested - but we got there in the end. Course and user management are fine and it is possible to create custom user types and access permissions to a very fine level of detail. Mechanisms such as groups and branches work, but perhaps could be a bit more slick. We've ended up not using branches for that reason which has gone away from our original multi-tenant brief. Some things that don't work as well as you might hope can be worked around because the integration with Zapier lets you set up your own automations.
Cons:
The branches mechanism could be improved. It basically works fine, but the process of manually adding users to branches is a bit painful and switching between branches is ok but not perfect. The real pain for us is that each branch needs its own SSO configuration and login portal. What I would really love to see here would be a single login screen and then using the SSO credentials to send learners automatically to a given branch, for example based on their email address. That would make things so much more slick for those of us offering to other organisations. I think that I can work around this using Zapier, but using an integration engine to link TalentLMS back to TalentLMS is a bit ridiculous (even through I do that for a few things). Something that is really important for us as we are training software developers is to present highlighted code snippets. The page editor in TalentLMS is not great, and the default style for code is just preformatted HTML. It is easy to work around, we inject custom CSS and Javascript from the prism.js library and it works a charm. However, our concern moving forward is that the TalentLMS+ product is not going to support that degree of customisation. So code formatting using prism.js or highlight.js really needs to be incorporated in as standard functionality. There are other issues with the editor - pasting from other applications produces really messy html. Even if you "paste as plain text" it doesn't work well. Most people probably won't notice, but I am editing the html to make our other customisations work and am always cleaning things up. The product doesn't deal with images and media shared across courses. I would love to see a central library of content (currently it is per course). You can work around the per-course organisation of files if you know html. But what I would love to be able to do is set an image in CSS that then applies across all pages. For example, we have icons that we add into the blockquote style - I need to do each and everyone manually, whereas the whole point of CSS is to do it centrally.
Epignosis Response
7 months ago
Hello Andy, thank you for taking the time to leave such a great review and very constructive feedback :)! Firstly, we will make sure to transfer your encouraging words to our support team, who are dedicated to accommodating you with any concern. Regarding the Talent LMS+ Beta version, the new UI will gradually offer more options for Administrator and Instructor roles. You should also be expecting advanced content creation capabilities empowered by our new AI content creation tool, TalentCraft. Here, at TalentLMS we always aim to grow and get better with every new product release and launch. Thank you again for your review and we hope you have a great day!
TalentLMS - Our first choice for features, value and support!
Comments: TalentLMS has been fantastic in terms of support, quickly responding to all inquiries and technical requests. Where certain functionality is not available, they have provided effective work arounds. I can't say enough about the team at TalentLMS and their commitment to excellence in customer service.
Pros:
TalentLMS offers a suite of robust features as is extremely easy to use and intuitive for both learner and instructor/administrator. Overall, this is the best solution out there in terms of value for money.
Cons:
Our biggest beef is really on the eCommerce side of things and we hope the TalentLMS team is working on more robust solutions. Due to offering an all-access subscription model, we currently have to manage eCommerce via both our regular website store and using the somewhat fixed and limited eCommerce options built into the platform. This is not a "stopper" but most certainly an area for improvement where multiple configurable purchase/subscription options within the platform that can work simultaneously (payment option A, B, C, D, etc.) would be a huge value add.
Epignosis Response
4 years ago
Roderick, we're so glad to hear that TalentLMS has exceeded your expectations particularly in terms of customer service. As you know, our team is always on hand to help out if you hit any bumps and your feedback has been shared with our team. We're constantly working on improvements with quarterly product updates, so watch this space! Thanks for your review!
Achieving corporate training goals with TalentLMS
Comments: Our overall experience with TalentLMS is a good one. The software is very easy to administer, end users are very pleased with the simplicity of the platform and it offers great reporting metrics. Support from the TalentLMS team is usually very prompt and effective.
Pros:
What struck me with TalentLMS was the ease of use of the software literally from the trial phase, setting up and sharing courses as an admin, completing courses as a user and reporting and monitoring user progress. The concurrent active user plan is also a winner for us as we are able to add all employees in the organization without headache and billed only for excess active users per month.
Cons:
I would like to see TalentLMS integrated with our ERP solution so that training completed in TalentLMS will automatically update end user training record in our ERP solution.
Epignosis Response
3 years ago
Thank you for your review of TalentLMS Andrew! Knowing that you and your users found the platform easy to use and navigate truly made our day!
Amazing LMS that offers ease of use and quick deployment.
Comments: From the Trial start, TalentLMS was easy to start testing courses and assigning.
Pros:
The Progress Reports are crucial to our Mgt and you can create Custom Reports so you find stats within a few clicks. Plus, the simple easy to understand interface allows Developers quick course building. Then Learners quickly can navigate to their course.
Cons:
Still working out bugs with Adobe Captivate Class & "All New" versions.
Epignosis Response
7 months ago
Jeff, thank you for taking the time to share your thoughts on TalentLMS with us. We're glad you're making good use of custom reports and that your learners can so easily dive into training!
Big Bang for Your Buck
Comments: I've had an excellent experience with TalentLMS. I plan to continue to use this LMS with future clients simply because of the pricing structure, awesome support and the features it offers.
Pros:
This is a great and easy to use LMS. You get a pretty big bang for you money. As an administrator, it gives me enough tools to provide what my clients need. The ability to customize branches is a helpful option. My clients like the dashboard and the reporting features. They tell me the system is simple and easy to understand. They like the formatting and structure. I needed some tech support to figure out how to do a few things. The support was prompt and very helpful. They did follow-up to make sure I solved the problem. The video tutorials are an excellent way to problem solve for yourself. The pricing is excellent for the number of features and the ability to customize.
Cons:
Any problems I encountered were the result of my own mistakes.
Epignosis Response
5 years ago
Great to hear that both you and your clients are enjoying TalentLMS's ease of use and reporting features, Tracy! It's also good to know that you're making use of the branches function, which a lot of training companies find to be super useful for keeping clients quite separate. We're thrilled that you plan to keep using TalentLMS for your training needs, and our Support team is always on-hand should you run into any challenges along the way!