--- description: Learn more about ServiceTrade pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.ca/software/132690/servicetrade-commercial Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/132690/servicetrade-commercial?page=2) > Field service software for commercial contractors managing scheduling, dispatch, inspections, quoting, and invoicing. > > Verdict: Rated **4.6/5** by 344 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceTrade? Commercial contractors in mechanical, HVAC, refrigeration, fire, and life safety trades that manage complex assets, inspections, field teams, and service agreements. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 344 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTrade - **Location**: Durham, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Availability Management - Billing & Invoicing - Calendar Management - Compliance Management - Contact Database - Contract/License Management - Contractor Database - Customer Database - Customer Management - Dispatch Management - Document Management Software - Electronic Payments - Electronic Signature - For Commercial and/or Industrial Electrical Contractors - GPS - Inventory Management Software - Invoice Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Payment Collection in the Field - Preventive Maintenance Software - Quotes/Estimates - Real-Time Data - Real-Time Updates - Reminders - Reporting & Statistics - Routing - Scheduling Software - Self Service Portal - Service History - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ## Integrations (14 total) - Acumatica Cloud ERP - Deltek ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Work Order Software](https://www.capterra.ca/directory/30785/work-order/software) - [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1487 reviews) 2. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5319 reviews) 3. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.4/5 (177 reviews) 4. [Service Fusion](https://www.capterra.ca/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (506 reviews) ## Reviews ### "Overall experience with service trade" — 4.0/5 > **Bhawna** | *August 9, 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about ServiceTrade was its user-friendly platform for managing service operations, work orders, and customer information. It helped keep field activities organized and improved overall workflow efficiency. > > **Cons**: One downside of ServiceTrade is that some features can take time to learn, especially for new users. Managing more complex workflows can also require additional setup and training. > > Overall, my experience with ServiceTrade was positive. It provided useful tools for managing service operations, scheduling, work orders, and customer information in one place. While some features took time to learn, it was generally effective and convenient. ----- ### "Satisfied Service Trade User" — 5.0/5 > **John** | *October 1, 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Customer service is top notch. The efficiency of the software has increased profits. Dispatch board is helping with scheduling and keeping track of technicians and jobs > > **Cons**: Software favours US based companies and we are in Canada. Could use more customization of work acknowledgments and assets. > > Wonderful. Easy to learn and use. Service trade staff are always there to help with any issues. Prompt replies and friendly attitudes. ----- ### "Great software" — 4.0/5 > **Chris** | *February 28, 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Asset tracking and quick books integration > > **Cons**: No basic inventory or po system. You can not text customer from service trade or send service links > > Great platform and the mobile app is easy to use ----- ### "Servicetrade is the industry leader in software" — 5.0/5 > **Chris** | *January 3, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Perfect fit for the service industry to include field staff, sales staff \& office staff. Ease of use \& capabilities make Servicetrade the easy choice. > > **Cons**: No Cons, have used various platforms and for the last 5 years Servicetrade. Wouldn't change anything. > > Headache free, always performs as expected ----- ### "All In One Tool" — 5.0/5 > **Kyrik** | *November 27, 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Quoting, tracking, inventory levels, billing, paperwork dispatchment, technician scheduling is all straightforward and easy to use/learn. > > **Cons**: You have to be exact in the search bar, else it won't find what you're looking for. > > ServiceTrade has allowed our service department to keep our eyes on all the relevant information to execute our projects. The ServiceTrade team has been great to work with between training, modifying, and building the services we needed. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/132690/servicetrade-commercial?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/132690/servicetrade-commercial) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data