--- description: Learn more about ServiceTrade pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.ca/software/132690/servicetrade-commercial Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/132690/servicetrade-commercial?page=2) > Cloud-based FSM tool designed for commercial HVAC, mechanical, and fire contractors that enhances technician productivity and sales. > > Verdict: Rated **4.6/5** by 339 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceTrade? It is designed for commercial mechanical and fire contractors, HVAC contractors, fire protection services, mechanical service providers, refrigeration contractors, and electrical service providers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 339 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTrade - **Location**: Durham, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Availability Management - Billing & Invoicing - Calendar Management - Compliance Management - Contact Database - Contract/License Management - Contractor Database - Customer Database - Customer Management - Dispatch Management - Document Management Software - Electronic Payments - Electronic Signature - For Commercial and/or Industrial Electrical Contractors - GPS - Inventory Management Software - Invoice Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Payment Collection in the Field - Preventive Maintenance Software - Quotes/Estimates - Real-Time Data - Real-Time Updates - Reminders - Reporting & Statistics - Routing - Scheduling Software - Self Service Portal - Service History - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ## Integrations (15 total) - Acumatica Cloud ERP - ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Work Order Software](https://www.capterra.ca/directory/30785/work-order/software) - [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software) ## Alternatives 1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5098 reviews) 2. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.5/5 (162 reviews) 3. [Service Fusion](https://www.capterra.ca/software/135788/service-fusion) — 4.3/5 (306 reviews) 4. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (420 reviews) 5. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "Satisfied Service Trade User" — 5.0/5 > **John** | *October 1, 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Customer service is top notch. The efficiency of the software has increased profits. Dispatch board is helping with scheduling and keeping track of technicians and jobs > > **Cons**: Software favours US based companies and we are in Canada. Could use more customization of work acknowledgments and assets. > > Wonderful. Easy to learn and use. Service trade staff are always there to help with any issues. Prompt replies and friendly attitudes. ----- ### "Nearly perfect business tool that will continuously be refined over time" — 4.0/5 > **Carlo** | *August 19, 2024* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: The best part of Service Trade is the cohesive integration of between roles. Scheduling, dispatching, creation of job/services, collection of client information for a robust and useful database, creating invoices and billing, the ability to create tags for each asset, client, location, etc. How each step in the process from brand new client to billing said client flows seamlessly with different approaches to how much or little information is needed or shared makes this a nearly flawless experience. > > **Cons**: The lack of ability to rearrange the information fields for asset names. Not being able to do that with the help of a Technical Account Manager (TAM) was frustrating as the TAM had a lot on their plate and was tasked with more important tasks to the company than satisfying my OCD with naming schemes. Not the TAM's fault. > > My experience with Service Trade has been mostly positive and the only real snags have been the lack of even broader or more precise modifications or adjustments to how information is either presented or collected when it comes to assets. The more specificity, the better. ----- ### "ServiceTrade Review" — 5.0/5 > **Shannon** | *July 19, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: It's critical to have a good Field Service Management system when working in a service industry. ServiceTrade is an excellent product that eases the day-to-day burden of managing our customer's needs. In addition, ServiceTrade is continually approving their product. > > **Cons**: If I had to pick something it would have to be that occasionally I lose connection, and the pesky emu pops up. > > I love this product from reoccurring service management, to job creation/completion to invoicing. In addition, ServiceTrade has an amazing customer support team behind the scenes if needed. ----- ### "Service Trade review from Sterling Fire" — 5.0/5 > **Jerry** | *April 1, 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all in the same place. > > **Cons**: The field techs with non-ios mobile devices have some minor problems with the mobile app, but we manage work-arounds for them. > > We are a huge fan of ST. I continually push this product to other fire service providers that I know as well as other field service providers. It has been the greatest addition to our business. ----- ### "Servicetrade Assist" — 5.0/5 > **Donovan** | *May 12, 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: How much they check up on you and how they are available to help grow your business. > > **Cons**: Technical Support. Trying to get a person on the phone to talk about issues was a nightmare. > > My overall experience with servicetrade has been great. \[sensitive content hidden\] has been a tremendous help. She always is checking in and giving me tidbits and ways to improve my business. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/132690/servicetrade-commercial?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/132690/servicetrade-commercial) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data