---
description: Learn more about Pipedrive pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Pipedrive Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Lead Capture Software](/directory/31017/lead-capture/software) > [Pipedrive](/software/132666/pipedrive)

# Pipedrive

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> Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
> 
> Verdict: Rated **4.5/5** by 3043 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Pipedrive?

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3043 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pipedrive
- **Location**: London, UK
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A simple CRM starting at $12.50 per user per month subscription.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more

## Features

- AI/Machine Learning
- Activity Tracking
- Appointment Management
- Automated Responses
- CRM Software
- Campaign Management Software
- Chatbot Software
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customer Segmentation
- Data Entry Software
- Donor Management
- Email Marketing Software
- Email Tracking Software
- Feedback Management
- For Financial Institutions
- For Insurance Industry
- Goal Setting/Tracking
- Interaction Tracking
- Landing Pages/Web Forms
- Live Chat Software
- Marketing Automation Software
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- Onboarding Software
- Online Forms
- Performance Metrics
- Personalization Software
- Predictive Analytics Software
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Sales Activity Management
- Sales Reports
- Scheduling Software
- Search/Filter
- Shared Contacts
- Subscriber Management
- Survey/Poll Management
- Task Management Software
- Time on Site Tracking
- Transcripts/Chat History
- Usage Tracking/Analytics
- Visual Analytics

... and 68 more features

## Integrations (99 total)

- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Aircall
- Apollo.io
- Asana
- Bedrock Data
- Calendly
- CallHippo
- Callmaker
- Crossbeam
- Cyclr

... and 84 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Lead Capture Software](https://www.capterra.ca/directory/31017/lead-capture/software)

## Related Categories

- [Sales Performance Management Solutions](https://www.capterra.ca/directory/33455/sales-performance-management/software)
- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software)
- [AI Sales Assistant Software](https://www.capterra.ca/directory/34135/ai-sales-assistant/software)
- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews)
2. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6965 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
5. [EngageBay CRM](https://www.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "Pipedrive - sales management" — 4.0/5

> **James** | *June 12, 2024* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use for me and my team. Keeps us on track and engaged. It has become the software solution to that drives our sale meetings.
> 
> **Cons**: I am unsure how this software would scale to an enterprise solution (I have a salesforce background)
> 
> Very happy and impressed with the value of this software. It has been instrument in providing structure to our sales process and sales team

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### "Great low cost sales CRM" — 5.0/5

> **Anonymous User** | *July 1, 2025* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: Their visual sales pipeline makes tracking leads is pretty intuitive. The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns. It's easy to use, even for non-technical members of our team.
> 
> **Cons**: Pipedrive lacks advanced marketing automation and native email campaign tools, requiring integrations for full-funnel execution. Reporting can also feel limited for in-depth marketing analytics.
> 
> Pipedrive has been a reliable and user-friendly CRM for managing leads and streamlining sales processes. It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy. Still, it's efficient and easy to adopt.

-----

### "Pipedrive- A simple, Powerful CRM built for sales teams" — 5.0/5

> **Verified Reviewer** | *February 19, 2026* | Legal Services | Recommendation rating: 8.0/10
> 
> **Pros**: It is easy to use and intuitive to set up. It actively reminds me of prospects that are stalled and can set up automations to help progress prospects forward
> 
> **Cons**: Reporting on efforts within Pipedrive can be difficult and wish I could customize more within the system. Live Chat features are a paid add-on and adds up
> 
> Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work

-----

### "Stay on top of everything\!" — 5.0/5

> **Nathan** | *March 12, 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it helps me keep organized in all my tasks. I also like that it integrates so well with Gmail.
> 
> **Cons**: The mobile version is hard to navigate and as a result I rarely use it.
> 
> This helps me stay organized with different tasks and projects. I like that I can make notes about conversations I've had on specific deals I'm pursuing.

-----

### "Powerful Insight" — 5.0/5

> **Spencer** | *March 27, 2025* | Machinery | Recommendation rating: 9.0/10
> 
> **Pros**: Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and connect with them from there.
> 
> **Cons**: UI could use improvement, however the overall experience is a game-changer.
> 
> Tremendous experience, favourite tool to use by far. The insight option for all emails provides tremendous value in of itself.

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## Links

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