--- description: Learn more about Salesforce Starter pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Starter Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Salesforce Starter](/software/132665/salesforce-essentials) # Salesforce Starter Canonical: https://www.capterra.ca/software/132665/salesforce-essentials Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/132665/salesforce-essentials?page=2) > Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. > > Verdict: Rated **4.4/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Starter? Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 223 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, Netherlands, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam ## Features - Activity Tracking - CAN-SPAM Compliance - Calendar Management - Call Center Management - Campaign Analytics - Campaign Management Software - Campaign Scheduling - Catalog Management - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer Segmentation - Customizable Fields - Data Import/Export - Email Marketing Software - Email Tracking Software - Event Triggered Actions - For Insurance Industry - For Small Businesses - Health Score - Interaction Tracking - Knowledge Base Management - Knowledge Management Software - Landing Pages/Web Forms - Lead Capture Software - Lead Generation Software - Lead Management Software - Marketing Automation Software - Mobile Access - Mobile Optimization - Multi-Channel Communication - Onboarding Software - Order Management Software - Pipeline Management - Predictive Analytics Software - Sales Activity Management - Sales Pipeline Management - Search/Filter - Self Service Portal - Shared Contacts - Shopping Cart Software - Support Ticket Management - Task Management Software - Template Management - Usage Tracking/Analytics - Website Management ... and 38 more features ## Integrations (8 total) - ActiveCampaign - Box - Docusign - Dropbox Business - Dropbox Sign - Nicereply - PandaDoc - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software) ## Related Categories - [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.ca/directory/30072/online-crm/software) - [Mac CRM Software](https://www.capterra.ca/directory/30917/mac-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18771 reviews) 2. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Reviews ### "great platform for CRM and business management" — 4.0/5 > **Verified Reviewer** | *January 12, 2026* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: easy to use and essential for client data management and sales campaign. Both our sales team and management rely on the sales information on this platform. the platform has the ability to do deep dive analysis on past sales activities and maintain. key contacts > > **Cons**: In order to customize the salesforce platform to fit our needs, we need a dedicated specialist to manage the platform. would be more efficient if anyone can easily manage it ----- ### "Great Starter CRM for Small Sales Teams" — 5.0/5 > **Verified Reviewer** | *March 5, 2026* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Good CRM for small teams. Easy lead tracking and sales pipeline view. Clean dashboard. Helpful automation features for managing customers. > > **Cons**: Some features feel limited compared to full Salesforce. Customization options are basic. Pricing can feel high for smaller teams. > > Solid starter CRM. Helps organize leads, contacts, and deals in one place. Slight learning curve early, but useful once workflows are set. ----- ### "Salesforce starter review" — 5.0/5 > **Mohammed Hareez** | *February 6, 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Salesforce is one of the best CRM i have ever seen > > **Cons**: To be honest there is nothing i dislike about salesforce but sometimes its bit slow > > My overall experience is wonderful with salesforce ----- ### "Would recommend to experts" — 5.0/5 > **Khilah** | *January 10, 2026* | Cosmetics | Recommendation rating: 8.0/10 > > **Pros**: I like how easy it is to use, and really enjoy that Salesforce offers mobile and desktop dashboards for users. > > **Cons**: I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a starter format. > > I’ve been having a great time with salesforce, luckily I do not have to use many features for it to be successful but I have no qualms for what I am using ----- ### "A near perfect product for what it is." — 5.0/5 > **Verified Reviewer** | *April 1, 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Starter is named perfectly. It gives good value for money, is easy to use, and manages a small company well. > > **Cons**: It has limited features but that is to be expected. If you though you could do everything of an enterprise suite, you're mistaken. Starter is perfect for getting started\! Find out what you need and then upgrade accordingly. > > Overall starter is great. It gives you the exposure to find out what you need as you continue to grow. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/132665/salesforce-essentials?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/132665/salesforce-essentials) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data