Hubstaff Reviews

Excellent Product

Comments: In the rare instances where I've needed assistance, HubStaff's customer support has been responsive and helpful. Their team is dedicated to resolving issues promptly, ensuring that I can get back to work without any disruptions.

Pros:

As a manager of a companymanaging multiple projects and clients, the HubStaff time tracking software has proven to be an absolute game-changer for my business. Its seamless integration, user-friendly interface, and robust features have made tracking time for billing purposes a breeze, while its detailed reports have empowered me to make more informed business decisions

Cons:

As a devoted user of HubStaff, I've found the platform to be an invaluable asset in streamlining my time tracking and billing processes. However, I believe there's a significant opportunity for improvement by incorporating features that align with Israeli finance laws. Israel has unique regulatory requirements, and integrating these into HubStaff would undoubtedly elevate the platform's appeal for users in this region.

A good cheap tracking for development users on a budget

Comments: It is a program initially for engineers with a small budget or professionals with a low budget who want to take into account the time they spend on each work task, this is essential to be able to move forward.
It is limited so that executive staff can see the real performance of the employees below, it is closed in that sense and they do not like it.
I liked it in many functions and I would recommend it but I would make clear the problems of aspects that I found.

Pros:

This program gives me a feeling of real-time optimization. By having a clear vision of how my time is being used, I can identify areas in which they could be more efficient and make adjustments to optimize workflow in each task, this gives me a feeling of real-time optimization. I like it mainly because I don't have much time, on the other hand the prices were comfortable and sometimes you could accumulate invoices for payment the next month without penalties.

Cons:

Productivity monitoring is very limited, I think it did not allow data to be delivered to senior managers, the way to give them real-time access to the performance of our tasks was very problematic.

Effective Time Tracking with Room for Improvement

Pros:

What I liked most about Hubstaff is its easy time tracking and productivity monitoring. It integrates well with tools like Asana and Trello. The detailed reports help in optimizing workflows and tracking team performance.

Cons:

What I liked least about Hubstaff is the occasional lag in the app, especially during heavy usage. The interface can feel overwhelming at times with too many features.

Project time tracking and modification need improvement

Comments: See notes above for details. Thanks much.

Pros:

It is simple to use to track straight time when one does not track time by project.

Cons:

It is complicated and difficult to use to track time by project. Project time totals should display in real time in the app for each project. Also, there should be no delay in these totals appearing and updating on the web project tracking page. This should not take a batch update to display. In addition, it should be easy to adjust project time if needed; I have received no specific guidance on this and have no idea how to do it.

Recommended

Comments: pretty good i like the software it's quite robust helps me stay on top of my remote workers.

Pros:

Keeps me engaged with my team and allows me to understand what they are doing.

Cons:

probably the exporting of time but i guess it's just me not knowing how to use it fully.

Works fine, but not the best option on the market

Comments: Our employees did not find it user-friendly to begin working on different tasks with the clock running, and would often forget to switch tasks -- which resulted in an inaccurate picture of how they were spending their shifts.

Pros:

Hubstaff worked well for managing employee clock-in and clock-out, providing reports on how each team member was doing.

Cons:

Our employees would often forget to clock back in after breaks. We ultimately switched away from Hubstaff because we found a solution that worked better for our team.

Huge money saver

Comments: I have been using Hubstaff since the start of the pandemic. It has “helped” with more accurate employee time keeping. Has definitely paid for its self multiple times over

Pros:

Multiple formats for tracking employees time

Cons:

When it doesn’t log in an employee at house

GOOD SOFTWARE TIME TRACKING

Comments: Excellent CUSTOMER SUPPORT in setting up the software.

Pros:

Transparency. Is good in being able to provide valuable insights.

Cons:

I think it is a bit on the expensive side.

Oustdanding

Comments: A great tool, easy to find info and to check metrics.

Pros:

User friendly, accurate information, reliable.

Cons:

None

A good experience to track and monitor employees activities

Comments: A good experience to track and monitor employees activities

Pros:

It highly improves productivity based on reports which allow to identify work flow failures.

Cons:

It gets laptop slow due to many open services it has

First time user and admin review

Comments: Okay but I am not satisfied with the advance billing process and the support is not that fast to response.

Pros:

It is user friendly and easy to navigate

Cons:

I do not like the advance billing as it ruins our accounting since we have to do adjustments for the next period.

Time tracker benefits

Comments: It's me the one that had to learn how to use it. the program itself is great

Pros:

It does track time in an accurate way and even those 15 mins before you log out automatically are thinked for you to go and take a piss or something. it is really well thinked.

Cons:

i haven't found anything i dont like about it

Great Product for Remote Employees

Comments: My overall experience with Hubstaff has been great. The program is cost effective and a great way to monitor remote employees.

Pros:

I love using Hubstaff for our remote employees. It gives me access to see screenshots of what they are working on, assign tasks, job cost their time, and easily see what I need to pay each employee.

Cons:

The only thing I do not like about Hubstaff is the desktop version needs to be downloaded to utilize the full services that hubstaff offers. I have to explain this to new employees, and some do not want to download the application.

1 year review

Comments: Very positive experience overall, we have had some glitches but nothing I would cancel over.

Pros:

Integrations with payment systems , Paypal and Wise

Cons:

It was confusing to get setup when we first started

Managing Work Hours Made Easy

Pros:

It keeps me organized and focused throughout the day, and I can see what my team is working on in real-time. Plus, the reports help me see how productive we're being. It's a great tool for remote work!

Cons:

The desktop app can slow down my computer sometimes, especially when it's running in the background for a long time.

Excellent App

Comments: Overall is a good tool for time tracking, is very easy to use.

Pros:

The reminders they send everyday about your productivity, your worked hours and in case you dont log in they also send you an email.

Cons:

Sometimes we are in meetings and we are not using the computer and if we dont move the mouse the hubstaff will change you to Idle and that is not fair because we are in front of the computer.

Hubstaff is great to work with

Comments: Hubstaff has streamlined our time tracking and continues to be a great resource for us

Pros:

Hubstaff customer service is second to none with quick responses and helpful troubleshooting

Cons:

lack of easily seeing total hours accrued on any given project

Hubstaff's great UI

Pros:

It's user interface is seamless and it's a great tool for time tracking; ideal for a remote team that is spread across timezones like ours

Cons:

Customer service responses can be a little slow

Managing teams

Comments: Very good. It does take time to manage but it always worth the investment

Pros:

It is effective in managing a team when you are a remote manager

Cons:

That there is no app. And I also find it quite hard to find tasks if I dont know which project they are in .

Task Tracking

Comments: I can use this a million times over any other software when it comes to time management and time tracking for projects!!

Pros:

I absolutely love Hubstaff for managing time on projects. Just to ensure we finish on time or are heading in the right direction with time management. I also love that is is compatible with Windows 8 & higher!!

Cons:

Sometimes I have issues with invoices but it has only happened 3-4 times in the 3 years i've been using this software.

excellent product for invoicing

Pros:

its very straight forward and user friendly and allows me to free up time when invoicing and its much more straight forward then most systems

Cons:

nothing I think this is an excellent system

A Great Time Tracking Tool

Pros:

I liked the desktop app which syncs with the web app and gives you a nice summary report.

Cons:

I didn't find anything that I would complain about. It's an awesome tool.

Disgraceful change of pricing

Comments: Hubstaff is a greedy company not respecting yearly plans. Invoicing is shady, you keep on being charged without explanation.

Pros:

Hubstaff is a good product, but messy. Not precise enough with time tracking. Misleading.

Cons:

Too many features with a poor User Interface. Not intuitive. Too expensive.

Hubstaff makes my life easy

Comments: It makes my life easy. I can regularly monitor my teams activity. No excels sheets needed to track time.

Pros:

Time tracking and expense management. I can monitor my team’s activity easily.

Cons:

Nothing I can find. I’m happy so far with what Hubstaff offers me.

Have Been Using Hubstaff for a while now

Comments: Love the free plan. Great valie

Pros:

I love Hu staff and how It integrates well with Clickup, but wish there was more power in scheduling to-dos for my team in the future, and not where it is generic to-dos everytime

Cons:

Activity tracking is buggy and doesn't work 100%