--- description: Learn more about RingEX pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RingEX Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp) # RingEX Canonical: https://www.capterra.ca/software/132178/ringcentral-mvp Page: 1 / 49\ Next: [Next page](https://www.capterra.ca/software/132178/ringcentral-mvp?page=2) > Complete cloud phone system that is easy to set up and easy to manage. > > Verdict: Rated **4.2/5** by 1200 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RingEX? RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1200 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: RingCentral MVP has three pricing plans: Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month Save up to 33% by paying annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM Software - Call Center Management - Call Logging - Call Monitoring - Call Recording Software - Call Reporting - Call Routing - Call Screening - Call Tracking Software - Call Transfer - Callback Scheduling - Caller ID - Collaboration Tools - Communication Management - Conferencing - Contact Management Software - Dashboard Software - Event Triggered Actions - File Sharing Software - File Transfer - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Presentation Streaming - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - SMS Messaging - Screen Sharing Software - Softphone Software - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software - Virtual Extensions - VoIP Software - Voice Mail ... and 1 more features ## Integrations (9 total) - Box - Dropbox Business - Google Workspace - Microsoft 365 - Microsoft Outlook - Okta - Salesforce Platform - ServiceNow - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software) - [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software) - [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software) - [VoIP Software](https://www.capterra.ca/directory/30940/voip/software) ## Alternatives 1. [Zoom Workplace](https://www.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 2. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) 4. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 5. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) ## Reviews ### "Centralizing our external communications" — 4.0/5 > **Connor** | *November 29, 2024* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account. > > **Cons**: We have not had great experiences with their customer support and billing teams. > > We use RingEX and Ring Central for all of our phone calls and meetings with customers. It is a great way to keep everything all in one place for our external communications. ----- ### "Great program\! Try it\!" — 5.0/5 > **Joanne** | *December 4, 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Call recording is a major perk. Call management and client communication, Ring Central makes all of them easy. > > **Cons**: Nothing I didn’t like. I haven’t used it for a long amount of time but what I’ve tried so far it’s great. > > It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved. ----- ### "Great VOIP service provider" — 4.0/5 > **Shannon** | *December 9, 2024* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: It is quite efficient and effective to have several key business services in one spot. Telephony, group chat, text, fax, video conferencing. The reporting features and analytics are also very helpful. > > **Cons**: 4 stars because the system needs to integrate a global address feature that can be populated by admins without uploading archaic lists of external contacts (which is very difficult and not intuitive). Also the ability to configure the application's user interface remotely for each user would also be great. > > The system has been excellent and reliable. ----- ### "Overall I love this Software and Features" — 5.0/5 > **Albert** | *March 5, 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: RingCentral's desktop notifications are a game-changer for our customer interactions. The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating phone tag. Plus, the integrated texting feature streamlines communication, enabling seamless back-and-forth with our customers > > **Cons**: I would like it to be a little easier to get it to transcribe the calls for future reference. Sometimes a customer will agree to have something done then claim we didn't let them know the cost. This could be a more automatic feature and less hoops to activate. > > Improving the call transcription process would significantly enhance our record-keeping and customer communication. Ideally, a more streamlined and automated transcription feature would minimize the current manual steps. This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings. ----- ### "RingEX Review" — 4.0/5 > **Marcus** | *September 15, 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: One thing that stand out to me about using ringEX is the ability to see the number of calls made, also the ability to disposition each call, letting me know if I didn’t get ahold of the person. > > **Cons**: My personal experience with RingEx on my work computer is that I noticed some Lag in my calls, that was a consistent issue with ringEX on my work Computer. > > Overall my experience with RingEX was a little bit challenging at times, I ended up using Chase as my main platform, but I will still use RingEX as a secondary option. ----- Page: 1 / 49\ Next: [Next page](https://www.capterra.ca/software/132178/ringcentral-mvp?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/132178/ringcentral-mvp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data