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About Drooms
Drooms data rooms - for straightforward, simple, and secure deal preparation and transactions.
Support Service is great. It offers interesting functionalities.
Changing the indexnumber within a folder is not very easy (you cannot drag files within a folder to another indexnumber).
Filter reviews (29)
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Filter reviews (29)
Alternatives Considered:
Best Data Room
Pros:
Intuitive orga & searching Drag and Drop Q&A
Cons:
I am forced to change password too often
Drooms Response
3 months ago
Dear Peter, Thank you for your outstanding review and for choosing Drooms. We're delighted to hear that our intuitive organisation, search features, and drag-and-drop Q&A are meeting your needs. We also appreciate your feedback regarding password changes and are pleased to inform you that we just recently have updated our policy to require password changes only once a year. Best regards, The Drooms Team
I only use DROOMS for Tec. DD
Comments: it's my favourite data room to work with. Nefiles and Intralinks are terrible.
Pros:
Q&A function download function for entire folders
Cons:
Watermark on the PDFs after the download No text recognition in the PDFs
Drooms Response
2 months ago
Dear Dominik, Thank you for taking the time to share your feedback on Capterra and for your continued trust in Drooms over the last years. We're delighted to hear that Drooms is your favourite data room to work with. Regarding the watermark on PDFs, this setting is controlled by the project admin and can be disabled if preferred. As for text recognition, it’s limited intentionally to protect the integrity of the documents, preventing easy copy-pasting of sensitive content. We appreciate your feedback and your recommendation. If you have further questions or need assistance, feel free to reach out. Best regards, The Drooms Team
Drooms VDR
Pros:
Easy to use and reliable customer support
Cons:
Question and Answers report and mass data upload
Really good experience with customer support. The website could be included improvements
Pros:
Aplication is faster than the older, fast to upload documentation. Access the clients to old documentation, easy to access the statistic and get information
Cons:
I have problems with the authoritation to the clients, you have to delete all the users and then manage the acces again. You can download the documents with water signal
We have used DROOMS many times, runing on both old and new platforms. The services we always perfect
Pros:
The software is easy to use. I also like its clarity. The function of analytic is also useful. I appreciate the services provided by customer support.
Cons:
If you add attachement to the answer (in Q&A tool), it is not shown in data room to be available as valuable document as far as I know.
Drooms Response
6 years ago
Many thanks for taking the time to review Drooms - Glad to hear you are very happy with our software and support! We can clarify, that attachments to answers in the Q&A Tool are shown in the Data Room in the folder ¿Q&A Attachements¿ and are just as available as fully valuable documents like any other document a group has been given access to. Please don't hesitate to contact us for more questions: [email protected]
VERY GOOD SUPPORT AND VERY FAST TO SOLVED QUESTIONS
Comments: Easy, simple, intutite, good support
Pros:
SIMPLE AND QUITE EASY TO USE ( VERY INTUITIVE), FAST IN ORDER TO LOAD DOCUMENTS. THE POSIBILITY TO DOWNLOAD STADISTICS
Cons:
MORE APPLICATIONS LIKE : ENTER USER AND ACCESS FILTERS WITHOUT NEEDING TO SEE ALL ALS FOLDERS AND VICE VERSA
I did not use the Q and A facility and so cannot review that.
Comments: we shared information both with other parties but also used it as our own archive
Pros:
it is very easy and very swift in uploading documents; when the system needs some seconds to upload, you can continue to use the program
Cons:
changing the indexnumber within a folder is not very easy (you cannot drag files within a folder to another indexnumber)
Drooms Response
6 years ago
Thanks a lot for reviewing Drooms - We are pleased to hear about your satisfaction! While it's indeed not possible to ¿Drag&Drop¿ files within a folder (yet), you can easily ¿Copy&Paste¿ files within a folder to change their order and index. Please don't hesitate to contact us for more help: [email protected]
Drooms
Pros:
Support Service is great ! It offers interesting functionalities
Cons:
nothing to say about it. It is a constantly improving tool.
Plant Vendor
Comments: Service and Quality very good, Ease of Use, Customer Support, Features & Functionality, Value of Money
Pros:
Service
Cons:
non
I was a the deal manager of a Data Room for 3 months.
Pros:
I particularly liked 1) ease of use - I was able to do almost all by myself without need for support and 2) customer support - the little times I needed support it was quick and effective
Cons:
The "Look and feel" and design of the data room seems a bit old and outdated; it was not possible to customize the look (e.g. the font size was particularly small!)
Good and professional product excellent Customer service
Comments: Very decent product, best one I know.
Pros:
Easy to use, quick to set up, efficient and friendly customer service.
Cons:
Search function might be improvable for some file formats.
Excellent service
Comments: Very good technical quality and excelent service. customer service is very flexible, fast and always available.
Professional dataroom
Comments: It's professional, but sometimes hard to use. Also, the look of the online environment could be more attractive.
Drooms Response
8 years ago
Dear Amber, Thanks very much for taking the time to submit a review for Drooms. It sounds like you may have been using an older version of the Drooms data room. We are pleased to announce Drooms NXG, which has an improved, intuitive user interface, as well as many new features. You can download and give it a try here: https://shop.drooms.com/ Please contact us should you have any further comments or suggestions: https://drooms.com/en/contact-us Best regards, Drooms Marketing
a very reliable and easy to use tool with a professional advisory
Comments: I was a Drooms administrator in the sale transaction of a commercial property. I was responsible for uploading a data, review and answering Q&A. Drooms offered a very clear, intuitive interface for me and all other users. Any time, I was not sure how to navigate in the tool, I could call or text to my Drooms project manager and ask for an advice. Drooms can save documents for at least 6 months which was exactly the time we needed to store our data.
Pros:
Very intuitive interface, the easy use and professional advisory
Cons:
Don't see any cons.
Easy to navigate and manage with excellent customer service
Comments:
Drooms is an excellent platform that is easy to use and provides an unparalleled level of customer service. I had started off trying a variety of VDR's and ultimately switched to Drooms for its simplicity and intuitive structure. Top notch security and customer support at a great rate.
I am recommending Drooms as a reliable and responsible partner.
Great way to organise a data room
Comments: Compared to a paper data room this tool is fabulous. Just drag and drop scans or pdf printouts, no more hassle with copies and binders. Just add a name and e-mail address and person has access to the data room. Statistics are easily available. I wouldn't do a due diligence any other way !
Data room management
Comments: Met all our requirements.
Pros:
Easy to use. Quick support in case of need.
Cons:
None noted. It met all of our needs satisfactorily.
Easy to navigate
Comments: Great experience.
Pros:
The system is very easy to navigate and intuitive. The settings are pretty straightforward as well.
Cons:
Sometimes it freezes but this could be due to my internet connection.
Best permanent data room in town
Comments:
- high flexibility of the provider to amend / modify the software
- reliable no downtime
- easy understanding; short implementation
Great tool!
Comments: It was great working with Drooms on a due diligence projects. The customer service was good, fast and very helpfull.
Good experience
Comments: Overall good experience! Customer support representatives were very customer friendly and provided us with the requested service.
PERFECT
Comments: Working now for several years with Drooms. Assistance is perfect, helpful and nice to work with.
Excellent platform
Comments: Very easy to use and most important it is fast. Excellent staff to support the process
It was an excellent product; easy to use and the custoemr service was very good
Comments: Once I understood how to use the system, it was very easy to understand and to use.