---
description: Learn more about IXACT Contact pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: IXACT Contact Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [IXACT Contact](/software/130605/ixact-contact)

# IXACT Contact

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> IXACT Contact is an easy-to-use real estate CRM and marketing automation software for agents, brokers, and associations.
> 
> Verdict: Rated **4.4/5** by 145 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses IXACT Contact?

Specially designed for Realtors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 145 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Elm Street Technology

## Commercial Context

- **Starting Price**: US$45.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: $55/month, billed monthly (Lite) or $90/month, billed monthly (Platinum)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling Software
- Calendar Management
- Client/Property Matching
- Commission Management
- Contact Database
- Data Import/Export
- Document Management Software
- Email Marketing Software
- Interaction Tracking
- Lead Capture Software
- Lead Management Software
- Listing Management
- Referral Tracking
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Shared Contacts
- Task Management Software
- Third-Party Integrations

## Integrations (9 total)

- BombBomb
- Gmail
- Google Workspace
- LinkedIn for Business
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Twitter/X

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)

## Related Categories

- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)
- [Real Estate Agency Software](https://www.capterra.ca/directory/20049/real-estate-agency/software)
- [Real Estate CRM Software](https://www.capterra.ca/directory/30926/real-estate-crm/software)
- [Sales Tracking Software](https://www.capterra.ca/directory/32744/sales-tracking/software)

## Alternatives

1. [BoldTrail](https://www.capterra.ca/software/176447/kvcore) — 4.4/5 (562 reviews)
2. [HouseJet](https://www.capterra.ca/software/201552/market-maker) — 4.3/5 (375 reviews)
3. [CINC](https://www.capterra.ca/software/152829/cinc) — 4.1/5 (248 reviews)
4. [TOP PRODUCER](https://www.capterra.ca/software/152143/top-producer-crm) — 4.0/5 (323 reviews)
5. [Lofty](https://www.capterra.ca/software/157457/lofty) — 3.9/5 (126 reviews)

## Reviews

### "Proceed with Caution\! USE the free trial\! Set EVERYTHING up BEFORE you proceed\!" — 1.0/5

> **Verified Reviewer** | *August 1, 2025* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: The features that it offers. The app is very good and can be used on any of your devices. I was extremely excited about everything Ixactcontact offered, until I wasn't.
> 
> **Cons**: Support. You will kindly be directed to a training video. That is not very helpful for a low-tech person\! Or you will be promised a callback, and it will never materialize. (or that was my experience)&#10;There is no complaint department - just the support line people who can ignore you if they so choose. The billing department was the same: promises of a callback that never came.
> 
> Horrible\! I set up the CRM with minimal issues, but have been trying to get IDX on the website for the past seven business days. NO ONE will respond to an email or phone call. My board has been requesting additional information for the past three days, but I have received no response. Now, I'm just messaging them and asking if it will ever get set up, and if not, to let me know so I can move on to a different CRM. Crickets\! Nothing but Crickets\! (My board needed their address because what they sent wasn't legible. Not a difficult question\!)

-----

### "If you need a CRM try this one." — 4.0/5

> **Irvin M.** | *August 25, 2019* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about the software is the Keep In Touch option that will send emails to my clients periodically. This helps me stay in touch and saves me time. This alone makes it worth the investment.
> 
> **Cons**: I would like to see more templates for the Keep In Touch option.
> 
> I just started using the software so I need more time to formulate a true opinion about this software. I would still recommend using it if you need a good CRM.

-----

### "My use of IXact Contact" — 5.0/5

> **Verified Reviewer** | *May 11, 2021* | Real Estate | Recommendation rating: 7.0/10
> 
> **Pros**: It's easy to download contacts from all other programs and devices.  I love the automation of the email blasts.
> 
> **Cons**: Finding a particular client or list of clients is not intuitive.  There are too many steps to go through for this process.  I'd like to be able to see my list instinctively when I ask for a particular group.  I needed to call support to help me find this.  &#10;&#10;I prefer to learn by doing rather than videos.  Just not a fan of that. More live classes would be helpfulSu
> 
> Support has been good and seem to be available when I need them.  I have used several different CRM products and this one seems to be easier but not necessarily intuitive for some tasks as I mentioned.  Merging duplicate contacts can be confusing as well.  But I love the auto emails and made for me newsletters....and that I can customize each month if that's what I want to do.

-----

### "Great and easy to input information" — 4.0/5

> **Eric** | *May 14, 2021* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ease of entry of clients data and information. allows easy access to see all of the important information on one page when I'm calling a client i.e. spousal, children, address, email and phone numbers. I don't have to go clicking on other pages to get this. This is main reason I move over to Ixact and I'm very happy I did
> 
> **Cons**: I'll like to see a page where I can see my transactions and potential transactions easily and with totals instead of having to create a report to see this
> 
> Customer service has been very good, email newsletter has been very easy. input of prospecting or client contacts is very easy to do. Ease of use is great and I'm happy I made the move.

-----

### "Keeps me on track" — 5.0/5

> **Michael** | *August 28, 2020* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of use of the many features of IXACT Contact. This system has everything I need to stay on track with my leads, past clients and SOI. I can track my business and IXACT Contact holds me accountable. The monthly e-newsletters are very well written.
> 
> **Cons**: For me, there is some difficulty and confusion when working in the "properties" tab.
> 
> IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also reminds me of tasks and holds me accountable to keep in communication.

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