LeadSquared Reviews

Highly Customizable CRM

Comments: Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

Pros:

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

Cons:

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

CRM That Made A Difference

Comments: So far Good, Excellent.

Pros:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Cons:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

No progress

Comments: Not working properly. its almost more than 2 weeks. we have paid but its still we can not use it and leads we upload to work all gone.

Pros:

Nothing yet as not got the access yet as promised.

Cons:

Not working properly. its almost more than 2 weeks. we have paid but its still we can not use it and leads we upload to work all gone.

Great CRM Platform for B2C Businesses

Comments: Lead Management and accumulation from various sources and channels has made various segments of operations organized

Pros:

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

Cons:

Nothing as of now, mostly fulfils our requirements

Leadsquared- One CRM to rule them all

Pros:

Every single feature in this software is useful no matter how big or small your business may be. The integration process was detailed and in-depth. The team support pre and post integration was spot on and they are always available. No matter at what stage you are in your process they are eveready to make changes. The feature which I love most about this software is the most critical feature which is the lead management. The depth with which this software manages the journey/life cycle of a lead is unmatched. Hands down the best software for your CRM needs.

Cons:

The UI of the software can become monotonous as there are not many options to customize the look and feel. Moreover the software can give you a lag of few seconds if you are over using the automation feature.Rest there is no issue. Great Great software.

A capable Sales CRM for startups and small businesses

Comments: Leadsquared has helped us streamline our Lead and Sales funnel management. The team has helped create custom solutions where ever required and has always helped us resolve issues both in the software as well as at the business level.

Pros:

Adaptability & Customization Ease of use Easy administration Customer Support

Cons:

Reporting suite isn't the best in the industry. Each report works in silos and doesn't really capture the full picture. However, they have been working on it and constantly improving. Email suite and other marketing features have limited use cases. I understand that those aren't the core of the product, so it's ok. But these can get better.

Long Implementation and Setup Process, Poor Support

Comments: I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.

Pros:

The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.

Cons:

The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.

It’s definitely a good tool to have if you are looking increase efficiency of your sales team

Comments: Overall experience has been satisfactory in terms of using LSQ as a CRM tool. Looking forward to try out other features as well to see how it can bring more efficiency to the team.

Pros:

The think that I liked the most is the ease of use that comes with LeadSquared & they have pretty decent deck of useful features too.

Cons:

As of now there is one thing I am not very satisfied is that there is no planner available or the task calendar is also pretty average.

Decent CRM Tool for Education management companies

Comments: For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly.

Pros:

We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden.

Cons:

Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity.

Fraud - Stay Away from LeadSquared

Comments: Fast in taking money - all advance for 6 months - prepaid - no option to really test for a month or 2 before you really buy their service. After Purchase no delivery of the end product. Don't care about customers, all about taking your money and running away!

Pros:

there is a lot of things to like - but will these things work with software, its a question mark.

Cons:

Integration is a huge problem. Not very friendly.

good support

Pros:

good support as per the requirement, lead management

Cons:

need to work more on automation, and need more implementation on it

Leads management with the help of LeadSquared

Comments: I really liked this tooI for managing all my leads and I using this daily, I would recommend LeadSquared for those who need to organize, manage, categorize the assigned leads. And we create customer profiling concerning their nature of requirements like sales management or customer handling, student accounts management, call centers, ITs, Schools, higher educational institutes, even organizations for managing employees' details.

Pros:

Beneficial Sales user dashboard for tracking our leads, graphical representation of our lead funnel, task management with upcoming tasks with reminders and overdue tasks, along with activity summary. Quite impressing smart view mode and various lead stages for categorizing the leads.

Cons:

Sometimes the leadsqaured page takes more time for server management. The Leadsquared portal lags while accessing multiple leads, and the task reminder constantly pings us through the mail. Still, in the spam list, some text inputs are not showing correctly in the lead details like emojis, style fonts, some languages words.

Good CRM for marketing purpose

Comments: As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company. Leadsquared is very helpful in the sales and marketing department and I can experience the percentage of lead conversion increased after using the leadsquared CRM.

Pros:

Leadsquared helps to capture leads very effectively from different sources and lead distribution is also very useful. We could clearly track the call report of the tele sales team very effectively and could monitor them. We could analyse the lead stages also.

Cons:

It will be good if we can add call recording saving options so that we can do call audits very effectively without any additional payment. Every automation costs, so that is also not affordable for us since we are a start up company. Report area is lil bit confusing. It could be made user-friendly. Mobile CRM, sometimes it's getting hang

Using LSQ for overall lead tracking and sales activity.

Comments: We had some issues in beginning but now it's sorted and working fine.

Pros:

Lead Capture, Automations, Separate Activities, Creating Forms, Phone Call Metrics, Notifications, etc. These are the features which we like in the LSQ CRM.

Cons:

Pricing is very high for Apps connector and Automation timing is slow. Activity import is not working properly. Kindly look into this.

AMRI using LeadSquared Software

Comments: It was really good and helpful to streamline lot of sales processes.

Pros:

Lead Distribution and Lead Management - Digital module worked really well.

Cons:

More dashboard or reports options should be there.

Great CRM

Comments: Amazing experience using this platform

Pros:

Absolutely love the lead management Very easy to track the progress of every lead in the system to effectively and efficiently manage leads

Cons:

Is a little expensive User interface is a little complicated for a starter

Good CRM

Comments: Good

Pros:

1. Call TRACKING 2. Lead distribution 3 ease of team management

Cons:

1. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable.

Working of CRM

Comments: Good

Pros:

OVERALL SOFTWARE IS QUIET GOOD. Support team is EXCELLENT [SENSITIVE CONTENT]

Cons:

Marketing teams support is very very poor to retain old customer, needs to be improved.

Best Lead Nurturing Tool

Comments: Overall we are happy with the tool and the way it's helping us in keeping track of our leads. We are not using it for email newsletters anymore as the emails were delivered to spam.

Pros:

Easy to use lead capture, lead nurturing, and sales management tool. We have been using it since last year for all our sales and lead generation needs and we are happy with the results.

Cons:

Little disappointed in marketing automation capabilities. Marketing automation needs more features and refined analytics.

Need more Improvement

Pros:

Easy to install and use via web browser

Cons:

SlowNot accurateServer issue mostlyCan't use all functions bcz they won't work

Lead Management Towards enhancement of results

Comments: Good

Pros:

From migration from old software to Leadsquard was smooth & all the exiting datas captured perfectly. Integration to different on line lead genation platforms and capturing leads is perfectly working. User friendly. Value for money.

Cons:

Apart from lead management it shold be helpful to other dipartments like HR, CRM & finance.

Value for money

Pros:

This product help me in acceleration on lead management.

Cons:

Training for using the product efficiently should be given free of cost so that we can utilize the platform efficiently.

Good Sales Tool

Pros:

Managing contacts is easy, accessing the reports is feasible

Cons:

Too many filters and too many steps to follow a particular contact

CRM tool for multiple tasking

Pros:

1.Attendance management 2.Calling tracker 3.Lead capture

Cons:

1.Subscription is expensive 2.Reporting could have been more detailed

All in One CRM Platform for Sales & Marketing

Comments: It is satisfied and time saver

Pros:

The features like nudges, WhatsApp integration, a Sales mailing campaign, good support of graphics, lead management.

Cons:

limited access allowed. At a time only one user can use this.