--- description: Learn more about CivicPlus Community Development pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CivicPlus Community Development Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Government Software](/directory/20048/government/software) > [CivicPlus Community Development](/software/129172/civicgov) # CivicPlus Community Development Canonical: https://www.capterra.ca/software/129172/civicgov Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/129172/civicgov?page=2) > A single solution for all planning, permitting, and licensing needs that enables cross-departmental collaboration. > > Verdict: Rated **4.3/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CivicPlus Community Development? Community Development is scalable for any size local government. Our integrated yet modular software allows us to tailor a solution that fits to your needs whether they are very simple or complex. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 9 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CivicPlus - **Location**: Manhattan, US - **Founded**: 2007 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Notifications - Automated Routing - Case Management Software - Code Enforcement Software - Code Maintenance - Compliance Management - Contract/License Management - Customer Database - Document Management Software - Employee Management - Equipment Tracking - Facility Management Software - Fee Management - For Government - For Municipal Offices - Forms Management - Image Capture - Incident Response Checklists - Inspection Management - Inventory Management Software - Land Asset Management - License Inventory - License Issuance - License Tracking - Mobile Access - Online Payments - Permit Issuance - Permit Management - Planning & Zoning - Process/Workflow Automation - Project Management Software - Real-Time Data - Records Management Software - Renewal Management - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Search/Filter - Self Service Portal - Service Request Management - Status Tracking - Task Management Software - Violation Tracking - Workflow Management Software ## Integrations (3 total) - ArcGIS - Bluebeam Revu - Forte ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Government Software](https://www.capterra.ca/directory/20048/government/software) ## Related Categories - [Government Software](https://www.capterra.ca/directory/20048/government/software) - [Code Enforcement Software](https://www.capterra.ca/directory/30536/code-enforcement/software) - [Public Works Software](https://www.capterra.ca/directory/10042/public-works/software) - [Inspection Software](https://www.capterra.ca/directory/30117/inspection/software) - [Fire Department Software](https://www.capterra.ca/directory/30741/fire-department/software) ## Alternatives 1. [CityReporter](https://www.capterra.ca/software/148299/cityreporter) — 4.4/5 (22 reviews) 2. [GeoCivix](https://www.capterra.ca/software/184923/idtplans-review) — 4.8/5 (18 reviews) 3. [MuniLogic CE](https://www.capterra.ca/software/132274/munilogic) — 4.0/5 (5 reviews) 4. [Citywide Permitting](https://www.capterra.ca/software/193853/permits) (0 reviews) 5. [OpenGov Permitting & Licensing](https://www.capterra.ca/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews) ## Reviews ### "Revised review" — 1.0/5 > **Chad** | *April 14, 2026* | Recommendation rating: 0.0/10 > > **Pros**: Things have changed under the new software ownership. Wagsys was a progressive and dynamic company with cutting edge Fire Marshal software and unparallelled support. Neighboring jurisdictions were very interested in this product. Civic Plus, the new Civic Gov owner, saw customized product support as more trouble than it was worth. The truth is that our jurisdiction was moving toward larger investments in CP products having already purchased a second module. It is puzzling that corporate leadership has chosen not to prioritize retaining and expanding its customer base. But this is what happens when a short-sighted company places profits over a clearer vision of success. > > **Cons**: Support for our hosted product is no longer being offered. CP has chosen to sunset all customized CivicGov FMO software rather than keep its existing customers. CP imposed an end-of-life notice with only a 12-month window. They also did this to several other known jurisdictions. They didn't even offer to move us into the less useful off-the-shelf version that they claim they will continue to support. > > We were patiently working with CivicPlus on a backlog of support tickets. They were clearly understaffed, but we worked with them. Immediately after getting all support tickets corrected, they decided to pull the plug. This business practice decision reflects poorly on the company and diminishes customer trust. Why invest in a company that demonstrably puts the customer last? While we are looking for new software, I hope that for the sake of CP employees and investors, changes are made at a leadership level that will get them on a more successful trajectory. ----- ### "CIVICgov has been a good program to work with and has been quite an easy program to learn to use." — 5.0/5 > **Elaine** | *June 1, 2017* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: It is compatible with the assessment program that we have in our office to transfer information and keep information up to date. In addition, I can make changes ahead of time for the Building Department that I otherwise would not be able to do until the first of January of each year if it weren't for this program. > > **Cons**: If you have a split of a parcel into two new parcels, it does not delete the old parcel, that one still remains. It would be nice if there were a way for there to be some way for the parcel to have an indicator on it such as an (H) indicating that it is an Historical parcel now, not active. > > It made our recording of building permits a lot easier. We share this program with the assessing department and the water \& sewer department and they have used the program to check for building permits as well as add sewer \& water permits and collect building permit reports. Also, we can scan data, pictures, information such as deeds, water \& sewer easements into the system and attach to the main tax parcel and the various departments have access to this information. ----- ### "Good experience with the program" — 4.0/5 > **Joseph** | *June 1, 2017* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Ease of use. Program is used on a daily basis and is very user friendly. Also is useful for generating reports for various city officials. > > **Cons**: Doesn't integrate with the city RPS system which means a manual updates it would be so much easier if the program integrated which would then automatically update owners to the addresses. > > The benefit of eliminating paperwork and the ease of using on the road and printing violations from the vehicle. ----- ### "I have been using this software for several years. We love it\! It is so easy to use" — 4.0/5 > **Peter** | *January 20, 2018* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Easy to customize. Has a mobile application. Amazing support. I was working very late at night and had a question. I submitted a ticket and received a response within minutes. All the modules link together and the price is very affordable. They even worked with me while my municipality was experiencing budget issues. They take customer suggestion and will upgrade the program as required. We use every module. I like the Citizen Portal. The public can complete permits and project applications on-line, submit inspection requests and keep up with their business licensing. The built-in email notification system really helps me keep track of my work > > Mobile operations. It works on my phone and tablet. We reduced our record processing time. Helps us keep track of detailed record workflow and provides collaboration with the public concerning record applications ----- ### "Great" — 5.0/5 > **Steve** | *January 22, 2018* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. We do 30 municipalities with this system and it saves a lot of time. Used for scheduling and permits. Very easy to navigate. > > **Cons**: We have only experience one problem with the system and it was system wide. We have more problems with our internet provider. > > Document ease of finding ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/129172/civicgov?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/129172/civicgov) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data