HandiFox Reviews

"Handifox! Your value for money software!!"

Comments: Handifox inventory mobile software is designed as an interactive mobile app to aid the management of inventories from different locations thereby enabling efficient stock management across all locations. This has brought tremendous improvement in tracking our inventory. As users of Quickbooks Accounting software, we were initially a bit skeptical before we later realized Handifox could interact with Quickbooks. What a sigh of relief was our initial reaction because we had found a business solution. Quickbooks Accounting software users like us have their Inventory management made easy with handifox inventory.
All transactions done on the handheld devices are synchronised with the quickbooks software, and stocks invoiced have their corresponding deductions from the main QOH. Handifox inventory offers as snapshot of inventory transaction from various sites which help individual warehouse managers to effectively monitor and control their stock movements just by a tap. This software was discovered when our company started with product distribution in Ghana. Timely discovery I must say!
Since the introduction of Handifox, there is actually been a change in the face of our operations from inventory management to sales. Stock movements between our warehouses across Ghana and beyond is now automated and made easy. All our operations are now centralized because of handifox inventory software, transactions are controlled and monitored from one point. Handifox Inventory works perfectly with Quickbooks no matter the version, my experience so far is great. We can only hope the newer version will improve some of the features. Our company can affirm that it's been worth it investing in handifox. Now distribution is done in a much more professional way and this earns us respect from both our staff and other competitors. Handifox! Your value for money software!!

Pros: The fact that Handifox, is enable to synchronize sales and inventory data with Quickbooks. Effective stock management.

Cons: limitation with deleting transactions on the handheld device or viewing transaction history.

"Review"

Comments: overall the program has saved lots of time and paperwork. It has helped with inventory control.
the few software issues we ran into, the customer service / tech team has been phenomenal with their time and help.

Pros: Removes the paperwork and eases the flow of orders/invoicing between the office and the warehouse.

Cons: on handheld while picking orders you cant see full descriptions.
on handheld while picking orders while you can see on top the qty needed to pick its not easy to see and its not by the line item you are working on.

"It has changed the way we do listing"

Comments: Yes, it is 100% recommend making inventory easier and precise.

Pros: - I love how fast it makes doing an inventory. It takes us 8 9 hours to count whole inventory and put every data into Quick Books. Now it took 4 to 5 hours only.
- We don’t require to print everything on paper because of HandiFox. Great software for small as well as big companies.
- One can also synchronize HandiFox data with Quick Books. That's why it is very effective to manage sales and inventory.
- HandiFox is very easy to use and very reliable software as well.
- Support team performs their job in outstanding manor and very helpful.

Cons: - It doesn’t recognize non-inventory items.
- The support team will be available for free for three months only.
- There are few limitations in viewing transaction history.

"One word: SUPERB"

Pros: We could not be as successful as we are without the excellent help we receive from customer service, specifically Eugene B. He is the most responsive, technically savvy tech rep I have dealt with in my 30 years in business. He listens, responds quickly, and gets us rolling again whenever we call. Likewise, the business office is very efficient, friendly, and responsive. If your company works with Quickbooks and needs remote data interaction, Tecom/HandiFox is worth your evaluation.

Cons: We have had not had any negative encounters with this company

"Best Bang For The Buck !!"

Comments: Looked at so many software packages out there none had the dynamics of Handifox. Customer rep and his crew have looked at all the competition and designed a package that includes all the whistles and bells of and up packages. Customer service is top notch, it did take a month to really get going so think about the service plan package I made the mistake of not getting it. Integrated with my quick books, multiple warehouses and off site invoicing without WiFi or cell service.
Feel free to call me if you have any questions.

Pros: The depth it offers for the price

Cons: The didn't design the new to accept the older scanner.

"Outstanding Product"

Comments: We are so pleased with HandiFox and the support we have received thus far. The product is superior and whenever we have a question the support team works tirelessly to ensure we understand and the system works to the fullest potential. We couldn't be more pleased.

Pros: Ease of use and flexibility

Cons: Nothing i can think of

"We use this at a customer site where we have consigned inventory."

Comments: HandiFox is a great program for handling sales off site. We use it a little differently then most companies do. Instead of one of our people going from customer to customer selling out of a truck or having multiple warehouses shipping to customers we have placed inventory at a customers site. As they pull inventory they scan it and build their own invoice. The invoice is then e-mailed to us thru the scanner and a bill is generated in QuickBooks and inventories automatically adjusted. HandiFox generates a list of inventory to replenish based on sales and keeps track of where inventory is located. It has helped us expand our business greatly.

"Amazing Customer Service!!!"

Comments: Handifox has really helped us get more efficient and accurate in writing and preparing customer's orders. The Pros would be the ease of use, and compatability with the Quickbooks system we run. The biggest pro is the people who you work with. I can't tell you how many crazy emails I have sent to [email protected] It doesn't matter what time of day there is someone there who always calls me or emails me right back. There have been some growing pains, but the people with this company have created a version of the program that is perfectly tailored to what it is we do. I can't say thank you enough to the Handifox Team.

"As sales manager this is the ultimate product for my team"

Pros: It is a time saver as it is so easy to use and does all I need it to
I can Barcode stock in a matter of minutes with their own custom tags

Cons: It sometimes has issues connecting with Quickbooks but I have not experienced this issue enough to call it a major problem

"The best way to manage inventory in multiple locations"

Comments: Handifox is the best software available for managing inventory, sales orders, purchase orders, customer balances and route sales data that I have found. The fact that Handifox intergrates with quickbooks means that I can use Quickbooks to run my company, and have advanced inventory control within Quickbooks. This makes Handifox an easy to use Quickbooks add on. I think the best feature of Handifox is the ability to run on our Samsung Galaxy s3 phones. Our sales men enter and fulfill orders from their phones. We are able to monitor the inventory and route sales that each of our sales men deliver. I like how Handifox tracks the detailed movement of inventory from within Quickbooks. This software is a must have for any business that have a mobile sales force.

"We have had a great experience. Excellent support addressed every need we had that they could."

Comments: The ability to barcode and track our inventory accurately! Administration is easy. Apps are easy to use in our production - as long as procedures are followed properly all inventory should be accurately accounted for!

Pros: It interfaces well with quickbooks without having to have another inventory software. Apps syncronize with quickbooks inventory and update back and forth. Apps are easy to install and user friendly.

Cons: The HF software can only be installed at the host without the ability to have other workstations utilize the HF software (other than the apps which operate in production).

"Easy to use, quick, works well with our quickbooks software."

Pros: What I found to be the best feature is when we have back orders. Before trying to keep track of orders that sometimes took a few weeks to get the product in and then make sure you fill the order properly. This not only continues to keep the order to your attention but also allows you to keep you billing straight and only charge your customers for what they have receive and sends the new bill when the order in complete.

Cons: When you do have items that are back ordered, if you do not fill any part of that one item, it does not show in the packing slip as being back ordered. We have customers who put in open PO and when we do not fill one item at all on that PO, it does not show on the packing slip as being part of that PO. It says in the system as open, but does not tell the customer that I know it is part of the order.

"Handifox is the ultimate inventory/sales management app!"

Comments: When we were looking for inventory solutions we explored many options and none of them could compare to Handifox. The team at Handifox is supportive throughout the entire process of getting set up and they go above and beyond. Their response time is incredible and how willing they are to help is unbeatable. [SENSITIVE CONTENT HIDDEN] in particular have been assisting us with navigating how to use the app and getting thousands of barcodes added into the app. They saved us countless hours with all of their assistance and dedication to making sure things were done correctly. The app itself is great. It does so much more than keeping inventory. It will streamline your entire sales process. You can keep track of multiple sites, assign bin locations inside of your warehouse to easily locate items, assign barcodes to your clients, and the list goes on and on. We have over 9,000 products and Handifox has allowed us to get our entire warehouse in order and keep track of all of our inventory levels with ease. We can even enter reorder points and have purchase orders generated when stock levels hit the desired reorder level. We are so happy we found this app!

Pros: Allows for users to select a synchronization frequency between app and Quickbooks so our inventory is always up to date. The customer support is incredible Handifox will completely streamline your sales process

Cons: The app works great and we haven't run into any cons.

"A Good Portable Invoicing Option"

Comments: I have had to call them for help a couple of times. They were able to help me within a few minutes each time. Thank You!

Pros: Ease of setting up with our Quickbooks (Enterprise) system

Cons: Goes really slow if you have too many Sales Orders open in the system

"Nothing less then Exceptional Service and Training."

Comments: Ease and simplicity of product tracking and sales.

Pros: The ability to move inventory from the sales floor, to the refurbishing department, so items could not be sold which needed repairs. I set up the Refurbishing Department as a different site. When inventory was moved to the refurbishing location, it could not be sold from the main location. This is an incredible option which has been most helpful in ensuring my customers get equipment in working condition.

"Beta testing and implementation."

Comments: at first it was a bit complicated to get the hang of it and i found that the way its setup to kinda force you to buy the support package for the same thing twice is kinda annoying.

Pros: it has some good working options and seems to do the job as expected.

Cons: is not very user friendly and has much room for improvement.

"Great Customer Support"

Comments: We are new to HandiFox. The customer support has been excellent. We feel that this alone has been worth the value. The application has been easy to use and understand. We are excited for the continued use of HandiFox with our business.

"So Easy to Use!"

Comments: We were so happy to find a program that integrated with Quickbooks and answered all our sales and inventory needs! We have save so much time now by using Handifox and everything is much more efficient. The customer service has been fantastic, as they have gone out of their way to make sure we were up and running exactly the way we needed the program to run. Couldn't be happier with this program!

"So far it has worked very well with our Quickbooks program and the tek. service is great."

Comments: The only down side that we have is, if you have worked with quickbooks and have pretty much been a one man band, then all that non-inventory has to be changed over to inventory. I still haven't got all that done.

"Issues with compatability to the computer I have but I am use to it now and adjust."

Comments: Great Customer Care Service. I cant say enough about that department. Compatibility issues but I deal with it.

"Handifox is like Quickbooks on your phone."

Pros: I enjoy how easy it is to create a Quickbooks Sales Order on my phone, and have my employee deliver the product, and capture our customer's signature for proof of delivery. I also like how easy it is to sync my phone with my Quickbooks data so I can see the QOH of all the products I have in stock, across all our locations in real time.

Cons: When faxing a invoice to my customer from the Handifox app, after pressing the fax button, I dont like how the software makes you pick either email or gmail to send the fax. It should have a default setting so that it knows your preference. Also, when opening the receive payment window, the numeric keyboard should open at the same time so you just have to enter the amount received.

"Great functionality without breaking the bank account!"

Comments: We priced out dozens of options for helping us to manage inventory on the go, and Handifox stood out for its simplicity, usability on a number of devices, and for syncing seamlessly with Quickbooks. Over the past year and a half of using Handifox, we have not been disappointed! Being able to generate invoices and manage inventory, even tracking lot numbers on sales, has been invaluable for our business. Not a very well-known app, but everyone I've told about it has been very impressed with its capability - and the price!!! As a very small farm & food processing business, we certainly couldn't afford a lot of the other inventory management systems out there, but Handifox has provided everything we were looking for.

Pros: Easy integration with Quickbooks - nothing fancy, but gets the job done!

Cons: Installation on our desktop was a bit glitchy at first - the instruction booklet could have been clearer, but customer service to get us on the right track was great.

"Handy Fox Is a great addition to our business day to day function"

Comments: This software has made the day tot day operations of our business more functional with a smoother billing process, eliminating costly mistakes and double entries. Thank-you for a great product

Pros: User Friendly

Cons: Some processes are more complex than required

"Spot on Customer support"

Pros: Features you never knew you needed.
perfectly extends the capabilities of QuickBooks Pro and Premier, without having to buy expensive QuickBooks Enterprise

Cons: Only thing i would like to see is the developers extend it to be used with Apple devices.
Thats the one thing i like least..apple devices not supported

"HandiFox Online: Cloud-based inventory management software"

Pros: It is easy to use and it is user friendly which is the most important thing for any software. Effective stock management is also it's best feature. It's synchronization with Quickbooks is the greatest feature of this software.

Cons: Limitation with deleting the transaction. The software is too much glitchy. The software runs very slow if you have too many Sales Orders open in the system.