TimeWellScheduled Reviews

Timewell is Great!!!

Pros:

We have been using Timewell for almost 2 years. The functionality of it is amazing and so simple. If we ever have an issue IT is quick to respond and resolves our issue within hours.

Cons:

So far we have no issues with the software

Great Time Saver

Comments: The biggest problems that we solved are those who would abuse the breaks and take longer than they should. Now with it being tracked, we are easily able to crack down on those employees before it becomes a big issue. Overall everyone loves the system. It is so much easier to keep track of staff and watch the communications between managers and employees to ensure that everything is respectful and proper. The staff love the ability to be able to see their schedules at home and to be able to book time off without fear of a piece of paper being lost. I am very glad I pushed to have this program in our store.

Pros:

I like how it saves me time doing my productivity report where everyone can sign-in in different departments and their hours goes to that department. It also saves time for payroll as well and works great transferring to our Payworks account. One of the other main benefits is knowing who is scheduled for that day, who is on break, etc. In case of an emergency, a roll call is very efficient with this program. I love how easy it is to track the breaks for staff to ensure they are not taking longer than scheduled.

Cons:

We do experience some issues connecting to the server and when that is down it is harder to keep track of everyone. I also would like to see an improvement in the absence request page where it could be adjusted to having no two people whose main department is the same, ask for the same dates off. It would be great for all parties involved if that was an option.

Time Well Scheduled in a Retail Environment

Comments: Has some great advantages, but very clunky software, and lacks flexibility to customize.

Pros:

Allows for staff members to view their schedules on line, and provides immediate notification of any changes.

Cons:

The program is very slow when scheduling. Screen refresh is often many seconds long. Also having to drag the scheduled time down for every day, rather than being able to just drag it horizontally is tedious. For example, if someone is working Monday to Friday 8-5 you have to drag the 8-5 from the top menu for each day. should be able to have it repeat for the five days. Also the day of the week disappears from the top of the schedule as you scroll down. Also cannot write in a reason for lack of availability. just says "Unavailable". Would like to be able to say "Requested Day Off" or something to that effect. You can do this under absence, but not under availability. We still print out a copy of the schedule for our not-very-tech-savvy folks and the printing function is horrible. can't print several small schedules on one page. Too much info in each block makes it hard to read, and no way to customize.

Office Manager Review

Comments: It works well with our business for figuring out employees hours each pay and letting them see their schedules.

Pros:

That it figures out the overtime and statuatory pay for me.

Cons:

That we can't fix an employees time when they tell us they forgot to sign in/out etc. We have to wait until they are punched out for their shift.

CTC152 TimeWellScheduled

Comments: TimeWellScheduled gives me the freedom to work wherever and whenever I want to schedule employees, approve timecards, check messages and run payroll. Should I ever run into an issue or have questions, I simply send an email and get a response in a very timely manner. It's one of the best, most convenient programs we have ever used.

Pros:

I love the convenience of TimeWellScheduled in that I can access from home, work, or on vacation any time day or night. The program is very inexpensive and support is readily available should questions arise. I have used the program for almost 10 years and would highly recommend it. It's so inexpensive or so convenient for both employers and employees.

Cons:

I cannot think of one negative feature of Time Well Scheduled.

good for the money

Comments: overall its a good app.

Pros:

its was easy to import details,and easy to use with our payroll.

Cons:

wish it was better with the phone apps that you can do what you can do on desktop pc.whish you could fix some one time card that day.

Timewell scheduled is easy to use

Pros:

Very user friendly and easy to access menus

Cons:

There is nothing that I don’t like about it .

Reliable and Easy to use

Comments: Never have any issues with the software. Always able to reach out to someone if support is neededUser friendly for all ages, which is a great feature

Pros:

Scheduling, attendance management and ability to access it remotely

Cons:

There is nothing that I can think of that I would recommend changing. Great system as mentioned in prior commetns

Amazing tool!

Comments: this tool has allowed us to cut out many processes as it is all in one place now and easy to navigate and I know there is even more we can gain from it should we choose to.

Pros:

this tool is multi-functional which is such a time saver. The amount of information that is right at your fingertips makes one job so much easier.

Cons:

nothing that I can think of at the moment

Saves time and money

Comments: This program has saved me time and money are there are so many features in one program.

Pros:

This is an easy one step program for payroll. reports (including HR issues) scheduling and budgeting.

Cons:

The app seems to need to be updated as employees say it is not user friendly

A must for any small to medium business

Comments: TWS took the tedious process of scheduling and made it fast and easy. It put schedules online in a secure website, and allowed staff to receive email reminders of when they worked. It is a great tool that I would recommend for any business looking to improve their scheduling and get some of their time back.

Pros:

TimeWellScheduled is an invaluable scheduling solution for any small to medium sized business. The tracking tools for time off and availability requests are a lifesaver, the flexible departments and shifts made scheduling staff easy and efficient, and the reporting options for things like late/missed days were nice to have. Staff also seemed to appreciate the functionality such as getting an email with their shifts, automatic notification of any changes, and easier shift switching.

Cons:

TimeWellScheduled's biggest gap is the lack of an iOS/Android app to complement the web experience. A native app with push notifications would take TWS from good to great. The software does have some bugs and inconsistencies that are occasionally annoying, but far from deal breakers. Overall TWS lacks the "polish" of some other alternatives, but it offers a far more attractive price, a stronger and more powerful feature set, and a really amazing team who are super willing to help.

TWS IS GREAT !

Comments: Works great, but sometimes does not like our ipads especially after a new IOS has been updates, probably more of a Apple issue then TWS but still can be a problem.

Pros:

Very easy for the staff to use and most updates run seamlessly.

Cons:

The personal app on a smart phone is a little cumbersome to use, I find myself having to enlarge the screen and then what I click on sometimes does not work, the other issue is the app does not always come up when you press on it, it always makes me go back to my emails to find the original link to click on, that is kind of useless to be honest not very convenient. You should be able to click on the app icon no matter what and have the Tws open up not give you a error message like it does

Always up to date

Comments: Always upgrading and incorporating changing requirements. Friendly staff to help when you do need to call or email with a question.

Pros:

I like that they continue to make upgrades based on what companies ask for. It was very easy to use with my current payroll system.

Cons:

There was a lot to do to set up my company specifics, and I feel more one on one to guide me through that step would have been very beneficial and time saving.

time well scheduled survey

Comments: for daily use very easy once if get use to rules for the systems

Pros:

the ease to the staff clocking in and out . It can be done anywhere

Cons:

can change and employees schedule if the day is activate can't upload from other sources like clipart to fit the screen to make Christmas posters for example

Canadian Tire

Comments: Good.

Pros:

It is our punch clock, messaging system, easy to approve hours.

Cons:

No where in the site can type in a question and get a response from a knowledge expert.

Great Software

Comments: It's been phenomenal and would recommend

Pros:

Love the easiness of scheduling and great communication tool.

Cons:

The ability to not toggle certain parameters on the scheduling side. Copy and paste copies the weeks but within our organization an individual works every other weekend.

Easy to use!

Pros:

All aspects of the program as user-friendly and easy to use. The scheduling feature allows any changes made with ease and keeps employees up-to-date on when they are working next.

Cons:

At times it is hard to find something through the seach

From Canadian Tire

Pros:

Product is very user friendly. I like how we can add our own times that work for our store.

Cons:

Only thing I don’t like is if I need to adjust a start time and the day has started it won’t let you.

Time Well Scheduled

Comments: great tool to keep everything organized

Pros:

Easy to use features and reports at your finger tips

Cons:

tasks must be clicked completed before end of shift. Should be able to do this once shift is over as some employees will stay late

TWS is great

Comments: TWS has been a great addition To our store

Pros:

It is easy to use. App friendly . Scheduling is fast with drop downs. The notes feature is helpful to staff

Cons:

Scheduling staff in multiple departments is a little tough when first starting out

CTC 110

Comments: overall the program work great

Pros:

Employee able to get their schedule on line

Cons:

the stat holiday feature need some work

Dans review

Comments: Very positive and overall very happy

Pros:

Ease-of-use in scheduling staff and booking their time off

Cons:

Can be slow at times. Logs out to quickly

Highly Recommended

Pros:

Fairly easy to use. Employees are able to ask for time off easily which we can approve or deny. Easily calculates hours for budgeting. Gives employees easy access to their schedules.

Cons:

Sometimes pages are slow to load both on the desktop, or the app

Best Tools for HR management

Comments: I am highly satified with timewellscheduled

Pros:

Been able to Link TimeSheet with the payroll software

Cons:

improve ''the help option'', so people can learn better how to get through the sofware

Clock in

Comments: Always a great experience

Pros:

Web based , can view from anywhere with my computer

Cons:

Need to learn more about stat pay report