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MediaValet Reviews

4.6 (145) Write a Review! Canada Local product

About MediaValet

MediaValet helps Marketing and Creative teams easily manage, collaborate on and distribute their marketing assets, visuals and content.

Learn more about MediaValet

Pros:

Easy of use, rapid exchanging of files, images and documents in general. Interaction at all times with all my contacts.

Cons:

Cost is a bit of a hindrance - but not certainly enough of one to cause us to look elsewhere. I think the ability for collaboration overrides this con, but it is pricey.

MediaValet ratings

Average score

Ease of Use
4.4
Customer Service
4.6
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.6/ 10

MediaValet has an overall rating of 4.6 out 5 stars based on 145 user reviews on Capterra.

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Filter reviews (145)

Simren
Simren
Learning and Development Specalist in Canada
Verified LinkedIn User
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for content management

4.0 2 years ago

Pros:

Clean UI with an easy search function. The built in AI function categorizes images based on the image itself and not user inputted descriptions.

Cons:

As of now, there are no cons that have stood out to me as a end user.

Bethany
Communications Manager in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easily Searchable Digital Assets

5.0 3 months ago

Comments: Customer service is excellent. On-boarding is very detailed, and they make sure that you have the knowledge needed for a successful integration. Great product that saves us so much time when searching through our photos.

Pros:

MediaValet makes it easy to make our photo and video assets available to everyone at our organization. It is easily searchable by keywords, so people can find what they need on their own.

Cons:

When there are categories under other categories, when people click on the main category, there are no assets shown in the window. They have to click on the sub-categories below the main category. Instead of a blank window (which leads people to think there are no assets in that category), it should bring up a clickable list of subcategories.

Chia-Ho
Post Production manager in Taiwan
Food Production, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

MediaValet review

3.0 3 months ago

Comments: good: drag and drop on desktop uploader
bad: mobile version not very useful

Pros:

Desktop uploader easy to use, drag and drop function is great

Cons:

mobile version not friendly to use for MediaValet link, always go back to index page when switch to mobile version

Jack
Digital Asset Manager in US
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fred Rogers Productions - Three Years with Media Valet

5.0 3 months ago

Comments: We had a frustratingly bad DAM which made us appreciate Media Valet even more. The site is intuitive and the staff is accessible.

Pros:

Their Customer Success people have helped us get the most out of our DAM.

Cons:

Nothing immediately comes to mind. The site is rarely, if ever not accessible.

Michelle
Marking Coordinator in Canada
Apparel & Fashion, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

We love MediaValet!

5.0 3 months ago

Comments: I've had a lovely experience working with and using the MediaValet platform. Our internal team has an easy time using the DAM, while our partners love receiving our branded portals. It makes sharing assets a smooth process for all who are involved.

Pros:

How easy it is to keep all of your assets organized.

Cons:

Honestly, there isn't anything that comes to mind.

Helen
Director of Marketing in US
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Intuitive navigation

4.0 3 months ago

Comments: It's been an easy transition from my previous DAM to MediaValet.

Pros:

MediaValet is very easy to navigate, and intuitive to learn. One of the features I like the most is the ability to save individual files to multiple categories, rather than having to upload them several times to individual files.

Cons:

I think the color scheme makes some of the functions hard to see.

Yousif
Outreach and Content Specialist in Canada
Environmental Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A great choice for asset management, and looking forward to improvements

4.0 2 months ago

Comments: Overall I've found it to be adequate, but I've received secondhand feedback from colleagues that it's not as intuitive as they had hoped. Many of our colleagues also just don't use it, which indicates it's not easy for everyone.

Pros:

Customizable portals, lots of meta data, tracking capabilities, and supports a variety of formats.

Cons:

Somewhat clunky format, limitations on changing file names, no real mobile solution. Search function doesn't work as well as it should.

Kristen
Medical Illustrator in US
E-Learning, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A Necessary Tool

4.0 3 months ago

Comments: Overall, MediaValet has been a fantastic and necessary tool to organization our companies digital assets. I wish I had more time to discover and implement all of it's capabilities.

Pros:

There are lots of organizational and customizable options available making it easy to create options that work for your company.

Cons:

The search engine needs some fine tuning. Infrequent users that don't know the inventory well often are unable to track down what they are looking for. Hopefully the AI implementation of visual recognition will help with this in the new Hot DAM. I would also love the option to upload associated assets that DO NOT show in a search. We have editable files that we don't want everyone to easily access.

Guillermo
Digital Communications Consultant in Canada
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use, easy to customize

5.0 3 months ago

Comments: Overall, I would easily recommend MediaValet to anyone who is looking to take on a Digital Asset Management system.

Pros:

We appreciate that MediaValet makes organizing and accessing our images and videos a breeze. The new AI features as well have really added to our ease of access for finding specific images. Also, the ability to create custom templates to download images in different resolutions and dimensions is fantastic.

Cons:

I know that it is just in BETA, but the UI between the classic version of MediaValet and the new AI powered HOTDAM is too different that it causes issues for users to re-adjust their understanding of the platform

Verified Reviewer
Verified LinkedIn User
Higher Education Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Pros and Cons

5.0 3 months ago

Comments: Works well for my needs and fits into workflow easily

Pros:

Download options and cropping tools are easy to use and help speed up workflow

Cons:

Inability to share a lightbox with cropping tools to a non-user

Jose
Brand Manager in Mexico
Retail, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

All worldwide and smaller entrerprises/companies should use Mediavalet !!

4.0 2 months ago

Comments: From loggin, search, find, and download files; theres a great experience on every step. Info and details are included too in order to make a fast job in the portal

Pros:

Easy access, useful tools and filters to find what you are searching for

Cons:

Some files may be slower to start downloading

Lucas
Designer in Canada
Consumer Goods, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

MediaValet Makes Finding Content Easy

5.0 3 months ago

Pros:

MediaValet makes finding content very easy, through search, OCR, text recognition, facial recognition, etc. Sorting content by tagging and labeling is more effective than the filesystem approach we had been using.

Cons:

I’m still learning about MediaValet, but it would be great if there was a more streamlined way to quickly upload, tag, and categorize new files, as the existing process can be lengthy when needing to add many types of new content all at once.

Angel
Assistant Director of Enrollment Marketing in US
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Media Valet Review

4.0 3 months ago

Pros:

unlimited seats and unlimited admin spots

Cons:

That old front facing software feels really outdated

Karen
Director of Marketing and Strategic Partnerships in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Satisfied Media Valet User

5.0 3 months ago

Comments: Very good. Many of my clients have this.

Pros:

When I have used MediaValet, it has proven to be very easy to move around.

Cons:

It took me a little while to reset password and find my way around, but in the end, I think it is good.

Jessie
Employee in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

MediaValet Review

4.0 3 months ago

Comments: Overall it is efficient and streamlines our sharing content across the college.

Pros:

I like that it houses all of our media under one roof that makes it easy to share across departments.

Cons:

For new users navigating the upload process is a bit cumbersome.

Katie
Marketing Manager in US
Business Supplies & Equipment, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy To Use and Very Help Customer Service

5.0 2 years ago

Pros:

Since we've launched MediaValet, we've level-ed up our digital assets maintenance and also helped open up access to them across the company. It's been a game-changer for our marketing team and has been a great way to keep everything well organized. We've also utilized the CDN linking and CI hub a lot in our projects. The customer service from our rep,[sensitive content hidden], to the support team has been fantastic as well. I've appreciated their thoroughness and quick response times! We've had a great experience from onboarding to using the platform for over 2 years now.

Cons:

Would love for a mobile version of MediaValet. This would greatly help our sales teams use it more when on the road or working with a customer in the field.

pamela
Design Manager in US
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Love MV! The best DAM system I have discovered yet

4.0 2 years ago

Comments: MV overall has been a great experience! [sensitive content hidden] was super helpful with his demo and I love that you guys check in. This has been the best way to store and navigate our pattern library and other design assets by far! Originally tried using Adobe Bridge and it was a horrible experience and our files and volume of patterns was too much for our local drive to handful

Pros:

Love the amount of storage and the amount of organization tools it offers. Very easy to view and share assets with team and other departments. Love the clean interface (very user friendly)

Cons:

I wish the amount of clicks needed could be minimized, specifically when searching. Sometimes MV will freeze/lock up and I have to refresh the page. Sometimes I'm unable to expand folders

Marko
Product Support in Netherlands
Consumer Electronics, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Mkl

5.0 2 years ago

Comments: It's fine as it is right now

Pros:

the speed and the search engine are pretty good!

Cons:

downloading content might be a bit easier

Thor
Sales Executive in Mexico
Hospitality, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Succed the requirements

5.0 8 years ago

Comments: We have a lot of employees who work from two computers, and by having their information in Mediavalet they can synchronize their laptops and their computers, reducing the need for the technical department to offer a solution to synchronize multiple devices. Charge of it
Some of them we did like, but there would have to be equipment that was brought in to hold the assets and such, which would be ok, but then we would have to maintain the equipment. And then if there is an equipment issue we would likely have to wait for a representative to come fix it and hope it works. Just too much hassle for something we basically wanted to put assets on and keep them there for distribution.

Pros:

Great for Share one folder at a time. - Application Smart to upload files. - Gallery of Photos online. - Send the link To download any file quickly. - Interface Clean. - Versions of archive. - Integration Excellent with the operating system. Has a disc Virtual hard work where you can work freely, in almost any Computer, you only need an internet access account. - Can Share files with anyone without needing to be added to the mail. - The folders Shared can only be seen by people you invite. - Being a Online service you can access the files from any pc by entering account.

Cons:

You can only synchronize what is inside the folder that is created automatically. When sharing files you should not work on it at the same time as it creates conflict and duplicates the file.

MediaValet Response

8 years ago

Thanks Thor, we really appreciate the kind and thorough review. To fully leverage our version control and rights management features, please don't hesitate to reach out to our Customer Success team. They're available 24x7 and free for you to access. Cheers, David MacLaren, founder and CEO

Tr
Key Account Manager in US
Management Consulting, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfect for emailing digital literature to customers

5.0 2 years ago

Comments: I use Mediavalet weekly to access NSC information for customers.

Pros:

How I can search for the content i need and download easily to send out to customers.

Cons:

Good platform for housing company info. I have been happy with all of the content and how it is accessed within the site. no problems

Katie
Intern, Episode in US
Computer Games, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Quality content

5.0 2 years ago

Comments: I am amazed by the convenience it brings to our lives, I have been using it for a long time and recommend it to my colleagues.

Pros:

Overall I saved time and money. Finding and accessing files is very easy, you can categorize everything.

Cons:

It would be really helpful to download all the marked ones at once instead of downloading them one by one.

Steve
Account Manager in US
Consumer Electronics, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

MediaValet Review

5.0 2 years ago

Pros:

Easy to use & navigate. This is being used by one of our vendors and was shared with me as a way to access content

Cons:

Nothing comes to mind, it was user friendly and I was using it to access content so didn't have to dive in too deep

THERESA
Agency Partner in US
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

One of the best marketing solutions out there!

5.0 6 years ago

Comments: Media Valet has been great for our business marketing. Searching for images, videos, illustrations via the various stock images sites was very time consuming. Using media valet has saved us the headache of seemingly endless searches. In addition, purchasing stock photos that may only be used a single time is expensive. Media Valet has saved us quite a bit in those fees.

Pros:

Love that Media Valet saves us an enormous amount time and money! Files within are so organized that your search can be broken down by not only categories (photos, videos, logos etc) but also categories within categories! Also love that downloads of even the highest resolutions are quick and easy.

Cons:

What I like least about it if I HAD to pick something would be if I have several large hi res files in a lightbox and want to download them in a zip file, it does take longer than downloading individually.

Rebecca
Owner in US
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Love having this for my new business!

5.0 2 years ago

Pros:

My franchise uploads all of the approved content and I can edit it to my needs and liking. Super easy to use!

Cons:

I've had no problems using the service. It could be a little more user friendly to make it easier to know what I'm looking for.

Nycky
Development Director in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

User Friendly

5.0 2 years ago

Pros:

It is easy to locate the information that I need and quickly download any documents or graphics.

Cons:

It isn't very easy on the eyes, having a somewhat "dated" appearance. It has nothing to do with it's functionality though, but a more modern look might be more attractive for new users.