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EZOfficeInventory Reviews

4.6 (1,410) Write a Review!

About EZOfficeInventory

Asset lifecycle management software built around your asset tracking needs. Depreciation, barcoding and more. Try It For Free!

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Pros:

Was easy to integrate with the functions of my business.

Cons:

I dislike that the layout buttons are small and that I cannot sort equipment by type and instead have to scroll through.

EZOfficeInventory ratings

Average score

Ease of Use
4.5
Customer Service
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.5/10

EZOfficeInventory has an overall rating of 4.6 out 5 stars based on 1,410 user reviews on Capterra.

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Filter reviews (1,410)

Marvin
Marvin
Merchandise Manager in US
Verified LinkedIn User
, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Very easy to use and understand. Great user interface. Editing is a breeze!

5.0 5 years ago

Comments: This software is taking me from several huge spreadsheets and no photos to a streamlined, searchable, history tracking, photo attached inventory system. No longer do I have to track multiple files and spreadsheets. It is all in one place.

Pros:

It is FAST and very simple to use. I can change records so easily if I need to correct or edit anything. Adding custom fields is great for unique data. Searching is with the ability to search multiple terms at once. Filtering allows me to further 'drill down'. The three different types of items make it simple to separate company owned, client owned and disposable inventory. Adding photos and other documents is also very easy. Managing photos is fairly simple, but see 'cons' below. User permission has a very deep control mechanism allowing viewability to be finely tuned and managed as needed. The cart feature is awesome for checking out multiple items at once. You can then check in the same cart for fast returns. Searching with the mobile app via text, or scanning QR codes is blazing fast. Zero time is wasted waiting on EZO. Any lag is all on me. I use this software to track items in a photo studio, the things that belong to our clients that we are photographing. As such, we must isolate those items so that there is no client crossover. This works great!

Cons:

As of this writing (5/2018) the view is not 'responsive' to your screen size. It is also not possible to manually resize column widths. Some views allow you to hide the right sidebar while others do not. This is promised to be an updated feature coming in 7/2018. When interacting with individual records after a search, it is not possible to return to the search results. The search must be repeated. There is no feature to create shelf barcode or QR code labels. Must use external software, but you can easily link those, one by one.

Shannon
IT Manager in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

EZO in IT at SIU

5.0 2 months ago

Comments: We had difficulty maintaining an accurate inventory of IT assets so annual inventory processes were very manual and difficult to find items, especially with the increase of remote workers after COVID. Now everyone can respond to an inventory audit from wherever they are located on their own to acknowledge possession of the assets they have.

Pros:

I like the ability to assign assets to individual users to give them a sense of accountability. They perform their own audit responses and maintain their own location changes making it easier on back office functions. I also like the reporting functions both in the built-in reports as well as the custom reports that cater to the organization's needs.

Cons:

One problem we have had consistently over the years is that we have some 3000+ assets in the system but when we do the annual inventory, we cannot request the audit for our entire list of inventory at one time. We can only request the audit 25 lines at a time so that is time consuming.

Alternatives Considered: Asset Panda and eQuip

Reasons for Switching to EZOfficeInventory: It has the the desired functionality for a lower cost compared to others evaluated. We pay for a given number of users and a max number of active assets. The ability to attach equipment loan forms, images of assets, and user accountability make this a great tool.

stephen
Event Officer in Australia
Events Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good app to use for stock management

3.0 2 months ago New

Pros:

It is easy to use specially with my whole team

Cons:

I dont like how only the person who reserve a stocks is the only person who can un reserve it. anyone within the team should be able to do so.

Peter
Peter
COO in Denmark
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great customer service and good value for money

4.0 2 weeks ago New

Comments: Good value for money. Quick and nice customer service. They respond within the same day and are very solution minded.

Pros:

It is relatively easy to get started setting up assets etc. in the system. As with most (all?) platforms it takes a while before your are 100% comfortable how to handle the different situations in the system. We use the QR scanner app which works flawlessly.

Cons:

It is OK intuitive to use - but not perfect. The UI is not a big issue - but it can be improved.

Alternatives Considered: Asset Panda, Sortly, ODT Rentals, Booqable, Rentman and HireHop

Reasons for Switching to EZOfficeInventory: Various reviews. Ease of implementation. Cost. Guidelines on webpage.

Marriott
Lead Developer in US
Sporting Goods, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Well built service

5.0 2 months ago New

Pros:

This product was easy to use, inexpensive, and is just as good if not better than the competitors.

Cons:

Having to play around with the configuration to add accounts that don't need access to admin privelages.

Alternatives Considered: Asset Panda and Atera

Reasons for Switching to EZOfficeInventory: We weren't looking for anything out of this world, just a database of our assets and who checked them out. The competitors contained a lot of bells and whistles, and were charging up to $15k per year. EZOfficeInventory has all of those features for a fraction of the cost. And they let us try it out from the start with a free trial and no sales team interactions. The competitors funneled us into a product demo.

Carman
Executive Assistant in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy & Intuitive

4.0 2 months ago

Comments: EZOfficeInventory has been easy to learn and easy to use, even for our less tech savvy staff.

Pros:

Ease of use. Use of barcodes to identify & track tools, their locations and status (Checked to whom, repairs, etc.) has made managing assets so much easier and makes quick work of our quarterly inventory.

Cons:

The only dislike would be the inability to create customized reports without upgrading, but we get around this but exporting to a spreadsheet and sorting as needed.

Patryk
IT Specialist in Poland
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

EZO review

5.0 2 weeks ago New

Pros:

Everything working smooth, no downtimes, easy to use.

Cons:

No idea, everything so far is good. Maybe you developer can make a PC app so asset info is gathered automatically.

May Sun
Engineer in US
Medical Devices, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

EZOffice Inventory system review

5.0 4 weeks ago New

Comments: It is very helpful tool for inventory management.

Pros:

QR code product label helps the inventory management.

Cons:

product report system with a lot of graphs which is not useful to the users. I would like to have searched product report format like excel that we can export.

Bryce
Materials & Logistics Manager in US
Construction, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

EZ Office is a key component to our business

5.0 last month New

Comments: We have eliminated job costs, being able to track our inventory has allowed us to see what materials are left over after jobs .. allowing us to return unneeded materials.

Pros:

Inventory and Asset tracking .. Helps us keep track of everything that comes in the door.

Cons:

Nothing that I can think of, everything has been great so far.

James
Test Engineer in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

EZOffice Review

5.0 last month New

Pros:

EZOffice is quick to learn for most users, and it is also very easy to maintain a large number of assets

Cons:

The only downside to EZOffice is the user interface seems relatively dated compared to other products

Braden
IT Services in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

EZOffice: Sometimes simple, sometimes not so much.

4.0 4 years ago

Comments: I like it, but I think there is definitely room for improvement. It has some great features that are not found elsewhere in my experience, but I wouldn't necessarily pick to use this tool if I had to pick. I wouldn't have any gripes if it was picked for my team again, though.

Pros:

I liked that everything was easy to categorize. For example, we deploy laptops called "Loaners" for users who don't have a laptop to use while IT fixes their originals. EZOffice made it very easy for us to put those "Loaner" laptops into a group, and then be able to view every laptop in that group and manage our assets more effectively. I also loved the "Previous Owner" field, as it helped me trace down some laptops that had seemingly disappeared. Big help there.

Cons:

I did not like that it manually assigned an asset to our laptops. That has caused me some inconvenience. While searching for an asset tag that we've assigned, say I'm searching for laptop 2415, I'd put 2415 into the search bar, and there would be several laptops brought up as a result. Each of these laptops had EZOffice's personal asset tag assigned, along with our own, (which were never the same.) It was a pain to have to click on each asset to have to find out what it's real Asset tag was.

Alternatives Considered: Microsoft Excel

Reasons for Switching to EZOfficeInventory: For the groups feature and the depreciated value calculations.

Trevor
HSEQ Manager in Canada
Environmental Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

EZ Office Daily Functionality

5.0 3 years ago

Comments: In the time that we having being utilizing EZ office, it is a fantastic program that is user friendly and provides the essentials that we require on a daily basis.

Pros:

I love the easy of use for staff member to sign assets, and inventory in and out in quick fashion. The notification of assets and inventory taken with reminders of low stock quantitates. I also love the reservation application, making it functional for divisions that utilize equipment across the board to track and coordinate assets for projects.

Cons:

At this time there seriously is nothing that comes to mind that I dislike.

Joe
Merchant Technology Specialist in US
Banking, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Office Inventory Software I've Seen

5.0 4 years ago

Comments: Exceptional. From sales support at on-boarding, to billing, to retention. I have only had a positive experience with EZOfffice.

Pros:

Easy to use, quick and easy setup, supports serialized and non-serialized inventory, and so much more.

Cons:

I can not complain about any aspect of this software based on our use of it with our company.

Alternatives Considered: Personica

Reasons for Choosing EZOfficeInventory: Database design did not lend itself to flexible or customization of products within our inventory

Reasons for Switching to EZOfficeInventory: Customer Service, price differential, ease of use

EZO Response

4 years ago

Dear Joe, It's nice to hear from you, and we are glad that you have no complaints about our product, EZOfficeInventory. We want to express our gratitude by saying thank you. Feel free to reach out to us at suppo[email protected] if you have any concerns in the future.

Sarah
Stock Manager in UK
Construction, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Over the moon!

5.0 3 years ago

Comments: Execellent - Customer service is brilliant & lots of help online

Pros:

Uploading new assets to EZ is a dream - couple of clicks & you are done I also love the reporting - we can now trend things weve only ever thought about!

Cons:

That there was no historical option .... however I see this has now been deployed so no negatives from me now!!1

Alternatives Considered: Asset Panda

Reasons for Choosing EZOfficeInventory: Realtime tracking QR codes Functionality

Switched From: Salesforce Sales Cloud

Reasons for Switching to EZOfficeInventory: More functionality Better value Customer service Look of the software.

EZO Response

3 years ago

Hi, Sarah! We highly appreciate when our clients take out their valuable time to write a review about our product. If there's anything you would like to discuss just drop us an email at s[email protected] and we will be happy to assist you.

james
Operations Coordinator in UK
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easiest Software I have used to track assets

5.0 4 years ago

Comments: I am a massive advocate for this system. I inherited the software at my previous company and when I moved companies I made sure I introduced it we started off with 30 assets and are now looking to increase to over 2000. I'm sure there are more complex systems out there for the nicjhe asset tracking but as an everyday tracking software for small or large asset list I would choose this software over the others I trailled on the market.,

Pros:

It user friendly customisations options are really key to the success of its use within our company. We are able to add and custom fields for certain product groups to make the software suit various items we have from equipment calibration dates with automatic reminders of expiry to job numbers consumables are used on and charged to. Four different departments use the software to track consumables, high value stock items, plant and test equipment, with the separate views we can all work simultaneously on the same account without affecting each others assets. For the price you cant go wrong if you are looking to track assets in an office, warehouse or construction site environment.

Cons:

Took us a while to get the reporting function finalised so that we could get the required output but with some trial and error and a few customer service calls it now does what we need.

Harry
Facilities Manager/Construction Manager in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Customizable Software at it's best

5.0 3 years ago

Comments: Integration was a big issue for us. We had separate programs for inventory, work orders and still had to use hard copies in the field. All of that changed for us with EZOfficeInventory. I had a great Sales person and The Gentleman I've been working with as a consultant has been amazing. Overall I could not be happier with the product at this point.

Pros:

I had been looking for CMMS software for about 2 years, but for a small non profit the cost of CMMS Programs were out of reach. I came across EZOfficeInventory and decided to reach out to them. My sales person was polite and knowledgeable He said you know Harry this is interesting because I think you can make this work for you because you can customize this to your own needs. He walked me through a free trial and any needs and questions I had during that period. I told him I had to hold off until I had my board meeting and submitted my budget. I gave him a date to call back, he did and without pressure any he sold me an affordable program. I have been working with one of the solution Consultants to set up and design the program to suit my needs. They have been fantastic and get on issues extremely fast to help me move on and teach me how to get the best out of the program for myself and my team. Thank you EZOfficeInventory for Integrating my inventory, work orders, assets and mobile abilities.

Cons:

When I first signed on to EZOfficeInventory The first trainer I had was for someone more advanced then I was on setting up this kind of system and it caused a great amount of frustration to myself and my team. I reached out to my sales person and he was able to get me hooked up with the perfect trainer who could walk me through the process from a to z in a way I understood. So I have to say the only part I had any issue with was dealt with in an incredibly fast and professional manner.

Sanya
Manager, Test Systems Development Asia in Thailand
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

EZOfficeInventory - fits our usage needs and flexible for user customization

4.0 3 years ago

Comments: Our department was looking for cloud-based asset management to manage thousands of tools with hundreds of users worldwide. The cloud-based asset management helps us track each asset usage and its status. We also share our assets between sites in different countries. The EZOIofficeInventory has all features with flexibility for us to customize the features to support our needs.

Pros:

• Single Sign on capability: Compatible with company IT security • Bar-code Scanner: Check-out and check-in an asset or multiple assets at ease • Various of user customization fields and filters

Cons:

• Asset search and filter feature has some limitation. But their support team are listening to our requests and working on these features improvement • Some reports are not generated properly • There are a lot of features that need to spend time learning them

Alternatives Considered: Asset Panda and GoCodes

Reasons for Switching to EZOfficeInventory: Features and flexibility.

Abe
Director of Operations in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A Flexible Asset Management Solution

4.0 4 years ago

Comments: We have been very pleased with EZOfficeInventory. We used it to replace a number of manual-input spreadsheets and other DIY solutions. This has been an affordable solution that works exceptionally well for our organization and has been a dramatic improvement from the hodge=podge of solutions that we were using previously.

Pros:

We really enjoy how versatile this product is. We use it to track everything from computers and peripherals in the office to our trucks in the field. It is simple enough to allow for us to use it across a wide range of assets, but also robust enough to allow us to track service and schedule reminders for regular service and registration on our trailers and equipment. It has dramatically increased accountability across the organization and allowed us to ensure better control of our assets.

Cons:

There are not really very many cons that we have discovered for the software. The only drawback is that some of our less technically savvy employees are a bit intimidated by the UI. However, after the initial hurdles, they seem to pick it up quickly.

Steve
HR / Facilites Manager in Canada
Sporting Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Flexible Tool for more that just inventory

4.0 4 years ago

Comments: So I'm not the main user of this tool. Our Operations team uses it for inventory but my tie in is getting new employees up to speed to use it, and also we've found it can be a useful means of tracking employee access to tools and equipment in one interface so we aren't spread across so many places in our otherwise immature tool environment.

Pros:

I enjoy that it is flexible, but lightweight. Some inventory systems seem steeped in some old IBM style clunkiness but this tool matches cloud-style service culture and seems to flex where needed.

Cons:

As someone that uses this tool for a few limited purposes, I have yet to really master effective reporting. I feel I either need to educate myself further or the steps to run the limited reports that I want are not as clear as they could be (compared to other EZO features)

EZO Response

4 years ago

Hi Steve, We hope you're doing well! Thank you for taking out time to review our product. We're happy to see that you found our asset tracking software flexible and useful to track employee access to tools and equipment. If you need any help with understanding the functionality and reporting features, contact us at [email protected] and we can schedule a demo to help you out.

Marvin
IT Helpdesk in US
Biotechnology, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

EzOfficeInventory is an inexpensive option to track inventory

4.0 last year

Comments: Due to AIN not being default option when I started with company the assets were a mess.. I had to export the inventory than sort by group and assign AIN numbers and import back in. Asset stocks were even worst as it does not auto search when using description so we had HP Dock, Lenovo Dock, Docking station. Basically whatever the person input at the time of adding so I had to export and fix that. It would of been nice if it had prompted you have dock group do you want to use this group?

Pros:

You can track really as much info as you need. We only need to tract asset tag and who it is checked out to. But as a business you can even track how much you paid for each piece when you add to stock. So it allows as little or as much as you need to track.

Cons:

Would of liked another category for assets for available inventory not checked out as we add them. How we are working around this is we modify our AIN number to put it into another group for reporting. The default option using Asset # is not a good choice because you can not change this number so if using it as default when you retire a system your going to have gaps in this number making it more difficult to track how many assets are in use or available at this time. Default option should be AIN.

Dylann
Warehouse Manager in Canada
Performing Arts, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Warehouse inventory tracking done smooth

5.0 5 months ago

Pros:

We use EZOfficeInventory on a daily basis to monitor assets, equipment/tools, and inventory. Our staff can easily use the QR code scanning feature on their devices to check out inventory, tools, or assets. They love the ability to check out up to 25 items at once which expedites the process. We also can reserve items for future jobs and set those aside so no jobs get disrupted from not having all the products needed to get the job done. We are able to easily move items in EZOfficeInventory from one location to the other when inventory is added or moved.

Cons:

Possible features which could be improved is streamlining the ability to add multiples of the same item without having to hit edit cart and go to another page.

Allen
Field Operations in US
Government Administration, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Made my life a whole lot easier!

5.0 3 years ago

Comments: I must say it's good. We had an issue with getting support with our previous software. But not so with EZOffice. I think having accessible support is key for any software that runs a large portion of your company.

Pros:

Cost saving was a major factor for us (due in part to COVID). We had been paying over 5k per year for our pervious asset management software and we were still missing key features. So when when we found this was a 1/5th of the cost and had needed features like PO management , custom barcode management, among other things it was a no-brainer.

Cons:

No major issues so far. Having the option to export POs in bulk would be helpful. It would also be nice to see new features added more often.

EZO Response

3 years ago

Hey, Allen. Thank you for elaborating on the cost factor. We completely understand how COVID situation has changed the dynamics of industry all over the world and we have gone out of the way in assisting our clients with their costing concerns. We do take in feature requests and add new features given their usability and requirements from the client side. I will definitely pass on your request to my team and we will update you accordingly.

Lutfi
Hardware Production Engineer in Canada
Medical Devices, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Tool for smaller companies looking to get serious about asset and inventory tracking

4.0 3 years ago

Comments: EZOffice has been a great benefit to our company, in terms of tracking and reliability in our products

Pros:

The two most impactful features are (1) the asset tracking and inventory tracking functions, and (2) the work order functions. It allows is to easily track our products across the world, as well as create repairs and services as needed in an easy and functional way

Cons:

The one thing that I find could be better implemented in the auditting feature, and email notifications. It would be nice to be able to completely customize the types of notifications (within EZOffice) and emails that each member will get.

EZO Response

3 years ago

Hi Lutfi, We highly value your feedback. For alerts and emails you can customize the alerts that you want to send to each member however its the form of notification that they receive so greater customization wasn't really possible with this module. As far as auditing is concerned we allow audits on checked out assets and we are introducing audits for asset stock as well. Do get in touch with one of our support members and they will guide you through it.

Vidya
Technical Specialist in US
Banking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great software for an even greater price!

5.0 4 years ago

Pros:

For the past three years EZOffice has been a great fit for our company. Customer service is outstanding, their staff are always willing to make the time to give you the training, tips or any help you might need. The user interface allows new users to become proficient quickly. The ability to incorporate bar codes and product images is very helpful. EZOffice offers tools that give you visibility of every item and automatically calculate key factors and settings such as preferred stocking levels, lead-times and re-orders points. It is easily customizable and integrates well with other software. The ability to create a search or report to facilitate data analysis is another plus for us. The mobile app is just as great.

Cons:

Once you delete an item you will loose the item number.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Inventory nightmares gone!

4.0 5 years ago

Comments: so far as been good, good support, they get back to you quickly, they are out of Reno. they were helpful and easy to work with, never had any real issue with the program at all.

Pros:

Its super easy to set up and get going, bulk add features are nice, easy to add users as well and group them to certain areas, helps keeping tabs of items to loan out much easier for both the back end and for end users to check those items out

Cons:

compared to the old system i was using not much, i just wish you could delete users if they have never used anything or checked something out, but you can only disable their account.

EZO Response

5 years ago

We appreciate you taking the time to review EZOfficeInventory. Account Owners can certainly delete users, for that you need to enable 'Member Deletion' option under company settings. If you have any other questions, feel free to reach out to us to get a better understanding of the product. Thanks!