--- description: Learn more about Epic pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epic Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [EMR Systems](/directory/20028/electronic-medical-records/software) > [Epic](/software/122278/epiccare-emr) # Epic Canonical: https://www.capterra.ca/software/122278/epiccare-emr Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/122278/epiccare-emr?page=2) > Epic electronic health record software creates comprehensive patient medical records and enables personalized care. > > Verdict: Rated **4.4/5** by 447 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Epic? Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 447 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, United Kingdom, United States ## Features - Appointment Scheduling Software - Billing & Invoicing - Charting - Claims Management Software - Claims Scrubbing - Coding Assistance - Compliance Tracking - Customizable Templates - Decision Support Software - EMR/EHR - For Medical Purposes - HIPAA Compliant - Health Monitoring - Insurance Eligibility Verification - OSHA Recordkeeping - Patient Engagement Software - Patient Portal Software - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Remote Treatment Planning - Self Service Portal - Video Conferencing Software ## Support Options - Email/Help Desk - Chat ## Category - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) ## Related Categories - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) - [Occupational Health Software](https://www.capterra.ca/directory/32619/occupational-health/software) - [Medical Billing Software](https://www.capterra.ca/directory/30026/medical-billing/software) - [Telemedicine Software](https://www.capterra.ca/directory/30949/telemedicine/software) - [Medical Practice Management Software](https://www.capterra.ca/directory/20029/medical-practice-management/software) ## Alternatives 1. [Fusion](https://www.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Alleva](https://www.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews) 3. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (844 reviews) 4. [ModMed](https://www.capterra.ca/software/124590/ema) — 4.4/5 (363 reviews) 5. [Tebra](https://www.capterra.ca/software/129169/tebra) — 3.9/5 (1360 reviews) ## Reviews ### "Great Program" — 4.0/5 > **Lynne** | *September 15, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: I love all the functionality. You can use it to get sone much done. Quoting, billing, certificates, leads and so much more > > **Cons**: That I will probably never be able to use all the fuctions and abilities that the program has to offer. > > I love how well rounded the the program is. Once you have the hang of the system its also very user friendly. ----- ### "Epic : Making work hundred times easier." — 5.0/5 > **Verified Reviewer** | *January 2, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: My experience with epic have been wonderful. It works very easily once you know how to use it. It performs good for large hospitals or health-care facilities. Large and complex work management can be done using Epic. The customer service is also very responsive and helpful. Honestly, i have used Epic for four months and never faced any bugs and issues. It is good value for large hospitals and health-care facilities. > > **Cons**: It does require training to use as it is little bit difficult to use in beginning. It is not made for small organization due to high cost. > > My overall experience with Epic is great. I really like it and it suitable for larger organization. Work flows smoothly using Epic. It works really well after training. I hundred percent recommend epic to everyone. ----- ### "Best EMR on the market" — 5.0/5 > **Verified Reviewer** | *August 14, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It allows me to address patient concerns, chart and chat with co workers, there is built in support systems, different levels of affordability. You can customize things to your liking. It has built in biling. > > **Cons**: It can be overwhelming with all of the clicks and all of the access points for the same needs. The screen is very busy and there are alot of colors and screen shots. > > I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well streamlined and options are so customizable. It is the best emr I have ever worked with ----- ### "Epic Is An Epic Adventure" — 3.0/5 > **Lisa** | *July 29, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Using an electronic medical record program helped a lot with losing patient charts and other information, along with ease of documentation > > **Cons**: The thing(s) I disliked about Epic was how hard it could be sometimes to find information on your patient, but mostly that the program would "go down" multiple times every week until all (or most) of the kinks were worked out. > > I began using Epic in 2011 when the hospital I worked at first began the transition from paper charts to electronic ones. During the first year, there were many physicians who resigned from the hospital because they weren't willing to give the program time, however most other employees really liked Epic after getting used to it. ----- ### "Epic Makes Life Easier" — 5.0/5 > **Ashlyn** | *January 28, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate about patients\! > > **Cons**: My company has not had any negative impacts or complaints when using Epic. All features have benefits that help aid in patient care. > > Epic is the best medical documentation system that I have used and makes documentation easier in a sometimes hectic work setting. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/122278/epiccare-emr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/122278/epiccare-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data