Setmore Reviews

Setmore for Business

Comments: I've been able to generate my return of investment within the first month and not just that be able to give value to clients in documentation and also frequent meetings.

Pros:

It's easy to program to the social media for your business or service to be able to allow clients to book time with you so you don't have to be there for them to do it.

Cons:

I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company.

Easy to use, lots of integrations available

Comments: I have loved setmore enough that I have recommended and even set it up for others

Pros:

I tried multiple schedulers before deciding on Setmore for my podcast interview scheduling. There is a free version that is highly functional and does everything I need. When helping someone else build their business, I was able to use Setmore to integrate with their systems as well. The paid version is worth the price for the extras gained, such as additional payment integrations and sms appointment reminders.

Cons:

Some areas may be improved by more customization options, but I’m pretty happy with what is already possible

A good, easy to use program, well-priced, but with a lot of unusual glitches

Comments: We love the features, we love the pricing...but we find that there are a lot of glitches going on that make our business look unprofessional. As a medical office, its important for us to appear professional...and Setmore has let us down on this front quite a few times.
Asking questions or lodging complaints with the company is tricky, as they're always dodging blame. Its always possible to 'chat' with a consultant, but I think English isn't always their first language, making some communication tricky.
That said, the main part of the program works well...but be prepared for some odd glitches occasionally - like clients sometimes being able to book outside of your booking hours (which they tell me isn't possible...yet its happening), or SMS reminders just not being sent (even if the system says they were). Another time, a client managed to log in as an administrator and somehow set herself up as another practitioner....that was odd too. But according to Setmore, we did that ourselves and she couldn't possibly have done it (they said as they deleted her practitioner profile).
Most of our clients find the Setmore online booking website easy to use, but don't bother trying to set up a lead time for appointments...I don't know why, but even when they changed it from 2 days to 24 hours, it still wouldn't allow clients to have the lead time we wanted (i.e. the amount of time required to book an appointment online so we didn't end up with any surprise appointments).
Also, be prepared to constantly sync your duplicate clients in your database...it is incredibly annoying and time-consuming.
In addition, the recurring appointment feature had to be disabled on our account, as if clients wanted to edit one appointment in a series, we would have to search back to find the original appointment in the recurring series, delete or change that one...and THEN edit every single appointment from then on (it sometimes was weeks or months of edits to be made for one appointment to be changed), so we no longer use that feature. The widget to link through to our Wix website however is very handy, and they are trialing features such as 'classes' and Stripe payments. We cant comment on how the payments feature functions, as we don't use it.

Pros:

Ease of use. Even technologically-challenged clients do not find it daunting to book online. Configurations for appointment times, and setting individual practitioner shifts are really flexible. SMS reminders included in the price - fantastic. Customised SMS reminders are a wonderful bonus. Widget to link a booking page to our website is great.

Cons:

Glitchy. Communication...good but challenging. SMS reminders sometimes don't get sent. Recurring appointment feature does not work for our business. Duplicate customers are constantly being created, and syncing them takes time.

Excellent appointment maker

Comments: Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Pros:

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Cons:

I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email.

So far, so good!

Comments: So far so good. I reached out to support Via the chat feature and they were very helpful.

Pros:

It’s easy to set up and get started. I tried others for a minute and never finished

Cons:

Wish it synced with multiple calendars as I have 5. So I have to do some shifting around after people schedule an appointment; which can defeat the purpose sometime.

Massage therapist

Pros:

The user interface and the android app is the best on the market

Cons:

The features are lacking compared to other similar software

Effective Booking and Scheduling With Setmore

Pros:

With Setmore, managing appointments and appointment scheduling has been easy What I like most is the ease of booking online and the fact that it is affordable too.

Cons:

Well, Setmore has been the best and no issues with booking

Effective Scheduling With Setmore

Pros:

With Setmore, appointment scheduling is easy I like that it is effortless to book online and that the calendar sync ensures no double or over booking

Cons:

Well, this product really never fails and no hates.

Review of Setmore

Comments: if you want to make any blogs website then firebase also very best becausepersonaly i experiance it.

Pros:

You can book appointments easily. This is the best app . Yes it is absolutely easy for beginners to master because it console is user friendly and it provides dummy coding so you don't need to create everything from scratch for more information watch this

Cons:

Everything you need to develop software. Host git repos, review code, automate CI/CD, and use chats

Great diary booking platform

Pros:

Simple & easy to use, great features & value, much preferable over similar options like calendly

Cons:

Happy with everything & been using it continuously for over 3 years

Easiest and Most cost effective scheduling interface available

Comments: We have had a much easier time getting our clients comfortable with booking their own appointments and being more responsible with cancellations using this system. The staff appreciates the ability to book from their phones or cancel and reschedule from outside the office.

Pros:

It is easy to set up and maintain. The integration with our website was seamless. We're able to customize on the fly.

Cons:

It would be more helpful if the client also had an interface that allowed them to see upcoming and past appointments. A register of cancellations, dates and communications times would also benefit us.

Good Product, but Indians cannot take payments

Comments: It is great for scheduling.

Pros:

Very easy to use and lots of options to create workshops as well as appointments.

Cons:

The email sent to the customer can only be customised for ALL emails. So whether or not they sign up for a workshop or an individual session, they receive the same instructions, which makes this hard. Also if you want to recieve payments, you have to subscribe and that is super expensive, and also if you're an Indian, receiving payments from Indians is not an option unless they use credit cards only (since you can use stripe).

Super simple scheduling Software

Pros:

Setmore has made the process of scheduling appointments seamless.

Cons:

I have not experienced any issues with Setmore.

I like using this program a lot

Pros:

It is easy to access, simple and user friendly

Cons:

Nothing much really it is really that great

Excellent value, reliable online booking system

Comments: I am a sole-proprietor massage therapist. My job does not allow me to answer phone calls during the day, and I prefer to not be returning calls during my small breaks between clients. The online booking option is perfect for my business. Most of my clients are now booked with recurring appointments, or will book online using the "Book Now" button on my facebook page. This allows me to spend less time on the phone. Less time on the phone greatly decreases the amount of time I spend on administrative tasks.

Pros:

I wanted software that would allow online booking and text reminders that was affordably priced for small business.

Cons:

Two complaints: 1. I really need the option to display only the first name of clients that are booked in to the system. My workspace is oriented in a way that clients can see my calendar while booking, and as a regulated health professional it is required for me to protect this information from public viewing. 2. There is no option to email, export, or print any appointment history. I am often required to share this information and it is a very common feature for other appointment systems. Currently I am required to cut and paste this information from Setmore where it is not easy to even highlight for copy. It seems to be a feature that should have been added after all these years I've been waiting for it now.

Easy and affordable scheduling with a great customer helpline

Comments: I like being able to send an easy link to my clients to book through, it saves all of their data for me and sends me and my clients reminders for scheduling. The prices for setmore are very reasonable for a small business owner.

Pros:

Setmore syncs with your google calender, sends reminders to your clients and to you for your daily schedule. Its easy to use and customers service replies quickly with help when requested.

Cons:

I would like to be able to block out days /times on my setmore shedule and have that also be transferred to my google calender as well as the bookings.

Best Appointment Scheduling Software

Comments: I would recommend this app for anyone needing a basic scheduling app.

Pros:

Setmore has a very easy-to-use interface and setting everything up is almost effortless. A few features I like most are the self-booking features for clients, the ability to set up automated appointments, and responsive customer service. It's free to use but you do have the option to upgrade to a paid plan for more features.

Cons:

Setmore is available online and on mobile but there are no desktop versions available.

Best Online Appointment Scheduling Tool for Businesses!

Pros:

My wife and I recently opened a spa and massage parlour. Our clientele is growing exponentially and I must say that Setmore has been superb in helping us manage our numerous appointments. It's absolutely free and easy to use which makes it perfect, especially for small start-up businesses. We were able to add our personal touch to it by customizing it, which was also very easy to do. When someone schedule's an appointment, they receive an automatic e-mail confirming their booking and a reminder 24hours prior to their appointment. Clients can also make very secure online payments, if they prefer to do so prior to their appointment. Our reviews from clients are easily displayed front and center, which encourages future bookings. Not to mention, it has great integration with our Instagram and Facebook pages/accounts and we can add the website plugin to our profiles. We can also access our calendar across any of our devices.

Cons:

There isn't anything I don't like about this App. Will definitely recommend to anyone.

Why I still use Setmore

Comments: So far very satisfied with constant improvements in Setmore.

Pros:

Very easy to manage, great customer support, clear and simple interface.

Cons:

Lots of bugs over time while booking an appointment or especially when changing currenty booked appointment. Many times customers are overbooking each other, even when it is not allowed in the settings. For an example, two customers have probably booked from computer at the exact same time. So one of them gets the appointment created email and the other does not. But for the first timers it is very confusing so they both come at the same time it was available. I suggest implementing a small time frame the booking has to be made, so when a customer clicks on the preferred time he/she is the only one accessible for that appointment in this small time frame, lets say 2 min. Other thing which would be beneficial for the users would be so called "Customer view". Simple push of the button in the booking calendar view for the administrator that would hide currently booked customer names, so when Client is in the office he/she can choose another available time without seeing other customers names and info. So to say discreet view for customer eyes.

Easy to use yet sometimes unstable

Comments: The most useful acquisition to my wife's tanning salon. Simple to use, easy to configure, a lot of features with no cost. Just need the conection with whatsapp urgently!

Pros:

Easy to use and configure, many features with no cost

Cons:

The app sometimes lags and even drops with no reason. Consumes a lot of memory.

Disgraceful

Comments: This company is an absolute disgrace, they provide a simple service and yet cant even run it correctly. I spoke with 12 individual customer support agents, all in an attempt to solve 1 simple issue, they consistently left the chat once they realised it wasnt a simple fix, or else told me the issue was on facebooks end and not theirs, despite this being impossible as the data showing up in my error message could only be coming from their servers, just to make it that bit worse, I contacted facebook to get confirmation and in 3 hours had a response from them confirming the issue was not with them, The Setmore team then told me they would have to contact Facebook to confirm this despite me sending screenshots and also providing a detailed bug report for them, they have no clue how to fix their issues and their system has several bugs, 4 days ago they told me they messaged Facebook and today they told me they still had no response, i find it funny how i got a response in only a few hours and yet after 4 days a company of their size couldn't make contact. AVOID this company at all costs. So many better options out there as we have recently discovered.

Pros:

Nothing there is way better options out there

Cons:

This company has been an absolute nightmare to deal with, their customer support is like dealing with infants who have zero technical knowledge. Avoid at all costs, better options out there which provide far better service.

Cheaper than Calendly with all the bells and whistles!

Comments: I love that they were responsive, its easy to use and super afforable.

Pros:

My web person introduced me to set more which because I hadn't heard off, I initially thought it was "off brand". May be true in the US HOWEVER, it has all the bells and whistles I was looking for as a dog trainer and offer of subscription based holistic pet healing services. I am happy it has online booking, mailchimp integration as well as integration with square as well as paypal. The person who helped me set it up was super helpful and walked me through it. It was also great that she on-boarded other dog trainers and she is able to help me in the future with other services or concerns as they come up so I can work with just her and not a random person every time which I love.

Cons:

Still trying to figure out a solution for "signed client agreement".

Setmore Review

Comments: Setmore integrates well with my website allowing clients to book oine appointments in real time.
It sends reminder emails.

Pros:

Easy and simple to use, cost efficient. I have never needed support or had any issues.

Cons:

Setmore has No cons noted at this time.

Super Simple Booking System

Comments: Very good, I very much like this scheduling software.

Pros:

This software is super simple and easy to use. It provides all the basic features necessary for booking appointments, taking payments and sending out reminders etc. I’m extremely pleased with it. Customer service is a breeze too. Plus the ease of integration with other apps is amazing.

Cons:

I had no issues with this software for what I’m using it for. It meets my expectations.

Excellent Product

Pros:

Everything about this product is easy and fluid. I have been using setmore for 2-3 years. I can link it to landing pages, customize the features

Cons:

They have two glitches. One is that you can limit the future ability to set an appointment, I choose 2 days. The HUGE problem is that it counts the weekends even if your office is closed and no employees work on weekends. So I can send out emails of Friday to have people set Monday appointments. REALLY REALLY BAD as it messes up all on my online advertising and ability to have people schedule during the weekend for Monday appointments. It doesn't allow people to schedule during times it is closed, it just doesn't jump to Monday, like there is no workweek only feature. IT ALSO doesn't allow you to link to a page. it has its thank you page which you can add a link to but it does not allow you to customize that page. for example I don't want a thank you page I want it to jump to a website. the best I can get is a link at the bottom....which no one sees as they skim it as a thank you page.