--- description: Learn more about When I Work pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: When I Work Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Employee Scheduling Software](/directory/30756/employee-scheduling/software) > [When I Work](/software/121248/when-i-work) # When I Work Canonical: https://www.capterra.ca/software/121248/when-i-work Page: 1 / 53\ Next: [Next page](https://www.capterra.ca/software/121248/when-i-work?page=2) > Employee scheduling solution that helps businesses manage schedules, track working time, monitor attendance \& communicate with workers. > > Verdict: Rated **4.5/5** by 1282 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses When I Work? From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees \& improve communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1282 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Scheduling Software - Approval Process Control - Attendance Management - Attendance Tracking Software - Automated Scheduling - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Clock In/Out - Collaboration Tools - Communication Management - Compliance Management - Employee Database - Employee Management - Employee Portal - Employee Scheduling Software - Event Management Software - Event Scheduling - Faculty/Staff Management - For Salons and Spas - Labor Cost Calculator - Mobile Access - Multi-Location - Online Booking - Overtime Calculation - Payroll Management - Real-time Scheduling - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Search/Filter - Self Service Portal - Shift Swapping - Task Management Software - Third-Party Integrations - Time Off Management - Time Tracking Software - Timesheet Management - Vacation/Leave Tracking ## Integrations (23 total) - 321Forms - ADP Workforce Now - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - Mindbody - OnPay - PayPal - Paychex Flex - QuickBooks Online ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Employee Scheduling Software](https://www.capterra.ca/directory/30756/employee-scheduling/software) ## Related Categories - [Employee Scheduling Software](https://www.capterra.ca/directory/30756/employee-scheduling/software) - [Catering Software](https://www.capterra.ca/directory/20023/catering/software) - [Food Service Management Software](https://www.capterra.ca/directory/20025/food-service-management/software) - [Medical Scheduling Software](https://www.capterra.ca/directory/30027/medical-scheduling/software) - [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software) ## Alternatives 1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5120 reviews) 2. [Wageloch](https://www.capterra.ca/software/196911/wageloch) — 4.5/5 (265 reviews) 3. [7shifts](https://www.capterra.ca/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews) 4. [Findmyshift](https://www.capterra.ca/software/115536/findmyshift) — 4.6/5 (1182 reviews) 5. [Deputy](https://www.capterra.ca/software/147589/deputy) — 4.6/5 (771 reviews) ## Reviews ### "My positive experience with When I Work" — 5.0/5 > **Verified Reviewer** | *August 26, 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: The best thing about "When I Work" is the simplicity of the layout. It is very easy to navigate and provides a great visual with the calendar view to help stay organized. I did run into a scheduling issue where my shifts were not appearing but their customer support fixed the problem within minutes. > > **Cons**: Although their customer support was great in assisting this issue, there were multiple times where my work days were not scheduled and I had to go to my managers for my shifts. Other than that issue, it is a great application. > > I would recommend "When I Work" to retail store managers as I enjoyed using it in the same industry. ----- ### "Great software & support" — 5.0/5 > **Sukha** | *June 25, 2025* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: Great software, easy to use \& UI is very well laid out for both admins and users. We primarily used it for booking time off for employees and it did the job > > **Cons**: Was a bit costly for what our use case was, the per use cost started to add up as our team got larger > > Great software \& great support. Onboarding was made super easy by the team and they were available to answer any questions/concerns ----- ### "Best tool for employee mangement" — 5.0/5 > **James** | *April 3, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Creating a schedule for 20+ people can be done in minutes, easily customizable. the best option to move up from Excel which we were using beforehand. > > **Cons**: the post-shift adjustments can be more manageable. for large groups of employees difficult to compare what was scheduled vs what was worked at a glance. reports can be labeled a bit better > > very positive, it saves me hours on payroll, scheduling, and time attendance. ----- ### "Happy with the system" — 4.0/5 > **laura** | *October 29, 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: It makes scheduling a large number of people less onerous, transparent and takes the pressure off my team > > **Cons**: Its a lille clunky to set up. Specifically trying to differentiate between inperson and phone shifts was challenging > > Overall, we are happy with the product. I would encourage most organizations to use a similar system ----- ### "When It Works, It Works" — 4.0/5 > **Jon** | *February 10, 2025* | Performing Arts | Recommendation rating: 7.0/10 > > **Pros**: It's simple and easy to use. Allows us to manage schedules for our range of staff > > **Cons**: It does not work for all of our staff. No automatic location login when on site. Schedules don't always appear in the app. > > It's been useful for us for years. It works well overall but has some issues, like schedules not showing up in the app at times, and doesn't have some features that we would like, like the ability to log staff in automatically when they're on the premises. ----- Page: 1 / 53\ Next: [Next page](https://www.capterra.ca/software/121248/when-i-work?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/121248/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data