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Trend Micro Smart Protection Complete Suite Reviews

About Trend Micro Smart Protection Complete Suite

Smart Protection Suites infuse high-fidelity machine learning to a blend of threat protection techniques to eliminate security gaps.

Learn more about Trend Micro Smart Protection Complete Suite

Pros:

I think it's also convenient as it's easy to see each client's computer's registry. For companies that don't want to spend a lot on installation, management, and operating costs.

Cons:

It really is difficult to get negative aspects to this useful tool.

Trend Micro Smart Protection Complete Suite ratings

Average score

Ease of Use
4.2
Customer Service
4.0
Features
4.2
Value for Money
4.0

Likelihood to recommend

7.7/10

Trend Micro Smart Protection Complete Suite has an overall rating of 4.1 out 5 stars based on 75 user reviews on Capterra.

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Filter reviews (75)

Carlos
Carlos
RPA Developer in Brazil
Verified LinkedIn User
Chemicals, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A great cost-effective device protection solution.

5.0 3 years ago

Comments: The licenses are billed annually at a very good and economical price because it also offers web protection in the browser, email, anti-spam and attacks from external intruders. The protection is complete and has great performance on devices without crashing or failing.

Pros:

The Trend Micro Smart Protection Complete Suite solution has everything we need to protect devices such as corporate computers and notebooks against intruders, worms, viruses and also hacker attacks. The system is simplified and easy to use for scheduling daily scans, fault finding, outdated software and viruses.

Cons:

The system has some bugs in the smartphone version but we use it as the main one in Windows on the workstations. I don't see another problem.

Andy
Andy
Technology Planning for Transport Networks in Mexico
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Recommended if you don't mind support delays.

4.0 2 years ago

Comments: The product has a long history, and many release cases and the knowledge on the Internet is also considerable. With this in mind, it is easy to introduce and operate in environments and situations where it is not possible to spend too much on the cost of security operations and where experience and knowledge can go back to the past. Security precautions are also taken by restricting communication with firewalls etc, but I think the stability of antivirus software is very important. As a user, I feel that the existence of this antivirus software gives me a sense of security. In addition, due to the ease of management, the working time of the information system department can be reduced.

Pros:

Although we update the server machine's version once a year, the client terminal automatically gets the information in the form of definition files, so we can keep the system up to date with almost no effort. I think it's also convenient as it's easy to see each client's computer's registry. For companies that don't want to spend a lot on installation, management, and operating costs.

Cons:

However, the support is terrible. The response speed, quality, registration request settings, information collection, etc. are inferior to the above.

Tammy
Business Owner/Consultant in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Trend Micro not software friendly with other programs

2.0 6 years ago

Comments: This program functions fine for the home user that isn't running business software that it could possibly be incompatible with. I didn't have any problem with the software on a laptop that didn't have my billing software on it.

Pros:

This software is easy to install across multiple devices and easy to use. The renewal process is easy and quick. Visually, it's easy to find what you want to do.

Cons:

This program seemed to be interfering with my medical billing software and causing it to freeze up at very inconvenient times. After researching this among other users of the medical billing software I found that others experienced the same issues with it causing the billing software to freeze up. I had to uninstall this software because of it's interference with the billing software.

Ana
Ana
Security Architecture Discipline leader in Spain
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Service that helps to detect unsuitable or malicious sites.

4.0 2 years ago

Comments: Using the email information leak module and Pattern Micro-Manager centralized management together, you can reduce the manager's load with regard to information leakage countermeasures. In addition, provided that the unauthorized use of data can be identified on the basis of keywords, standard expressions, and file attributes, it is possible to avoid leakage of information from within the business. It has the ability to track and monitor sensitive data on network output points, personal devices, and SaaS applications, but even businesses that have any business smartphone or have SaaS apps enabled are completely secure.

Pros:

Trend Micro Smart Protection Complete Suite, is a filtering program that blocks unwanted HTTP contact and prevents significant information from threats such as guided cyber attacks and ransomware. You will focus on knowledge processing duties on the organization with this program and speed up admin work. You can use it with faith since it is a part of the well-known Pattern Microbusiness. You will install the trial version and you can install it after checking compatibility, so you can be sure. InterScan Network Protection has a lot of functionality to protect the device from certain cloud threats until it gets irreparable due to viruses or external attacks. As well as being able to set up a whole protection scheme for safeguards against malicious programs and cyber metrics, you should even set up URL proxies, etc., to reduce the chance of information leakage from inside.

Cons:

Currently, it's not the cloud version, but it would take longer to introduce it than the cloud version.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One of the essential tools to have in your Security Swiss Army Knife

5.0 3 years ago

Comments: Trend Micro has been innovating in the past decade and this can be observed in the quality of the solution. The latter is so lightweight that you barely notice that it is there.

Pros:

So easy to implement and deploy on small to large scale. Management and support is even easier!

Cons:

Not so much to comment about. The solution simply works great!

Verified Reviewer
Verified LinkedIn User
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good thinking Less Functionality

5.0 5 years ago

Comments: It is one Of first products in starting Apt base attack protection.

Pros:

Security architecture is good for protection it cover all signature protection at multiple appliance and easy of flexiable and multiple Security options like antivirus,ips,behavioral analyze , URL filter also etc.

Cons:

Some custom configuration is more difficult and is not .

Amanda
Help Desk in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

It did it's job

4.0 5 years ago

Pros:

I don't have a whole lot to say about it but that it did it's job.

Cons:

My biggest complaint was the installation seemed to be a bit long. Other software seems to install quicker which is important at a client with 200+ computers.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great product, designed to be easy to use

4.0 6 years ago

Comments: It has helped cut down on the spam that I would normally get in my email. I dont have as much issues as I did with other products that slowed down my computer in the past. I look forward to more products that TrendMicro will be developing in the futuer and trying them out.

Pros:

Easy to install and set up. Has provided the protection that it is supposed to. I have only had one issue with the software in the 2 years of using it and that was when I was setting it up initially. Their team at the support number was there for me and walked me through making sure that the software was working properly. Been using it ever since almost 2 1/2 years. Glad to have found this product and been able to make it a part of the protection I use on a regular basis. I would recommend to colleagues to use as part of their Anti-Spam/Virus protection.

Cons:

Hard to find any thing that I didn't like about this software. It has provided all the protection that I have needed along with the other products that I use. Over all its a great product

Jammer A.
Jammer A.
Desarrolador WEb in Venezuela
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

You could not expect less from this long-standing company, personally recommended

4.0 6 years ago

Comments: I no longer fear being attacked by a lot of spam

Pros:

This application has many Pros, but the most important thing is that it keeps annoying unwanted emails at bay, I really like its ease of installation, its friendly interface. I have been using products from this company for years and they are synonymous with quality.

Cons:

I think the updates are not as frequent as they are with other products of this same brand. but it is something that can be solved without major problem. It really is difficult to get negative aspects to this useful tool

Aubrey
Aubrey
Director -Client Advocate in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Used Trend Micro smart and total protection for Email protection and unwanted emails

4.0 7 years ago

Comments: Block unwanted email. Reputation management

Pros:

Superior protection for virus protection for incoming and outgoing email. Trend micro is known for the unbeatable protection from unwanted emails. These emails are blocked using trend micro email reputation database

Cons:

This was a little complicated as far as putting down our company compliance and basic business and email processes. Ifr your computer savvy then it will be easy but if not find someone who isw help with the process. Every department has different processes..

sumit
Network security engineer in India
Computer & Network Security, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best MDR service of Cyber Threats 24x7

5.0 2 years ago

Comments: My overall experience about this software is fantastic, the best module of this software is the alert monitoring which gives you the complete visibility of threat monitoring on a single dashboard.

Pros:

I like about this software is that it provide a variety of services which includes services like its threat hunting and its investigation services which provide the exact information about the cyber threats. Its dashboard is very impressive and very user-friendly you can find all the details about the endpoints on a single click.

Cons:

Things which I dislike about this product is that sometimes the response time will take longer than the usual time to respond due to this process will take longer time to detect. Otherwise overall this is the best product in the Market.

Jose
ICT Technician in UK
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Trend Micro Smart Protection

5.0 3 years ago

Pros:

It's simple, reliable, keeps you protected all the time and does not use many system resources to run. It was easy to deploy on the server and even easier to distribute to all machines.

Cons:

Nothing to add on cons, still have not had any malware issue in a machine so as far as I can see it is doing the job it's supposed to.

Faye
Business owner in Australia
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Trend Micro review

5.0 6 years ago

Pros:

I use Trend Micro for my home based online business computer protection. It is efficient and works away in the background always checking. Very happy with this product.

Cons:

Im actually not disappointed with anything about this product so far. Had it for several years. Very happy.

Gianluca
It manager in Italy
Telecommunications, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Trend Micro.

5.0 2 years ago

Pros:

Very light, it occupies few space on hard disk, it is fast and doesn't Block The pc.

Cons:

Just the interface is not so good for me, but it is an antivirus, users has not ti Watch it every Second.

Horacio
Project Manager in US
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A really complete protection suite from a reputable brand.

5.0 5 years ago

Comments: Antivirus software with a very advance spam/trash blocking feature.

Pros:

Featured packet for the price, especially its very effective spam mail blocker. It can be great for small to medium business due to it easy deployment.

Cons:

It does not have the best UI, but if you are a tech savvy it will be understandable.

romay zuleima
Docente Agregado in Venezuela
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

excellent to avoid "mailware"!!!

5.0 6 years ago

Comments: excellent software for protection

Pros:

In my task as researcher I investigate through Internet and check my mails in search of information and the software has been usefulness to protect my equipment from pages or mails that harm my computer. The protection technics are excellent

Cons:

In opportunities I have indicated pages and mails that are reliable nevertheless it has marked them like spam

Joshua
Owner in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great software

5.0 5 years ago

Pros:

This software definitely protects your computer from so many things and is easy to deploy and set up across the network.

Cons:

If pricing was a little better we would of stayed with this product

Adonis
Pre-Sales Engineer in Philippines
Telecommunications, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Very powerful security suite

5.0 5 years ago

Pros:

Trend Micro Security Suite empowers our employee to work safely, sharing data and application on any devices in any location. The agent is also remarkable, it does it job without using much resources on our workstations.

Cons:

There are a lot of features of these suite. Make sure to explore to fully maximize the system.

Jessie
Administrative Assistant in US
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great For Business

5.0 5 years ago

Pros:

This product worked great for multiple businesses that I have used it with. I have had very few issues with the product and its effectiveness.

Cons:

It is a large program and sometimes takes a while for updates to download.

Hemant
director in US
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Protection for Mac

4.0 6 years ago

Pros:

A very well known brand name, trustworthy in its lists of spam/viruses. Updates to new virus lists often. Not that expensive

Cons:

Makes mac a little clunky after install. Slows it down sometimes

Gianna
Independent Consultant in US
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Removes unwanted mail

3.0 7 years ago

Pros:

I like that I can add what mail is unwanted to the list so it knows what to filter and can be continuously updated.

Cons:

The user interface is not user friendly in the least. It is hard to learn where things are and even when you do some of the things I use the most often are multiple steps to get to instead of just a click away to make it more expedient.

Rachel
Sgt. in US
Law Enforcement Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Good Product for the money

4.0 5 years ago

Pros:

Provided the protection that I needed, doesn't slow down my computer and a great product for the money

Cons:

File seemed to take awhile to download on the installation, software needs to have more updates

Amanda
Professional Liability Claims Representative at Sedgwick Management Consulting in US
Legal Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Trend Micro offer very good Protection on a budget

4.0 2 years ago

Comments: I used this program to solely protect my home computers are threats and viruses. It is easy to use and works well in the background. the add and block list is easy to use and helpful to keep out certain threats.

Pros:

Offers steady protection against spam, malware, and other threats.

Cons:

Does occasionally miss somethings. Perhaps a more frequent system update would fix this.

Erin
Teacher in US
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Trend Micro Review

5.0 5 years ago

Comments: Trend Micro is helping keep devices safe and running efficiently

Pros:

Provides great protection for my computer from negative websites or malware. Allows me to know I am secure on my device

Cons:

I thought it had too many popups at first, but I learned how to change the settings to adapt to my liking

Sayed Munir
Sayed Munir
Engineer in Qatar
Verified LinkedIn User
, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

InterScan Messaging Security Review

5.0 6 years ago

Pros:

Like the most of the products, specially the DDI to scan the incoming mails for trojans, Virus, malware, etc