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About RENTALL

RENTALL is a powerful cloud-based rental software that keeps your vehicle rental business running smoothly and efficiently.

Learn more about RENTALL

Pros:

Their setup fees are higher than other companies in this industry - but the time saved is well worth the investment.

Cons:

I see what is missing and i try to make a list of suggestion.

RENTALL ratings

Average score

Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.4

Likelihood to recommend

8.1/ 10

RENTALL has an overall rating of 4.4 out 5 stars based on 159 user reviews on Capterra.

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Filter reviews (159)

Teddy
Teddy
Sales Director in Botswana
Verified LinkedIn User
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

At long last I have found the solution to my car rental problems.

5.0 4 years ago

Comments: Its honestly been a breeze. I'm very satisfied.

Pros:

The rental agreement summary without a doubt is my favorite feature. The summary displays when a car is to arrive ,when a car is overdue, the current open arrangements and the pending payments. Physically writing all of those down was a headache. For years now our company had been struggling with the old fashion way of doing things(analogue).Thanks to Navotar those days are gone, I love how user friendly the software is. I used the trial for an hour and got the hang of it. This Navotar software is the best solution we could possibly hope for. It has made monitoring the cars and their whereabouts easier for our employees. The support team(Shob) does an excellent job too. Whenever I need some information or assistance he is attentive, polite and responsive.

Cons:

No difficulties.

RENTALL Response

4 years ago

Great working with you Teddy.

Hassan
Manager in Canada
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent Service & Product!

5.0 5 years ago

Comments: Very helpful staff & quick responding, training made it easy to understand.

Pros:

We enjoyed the User friendly platform & mobile version was very unique.

Cons:

There’s a lot of information & reporting which will take time to get used to.

Alternatives Considered: TSD RENTAL

Reasons for Choosing RENTALL: Needed more technology based & mobile friendly app.

Switched From: Rent Centric

Reasons for Switching to RENTALL: More compatible & willing to work.

RENTALL Response

5 years ago

Thanks Hassan. Great working with you.

Trace
Owner in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Terrible company

1.0 9 months ago

Comments: 0verall I just wish they had not bought out Navotar and we were still using that program.
We had to switch to a completely new company and website which again we lost time and money during that transition.

Pros:

This company Rentall bought out Navotar. We did not like the switch at all. Thankfully they let us continue to use Navotar until it became obsolete.

Cons:

The added more steps and complicated the rental process with the new version. Our site was infected with porn and malware, we had numerous occasions were it was completely down for various reasons. We lost a lot of money at critical times using Rentall during those times as our business is 85% seasonal. Lots of the staff that was with Navotar left after they were bought out. It was very clear that some of the developers have never been on the other side of renting cars.

Amaal
Amaal
Operations Manager in Canada
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

EXCELLENT CUSTOMER SERVICE.

5.0 7 years ago

Comments: THIS SOFTWARE IS AN ONLINE BASED SOFTWARE SO ITS VERY EASY TO ACCESS ON ANY DEVICE AT ANYTIME FROM ANYWHERE WHICH IS EXTREMELY CONVENIENT.

Pros:

VERY USER FRIENDLY APPLICATION, MEETS ALL REQUIREMENTS AND THE TEAM WORKS HARD TO GIVE A BETTER EXPERIENCE. SHREE IS AN AMAZING CUSTOMER SERVICE REPRESENTATIVE, VERY FRIENDLY AND HELPFUL AND GETS CHANGES DONE INSTANTLY.

Cons:

SOME OPTIONS ARE CANNOT BE CUSTOMIZED, BUT THEIR TEAMS WORKS VERY HARD TO ENSURE TO MAKE IT WORKING SOME WAY OR ANOTHER.

RENTALL Response

7 years ago

Thank you Amaal Rezvie. Great working with you.

Muhammad Andi
Lead of Information System in Indonesia
Verified LinkedIn User
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Navotar review

4.0 6 years ago

Comments: I have good experience using Navotar within almost 3 years. Their support team are very supportive. The software itself is quite helpful for company.

Pros:

The software is quite user friendly, have much feature especially to track payment history. so business can get information whether some customer still not pay.

Cons:

One thing that Navotar have to improve is on system flow process.Even though its system already have system flow, but it is not locked. Means we still can jump in into process 2 without doing process 1

RENTALL Response

6 years ago

Thank you Muhammad Andi. We are glad to be the car rental & lease software vendor for Grab Indonesia. We will definietly look into the Cons you have highlighted here.

Bruce
COO in US
Automotive, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Dishonest Company - Bad Software

1.0 9 months ago

Comments: They owe me a few thousand dollars because the software doesn't work. I WANT MY MONEY BACK!

Pros:

The things it's SUPPOSED to do. (Bit doesn't.)

Cons:

HORRIBLE CUSTOMER SERVICE. AND SUPPORT.

Jeffrey
Jeffrey
Owner in US
Verified LinkedIn User
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Thieves

1.0 2 years ago

Comments: Onboarding was a mess. One employee was training another employee with she was trying to train me. It was an unprofessional mess.

Pros:

It is cloud based which I really liked.

Cons:

I paid the ridiculous setup fee to try the system. I did not like the feel of it so I decided to cancel. They are still stealing my money on a monthly basis and will continue to do so for 90 days. This is very unethical.

RENTALL Response

last year

Hi Jeffrey Thank you for your feedback, we would like to assist you with your concern. Please reach out to our support team at [email protected] for further assistance.

Joji
Registered Nurse in US
Verified LinkedIn User
, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Best Software for an affordable price.

5.0 7 years ago

Comments: A very nice product at an affordable price.

Pros:

We are using Navotar for last 4 years.They are a really an innovative company managed by young IT/computer professionals which is a really nice feature, so they can implement their ideas in this creative product.They came with a lot of new features at an affordable price.if I have any issue I can reach them by call or email and most of my issues are resolved in less than 30 min.

Cons:

need some fix on the reservation calendar.need some update in the reservation pdf which I already discuss with them.They offer to fix it soon.

RENTALL Response

7 years ago

Thank you Joji Abraham. Great working with you.

Sharon
Sharon
Loaner / Rental Manager in US
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Best system we have had yet!

5.0 6 years ago

Comments: Customer service is on top of figuring out print and email functions right away while on the call. The system is by far my favorite with the ease of functionality and being able to invoice the right amounts.

Pros:

The functionality and ease of the tabs from reservation to agreements.

Cons:

We are still trying to be able to figure out the printing which you guys are already on the case!

Salvador
Salvador
Freelance Writer in US
Verified LinkedIn User
Writing & Editing, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Navotar - A well-rounded software for car rental locations

5.0 6 years ago

Comments: Great system, would recommend to anyone trying to get into the car rental business.

Pros:

Navotar is a great way for car rental companies to manage all of their business end needs. It basically sets everything up for a potential user. It's a turn key management system for rental car companies. By helping to manage everything from marketing to payments, the program really does everything a customer could want.

Cons:

I really don't have any complaints thus far. This program is really all you will need while renting cars out. Anyone looking to get into this business should at least check out the demo on their website.

Avinen
Director in Mauritius
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Navotar Car Rental Software

5.0 5 years ago

Comments: Our organisation Pleasure Drive LTD was searching for new programming hardly any months until we discovered Navotar and now we are genuinely appreciative to discover it. It is extremely simple to utilise, quick and client interface is a grind. Highlights that it brings to the table are extremely interminable. My administration is particularly fulfilled having navotar ready and as our rental programming accomplice. I can tell that client care is one out of millions, each time they step up and in brief, they are prepared to help. On the off chance that anybody has second educated for Navotar, think no more, cause it is an extraordinary incentive for cash we get!

Pros:

The cloud bases availability make it simpler to utilize the framework from anyplace, the versatile application is extraordinary and fills a similar need. The group is promptly accessible to help if there should be an occurrence of any issues. Simple to learn and utilize. My group has gotten exceptionally effective since we took this item. this product we can monitor every one of the understandings, simple to pull up last past understandings, the outline of the vehicle, cost sheets, everything is exceptionally advantageous. This is the eventual fate of vehicle rental programming in the market. Try not to spare a moment to begin working with them immediately. You will be dazzled their product. I energetically prescribe this to anybody hoping to switch their current vehicle rental programming or even need to begin a business even.

Cons:

A few things are not customization which I have just talked about with their group and would be done later on refreshes.

RENTALL Response

5 years ago

Thank you Avinen Permall. Great working with you.

Abrianna
Owner in US
Automotive, Self Employed
Used the Software for: 1+ year
Reviewer Source

Rentall

1.0 2 years ago

Comments: terrible

Pros:

There was nothing I enjoyed about Rentall

Cons:

unhelpful customer service, many details were left unclear of how to utilize program and no flexibility to customize anything to my reflect company image

RENTALL Response

last year

Thank you for your candid feedback. We're sorry to hear about your unsatisfactory experience with Rentall. Understanding that our customer service did not meet your expectations and that you found our program rigid and unclear is concerning to us. We are committed to providing clear, helpful support and versatile solutions that fit our clients' unique needs. Based on your feedback, it's evident we have areas to improve. We are currently reevaluating our support training and program flexibility to better serve our clients. Your concerns are important to us, and we would like to understand more about your experience to make the necessary improvements. Please reach out to us at [email protected]

Alan
Rental Supervisor in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Rental Software Review

5.0 3 years ago

Comments: Overall I am happy with the experience. There are a few features I would like to see changed, but I understand that it cannot be customized to my wants.

Pros:

The interface is easy to navigate. I can teach anyone to use the platform.

Cons:

At times, the software is not responsive.

RENTALL Response

3 years ago

Thank you Alan

Qazi
CEO in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great software

5.0 3 years ago

Comments: 7/10

Pros:

Very Easy to use and all the options are very clear

Cons:

The software is very slow and most of time hangs and have many other few issues

RENTALL Response

last year

Thank You for your review Qazi!

Dali
Co-founder | CEO in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Navotar - Car Rental Software

5.0 5 years ago

Comments: [SENSITIVE CONTENT HIDDEN] and his team were great and flexible, besides the software, they also built our website back in 2015, it was a pleasure to work with them and they came to meet with us in Los Angeles twice.

Pros:

Navotar is a great software, it gives you all the tools you need run your car rental business like having your reservations in one place, sending confirmations and invoices, creating customers profiles, etc.

Cons:

I think the only thing that could be improved is the design and the simplicity of use of the software.

RENTALL Response

5 years ago

Thanks Dali. It's our pleasure working with you.

Ayoub
Manager in US
Retail, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Professionals

5.0 7 years ago

Comments: The real time communication feature between the website, the software and the reservation module emphasizes the true modularity of the system and indicate that the software engineers at Navotar are organized in their coding and development practices. The modularity aspect of the software Leverages Navotar over their competitors. The Customer support team at Navotar are always on the top of the client's request. we are sincerely thankful for the support team fast turn around.

Pros:

1) The Website: Our company's website developed by Navotar's team is so simple. the designers and the programmers respected the KIS (KEEP IT SIMPLE) concept and I am sure they worked hard on their end to deliver such a professional and easy to use website site. the website is able to advertise for the car rental business in a presentable way. 2) The Navotar software: The software is developed with care. all the information about the cars and the models are stored in a back end database, the user need only to choose. The software is connected to the reservation module on the website. the website and the software are on real time communication which help the user know which car among their fleet is available and helps the customers know which are could be rented.

Cons:

The rate system could be improved according to the time of use pricing concept for certain geographical regions.

RENTALL Response

7 years ago

Thanks Ayoub

Brad
Owner in UK
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good software

4.0 3 years ago

Pros:

Good dashboard easy to navigate Helpful staff

Cons:

Software problems can be slow to be rectified

RENTALL Response

last year

Thank You for your review Brad!

Matthew
Director in Australia
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Thanks

5.0 4 years ago

Comments: Good product and team

Pros:

Easy menu options. Self explanatory.

Cons:

Agreement load time could be faster. Need to see the following entry points in the Vehicles also: - Damage Excess Amount (Insurance) - Minimum Driver Age (Insurance) - Vehicle Owner name (Owner)

RENTALL Response

last year

Thank You for your review Matthew!

KARIM
CEO / FOUNDER in Morocco
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Navotar is the Fleet Manager System

5.0 5 years ago

Comments: Not only the Fleet Management System is the best , the overall help and support from their team is great ! Thanks to the professional follow-up from [SENSITIVE CONTENT HIDDEN] during Dev phase and migrating my email provider. He would always keep me posted and do back and forth to resolve all my requests during the process of site building and personnalizing Navotar for my Car rental company . [SENSITIVE CONTENT HIDDEN] answered many questions before concluding the contract signature and made me taking decisions easily , He helped me a lot . Thank you Navotar Team !

Pros:

Many modules are amazing in Navotar : - Dashboard gives a quick look at the global activities and remimders - Automatic Billing & Financial Reports - Electronic signature and Contract available on the Valet Tablet. - Email notifications - Damage image Before and After rental

Cons:

Nothing to report for now Most of the Navotar fleet manager system is user friendly

RENTALL Response

5 years ago

Thanks Karim. Glad to work with you

Caitlin
Owner in US
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great customer service!

5.0 5 years ago

Pros:

It does everything I need it to do and much more. But what really confirmed my decision when purchasing this software was [SENSITIVE CONTENT HIDDEN] our sales men. He has been a huge help with customizing our software from the start. I have been able to call him all hours of the day with questions and if he didn’t know the answer he would figure it out. Overall a great experience so far.

Cons:

We had a little trouble with customizing our pricing to match how we have been doing it on paper. For the most part it has been resolved. We are currently still working on a few tricks so it generates all pricing for us automatically.

Alternatives Considered: EZRentOut

RENTALL Response

5 years ago

Great working with you Caitlin. Glad to have you as our customer.

Benedicto
Owner in US
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing customer service

5.0 6 years ago

Comments: My overall experience is a very pleasant one. I'm a better and more profitable company because of Navotar. I would recommend ever entrepreneur that is thinking about the car rental business to contact Navotar. So far it has been the best business decision I've made.

Pros:

It's very simple to use and to teach my staff how to use it. It makes running my car rental business more efficient and easy. It has every financial report that you would need. My accountant loves it as well. Eliminates the need for paperwork. Everything is in the cloud. Since is cloud based I could manage and review my business operation even when I'm on vacation. I know exactly what's happening on every location at any given time. Their customer service and assistance is second to none.

Cons:

I don't have anything negative to say about the software. The software is so comprehensive and at the same time very easy to use.

RENTALL Response

6 years ago

Thank you

yikang
Director in Canada
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Customer Service

5.0 4 years ago

Pros:

Easy to use, customer service very helpful

Cons:

If the company logo and other company information adjusted by the [SENSITIVE CONTENT HIDDEN],that will be greatful

RENTALL Response

4 years ago

Thank you

Peter
sales manager in US
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

great software

5.0 6 years ago

Comments: great software and very helpful for our business

Pros:

very very easy to use, it helps my business tremendously. makes my life and all my guys life much easier in the office! we have an exotic car rental company and this software is literally our best friend i highly recommend it!

Cons:

dont have any cons, were very happy with the service that has been provided to us

RENTALL Response

6 years ago

Thank you Peter. Welcome to board

Shani
Rental Director in US
Automotive, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Had High hopes, didn't work out

3.0 3 years ago

Comments: The product was presented beautifully, the set up process took several weeks and still was incomplete when we left. We needed our website to be more automated which is why we signed up with them, but it took forever and seemed that our needs may not actually be met.

Pros:

I really didn't get much time to use the software because it took so long to get everything set up

Cons:

Most of the customer service folks were kind once I finally got ahold of them, but I wouldn't say they were helpful in most cases.

RENTALL Response

last year

Hi , We have enhanced our support procedures and would like to assist you in your issues. Please email our support team at [email protected] for for further assistance.

Chris
President in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Tech, Excellence Customer Service

5.0 5 years ago

Comments: With Navotar, their customer service is really top notch. We asked for a lot of changes, and everything was done nicely to fit our business model. They were able to customize a lot of features we requested. I mostly worked with [SENSITIVE CONTENT HIDDEN], the software support analyst who really understands the car rental business, we're so happy. This cloud based approach is very cost effective, affordable and it saves us so much time, just amazing company to work and grow with.

Pros:

This cloud based software is very user friendly, scalable and fits our company needs

Cons:

That we didn't get it sooner. I heard of them before, I saw there PR notification that they added contactless rental process and we decided to jump on in.

RENTALL Response

5 years ago

Thanks for the feedback Chris. Great working with you.