Less Annoying CRM Reviews

BEST TASK, PROJECT MGMT & CLIENT CRM THAT YOU ARE NOT USING!

Comments: No learning curve, so my team dug right in = Productivity.
The team loves it = Means they use it = Tasks and Events are getting handled more effectively.
Using the CRM part to keep track of all clients, reps, and vendors = all in one place = gained efficiency.
Easy to CC emails and PDF's, other Docs right into client and reps files and immediately create quick tasks or events for follow-up = Nothing is falling through the cracks.
Every day, the agenda is emailed to each user = Your task list for the day.
Calendar feature is very dynamic. The only thing this CRM doesn't do is my laundry, seriously!

Pros:

It's crazy how many apps there are that do the same thing, and I've tried about 20 in this category. I LOVE this CRM! LACRM BEST PRACTICES: 1. Intuitive & Ease of Use = NO, I mean NO learning curve! 2. Exciting to use b/c I don't feel bogged down with 100 features to stare at that I don't need. 3. Free 30 Days. The least expensive app on the market. GREAT for individual entrepreneurs, small biz to med biz that aren't looking for a million features. If you are the kind of biz or management that wants your ppl to spend 60 days learning, then 2 hours a day using instead of doing their job b/c you're so tied up in being a manager -- go to something else, you won't like this. And tell your co-workers I feel sorry for them! Personally, we love it that this is mastered under 20 minutes, and we keep it up on the destops all day -- avail when we need it --but not a slave to it (looking at you Infusionsoft and Sales Force!)

Cons:

Their strength is the only reason to go 4 stars here. But let's be clear -- it's all about perspective. There are a couple things I wish the task list would do, but in speaking with LACRM, they said they are rolling them out soon. (Can't beat the customer service - damn these people are friendly! I wish my family were this nice, LOL.) I'm begging them to white label the product -- my sales reps could sell it like crazy!

They are truly Less Annoying in every way!

Comments: They are amazing and I can't recommend them enough. I feel like we tried so many options prior to Less Annoying and they were exactly what we needed.

Pros:

Whatever ways you've found CRM's to be annoying, they are not. Very responsive, helpful and friendly customer service. Unlimited customization of the database to fit our use. And with all the flexibility we have also leveraged the customization to help us with the project management side of our needs.

Cons:

You can't bulk update contacts, so have to occasionally go through a merge contacts that get duplicated.

Alternatives Considered: Zoho CRM, monday sales CRM, Copper, Salesforce Platform and HubSpot CRM

Reasons for Choosing Less Annoying CRM: Too expensive, too complicated and too limited. Having to pay per feature you need gets ridiculous.

Switched From: Zoho CRM, monday sales CRM, Copper, Salesforce Platform and HubSpot CRM

Reasons for Switching to Less Annoying CRM: Too expensive, too complicated and too limited. Having to pay per feature you need gets ridiculous.

Fantastic CRM to Get Your Business measuring Something

Comments: I have used many crm's from the old days of ACT to today's version of Saleforce and even Sugar CRM. All of them are good in their own unique ways. The huge value of Less Annoying CRM its ease of use and value as an efficient contact management tool while providing good reporting tools. Since it is so easy to use and learn minimal training time is required to learn it so it really easy Less Annoying. Since it integrates so well with gmail and google calendar there is no need to have multiple calendars going. It is a good place to share calendars as well. For the money - it is a great solution and very easy to buy use and get support with. The couple of times when I have required support, it is very simple to speak with someone or get video's backfrom Less Annoying CRM support showing how to do virtually anythin that can be done.

Pros:

Simple - Ease of Use - Training - Email integration - Support all well done.

Cons:

Not great at setting up my templates for importing- It will not save any templates. If you want the CRM to do any of the steps of the sales process then this is not the software for you. It is more of an advanced contact manager vs a true CRM. For the price, there are many more full CRM options out there featured

Easiest and most flexible CRM I've ever used

Comments: Great CRM with excellent customer service. They helped me set up and imported all my clients at no cost. They have been very helpful teaching me how to set up and customize new fields. Everyone has been very friendly and supportive.

Pros:

The ability to customize input fields to meet my specific needs. All the client information is on one page. Customer service was able to transfer all my clients from my old CRM to the Less Annoying CRM at no cost.

Cons:

Not currently automatically integrated with my email, but emails can still be saved to the CRM by using Bcc.

LACRM Review- Fantastic!

Comments: Great! Helps me to be better organized and stay on top of contact information and 'touches'. Its great to use as a team too so if someone else on my team needs my contacts they can easily view and share them

Pros:

Ease of use for our size company and needs. Able to have a lot of details for each contact and I love that I can add a task to a contact and be emailed a reminder to do something- that saves me with how many people I am in contact with

Cons:

There isn't anything that stands out as something that I dislike about this software

Alternatives Considered: Salesforce Sales Cloud

Reasons for Switching to Less Annoying CRM: Salesforce was way too much of a catch-all and tried to do everything without doing anything particularly well. It was way too complex for what my company needs and would've required a lot of training to learn how to use all of its available features

Excellent tool for small businesses

Pros:

Less Annoying CRM is a user-friendly and affordable tool that provides all the necessary features for small business management. The mobile app is also convenient for accessing data on the go.

Cons:

The reporting and analytics features are not as advanced as other similar tools, and it may not be suitable for larger businesses with more complex needs.

Bravo Less Annoying CRM!

Comments: Less Annoying CRM is fantastic! Our team received training on how to best use the product and how to customize it for our unique needs. Once we started using Less Annoying CRM, we were able to tweak things with the help of customer support. The process has been painless and so worthwhile.

Pros:

One of the best things about Less Annoying CRM is how customizable it is and how intuitive it is to set up. Additionally the customer service is outstanding. They were there every step of the way to help us understand how to best use the platform's features and to trouble shoot.

Cons:

I have no complaints about the product or the integration.

As the name suggests - it's just a CRM that works

Pros:

It's great for simple businesses not looking at doing anything too crazy, just want something that works and is simple and LACRM achieves that.

Cons:

It lacked a lot of integrations which wasn't great.

All you need to know about the Less Annoying CRM

Comments: It saved us a lot of cost on our budget last year.

Pros:

For just $15 per user per month, businesses like mine can use this CRM as compared to other CRM's which are expensively priced

Cons:

It doesn't integrate accounting software such as QuickBooks and FreshBooks and also project management software like Trello. This makes it a little bit difficult to use, making it not advisable for large corporations to use it.

Financial Sales Consultant

Comments: Thus far I would give my experience a 10. Great product for a great price. I would highly recommend it.

Pros:

The CRM is exactly what I needed. Simple enough that there is very little learning curve but complex enough to do all of the things I need to operate a successful firm.

Cons:

I haven't found anything that I don't like yet. I'll be sure to report it when I do.

Has the good 3rd party integrations. Great value. Great support

Comments: Small business user. I had tried Zoho, HubSpot, Insightly and ACT! I found the CRM was trying to control my way of working, instead of the reverse. Less Annoying CRM lives up to the name. Contact segmentation is straightforward and leveraged by the integrations. Tech support is super good. Definitely the best I have to work with.

Pros:

Doesn't get in the way of how you want to work. Doesn't try to reinvent email. Has reliable 3rd party integrations. It is the hub of my workflow

Cons:

Not a lot. Other users would like a phone app, but Google contacts and email are solid and reliable.

Alternatives Considered: Prophet CRM, Insightly, Contactually, Highrise, GreenRope, Podio and HubSpot CRM

Reasons for Switching to Less Annoying CRM: Freedom to work my way. Integrations. Great segmentation. Pricing.

Thrilled With This Software

Pros:

The ease of learning and maximizing it as well as its capabilities. The support tools are also easy to locate and the item descriptions easy to understand

Cons:

The current program limitations on setting reoccurring tasks.

Alternatives Considered: SmartOffice and Microsoft Excel

Reasons for Choosing Less Annoying CRM: My concerns were realized once I subscribed. IMO, unless you are a large sales organization or manage dozens of salespeople, Salesforce is over-kill. Loads of features and reporting tools but the learning curve is extensive and the support is mostly on-line not direct. You can have phone support for an additional cost of several hundred dollars.

Switched From: Salesforce Sales Cloud

Reasons for Switching to Less Annoying CRM: Ease of use. Functionality. Level of support.

Perfect for the SMB!

Comments: Moving from excel to properly track my contacts and interaction with them

Pros:

This tool has everything you need in a small business from with nothing you don't need. I already have systems in place for quoting and invoicing so I don't need those features in a CRM. This system makes it easy to track contacts and your interactions with them. I love that this system is web based making it completely cross platform and ensuring I can run it on Linux. I highly recommend any SMB give this a try

Cons:

I have not found any issues with this product yet

Alternatives Considered: HubSpot CRM

Reasons for Choosing Less Annoying CRM: Excel wasn't meeting my needs and hard to manage between devices

Switched From: Microsoft Excel

Reasons for Switching to Less Annoying CRM: Ease of use

Just what I was looking for

Comments: this CRM was exactly what I was looking for in a CRM, very simple, organized well, not a lot of fluff, very affordable, just what our company needed. I think Less Annoying CRM is what every small business needs.

Pros:

Very easy and simple to use, and also very affordable. A lot less cluttered than the old CRM I used.

Cons:

Their auto population needs just a bit more work but usually does well.

Finally a pragmatic CRM for the Solopreneur that doesn't swallow your life!

Comments: I'd like an automated birthday message I created I could send out for a year that would go to the names and a second for the spouse. I'd like to see reporting from my drip campaign w/o going into Mail Chimp (I have a campaign when someone send in a card, after I make the first call, if no response, I drip mail them). I'd like to on a person by person basis if someone has opened my newsletter. Let me repeat, this a damn good software, easy to use, functional, super inexpensive. Perhaps they could build additional tools to cobble on: LessAnnoyingLeadPages, LessAnnoyingMailChimp, LessAnnoyingSocialMedia. Regardless, LACRM works well.

Pros:

Great customer support, quick response to emails, even on the weekends sometimes, that I never got from big CRMs. Integrates well w/ Mail Chimp, unbeatable price, easy to upload docs, set reminders, and integrate w/ google calendar. Super easy to customize and create drop downs. The downside w/ most CRM's is the learning curve and the commitment one must give to understand and make the software usable. LACRM is the first I have used (Properworks, SalesForce, Zoho, Insightly, Podio, Infusionsoft) where a knuckle head luddite can make it work w/o taking all my time away from the revenue producing activity time. There other softwares clearly have value, but for the solopreneur with an established book business trying to squeeze new revenue, you can be up and running much more quickly. I have hired a VA to set up my drip campaigns and and to push out my newsletter via Mailchimp. I know there is more value to be gained from using the software, but most of us will over invest energy instead of focusing on revenue producing activity (talking to clients, asking for referrals, prospecting). This is a great piece of software for the average Mo Insurance Broker, and that's me.

Cons:

You get what you pay for so you have to customize it yourself and you will make mistakes, nothing irreversible. I'd like the software to be in app form for IOS, not log in. Would be nice if it would do auto birthday reminders, for customer/prospect and for their spouses.

Less Annoying CRM

Comments: I love Less Annoying CRM. The software is perfect. It's exactly what I was looking for, for a decade. The team is relatively small, despite having a triple A product, and so you get the customer care of a small company (they're amazing. Even the MD pops in to assist occasionally if needed) but the capability and functionality of a much larger organisation and they're really responsive. The company's values gel with mine too so I'm very happy with the company and the product and will never leave Less Annoying CRM for elsewhere.

Pros:

I like this software so much that I have 4 different accounts. Two for my business, one for managing day to day life and one for writing a book. It's a really adaptable system for organising and managing information, time sensitive or not and has made the running of my business significantly more efficient overall. It definitely saves me a lot of time, plus it's really useful to have all my staff also using the same system. All information is in the one place as opposed to trying to use multiple systems with multiple people to get anything done.

Cons:

Integration with my existing business was very simple. It made things a lot easier and better organised. I had been looking for a suitable CRM package for 10 years until I found Less Annoying CRM and on implementation it immediately made everything more efficient. There isn't anything I dislike about this information per se. I'd certainly like various features to be improved but that doesn't mean that the software is lacking as what I may want may not match with what is planned for the direction of the company but it's certainly not a negative. I really don't have any issues with their software. As mentioned previously I have a couple of accounts for my personal life too as it's so inexpensive per licence. I have scheduling software that costs $1500 a year. I'd use it as a calendar for my personal life if I could but not at that price point. At $15 dollars a user for Less Annoying CRM I can open up multiple accounts for various different situations and not feel that I am spending a lot of money.

It really is Less Annoying.

Comments: For the money, it's a great CRM. I haven't really needed support because it really is simple to use but when I did they were quick to respond. I wanted to go over a couple of things twice and they were very patient. I've tried others but always come back to LACRM for my client management.

Pros:

It's very simple and easy to use. The dashboard is easy to set up and I can see everything I have going on with a contact. It's important for me to have files attached to each client so when I talk to them I can open a file quickly. Google calendar and gmail were easy to link and use. Support has always responded with either an email or phone call within 24 hours.

Cons:

I wish they would have the ability to use Zapier for more integrations.

CRM that actually is Less Annoying

Comments: Simple to set up, easy to use, and most importantly people are using it!

Pros:

Have over the years dealt with a range of CRM tools from high end to basic. It is a sector that almost seems obsessed with adding features and integrations that largely swamp users so that what gets used is a small subset of the functionality. Equally the more functionality the more the CRM begins to dictate how you conduct your business as against assist you to do it better. Less Annoying CRM actually is exactly that - less annoying and even more, positively engaging. It has a minimalist approach but one which gets it just right - we use all the functionality and even the CRM agnostics use all the functionality. There is a compromise in that full integrations are limited but personally think that was the positive right choice. It is an excellent example of user focused software design. In keeping with that its support mirrors that feeling - responsive with a human face. It is quite refreshing for support to tell you honestly what is and is not possible in a constructive way rather than endlessly trying to make you feel that you are being 'heard'. So genuinely Less Annoying - fine job and hope it holds to its Philosophy as it grows

Cons:

Given the design concept full enterprise integrations are a little limited. But in my view balance is right in that people use it, learning quickly and correctly to their needs.

Best CRM I've come accross out of many

Comments: I'd tell anyone I know to go for it, it's that good, and seems to be getting better all the time. I also know that I've only begun to use a lot of it and am looking forward to using more. I know it will help me and make my life easier the more I take time to learn about its capabilities.

Pros:

I have used many CRM's personally for my business and also in my corporate work, meaning I've had some very expensive options at my disposal. This is by far the easiest, most intuitive and portable for a mobile setting. I am very impressed with their level of customer support also. I just get the feeling they are out there hustling just like I am and treating me with customer care and modeling service as I try to do the same with my leads. Recommend this to anyone, glad I stumbled upon a US News and World Report that said it was among the best out there, because after using it now for years in multiple career stops I agree!

Cons:

Just keep making the mobile quicker, more intuitive. Make an Ipad version that rocks, and and Iphone version that does, too. I think your offerings now are just fine, but I always like it getting sleeker and more easy to use, or maybe AI learning what I want to do and adjusting to my style, etc.

Great CRM

Pros:

Super simple, yet robust and quite powerful. Create a contact, add opportunity, tasks, project, notes very quickly all within the same quick popup menu, which has it's own keyboard shortcut by the way. So no cycling between menus to accomplish this. A very powerful calendar that syncs perfectly with google calendar. Custom forms for each pipeline. Pipelines themselves are customizable and can be tailored to your needs whether it's a lead pipeline, opportunity pipeline, project pipeline, warranty pipeline - you name it. Most CRMs have pipelines that are tailored to "closing deals" or "tracking leads" which only applies to certain types of businesses. LACRM does that part better. The way your pipeline reports can be sorted and filtered is very nice and it easy to set or change the default filter and sorting on the fly. It has some keyboard shortcuts, though I'd like to see more customizable options for this.

Cons:

No mobile app, though the web app does work, it's a little slow. Things could be streamlined with through the use of a well made app. Limited view options of your pipelines. You can't drag and drop an item into the next stage, or click a quick button to move it to the next stage. You need to click on the item and access the stage through a drop down list. Not a big deal but a little slower than you might want. The biggest con for me is the lack of reports and analytics. It's important to be able to see reports on how your business has been performing.

Less Annoying CRM keeps me organized, and focused, so I can see at a glance what matters most!

Comments: When I started using this software years ago integrated with a Google calendar I was able to stop using my paper planner and my To-Do List on Excel. I know I am not using all the features of the Contact section that would probably benefit me greatly. I just need to make it a priority to learn about them more. My overall experience is feeling more organized and in control. Again, if I used it to the fullest extent possible I'm sure I would see more of my business goals realized. I should make that a goal for 2021!

Pros:

I use the tasks/calendars/reminder as "my bible" for my business, personal, and community tasks and commitments. I love how email correspondence with my clients is logged to their contact file using the bcc feature. I also use the Contact section to keep track of topics I am interested in. For example, I gather and log inspirational quotes for me to draw from when I need a boost or to share with others when they need one.

Cons:

There is nothing I like "least". I did recently ask if this software could be used to create a survey and capture results. I'm not exactly sure how that would work, but thought it would be great to have answers to my survey automatically input into my clients' files.

A simple tool that is so easy to use, that you will actually use it.

Comments: It helps me stay organized, on top of contacts and keeps track of outstanding items requiring a follow up of some kind. I was using a spreadsheet in the past and it was a nightmare. Less Annoying CRM has really improved my efficiency as well as enabled me to track my contacts and sales funnel in a way that just wasn't possible before.

Pros:

The software is easy to use and to learn so it makes integrating it into your daily workflow very simple. The support when I have had an issue, has been tremendous and that is something that is very important particularly when the system is integrated with other tools e.g. MailChimp, Google, etc. Finally, the price is right. It seems like so many subscriptions these days are basic and then you start adding in for all the things you really want until all of a sudden you are paying a significant amount of cash every month. Less Annoying CRM doesn't do this and I appreciate their simple and straight forward pricing model.

Cons:

The mobile application is a bit basic and I am looking forward to seeing some upgrades in this area. I also wish there were a few more integration options available. Having said that - the new calendar features and google integration has addressed most of the shortcomings of the previous version in my opinion.

LACRM review

Comments: My overall experience is awesome. I had used LACRM for two years in one of my other business ventures. When I opened up a new venture, I automatically chose LACRM again. I realized that I wasn’t just purchasing the software. I was connecting to an exceptionally responsive support team!

Pros:

The key feature that has high value for me is daily email reminding of my tasks and events first thing in the morning. A great overview of the day and of the tasks that I have not yet completed! In addition the support team responds extremely quickly to my questions. The set up and implementation of the software is very intuitive and supported by an extensive learning library.

Cons:

For my needs, I have not found a feature that hasn’t been useful or adaptable to my needs.

This CRM knocks it out of the park

Comments: Our front line relies on Less Annoying CRM all day long for lead intake, tracking sales and customer service. It's a wonderful program.

Pros:

I can not say enough about how much I love this CRM. It is incredibly easy to learn and use, it is searchable in every field, works seamlessly with other programs, could not be more adaptable and customizable, and is very reasonably priced. On top of all of that, in my 30 years in business I have never worked with a company that has a more responsive and helpful customer service team. Fantastic!

Cons:

If I had to pick something that could be improved it would be how the pipeline for a lead prints out. We have one "non-techy" person in our company and we have to print all the leads out for him. It would be great to have the option to increase the font size or highlight portions of the notes.

Great choice

Comments: The customer support is amazing. I didn’t know what a CRM even was a few years ago, and have realized how expensive they can be. Every time I compare with another agent what they use, and what they pay, I am amazed. When I ask what they do that I cannot, I am even more amazed. I’m not paying less for less- but less for the same or more capabilities. I needed cheap coming in, and I thought I would outgrow LACRM, but that has not been the case.

Pros:

Price, ease of use, customer support as I learned capabilities, and the insurance platform.

Cons:

I do find myself bouncing around trying to find an option (like why did it take so long to find “delete contact”), but in general, it is pretty intuitive. I wouldn’t have know about the insurance platform had I not been searching for an answer to another questions- perhaps those options need to be marketed better.