Bookerville Reviews

Great service for a startup business!

Comments: Easy setup, interfacing and roll out for a new business.

Pros:

Covers all the bases for getting your business off the ground. Very inclusive and tons of FAQ content

LifeSaving Program

Comments: Overall rental management has just become simpler and more streamlined.

Pros:

My favorite part of this program is how organized and easy to use it is.

Cons:

I think the graphics and design could be a little more up to date.

Alternatives Considered: Escapia, Tokeet, LMPM v4 and Guesty

Reasons for Choosing Bookerville: Organization, and simplification

Reasons for Switching to Bookerville: Bookerville seemed to check more of the boxes we needed without making us pay for features we wouldn't be able to utilize.

So far - I’m impressed

Comments: Bookerville has been great! Anytime I have a question or need support, they are available. The software has been a great solution for my business.

Pros:

This software is easy to use, and the developer was super to work with. I am still learning features after a year of use. As a single villa operator, Bookerville has made my vacation rental management seamless with CRM and integrated payment processing.

Cons:

I’d like a bit more design flexibility in the calendar visibility when publishing on our website. I believe this is something the development team is working on? It’s a minor “con.”

Perfect!

Comments: So happy with Bookerville! Its so easy, seamless and [SENSITIVE CONTENT HIDDEN] is top notch!

Pros:

Bookerville is super user friendly and works great wether you are a Property Manager and/or Owner. Most booking softwares are too complicated. Bookerville is super easy to use. [SENSITIVE CONTENT HIDDEN] is always on top of any concern and willing to listen and make changes if needed to fit your needs.

Cons:

I wish the rate system was a little more user friendly. Example is on Vrbo you can see the dates its booked and the daily rates ON the calendar so you can lower rates daily to fill in the blanks. I wish Bookerville was set up like that for the rates section.

Alternatives Considered: Escapia, Gusto and Guesty

Reasons for Switching to Bookerville: So much easier to use and you can talk to a real person.

Great software. No regrets.

Comments: We have used Bookerville for years for our log cabin rental business. It has been great.

Pros:

Support is the best of any software that we've ever owned or bought in to. The support is quick, responsive, and genuinely interested in helping make the software as effective as it can be.

Cons:

The integrations with other services aren't totally seamless (but they're really good and Bookerville keeps on top of necessary upgrades). IMO I think that the bigger rental sites benefit from making these integrations difficult.

Alternatives Considered: Tokeet and Guesty

Reasons for Switching to Bookerville: functionality & price. We didn't know that the support was going to be so good when we bought in. That was a bonus!

Working with Bookerville

Comments: Our overall experience with Bookerville is very good

Pros:

What I like the most about Bookerville, is the ease of use and friendly navigation system. And customer support availability when I need it.

Cons:

It was smooth integration process. It could be easer if it have option of easy connectivity with the website

The best value for rental software management. Excellent!

Comments: If I could give it an 11 I would!

Pros:

Easily integrates into our business and website.

Cons:

Set-up has its learning curve... BUT Extremely flexible once you get to know it.

Alternatives Considered: Escapia, MyVR, CiiRUS, Lodgix, LiveRez, Streamline and Lodgify

Reasons for Switching to Bookerville: Excellent integration, ease of use, flexibility, positive reviews. Now from our experience we are very happy with the support team at bookerville.

Great booking software!

Pros:

Provides all the functions I need in the cabin rental business.

Cons:

The enhancements I need are currently being implemented so I can not think of a con.

Bookerville Vaca rentals

Pros:

Bookerville rental software is pretty great. You can use the reservation settings to allow people to choose which unit they want and set the number of guests, how long they can stay, and itemize pretty much every thing about the rental. It is pretty easy to use as well. You can add the features to your website also. You can set auto responses and get reminders, which for me is very helpful

Cons:

So far I have not found anything about this software that I do not like. Even the price is fantastic!

Property management software made easy

Comments: Very responsive company.

Pros:

Ease of use. Excellent tutorial training videos. No long term contract. Very reasonably priced.

Cons:

Nothing I would change at this point.

I need to explore more on the service...so far, so good!

Comments: Great so afar

Pros:

ease of use and customer service has been great!

Cons:

i am still learning the system, so nothing yet

It's the best reservation program

Comments: It has been profitable for my business a lot over the years and has proved to be the best I've ever used.

Pros:

I love this software because it is much easier to use and it is also faster to update.

Cons:

Everything is working fine and smoothly running,there is nothing to like the least

Bookerville has everything you need and not all the stuff you dont!

Comments: Excellent company

Pros:

Easy to use and they will work with you to customize it to fit your business. The response time is very fast whether it is a workday weekend or holiday!

Cons:

Wish the graphics were a little more up to date looking. Widgets such as booking calendar etc

Perfect for my needs

Pros:

Bookerville has been a Godsend for our vacation rental properties. We have used Bookerville to manage all our properties and have been very pleased - functional, intuitive, versatile, excellent service. I highly recommend the software.

Cons:

Not much, it works very well for our needs.

Over view of software

Comments: Benefits to this software to me is the emails sent out as soon as a perspective guest wants to request a booking, reminders for payments it helps us keep tract of what's happening very easily.

Pros:

I just started working for the owner of her vacation rentals and I found this software to be very user friendly. I just started training on this software for bookings and I found it very easy to pick up speaking from a person who is not very computer savvy.

Cons:

So far I haven't come across anything that I would classify as a con.

The Ranch at Southfork experience

Comments: Good have had it for over 12 years

Pros:

Very easy and simple to use. Use it daily for booking and accountant use it for billing and reconciliation.

Cons:

Would like it to connect to VRBO or ABNB

Best Option for the Money!!

Comments: It makes my Life easier

Pros:

Cost - great value! Features - - channel manager available - integrates a calendar and booking feature into my website - calendar sync - how to videos - easy to use - cleaners have access to their schedule on line

Cons:

- The software is set up for 90% of all properties. I've only got 5 properties but between my main 2, they sleep over 40 people. To keep these properties booked I base my rates on a few different features. My main Con, is on Guest count, in summer, my base rate is based on 22 or less on my larger property. In spring and fall, based on 18 or less, and winter 12 or less. Above those counts, there is a per person rate, summer, because of pool maintenance its higher , winter its less. Bookerville's allows me to set one guest count allowed under base rate and one rate per person per not above that. So the rates aren't as flexible as I'd like - its a bear setting up the Rental Agreement.. especially if you've got a detailed one... sleeping over 40 people, with pools, hot tubs, water front. - no phone # to call. Got a question, you'll email and get an answer, usually pretty quick. But is not always easy to explain the issue which kind of makes it difficult. - my cleaners have IPhones. The schedule is available in calendar form, but for the iPhone, it is not clear the exact check in or out dates. Even with these cons, the software is well worth it. The Pros far outweighs these and are some many features, I've still haven't begun to use.

Brilliant system

Comments: Have used it for ten years. Occasionally you look around how other systems work and every time I find that Bookerville is way ahead of other systems, both in flexibility, ease of use. One real good thing about it is that every now and then you have a question, you get an answer quickly and always from someone who knows what he/she is talking about.

Pros:

I am at times using software of major companies, but using Bookerville is always a positive relief, as it is so easy to use and has endless possibilities for my business. Saves me a lot of time.

Cons:

There really is little not to like about it.

Great for the Small Guys...

Comments: I have been using Bookerville for nearly 2 years. In that time I have seen many progressive changes on the platform and while it doesn't offer everything I need it provides 90% of the functionality. For the owner/property manager you will find the software relatively intuitive and with integrations to channel managers you can get visibility that the big guys have. Certainly a recommend for me.

Pros:

Progressive updates Comprehensive features Relatively easy to use Responsive support

Cons:

Training on the platform from setup to new features is limited. No actual website... there are widgets that you can insert into a website but you have to have your own site and know how to set it up and use it.

Excellent, easy to use software for vacation rental business

Comments: Bookerville make my daily life so much easier!

Pros:

Software is very easy to use. And if I ever have a problem or question, customer support solves my problem in a very timely manner. I like that there are many settings that I can tailor to my business and that they use color coding which makes viewing the software very easy.

Cons:

I have found no problems with the software.

Perfect for my business

Comments: Excellent booking platform when running multiple properties

Pros:

This has everything i need to manage all of my bookings across all booking sites, makes my job really easy and well worth the money.

Cons:

I think there is always areas for improvement, but I think some of this is the user getting to know what the software can do. If you suggest improvements, the designers will go out of there way to see if this is possible.

Using Bookerville for years!

Comments: We have been using Bookerville for many years and love the support that they give us. They are always quick to answer emails and will give a call if it is needed. I have told others who are just getting into the "rental" world about Bookerville and they agree that it is a great booking site that has everything that you need. If it doesn't all you have to do is suggest it and who knows your idea might be the next big improvement! Excellent service, excellent site!

Pros:

I like that it automatically sends my clients email informing them of payments, updates, and check-in information. Everything is neatly organized and all within a click of a button. I can set up a form and have it send email x amount of days before my client checks in. I also like that it automatically updates my other calendars on Homeaway.

Cons:

Having so much to choose from sometimes gets confusing but with so may different people using the software it caters to all. I would also love to see an app for owners to be able to use on the go.

Bookerville has modernized our reservations

Comments: My husband researched many reservation software and found that Bookerville would fit us best. That was 4 years ago and I can't begin to tell you how profound the change has been. Bookerville has made it so we are not tied to the phone, and the guests love it. It is so easy to use and functional. The owner is quick to reply if we have an issue and is constantly making improvements to better meet managers needs.

Pros:

Ease of use, price is great considering what you get. Guests really like that they can make a reservation so simply.

Cons:

Sometimes guests have had trouble seeing the online calendar but I have never personally had a problem.

Great program for a great price

Comments: Itvhelped me to avoid double bookings

Pros:

The software is easy to use and you do not need to spend much time to figure out how the program is working. The customer service is alse great, customer rep is always there for you.

Cons:

They do not have Stripe as payment option, however they do have PayPal. You can only linkbto other booking sites with ical link.

Great software for managing reservations

Pros:

Helps to manage our reservations accurately that are listed on multiple sites, makes booking directly a breeze, reports are easy to use and great.

Cons:

When running some reports there are glitches when pro-rating the dates. For example if you pro-rate by month and check in date it will not the bookings that were made in the prior month, even though it only counted say one day of the reservation when running that report for the previous month. So report totals are not accurate when using that function.