Findmyshift Reviews

Superb for ease of use and access

Comments: Adopted this to several businesses 4 years ago and have never looked back. Easy to use for me and my staff. Ideal for holiday planning and planning rotas in advance

Pros:

Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Cons:

Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Have been using this software for three rosters for about 5 years

Comments: we manage rosters over 3 sits (soon to be 4). However the cost of paying for multiple rosters that do not link to our paysystem is becoming prohibitive and we are actively looking for an integrated payroll / roster / timeclock package.

Pros:

easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons:

The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Useful website

Comments: It's great for what I use it for every week

Pros:

It's ease of use that I have now had for many years! says it all

Cons:

Nothing it's all great with no issues here

Basic and serviceable rota system

Comments: Overall, I find the entire system to be challenging, both for the company and the employee.

Pros:

The customer service is super quick to respond via chat and is always a person, which is very helpful. Usually they can resolve the issue or I can figure out quickly that it's not possible to resolve the issue due to the limitations of the platform. It's also inexpensive compared to other rota systems we've looked at, so I suppose I would say it's value for money. However, I believe you are paying for what you get - a very basic and clunky rota system that is serviceable but not necessarily quality.

Cons:

The pros listed above are the only two things I like about FMS, so that basically means the cons are everything else. I don't find it to be user friendly for the employee - meaning it is difficult to see your shift pattern, apply for available shifts. The mobile app is unusable and we have to tell employees to use the desktop site at all times, which many find annoying. There's also no way to advertise available shifts in the facility view, only via staff view which I find very strange. We don't use it for timekeeping because there's no function for staff to 'check in' like on other rota systems. We also can't use it for payroll because we have staff working at more than one pay rate, and to adjust this and make exceptions has to be done staff member by staff member. Perhaps it's not only FMS's limitations but the way we build our rota system - I will be upfront that I did not built the rota system, rather inherited it from previous managers.

Multi store - easy scheduling

Comments: Extremely easy for both employee and employer to se this app.

Pros:

The easy scheduling and for stores across different provinces. The easy management of hours as per SA law. The overall costing of staff. The easy creating of outlets and staff. LOVE this app!

Cons:

The rules (exceptions) that you need to write per employee and the fact that is does not incorporate holidays for other countries. The struggle to draw reports per different level

Forsyth @ Ltd

Comments: Generally very simple and easy to understand

Pros:

Flexibility of use and ease of setting up

Cons:

Difficulty in organising staff "positions" on the rota. Would be good if it was possible to move people up / down on the rota for making printouts easier to read.

Works exactly as we need it to!

Comments: Has been super easy and just works fine, no drama which is what we need

Pros:

Very easy to use both admin/management and staff

Cons:

Difficult to update rota on mobile app, I end up just going to the website

Great tool for simple rostering

Comments: Superb and simple tool, perfect for our working environment

Pros:

A simple but exceptionally effective managing tool for our staff rota.

Cons:

Nothing. It really does suit what we need

Payroll Admin

Comments: Overall it is user friendly and easy to use.

Pros:

It is user friendly. We are using it since last two years.

Cons:

Communication with software provider is not convenient.

User friendly

Comments: Fantastic, all my restaurant are using at the moment

Pros:

Findmyshift are user friendly, very straight forward

Cons:

difficult to log in, really nothing much to complaint

Remote clinical team management

Comments: Very positive as it enables rapid adjustment and excellent visibility to staff and management.

Pros:

Ease of use and ability to make and communicate real time adjustments.

Cons:

No issues to be honest - the real time access and ability to cut and paste meets our requirements.

Hannah Marys Shop

Pros:

The fact that it is so user friendly and easy to access on the go and out of the office with the app!

Cons:

It would be great if there was a feature that you could block off days so that employees cant book them off!

Over all view

Comments: The experience has been fantastic, it has help us utilise our time in other area.

Pros:

The fact that all staff and the management team are able to communicate through the platform hence saving us a lot of time.

Cons:

Clocking in and out still pose an issue for us, but with the help of your department, i think we can resolve it.

Stick with it, it gets better

Comments: It's not the best rota software I have used, but for the price, its really good value for money.
The back end is complicated and difficult to get your head around, but once you do, you can truly use it as a one stop shop for everything. The front end for the user is wonderfully simple.

Pros:

The mobile app simplicity really was key for us. We are a museum who work with a large number of volunteers, many of whom aren't computer literate and don't use their phones for anything other than calls or texts. We had to ensure that they could access the schedules easily and understand them The messaging system is a lovely surprise and works well - as does the notice board. We also like its flexibility to store extra facts and info, so over time it has changed from being just our scheduling software to our HR hub, with all our staffing information (vehicle info, references etc) and policies and procedures stored alongside our weekly team updates.

Cons:

Some of the menus and reports are unnecessarily complicated with way too many options. Some of the office staff have struggle to gain access to the information they need. The reporting side is clumsy and difficult to use. Some really simple, obvious changes can make a big difference but these changes don't seem to be being considered in any software changes to the program. For example, when looking on the mobile app, shifts are listed by the alphabetical order of first names rather than the actual times (or even the area!) of the shift. This is pretty ludicrous for a scheduling program.

We have been using this website for a few years for our busy cafe/bar, a great site!

Pros:

Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Cons:

Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Seamless Workforce Management with Findmyshift

Comments: Findmyshift has revolutionized our approach to workforce management, making the entire process incredibly streamlined and efficient. This user-friendly platform has proven to be an invaluable tool for our business, allowing us to effortlessly handle various aspects of staff management. Managing schedules has never been easier. Findmyshift's interface allows us to create, modify, and distribute schedules with unparalleled ease. The drag-and-drop functionality simplifies the process of adjusting shifts, and the real-time updates ensure that everyone is on the same page. The ability to pre-plan schedules has been a game-changer for us, allowing us to strategize and allocate resources efficiently.

Pros:

One of the standout features of Findmyshift is its ease of adding and managing staff. The intuitive interface makes it simple to input new team members, ensuring that our employee database is always up-to-date. The process is not only quick but also remarkably user-friendly, making it accessible to team members at all levels of technological proficiency. Perhaps one of the most appreciated features is the seamless distribution of each employee's timesheet. This functionality has significantly reduced the administrative burden associated with tracking hours worked. Employees can easily access their timesheets, promoting transparency and accountability within the team.

Cons:

Findmyshift may lean towards the higher end in terms of pricing, but its robust features and seamless functionality make it a worthwhile investment for businesses seeking comprehensive workforce management solutions.

FindMyShift for Service Contractor

Comments: We love it and use it everyday. For our company it is a tremendously useful planning tool.

Pros:

Before using my shift we were using a white board to schedule individual employees. Many of our projects/jobs are only 1-2 day duration projects and work flows are changing constantly, even hour by hour in some cases. We juggle keeping our employees working weekly so the ability to create a job in the system put it on the calendar and then if we need to move it its simply a copy and paste. We can plan out months of work in advance and then as we get closer we can fine tune and adjust.

Cons:

I wish it had a better feature for displaying the schedule. We update the schedules from our office and we have a Large Monitor in our shop where the employees gather in the morning. Right now we have created a user just for the shop TV and we sign into that user so that the employees can view their schedules in the shop. FindMyShift does have a broadcast link (not sure if that's what you call it) however it does not update instantaneously and therefore does not work for us.

Does what we need for managing 30 staff across 10 locations

Comments: We have 15+ 'rooms' (8 surgeries and a number of shared admin offices) and around 30 staff. Some staff (e.g. dentists) not only need a room allocating to them they also need a nurse allocating to work with them. Other staff may just need space to work - for example allocating receptionists to one of 3 receptions, allocating admin staff to an office to work in, etc. We used to do this with spreadsheets but as we expanded it became unwieldy and prone to errors. FindMyShift has proved to be an economical way of us both planning who is where on any particular day but also communicating this easily to the staff.

Pros:

The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.

Cons:

Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.

we have been using find my shift for many years and find that it is a very effective and easy to use

Comments: The user friendly system is very beneficial to all staff and the excel reports for the hours worked helps me to generate my timesheets for my invoices.

Pros:

The software is very user friendly for me and my work force and there is a smart phone app which also makes it more accessible for my staff. I find the reports which you can generate from the system very useful when translating my hours in to invoices for my customers.

Cons:

(not really cons just suggestions)If you finish a staff member on your rota's, they cannot see old shifts. It would be handy to have two finish dates one so that they are not on the rota anymore and one so that you can't schedule them from that date onwards. For example, we also use the finish box for current staff as a reminder for when their SIA badge runs out and we can't schedule them without them having a badge to work not necessarily because they so not work for our company anymore, most of the time they still need to see past shifts or log on to help them do invoices.

exceptional value for money - Mobile app needs improvement

Comments: We're a cafe/bar employing a team of 20+. We use the back office constantly - amending hours and shifts is a daily chore made simple and easy with Find My Shift. The ability to have a working calendar months in advance at our staffs fingertips is priceless. Barely having scratched the surface in regards to reporting functions, from an administrative point of view it is exceptional. The only issues we've faced are in regards to our staff accessing and using it themselves. The mobile site isn't great and the last time I checked the app to help a staff member out, it was awful.

Pros:

We love having access across our management team to the reporting features. It cuts our work time down dramatically being able to see all of our figures laid out.

Cons:

Our staff find it difficult to use the app - most being quite young, won't open find my shift in a browser: they will go straight to the app. Even when opened in a browser, if they're using the mobile-site it is still not easy enough for them to see who is working and when. We also have a problem with the "reject shift" feature every time a new staff member starts with us: they tend to believe that working is optional as a result of seeing the option.

Just right for us

Comments: We schedule multiple jobs at multiple sites with multiple staff on a daily basis, that also changes on a daily basis. This software allows us to view multiple locations and 'who is where' each day, whilst instantly notifying each member of staff and syncing with their own calendar automatically. This dramatically reduces the amount of time scheduling jobs and we also put purchase order information onto each staff members daily booking, making cross referencing of invoices much quicker. We have been using this software for our business for several years now and it quite simply just does its job, and does it well!

Pros:

We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.

Cons:

The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.

Invaluable tool for a small business

Comments: We have been using findmyshift for quite a few years now. We run a 24/7 operation with about 15 different shift times, so efficient management of staff timetables is absolutely essential.
As our business has grown from 15 employees to over 40 we have found this scheduling website to be invaluable. I can't imagine going back to our previous spreadsheet schedule which resulted in staff turning up late to shifts or not coming in at all as they weren't aware of late schedule changes. Automatic syncing with employee calendars and the time-clock function really help to set this software ahead of anything else I've tried. I'm sure we will be using findmyshift for years to come.

Pros:

It's easy to use and has a lot of functions

Cons:

I wasn't aware until trying other software products that findmyshift had a time-card function. So I would suggest somehow making users aware of these other functions. I'm not sure of the best way to do that - maybe a popup for managers every few logins so with different functions or tips?

Good overall use for staff

Pros:

mobile access for staff. recording of staff holidays.

Cons:

Would be helpful if there was a function that when making an amendment to someones shift it gives the option to map this change across the rota. Currently have to do it manually. also for staff to end holiday request it won't work form the app they have to use the desktop site

Instant Staff Scheduling for all in a single platform

Pros:

Everyone can access his or her rosters in real time. Ability to request changes and apply leaves as well as supervisors to plan staff scheduling.

Cons:

The initial setup is a bit confusing when understanding of the rota and timesheets. Work efficiency will be increased once get familiar with the UI and logic.

Great software, simple to use

Comments: We would recommend Find My Shift to any small business wanting a simple solution which doesn't cost the earth.

Pros:

We've found Find My Shift easy to pick up and share amongst our team. It's relatively inexpensive for a critical job!

Cons:

The user experience is sometimes a bit clunky and could be improved.