--- description: Learn more about Service Pro pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Pro Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Pro](/software/114456/service-pro) # Service Pro Canonical: https://www.capterra.ca/software/114456/service-pro Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/114456/service-pro?page=2) > Define your rules for everything from Field Service, RMA's to Warranty and Contract coverages for all the modules in your system. > > Verdict: Rated **4.0/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Service Pro? Service Pro automates field service processes for firms performing installation, break/fix repair, preventive maintenance and inspection work in the field. Service Pro works in any service industry. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 24 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: MSI Data - **Location**: Mequon, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$5,000.00 - **Pricing Details**: Contact MSI Data for detailed pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Billing & Invoicing - Contact Database - Contract/License Management - Dispatch Management - Electronic Signature - Inventory Management Software - Mobile Access - Online Time Clock - Payment Collection in the Field - Quotes/Estimates - Scheduling Software - Service History - Task Management Software - Work Order Management ## Integrations (4 total) - NetSuite - QuickBooks Online Advanced - Sage 100 - Viewpoint Team ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Subcontractor Software](https://www.capterra.ca/directory/32699/subcontractor/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 3. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.5/5 (151 reviews) 4. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (411 reviews) 5. [Skimmer](https://www.capterra.ca/software/177014/skimmer) — 4.9/5 (226 reviews) ## Reviews ### "Solid Field Ops Platform" — 5.0/5 > **Mahir** | *November 6, 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: Work Order lifecycle is well-structured from creation to completion. The mobile app connects smoothly with Back Office, and Business Intelligence reporting offers strong visibility into field performance and service history > > **Cons**: No major operational issues. All modules perform as designed. However, the platform would benefit from more frequent enhancements and modernization to keep pace with evolving field-service needs and user experience expectations. > > Overall, Service Pro is a solid field-service platform with strong work-order tracking, clear dispatch workflows, and useful Business Intelligence capabilities. It supports mobile and back-office operations effectively, ensuring reliable job execution. ----- ### "ServicePro" — 5.0/5 > **Amanda** | *October 9, 2025* | Business Supplies & Equipment | Recommendation rating: 9.0/10 > > **Pros**: Great customer support. Quick to address and fix any issues. Generally user-friendly. The ability to export orders to organize. > > **Cons**: Sometimes difficult to find what I am looking for if it's something I don't use regularly. I would like to be able to add and take away techs, line items, etc., without having to ask an MSI rep. > > I have been using ServicePro for a year and a half, and it is a great tool to help run a service department. ----- ### "Service Pro provides great value with excellent customer support." — 4.0/5 > **Jonathon** | *August 18, 2025* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: Service Pro is a highly versatile software with great capabilities for the cost. There are many things that can be configured specific to your needs. They are also highly focuses on continuously improving the product and rolling out new features. They are very engaged with customer support and always willing to hear feedback and new ideas. The mobile app is great for our field technicians and integrates well with the overall system. > > **Cons**: Some parts of the back-office part of the software are a little clunky and limiting, but they have eagerly heard this feedback and are actively working on product improvements. > > The overall experience has been very good. The most outstanding part is the customer service, which easily helps overcome many of the potential issues. ----- ### "Service Pro, fully customizable for your industry. No matter what it is\!" — 5.0/5 > **Chuck** | *September 3, 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Customation - Service Pro doesn't come with canned inspections/forms that you hope work with your field. You create the content using an easy to use interface. Everything used is customized by the administrator to ensure you are capturing all the information you want your staff to capture. > > **Cons**: Although the inspection creation interface is easy to use I would like to be able to color responses and add images in the question to visually direct field personel. > > Like any new software as long as you make the committment to properly train, develop your content and take the time to learn everything the software can do you will see it is easy to use. ----- ### "Valuable Field Service" — 4.0/5 > **Shannon** | *September 11, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Value, customer support, and innovation. The app is easy to customize what can be seen and used making it easier for our techs only see what is necessary. > > **Cons**: Support cases with about API issues are slow to resolve and usually do not have a viable fix. The same can be said about cases involving the mobile app as well. > > The relationship with our contacts at MSI are amazing. I feel like they are always trying to see where they can lean in on any issues we may have. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/114456/service-pro?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/114456/service-pro) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data