--- description: Learn more about Bitrix24 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Business Phone Systems Software](/directory/31101/business-phone-systems/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.ca/software/113540/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.capterra.ca/software/113540/bitrix24?page=2) > Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. > > Verdict: Rated **4.2/5** by 986 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bitrix24? Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 986 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Attendee Management - Automated Routing - Capacity Management - Click Tracking - Communication Management - Content Publishing Options - Dashboard Software - Data Storage Management - Document Capture - Donation Management Software - Donor Management - Employee Directory - Employee Scheduling Software - Expense Tracking - Feedback Management - For Insurance Industry - For Religious Organizations - For Salons and Spas - Forms Creation & Design - KPI Monitoring - Labor Forecasting - List Management - Marketing Automation Software - Mass Texting - Member Database - Membership Management Software - Multi-Campaign - Multi-Channel Data Collection - Multi-User Collaboration - Pre-built Templates - Prioritization - Private Network - Process Modeling & Designing - Process/Workflow Automation - Product Configurator Software - Project Planning/Scheduling - Project Tracking Software - Quotes/Estimates - Real Time Editing - Real-Time Chat - Real-time Consumer-facing Chat - Registration Management - Reporting/Project Tracking - Resource Scheduling - Sales Activity Management - Scheduling Software - Support Ticket Management - Time Tracking Software - Visual Analytics - Workflow Configuration ... and 277 more features ## Integrations (88 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 73 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software) ## Related Categories - [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software) - [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software) - [Professional Services Automation Software](https://www.capterra.ca/directory/16/professional-services-automation/software) - [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software) - [IT Ticketing Systems Software](https://www.capterra.ca/directory/32623/it-ticketing-systems-software/software) ## Alternatives 1. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (5735 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18770 reviews) 3. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 4. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15328 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Reviews ### "Bitrix4 for CRM\!" — 5.0/5 > **Shenella** | *January 24, 2026* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Centralized point for all CRM and communication workflows. Keeps it all on one place at a good price \! Extensive options available for customization which helps make the software really a part of the business\! Offers great tools for take management. > > **Cons**: Initial set up takes time as it is not an easy software to use at first. Customer support is not that great and it can take days to solve issues within the software. > > The software took some getting used to as it is a little complicated to learn at first. However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep switching between apps to keep track of tasks and workflows. ----- ### "Great if you are linking sales to projects." — 4.0/5 > **Amir** | *May 5, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It has both traditional and agile tools. You can have a Gantt chart as well as Boards and so on. It also combines projects with CRM, which is great for many project-based companies. > > **Cons**: It is a bit too complicated to use. It is not as intuitive as similar software applications in the market. While it is powerful, it is a bit confusing. > > It was ok. I managed a number of projects with it while linking it to our sales department. It was good because we didn't have to jump from one software to another. ----- ### "A good all-round platform" — 4.0/5 > **Verified Reviewer** | *November 27, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: It was a versatile platform with lots of functionality. The user interace was mostly intuitive and easy to use. > > **Cons**: I didn't find the CRM as functional as other CRMs I have used, but it was still sufficient for what we needed it for. > > My overall experience was positive. The platform met our needs for remote work connection, CRM, documentation, and more. ----- ### "Good for a small business that does not use a ton of app integration" — 3.0/5 > **Zaina** | *January 2, 2026* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date. > > **Cons**: The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support. > > The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users. ----- ### "Master Reviewer" — 4.0/5 > **Mike** | *March 20, 2026* | Food & Beverages | Recommendation rating: 3.0/10 > > **Pros**: What I like most about Bitrix24 are its core features for project \& task management and also good for communication. > > **Cons**: What I like least about Bitrix24 is that it can be a steep learning curve and the interface can feel crowded. > > My overall experience with Bitrix24 has been good for business and very good for scaling teams, would definitely recommend it to others. ----- Page: 1 / 41\ Next: [Next page](https://www.capterra.ca/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data