---
description: Learn more about Dispatch pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dispatch Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Dispatch](/software/1064563/dispatch-connect)

# Dispatch

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> AI-powered delivery orchestration for enterprises, combining smart logistics software with a national driver network.
> 
> Verdict: Rated **4.6/5** by 93 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dispatch?

Ideal for enterprise operations and logistics leaders in wholesale distribution, manufacturing, retail, and field services who need a reliable, tech-driven solution to manage and scale delivery.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 93 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dispatch

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Carrier Management
- Communication Management
- Customer Portal
- Delivery Tracking
- Dispatch Management
- Driver Management
- Fleet Management Software
- GPS
- Live Driver Tracking
- Load Optimization
- Maintenance Management Software
- Mobile Access
- Mobile Signature Capture
- Order Management Software
- Performance Metrics
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Route Optimization
- Routing
- Scheduling Software
- Shipment Tracking Software
- Status Tracking
- Third-Party Integrations
- Vehicle Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Delivery Management Software](https://www.capterra.ca/directory/31261/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.capterra.ca/directory/31261/delivery-management/software)
- [Fleet Management Software](https://www.capterra.ca/directory/20007/fleet-management/software)
- [Transportation Management Software](https://www.capterra.ca/directory/30820/transportation-management/software)
- [Trucking Software](https://www.capterra.ca/directory/30085/trucking/software)
- [Route Planning Software](https://www.capterra.ca/directory/30944/route-planning/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.ca/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Track-POD](https://www.capterra.ca/software/178880/track-pod) — 4.7/5 (140 reviews)
3. [Transvirtual](https://www.capterra.ca/software/219013/transvirtual) — 4.8/5 (68 reviews)
4. [Dispatch Science](https://www.capterra.ca/software/159918/dispatch-science) — 4.9/5 (9 reviews)
5. [eShip](https://www.capterra.ca/software/1031166/eship) — 4.7/5 (89 reviews)

## Reviews

### "One for the biggest firms" — 4.0/5

> **Neeraj** | *June 9, 2025* | Security & Investigations | Recommendation rating: 6.0/10
> 
> **Pros**: The customer service of dispatch is so good that when I had an issue, they found a solution for me within minutes.
> 
> **Cons**: My major concern is the pricing as it’s a little bit expensive to use. There’s some which isn’t that costly.
> 
> In overall, I like this software as it’s not so complicated to use and we can do our tasks as fast as possible. The only issue I faced is pricing.

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### "Dispatch Review" — 5.0/5

> **James** | *April 5, 2025* | Logistics & Supply Chain | Recommendation rating: 8.0/10
> 
> **Pros**: I love the ease of organizing routes for drivers
> 
> **Cons**: What I liked least was the price.  About 3 times the price than other apps
> 
> My overall experience was pretty good with Dispatch

-----

### "Highly Recommend\!" — 5.0/5

> **Dali** | *June 9, 2025* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: The features are perfect for my needs\! I would highly recommend this product as their support is extremely hands on and easy to work with.
> 
> **Cons**: Nothing to dislike\! The product is great the service is even better. I have nothing bad to say about this one\!

-----

### "dispatch review from stadium goods" — 5.0/5

> **Brandon** | *August 6, 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: ease of using the interface and the support teams to help with any issues that arise with dispatch. I have gotten great support every step of the process
> 
> **Cons**: there are some bugs within the interface that can make bookings/ communication difficult occasionally. the support team has created tickets to try and fix these issues
> 
> very positive, and would recommend to anyone looking to move product from point a to b in the safest and most cost-efficient manner

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### "Dispatch gets my vote" — 5.0/5

> **Valesi** | *November 12, 2024* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: the accessibility and convenience of the online portal makes setting up deliveries easy
> 
> **Cons**: certain drivers will cancel a delivery right before a deadline
> 
> i have been using dispatch for 4 years now and all in all i am very satisfied with their service

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## Links

- [View on Capterra](https://www.capterra.ca/software/1064563/dispatch-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10019337/Dispatch-Connect/> |
| en-AE | <https://www.capterra.ae/software/1064563/dispatch-connect> |
| en-AU | <https://www.capterra.com.au/software/1064563/dispatch-connect> |
| en-CA | <https://www.capterra.ca/software/1064563/dispatch-connect> |
| en-GB | <https://www.capterra.co.uk/software/1064563/dispatch-connect> |
| en-IE | <https://www.capterra.ie/software/1064563/dispatch-connect> |
| en-IL | <https://www.capterra.co.il/software/1064563/dispatch-connect> |
| en-IN | <https://www.capterra.in/software/1064563/dispatch-connect> |
| en-NZ | <https://www.capterra.co.nz/software/1064563/dispatch-connect> |
| en-SG | <https://www.capterra.com.sg/software/1064563/dispatch-connect> |
| en-ZA | <https://www.capterra.co.za/software/1064563/dispatch-connect> |

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