--- description: Learn more about Admin By Request pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Admin By Request Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Remote Monitoring and Management Software](/directory/31715/remote-monitoring-and-management-software/software) > [Admin By Request](/software/1049624/admin-by-request) # Admin By Request Canonical: https://www.capterra.ca/software/1049624/admin-by-request Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/1049624/admin-by-request?page=2) > Endpoint privilege management with just-in-time admin elevation, full auditing, and secure remote access for Windows, macOS, and Linux. > > Verdict: Rated **4.9/5** by 68 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Admin By Request? Organizations of all sizes across industries including healthcare, finance, manufacturing, education, and government that need secure, compliant, and productive endpoints without slowing down IT. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 68 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Admin By Request ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Lifetime free plan for 25 seats including all features and products, with no confusing pricing tiers, paid add-ons, or modules. Additional seats are available for paid plans, with support and onboarding included. Number of seats + duration of term = your price. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Japanese, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Access Management - Activity Dashboard - Activity Tracking - Application Access Control - Application Security - Audit Trail - Behavioral Analytics - Compliance Management - Configuration Management - Device Management - ML Algorithm Library - Mobile Access - Model Training - Monitoring - Multi-Factor Authentication - Multiple Authentication Methods - Policy Management Software - Process/Workflow Automation - Real-Time Notifications - Remote Access Management - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Screen Sharing Software - Self Service Portal - Single Sign On Software - Third-Party Integrations - User Activity Monitoring - User Management - User Provisioning - User Session Management - Workflow Management Software ## Integrations (11 total) - Jira - Microsoft Entra ID - Microsoft Intune - Microsoft Power BI - Microsoft Sentinel - Microsoft Teams - Okta - SAMLink Processor - ServiceNow - Slack - Splunk Enterprise ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Remote Monitoring and Management Software](https://www.capterra.ca/directory/31715/remote-monitoring-and-management-software/software) ## Related Categories - [Remote Monitoring and Management Software](https://www.capterra.ca/directory/31715/remote-monitoring-and-management-software/software) - [Multi-Factor Authentication (MFA) Solutions](https://www.capterra.ca/directory/33157/multi-factor-authentication/software) - [Customer Identity and Access Management (CIAM) Software](https://www.capterra.ca/directory/32816/customer-identity-and-access-management-%28ciam%29/software) - [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software) - [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software) ## Alternatives 1. [Okta](https://www.capterra.ca/software/119653/okta) — 4.7/5 (930 reviews) 2. [Bitwarden](https://www.capterra.ca/software/210695/bitwarden) — 4.7/5 (213 reviews) 3. [Auth0](https://www.capterra.ca/software/154900/auth0) — 4.7/5 (137 reviews) 4. [Microsoft Entra ID](https://www.capterra.ca/software/219692/azure-active-directory) — 4.7/5 (55 reviews) 5. [BeyondTrust Remote Support](https://www.capterra.ca/software/86962/bomgar) — 4.6/5 (2009 reviews) ## Reviews ### "A+ product" — 5.0/5 > **Antoine** | *February 11, 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The fact that we can use it offline fits perfectly with some of our use cases > > **Cons**: It doesn't detect automatically every UAC pop-up. For example, if I click on an executable that requires admin rigths, it just prompts me with the UAC and I need to click "Run as Admin" specifically for ABR to be triggered. > > The admin portal is very easy to use and your documentation is very clear. ----- ### "he Best Solution I've Seen Since 2019" — 5.0/5 > **Dom** | *April 2, 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: The simplicity of deployment and configuration stands out with Admin By Request (ABR), alongside its seamless integration with Entra ID. The inclusion of reports and automations powered by machine learning and AI enhances its efficiency. Additionally, the offer of 25 free lifetime licenses is highly appreciated, providing ample time to thoroughly test the product. The software agent is impressively lightweight, minimizing resource consumption. Furthermore, the offline mode proves extremely useful for complex remote support scenarios. > > **Cons**: the interface for creating different policies based on groups could be more intuitive. The user rights management should also be simplified into roles for easier comprehension and application. The server version operates unpredictably at times, indicating a need for improvement. > > My overall experience with Admin By Request has been highly positive. The 25 free licenses truly allowed us to test the product thoroughly without any pressure. Its setup is straightforward. The sales and technical support teams are exceptional, readily available to answer any queries. This tool has significantly saved time for my Helpdesk in handling installation or configuration requests and has empowered users to be more self-reliant in their installation or settings adjustment requests. All the while, it maintains perfect control over administrative rights ----- ### "Perfect way to give limited admin access to remote users" — 5.0/5 > **James** | *March 11, 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The ability to allow remote users with limited connectivity the ability to install/customize software without direct remote admin support. > > **Cons**: On rare occasions, it doesn't work as expected and I must uninstall it, log in as admin, install software, then reinstall AdminByRequest. VERY rare...1% of the time. > > It has allowed me to grant users the ability to have an extra layer of security when performing admin functions on a laptop, without having them log in as local administrators. ----- ### "AbR honest review and feedback" — 3.0/5 > **Wil** | *July 14, 2025* | Education Management | Recommendation rating: 4.0/10 > > **Pros**: Intuitive interface and straightforward deployment. Pricing is reasonable. End users and IT teams alike appreciate the non-disruptive nature of the solution. > > **Cons**: Slow response times for privilege elevation requests or automated workflows are a frequent point of criticism due to lack of automation and off line keys do not work bricking the machine. > > Overall, Admin By Request is most appreciated for its user-friendly approach to privileged access management, robust security features, and cost-effective, flexible deployment that supports both IT efficiency and end-user productivity. It needs further refinement and added features. ----- ### "Great product" — 5.0/5 > **Andrew** | *January 1, 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and add new apps into the dashboard. Giving users admin rights has been very easy. Apple watch and mobile app have been great. > > **Cons**: Little hard at first to setup but support was very helpful once going. After that it's very easy to use > > 10/10, I would recommend this to anyone that needs to provide admin rights to users when needed and whitelist apps. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/1049624/admin-by-request?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1049624/admin-by-request) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | pt | | | pt-PT | | ----- ## Structured Data