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YouVerify Reviews

4.5 (22) Write a Review! Canada Local product

About YouVerify

Youverify provides easy and simple compliance automation software for businesses

Learn more about YouVerify

Pros:

They also have SDKs you can utilize to implement features like liveness checks, document capture, and id verification, with a few lines of code.

Cons:

I think YouVerify needs to have a post-paid option, we sometimes run out the balance and it's affected our production run too much.

YouVerify ratings

Average score

Ease of Use
4.6
Customer Service
4.5
Features
4.5
Value for Money
4.3

Likelihood to recommend

8.5/10

YouVerify has an overall rating of 4.5 out 5 stars based on 22 user reviews on Capterra.

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Filter reviews (22)

Daniel
Daniel
Management Consultant in US
Verified LinkedIn User
Outsourcing/Offshoring, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

You Verify Review

5.0 last year

Pros:

It helped us achieve AML-KYC compliance as well as become compatible with regulations AML and KYC regulations.

Cons:

The thorough process that requires completion before a customer is allowed full access to our services

Faseyitan
SOftware Development in Nigeria
Financial Services Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and sophisticated

5.0 last year

Comments: Lovely service provider with minimal downtime

Pros:

There is API integration for all services. The Application UI is friendly and easy to use.

Cons:

Expect additional verification and also Image base64 is fixed at client end instead og from source

Chizoba
Senior Credit Risk Analyst in Nigeria
Transportation/Trucking/Railroad, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Improvement

3.0 last year

Comments: Just fine

Pros:

Ease of use and has many identify platforms

Cons:

Downtime and lack of notification when the fund is about to be exhausted

Youverify Response

last year

Thank you for your feedback and noted some of your suggestions. In the coming weeks, we will deploy upgrades that will address some of your feedbacks. However, the downtime experienced on the data endpoint are due to our third party availability issues.

Kurobara
Software Engineer in Nigeria
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

My go-to solution for all things KYC

5.0 last year

Comments: - Well-documented APIs - Easy to integrate with. You can be up and running in 20 minutes- Relatively affordable- Responsive customer support- Stable service

Pros:

Youverify makes implementing KYC in your product a breeze. They provide well-documented APIs which are easy to integrate with. They also have SDKs you can utilize to implement features like liveness checks, document capture, and id verification, with a few lines of code.

Cons:

Youverify should provide SDKs for mobile applications. Their SDKs only support the web for now.

Kagera
Project Manager in US
Business Supplies & Equipment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

YouVerify - Is Effective and Highly Secure

4.0 6 months ago

Pros:

It is a great fraud detection solution and comes with amazing security features.

Cons:

With YouVerify, never had a problem with this tool.

Joachim
CEO in Canada
Financial Services Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great value for money spent

5.0 last year

Comments: Overall from sales to onboarding including integration had been a wonderful experience.

Pros:

The identity verification and AML features make it a very efficient system for our operations.

Cons:

None for now. The user experience has been good snd there’s been few instances of downtime and unplanned outages

Jacob
Compliance officer in Nigeria
Financial Services Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Reliable KYC service provider

5.0 last year

Pros:

The uptime for the ID service is good and they provide verification services for a variety of Nigerian IDs. Communication with the support team too is also great.The

Cons:

None I can think of. I am very pleased with my experience so far and I would highly recommend

Babatunde
Credit Risk in UK
Financial Services Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Feedback

4.0 last year

Pros:

Responsive and effective customer service

Cons:

None , we have been managed properly by them

Sabur
Chief Product Officer in Nigeria
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Straight To The Point!

5.0 last year

Comments: Overall, the experience is awesome from the standpoint of a Technical Product Manager.

Pros:

Apart from the fact that it afforded us the opportunity to reduce our onboarding flow, I like the documentation structure and the security around the API Key creation. And again, I like the fact that there’s a controlled permission for the API access.

Cons:

I think the API flow implementation should be well documented.

Adebisi
Co-founder/ Head of Product in Nigeria
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Ease of Integration

4.0 last year

Pros:

You verify APIs are very easy to integrate with

Cons:

Youverify currently helps me meet all my business needs for identity verification and background check services, so I don't have any features that I dislike about Youverify at the moment.

Harrison
Compliance officer in Nigeria
Financial Services Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Reliable KYC service provider

5.0 last year

Pros:

Variety of Nigerian ID Great customer support Easy api integration

Cons:

None I can think of. I am very pleased with my experience so far and I would highly recommend

Thuan
Product Manager in Vietnam
Financial Services Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Identity service in YouVerify

5.0 last year

Comments: User Identity

Pros:

We were looking for a User Identity service in Nigeria and YouVerify was exactly what we need. The service is totally exact and the pricing is reasonable.

Cons:

I think YouVerify needs to have a post-paid option, we sometimes run out the balance and it's affected our production run too much.

Chukwuemeka
Lead Software Engineer in Nigeria
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good Product

5.0 last year

Pros:

Their fast and reliable response. Their prompt customer service too.

Cons:

The cost of verifying an identity is high.

Gbemi
Product Manager in Nigeria
Financial Services Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Best Solution for KYB

5.0 last year

Pros:

Very easy to integrate and great support team.

Cons:

None for now. I am very satisfied with the service at the moment

Esther
Contact center agent in Nigeria
Banking, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Best solution for KYC

5.0 last year

Comments: Efficient customer support team.

Pros:

Stable Identity services, great value for money, efficient customer support team.

Cons:

No Downloadable feature for KYC Verifications.

Luqman
Product manager in Nigeria
Utilities, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Smooth

5.0 last year

Pros:

Data validation feature is very smooth to use.

Cons:

The pricing should be reduced and some extra face and ID verification should be implemented.

Kingsley
Manager in Canada
Financial Services Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The best alternative

5.0 last year

Comments: Great experience

Pros:

The techstack is the simplest and easiest and most affordable

Cons:

Some products being developed should be fast tracked

Omowumi
CEO in Nigeria
Import & Export, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Great

5.0 last year

Pros:

Audit, verification check. Yes it was easy.

Cons:

None I can think of right now. Great product.

Oluwatomisin
Finance and Operations officer in Nigeria
Financial Services Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Customer service

3.0 last year

Pros:

Easy to use and integration was seamless

Cons:

Poor customer service, the support teams need to be relaxed when discussing with clients

Youverify Response

last year

Hi Oluwatomisin, Thank you for taking the time to leave us a review. We appreciate your feedback, both positive and negative. We're glad to hear that you found our product easy to use and that the integration was seamless. We're always working to improve our customer service, and we're sorry to hear that you had a negative experience. We understand that you're looking for a more relaxed customer service experience. We'll take your feedback into account and work to improve the way our support team interacts with our customers. In the meantime, we'd like to offer you some credit as a gesture of goodwill. We hope you'll give us another chance to show you how much we value your business. Please don't hesitate to contact us if you have any further questions or concerns. Your Sincerely, Youverify

Chiamaka
Compliance Officer in Nigeria
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Not Impressed

3.0 last year

Pros:

It's easy to verify NIN, seamless I must say.

Cons:

Now takes three weeks to get a verification done.Agents do not take proper pictures of the address.

Aishat
Trainee Software Developer in UK
Information Technology & Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Impeccable Customer Service

4.0 last year

Comments: Good value for money!

Pros:

Youverify's customer support is prompt, courteous, and knowledgeable. They go above and beyond to address queries, providing a smooth and trouble-free experience.

Cons:

API documentation could be easier to understand.

Abdulazeez
Risk Analyst in Nigeria
Financial Services Software, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Best solution for Fraud Detection

4.0 last year

Comments: It's been good so far

Pros:

Downtimes are rareReal time verification And quick response from customer support team

Cons:

None. Experience so far has been good so far