---
description: Learn more about ManageEngine AD360 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: ManageEngine AD360 Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Identity Management Software](/directory/30777/identity-management/software) > [ManageEngine AD360](/software/1036382/manageengine-ad360)

# ManageEngine AD360

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> Automate your AD user lifecycle with policy-driven workflows, orchestration templates, adaptive MFA, SSO, and self-service resets.
> 
> Verdict: Rated **4.6/5** by 34 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ManageEngine AD360?

IT administrators from SMBs, mid-market and large-scale enterprises, in the manufacturing, financial services, education, healthcare, and government agencies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 34 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ManageEngine
- **Location**: The Octagon, US
- **Founded**: 1996

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Suite and component-based pricing based on customization.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, French, German, Greek, Italian, Japanese, Spanish, Turkish
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands and 123 more

## Features

- Access Certification
- Access Management
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Authentication Software
- Backup Scheduling
- Backup and Recovery
- Business Process Automation
- Capacity Planning Software
- Collaboration Tools
- Compliance Management
- Compression
- Credential Management
- Customizable Dashboard
- Dashboard Software
- Data Discovery Software
- Data Import/Export
- Encryption Software
- File Integrity Monitoring
- IT Reporting
- Incremental Backup
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Factor Authentication
- Multiple Authentication Methods
- PCI Assessment
- PCI Compliance Software
- Password Generator
- Password Synchronization
- Policy Management Software
- Privileged Account Management
- Remote Access Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Alerts
- Role-Based Permissions
- Scheduling Software
- Self-Service Access Request
- Single Sign On Software
- Storage Management
- Task Management Software
- Two-Factor Authentication
- User Activity Monitoring
- User Management
- User Session Management
- Workflow Configuration
- Workflow Management Software
- eDiscovery

... and 6 more features

## Integrations (2 total)

- M365 Manager Plus
- ManageEngine ADAudit Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Identity Management Software](https://www.capterra.ca/directory/30777/identity-management/software)

## Related Categories

- [Single Sign On Software](https://www.capterra.ca/directory/31331/single-sign-on/software)
- [Compliance Software](https://www.capterra.ca/directory/30110/compliance/software)
- [Reporting Software](https://www.capterra.ca/directory/30053/reporting/software)
- [Backup Software](https://www.capterra.ca/directory/31076/backup/software)
- [Email Archiving Software](https://www.capterra.ca/directory/31007/email-archiving/software)

## Alternatives

1. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4614 reviews)
2. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (282 reviews)
3. [ManageEngine ADManager Plus](https://www.capterra.ca/software/143496/admanager-plus) — 4.5/5 (83 reviews)
4. [ManageEngine ADAudit Plus](https://www.capterra.ca/software/210774/adaudit-plus) — 4.4/5 (71 reviews)
5. [JumpCloud Directory Platform](https://www.capterra.ca/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews)

## Reviews

### "Excellent Tool and Reporting Application" — 5.0/5

> **Thayer** | *December 4, 2025* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, one interface to access all other modules, easy to manage, extensive reports. If you requirement a custom report, you can open a support ticket. Value for the money
> 
> **Cons**: Need to be careful when updates applied, need to back up the database and follow instructions. However, support can help if things go side way.
> 
> Love the AD360 with all the modules including the M365 management, support is fabulous, fast and professional. Saves time when doing many actions with one push (i.e. disable or restore many AD accounts or generate one or more reports)

-----

### "Excellent all-in-on IAM tool" — 5.0/5

> **Neil** | *December 3, 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: AD360 is an all-in-one security tool for Microsoft Active Directory and Entra ID. Provides great value for money. Easy to set up, administer and manage.
> 
> **Cons**: Nothing in particular to mention as a con. However, they could improve customer support response times.
> 
> ManageEngine AD360 is a very effective all-in-one identity and access management tool. The trial version allowed us to test its capabilities before purchasing.

-----

### "AD360 your complete AD Suite" — 5.0/5

> **Verified Reviewer** | *December 13, 2025* | Financial Services Software | Recommendation rating: 9.0/10
> 
> **Pros**: Easy-to-use interface with clear navigation for administrators.&#10;Powerful reporting features that provide detailed insights into user accounts, permissions, password status, and security events.
> 
> **Cons**: UI feels slightly outdated compared to modern IAM tools.&#10;Reporting customization has limitations for highly advanced or niche requirements.
> 
> Overall, AD360 has greatly simplified our AD management and reporting. It provides strong automation, good visibility, and reliable self-service capabilities. The experience has been smooth, with only minor areas for UI and integration improvements.

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### "A Complete and Reliable IAM Solution for Streamlined AD Management" — 4.0/5

> **Suvomoy** | *December 3, 2025* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: The strongest aspect of ManageEngine AD360 is its unified approach to identity lifecycle management across on-prem Active Directory and Microsoft 365. The AD Manager Plus module offers granular automation capabilities with custom attribute updates, template-driven provisioning, and scheduled bulk operations—all of which significantly reduce administrative overhead.&#10;AD Audit Plus provides detailed, real-time change tracking with event correlation and alerting, which is extremely valuable during security investigations or compliance audits. The built-in reporting engine covers most enterprise use cases out of the box, and the REST API enables integration with existing IT workflows. Role-based delegation is implemented well, making it easy to enforce least-privilege for helpdesk teams. System performance is stable, and the product scales efficiently when deployed with distributed architecture.
> 
> **Cons**: The modular architecture, while flexible, results in slight inconsistencies across UI flows and configuration methods. Advanced automation tasks sometimes require custom scripts, and documentation for complex use cases could be more detailed.&#10;Report generation can become slower when querying large domains unless the system is tuned properly. Integration with external SIEM platforms works, but it requires additional configuration and does not always offer native, plug-and-play mappings. Licensing is component-based, which can be confusing when estimating long-term cost across multiple modules.
> 
> From a technical standpoint, ManageEngine AD360 has substantially improved our identity governance, auditing visibility, and AD/M365 operational efficiency. The solution centralizes previously fragmented workflows—provisioning, de-provisioning, password management, group updates, audit tracking—and automates most repetitive tasks.&#10;Stability has been excellent, updates are frequent, and the product integrates well with our existing ITSM and monitoring systems using APIs and syslog forwarding. While the learning curve and UI inconsistency are areas that could improve, AD360 remains a powerful, cost-effective IAM platform for organizations with hybrid environments. It has reduced manual administrative effort, tightened security controls, and strengthened audit readiness across our infrastructure.

-----

### "Descent product" — 4.0/5

> **Alicia** | *November 14, 2025* | Insurance Software | Recommendation rating: 7.0/10
> 
> **Pros**: It offers us the ability to use a single console for managing more than 10 domains.  We are looking to start promoting our API management to other teams so they are capable to leverage the environment for their day to day operations around their CI/CD pipelines and servicenow automations.
> 
> **Cons**: One of the biggest issues we have had was the instability of the product where the database will fill up and the system would be in a stealth mode therefore in an unusable state.  We had several tickets opened with support and it has taken a while for us to get to the root cause of the issue.  Due to this instability we were unable to have our developers leverage the platform as we were anticipated for it to be used.
> 
> Overall we believe the product has good potential for us to leverage and get good use of it in our environment.

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