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About Dropbox Backup

Enterprise-ready Dropbox data protection - secure cloud backup and flexible recovery

Learn more about Dropbox Backup

Pros:

The ideal feature is to allow me to share my file with other users who even dont have account for dropbox.

Cons:

The search functionality could be greatly improved, but that is probably my only complaint.

Dropbox Backup ratings

Average score

Ease of Use
4.4
Customer Service
3.8
Features
4.2
Value for Money
3.8

Likelihood to recommend

7.8/10

Dropbox Backup has an overall rating of 4.3 out 5 stars based on 24 user reviews on Capterra.

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Filter reviews (24)

Devis
Devis
freelancer in Italy
Verified LinkedIn User
Insurance Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

ultra-high efficiency cloud

5.0 2 years ago

Comments: most important data I put on dropbox, security guaranteed, even remotely. Great company.

Pros:

the seriousness of the company, has been in business for many years and has adopted a policy of quality data consevation. The "bits" are not all the same in terms of how they are stored in the various competing clouds; the dropbox systems (although they do not publicize these technical aspects too much) are the top. So if you care about your data you are in the right place.

Cons:

the cost is not the cheapest and the free level is smaller than the competition. But they are correct commecial policies! You can't keep data safe with just any free cloud because free tiers of any online service (not just cloud, even email services for example) are not guaranteed. If you want a service you have to pay for it! Their cloud is the most secure so they are right not to be the cheapest, plus the free tier should be used as a test and not perpetual security of your data (with any cloud)

Tanoj Kumar
Sales executive in United Arab Emirates
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Share files very easy and safe

5.0 2 years ago

Comments: Very nice, easy to use transfer and share files easy

Pros:

Easy to use and share documents and pictures

Cons:

Updated with android is very best and fast

CloudAlly Response

2 years ago

Tanoj hi, Thank you for your review. Could we do a video review with you, interview and such. We provide a small Amazon gift card of $200 for your time. Please let me know. [email protected]

April
April
People & Culture Specialist in Philippines
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Dropbox BackUp is a No for Me

3.0 2 years ago

Comments: Poor, I would say. Didn't really love using it, good thing we decided to switch. Personally, I did not find it to be user-friendly as the other software we're currently using, sorry.

Pros:

Nothing, we tried using it for more than a year but it just didn't work for us, sorry.

Cons:

Everything, it's not just the same as GDrive, plus it's too expensive. My company decided to switch because it was costing us a lot to be honest.

Philip
Writer in UK
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy secure cloud storage

5.0 2 years ago

Comments: Dropbox provides a free backup service from the desktop app or via a web browser. I've found it very helpful as a passive background tool to keep my files backed-up.

Pros:

The thing I like most about Dropbox is the way it integrates with so many other online services.

Cons:

The thing I like least about Dropbox is the regular upsell for a subscription service.

Finan
Sales Manager in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The Best Backup Solution For Business

5.0 8 months ago

Pros:

I like the cloud backup features It makes encryption easy and so is compression Using Dropbox Backup is straightforward and is secure too.

Cons:

Not many issues with Dropbox Backup. It has been straightforward

Verified Reviewer
Verified LinkedIn User
Computer Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Dropbox Backup

4.0 2 years ago

Pros:

With features of automatic backup of specified team files and folder with secured encryption, what I like most about dropbox backup is it's exceptional customer support. Anytime we face a issue and we can talk to their support team within minutes. No chats, no tickets , no drama unlike other providers- Direct one to one talk with representative.

Cons:

Although it has very nice UI, sometimes it's navigation is bit difficult for managing team. Only few trained people can set it up and use it regularly for entire team.

Verified Reviewer
Verified LinkedIn User
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A valable hub to share documents with peers

4.0 2 years ago

Comments: I think it has a limited storage for non-paid user and it better to upgrade the capability for security.

Pros:

The ideal feature is to allow me to share my file with other users who even dont have account for dropbox.

Cons:

The feature of security is not 2 layers as other clouds that sometimes need to be cautious.

Alan
Administrador in Mexico
Arts & Crafts, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Dropbox Backup: An accesible way to share your files

4.0 last year

Comments: In my experience, this is one of the best platforms to share files and backup all my work things because is very intuitive and faster

Pros:

The dropbox backup service is one of the most easiest platforms to share all kind of files with your friends, partners or family

Cons:

The price of the account its a standar price in the market, maybe they should offert different plans to have the high benefits

Souleymane
Souleymane
Training assistant in Mauritania
Verified LinkedIn User
Mining & Metals, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A data backup service

4.0 last year

Comments: Dropbox is a means of storing files that can be transferred if desired by synchronizing or doing it manually.

Pros:

What I like about Dropbox is that you can manually download files from your Dropbox account to another external location or another online storage service.

Cons:

What I don't like is the security on Dropbox; I don't find it convincing enough compared to other storage services like iCloud, for example.

Muhammad
Sales manager in United Arab Emirates
Consumer Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My personal experience with Dropbox

4.0 2 years ago

Comments: My experience with Dropbox little bit good

Pros:

Easy to use secure and reliable fully encrypted provide some free storage...

Cons:

Sometime login process to slow..need to provide some more free storage

Aaron
Attorney in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Dropbox Used in our Legal Practice

5.0 10 months ago

Comments: My overall experience with Dropbox has been very good.

Pros:

It is reliable. It stores our documents, including prior versions, and just "works."

Cons:

The search functionality could be greatly improved, but that is probably my only complaint.

Zakariya
Software Engineer in Yemen
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Software Engineer First Experience with Dropbox

5.0 12 months ago

Pros:

As a software engineer, the most impactful features are version control and file history, auto sync, and data privacy and security.

Cons:

The most critical features to be improved are advanced search, enhanced performance for large files, and more granular access control like adding restriction based on IP addresses.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use, the first but not the best

5.0 7 months ago

Comments: It worked but we needed to put all our files into a single directory. Probably we lost some information on how to install or setup.

Pros:

Is probably one of the easier solutions to implement. Plug n Play, but you cannot change a lot of things. Simply works without supervision

Cons:

Less options compared with our final solution (Synology) Easy to backup the main directory, but if you have a more diverse file system, is not so easy to implement

Jesus
Accounts Receivable in US
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Dropbox backup

5.0 10 months ago

Pros:

Reliability, privacy, secure and very usable.

Cons:

Sometimes it frozen (at least in my job place.

David
Private Investigator in US
Security & Investigations, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good

5.0 2 years ago

Pros:

There's an equal chance of Dropbox Backup working properly and your in-laws showing up at the absolute worst and most inappropriate time. If that didn't translate correctly- Dropbox Backup= Great, Reliable.

Cons:

Dropbox Backup works with Dropbox and Dropbox Business only. I didn't care very much for Dropbox and no longer needed Dropbox Backup. It'd be great to see this company release a similar software that can be used elsewhere.

Ngalla
Ngalla
Software Consultant in Cameroon
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Dropbox backup review

3.0 2 years ago

Pros:

Dropbox is easy to setup. It supports most devices. Also good for large file backup. The automatic backup feature is also a plus.

Cons:

Dropbox takes too much time to upload a file. The security is actually not the best.

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Automatically back up your files

3.0 2 years ago

Comments: Although it offers user-friendly interface, it does not include search function for users with free account.

Pros:

I find it easy to install on my Mac then syn the folders on my phone.

Cons:

The cost is obviously higher than similar services.

vidyasagar
vidyasagar
Manager in Singapore
Verified LinkedIn User
Civil Engineering, Self Employed
Used the Software for: Free Trial
Reviewer Source

Review

5.0 2 years ago

Comments: Very good

Pros:

Easy to use and very good Backup big files easily

Cons:

Some times website don't open and says network error

CloudAlly Response

2 years ago

Many Thanks for your feedback. Which website don't open and says network error? www.cloudally.com or https://app.cloudally.com ?

Verified Reviewer
Verified LinkedIn User
Higher Education Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Review of Dropbox

2.0 2 years ago

Pros:

I used Dropbox to store documents from my phone. It is easy in use and you can easily access your documents on any computer.

Cons:

The storage is limited and because I didn't want to pay for more space, I don't use my Dropbox anymore.

Tina
Marketing Executive in UK
Consumer Electronics, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Dropbox review

3.0 8 months ago

Pros:

It offers a significant amount of data backup space.

Cons:

We need to download it separately. It is not integrated with other products. Backups must be done manually.

Atharva
Atharva
GCP Consultant in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Good option to backup enormous information storage

5.0 2 years ago

Comments: It is easy and intuitive. The user experience is very friendly. It runs primarily on web so its always available. I don't have to worry if I have deleted some files.

Pros:

I can hold all my desktop documents on cloud with highest security. Dropbox Backup has heaps of good features. Their private folder is the best.

Cons:

There are a lot of options in market which provide similar solutions at a much cheaper price. Dropbox is on the pricier side.

Guillermo
Guillermo
Gerente in Spain
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Una buena herramienta para guardar archivos y accederlos fácilmente

5.0 2 years ago

Comments: Dropbox nos ha ayudado muchísimo a trabajar online, pues todo el equipo en diferentes partes del mundo tiene acceso remoto a los archivos y modificarlos, a su vez cada vez que terminan una tarea puede ver al momento que ha cargado el archivo y debidamente guardado por la seguridad en la nube si pasa cualquier cosa.

Pros:

Dropbox está un poco por encima de herramientas similares, porque puedes usar el almacenamiento de la nube como una extensión de tu computadora, es como si tienes un disco duro conectado pero con la ventaja que si por alguna razón se te daña tienes todo respaldado en la nube fácilmente. También te permite de acceder dependiendo del plan otros usuarios y modificar archivos y actualizarlos al instante

Cons:

Quizá aumentar un poco el tamaño de personas que puedan acceder y asignar roles de administrador o solo lectura sería genial para poder tener un equipo de trabajo más grande trabajando siempre en la nube.

Djam ndoue
Djam ndoue
Graphiste in Cameroon
Verified LinkedIn User
Graphic Design Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Facile à utiliser

5.0 2 years ago

Comments: Bien pour stocker quel truc personnel mais dommage que le stockage offert est en bas de la concurrence

Pros:

Sa facilité d'utilisation et la possibilité de travailler avec une version gratuite avec un stockage limité.

Cons:

Pas assez de stockage pour la version gratuite alors que Google Drive propose un stockage supérieur d'environ 15 go

Seabstian
Freelance in Argentina
Internet, Self Employed
Used the Software for: Free Trial
Reviewer Source

Un excelente servicio en la nube

4.0 2 years ago

Pros:

Me gusta mucho su excelente rendimiento que tiene a la hora de subir archivos en la nube, ademas de su estetica unica a diferencia de muchos servicios en al nube.

Cons:

No me gusta su poca capacidad de almacenamiento que tiene como muchos servicios en la nube, hoy en dia no es lo suficiente a diferencia de otras epocas.