---
description: Learn more about Microsoft Forms pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Microsoft Forms Pricing, Reviews & Features - Capterra Canada 2026
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# Microsoft Forms

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> A cloud-based data collection application that helps organizations collect feedback information in real-time through forms and surveys.
> 
> Verdict: Rated **4.6/5** by 320 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft Forms?

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 320 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- Customizable Forms
- Customizable Templates
- Feedback Management
- Forms Creation & Design
- Forms Management
- Live Results Sharing
- Survey/Poll Management
- Template Management

## Integrations (4 total)

- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams

## Support Options

- Email/Help Desk
- Chat

## Category

- [Form Builder Software](https://www.capterra.ca/directory/33235/form-builder/software)

## Related Categories

- [Form Builder Software](https://www.capterra.ca/directory/33235/form-builder/software)
- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)
- [Polling Software](https://www.capterra.ca/directory/31220/polling/software)
- [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software)

## Alternatives

1. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews)
3. [SurveyLegend](https://www.capterra.ca/software/156752/surveylegend) — 4.6/5 (963 reviews)
4. [UmfrageOnline](https://www.capterra.ca/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
5. [Google Forms](https://www.capterra.ca/software/176571/google-forms) — 4.7/5 (11363 reviews)

## Reviews

### "Good use for simple replies" — 4.0/5

> **Mark** | *June 7, 2025* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: Simplicity and ease of use to gather insights and results . It is very easy to put together a questionnaire on platform
> 
> **Cons**: Potential lack of quality replies due to limited replies . I have had some issues logging in before which was frustrating
> 
> Overall positive use. Well integrated with other Microsoft programs and familiarity makes it very easy to use.

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### "MS Forms used as questionnaires" — 5.0/5

> **Nazrin** | *August 18, 2025* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Flexible format, customization and ability to add questions in different ways. Different links for viewing, editing and collaboration which enhances security features. Being able to automate responses and output them into MS Planner as tasks.
> 
> **Cons**: Not very smooth design, layout is more spread-out on the page. Would look better if it could be more tailored in presentation.

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### "Microsoft Forms is easy" — 5.0/5

> **Joanne** | *December 14, 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: So many templates to use, creation of surveys. Quick and easy to gather data when needed in a short period.
> 
> **Cons**: Don’t really least like anything about Microsoft Forms. It’s a great program and with so many alike out there give Microsoft a try.
> 
> I found Microsoft Forms simple and easy to use. I was able to navigate fairly easily and create professional surveys and other forms.

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### "Microsoft Forms - Great when used with Microsoft Lists" — 4.0/5

> **Christian** | *February 21, 2025* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Free (comes with Microsoft subscription. The interface is fairly simple to use. Allows branching logic. It integrates with Microsoft Lists (SharePoint) which is very useful for task management.
> 
> **Cons**: It does not allow branching on multiple-choice questions. Some of the branching features aren't intuitive until you experiment.
> 
> Works the same as all the other form generators in the market. The Microsoft Lists integration is the best feature for me.

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### "Great tool for surveys and data collection" — 5.0/5

> **Karen** | *January 20, 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy and intuitive to use to create forms, surveys, polls, quizzes, etc. I like that you can send out to employees and the system will automatically record their names.
> 
> **Cons**: The reports that are auto-generated are great, however it would be amazing if we could select which type of chart is displayed. I like pie charts for some things, and bar charts for other things. Currently, the only way to do this is to export the data to Excel and create the charts there.
> 
> I've used it for a variety of functions including collecting feedback, quizzing, and collecting data to be analysed. It's easy for people to click the link and answer the questions - I've never had anyone tell me that they couldn't figure it out when I've sent them a link.

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## Links

- [View on Capterra](https://www.capterra.ca/software/1025299/microsoft-forms)

## This page is available in the following languages

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| de | <https://www.capterra.com.de/software/1025299/microsoft-forms> |
| de-AT | <https://www.capterra.at/software/1025299/microsoft-forms> |
| de-CH | <https://www.capterra.ch/software/1025299/microsoft-forms> |
| en | <https://www.capterra.com/p/246649/Microsoft-Forms/> |
| en-AE | <https://www.capterra.ae/software/1025299/microsoft-forms> |
| en-AU | <https://www.capterra.com.au/software/1025299/microsoft-forms> |
| en-CA | <https://www.capterra.ca/software/1025299/microsoft-forms> |
| en-GB | <https://www.capterra.co.uk/software/1025299/microsoft-forms> |
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| en-ZA | <https://www.capterra.co.za/software/1025299/microsoft-forms> |
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