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Pallet Connect Reviews

4.3 (10) Write a Review! Canada Local product

About Pallet Connect

Pallet Connect is a tailored ERP for the Pallet Industry, offering real-time inventory management, order planning, logistics & more.

Learn more about Pallet Connect

Pros:

Easily build product and assign to production line. Ability to received signed delivery ticket via smartphone and instantly invoice.

Cons:

We would not say there is anything we don't like.

Pallet Connect ratings

Average score

Ease of Use
4.3
Customer Service
5.0
Features
4.3
Value for Money
4.5

Likelihood to recommend

8.2/10

Pallet Connect has an overall rating of 4.3 out 5 stars based on 10 user reviews on Capterra.

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luiss
Vice President in US
Packaging & Containers, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

SWF pallet connect

5.0 last year

Comments: good....

Pros:

Many softwares are similar and provide you basic same features.....the people at Pallet Connect are who make the difference. The development team is amazing and so flexible to customization and suggestions for improvements.

Cons:

the buffering 2 years ago but that has greatly improved.

Billy
General Manager in US
Packaging & Containers, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Pallet Connect - Easy and Intuitive

5.0 last year

Comments: The software is convenient and easy to use. The customer service is second-to-none. The developers and support staff listen and work hard to implement ideas they receive from customers to provide a software that functions like a million dollar customized EMS.

Pros:

One of the best features of this software is the ability to use any mobile device. This saves us a ton of money because we do not have to purchase expensive tablets for forklift operators that have the software pre-loaded.

Cons:

Integration from Pallet Connect to Sage 50 is clumsy and currently requires the use of a third party software that is difficult to map all information from Pallet Connect to Sage. However, the teams at both companies have worked diligently to ensure our information is preserved.

mark
compliance in US
Paper & Forest Products, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Implementing

3.0 last year

Comments: Pallet Connect's customer service department is easy to deal with and eager to help and modify the system and reports to complement individual needs.

Pros:

The ease of use in customer, vendor setups and customer and vendor order entries

Cons:

Inventory is hard to track with Bills of Materials.We are still early in the implementation stage. Not sure it will become better.

Pallet Connect Response

last year

Thanks for the review Mark and good to hear you are happy with the simplicity of the customer and vendor management. The bill of materials is one feature that takes some time to set up and link to production and stock management. We also integrate with PDS and Best Pallet software which can help make the setup of the bill of materials easier. I would recommend reaching out to your account manager and they will spend some time working with you and the team on the Bill of Materials and stock management.

Mark
C.O.O. in US
Packaging & Containers, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Pallet Connect working behind the Scenes

5.0 last year

Comments: It is a true Business Relationship reflecting a company that wants to work with it's customers to have the best industry specific software in the business.

Pros:

Foundational from the ground up from receiving raw materials to final product. Easily build product and assign to production line. Ability to received signed delivery ticket via smartphone and instantly invoice.

Cons:

Logistics could be better for outside carriers, but it is being looked at and improved.

Pallet Connect Response

last year

Hi Mark and thanks for the review. You and Maria have been amazing to work with and are on the way to becoming Pallet Connect super users! We always stop and listen to your feedback and industry knowledge. Thanks for such a positive business partnership!

Jon
Operations Manager in US
Packaging & Containers, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Stop Looking For Another Software To Manage You Pallet Business

5.0 2 years ago

Comments: From the software to their entire team they've been integral at helping us bring our business of producing wooden squares into the digital age. With the information and learnings we've seen since going live, we've reduced our customer base by 80% and increased profits by 40%. We are working with less customers but at a more profitable bottom line for our business.

Pros:

Setup of the platform. Ability to customize to our business. Ease of use for our entire team. Line of sight into all of the important information about our business. Tranparency of workflow across all departments.

Cons:

Nothing negative to say. Maybe all the different accents they have . No actually those are PROS as well.

Adam
Director in Australia
Packaging & Containers, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Pallet Connect Crucial to the smooth management of our pallet company

3.0 last year

Comments: Working with Pallet connect has been a pleasant experience. The software is very niche to the Pallet Industry and being able to help shape the software to improve it's functionality for the industry has been a highlight for us. Customer support is amazing and the program is proving to be crucial to our operations.

Pros:

Makes organising our industry so much easier

Cons:

still a lot of bugs especially on mobile device platforms.

Pallet Connect Response

last year

Thanks, Adam for the review - We have been working with IOS to ensure there are no issues with the app on some of the older I phones. You and your team have been amazing at offering feedback and suggestions on how to improve Pallet Connect for all our users !!

Jordan
Director in UK
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great software & great service!

3.0 last year

Comments: Extremely happy with pallet connect, the features are incredible and we have enable us to manage our business more effectivly more efficiently.

Pros:

Integration into our existing processes was-simply and effective.

Cons:

We would like to see integration within our existing CRM software.

Pallet Connect Response

last year

Thanks for the review Jordon you and the team and JK have been great to work with. Within our roadmap is to add more CRM functionality to Pallet Connect. We also are working on more direct integration with other popular CRM systems.

Lily
Account Manager in UK
Environmental Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Quick and easy to use

5.0 last year

Pros:

The product itself is easy to use and very easy to navigate. The features we use, such as the driver schedule, enable us to provide the most up to date details to our customers.

Cons:

We would not say there is anything we don't like.. we are currently in the process of getting our actual stock levels to reflect on PalletConnect so that a manual count isn't having to be done each time we are putting through customer orders.

Pallet Connect Response

last year

Thanks Lily Our team is always working on the user experience to make Pallet Connect as easy as possible to navigate. When you get time reach out to your account manager and we will be happy to offer training on how to set up and manage stock levels across one or multiple facilities

Justin
manager in Canada
Warehousing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Pallet Connect

5.0 last year

Comments: amazing - great team and designed for pallet manufacturing - its covers every part of my pallet business and I no longer need to use excel and an annoying bit of paper. I can check what's going on really quickly from my phone anytime

Pros:

Works well to track the incoming lumber purchases and when we buy in used pallets.the production module is really nice

Cons:

there are a lot of features - I think i am not using to their full potential

kayla
sales manager in Canada
Packaging & Containers, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

kayla's review

4.0 last year

Comments: excellent

Pros:

the ease of use as well as being able to easily talk to design team for changes

Cons:

this is overall a great product .